I started at this facility just about when opened.Was very satisfied w staffTHEN after they moved to New Current Office things changed.Solicated w many offers for hearing aides,o er& over mail has horrific.The worst thing was,I was not seeing consistantly staff for testing review.ALWAYS pushing a New AidMINE were older,still worked for me.No change in hearing in over 6 yrs.Was pressured by a younger call,unsure of what would work best for me as a new hearing I was told I think u should try thisEXCUSE me,we are talking about an investment.I didnt like that.If my ears have not changed why should I get new ones.I found my original Audiologist and am Soo jappy to have her.NEW hearing aides that meet my Needs!! SHE IS AVAILIBLE TO ME ON SHORT OR URGE ?

I dont appreciate receiving West Lake Hearing Centers UNSOLICITED mail!!!!!!If I want or ever need a hearing aid, I will CHOOSE myself and NOT use any business that needs to drum (no pun intended!) up business using the mail.Also, it pretty much looks like these people TARGET SENIOR CITIZENS!!!!!!!Lastly, I HEAR JUST FINE!!!!!!!!!!

They are very professional and care about there patients