Absolutely awful do not bring your car here took 3 weeks to complete repairs then I go to pick up my car and there’s more problems than ever before wasn’t even drivable now they’re telling me they are not liable for something that obviously was caused by something they did. If you want your car in working condition when you pick it up I recommend to not bring your car here whatsoever. They claim there was a diagnostic ran Saturday morning before I picked my car up then this would have come up. I didn’t even make it down the road had to wait at tops .1 mile up the road for a safe ride for my kids as I didn’t want to drive the car even back to the shop with my children. Was not drivable the moment I received it and of course they closed at this point. If diagnostics were ran this would have came up it wasn’t even drivable.

I have used them twice, once for each of my vehicles. Both times they delivered phenomenal, honest, work. Flawless each time.

Did body work in 1 week. Kept me informed along the way. My car looks brand new and they even cleaned the car up real nice for me!! Thank you

They have my car. So far so good will know more when I get my car back.

They did repair after hitting a deer. Great job!

Excellent service. Work completed on time and to budget.

Work performed on schedule with all seams matching manufacturer tolerances. One miniscule paint defect that one would have to look closely to visualize on an edge. This was quickly addressed on inspection and will be corrected at a time convenient to my schedule. I would consider them for other work on one of my vintage vehicles.

Nice people, especially front desk girl, Sara ❤️

Hit a deer 2 days before Christmas, had my car towed to RF Collision. Got my truck back within a week. Fantastic work. Looks brand new. They touched up a couple of spots that didnt pertain to hitting the deer plus detailed it in and out. So pleased with the work and got my truck back so quickly. Everyone there was so friendly and genuinely wanted to do everything to make this process easier.

Super friendly and accommodating to my needs. My car looks like brand new, thank you!!!

Excellent job. A deer destroyed my new Honda. They fixed it like new. Kept me up dated as they progressed. Highly recommended.

Someone backed into my car and RF Collision repaired it to brand new condition. They were friendly, courteous, and professional at all times, and my car was repaired earlier than estimated. They were also the best value out of 3 places I checked and I would highly recommend them to anyone.

I hit a deer with my Honda Civic. They did an amazing job with my hood and head light. My car looks brand new again.

Great care of vehicles and staff is top nouch as well as work performed.

Reliable fair priced and works very well with car insurance claims. Parry is one of the best here he does a great job communating the job and time line and whats being done.

Friendly, straight forward and thorough.

I have always had great experiences here. I had my truck there twice and received excellent customer service from the entire staff. They even did the work faster and at a more reasonable cost than the competitors in the area.

RF Collision exceeded my expectations! I was generously given a loaner car while my car was repaired (2weeks). Surprise number one, it was not a hunk of junk. When I picked up my own car I looked at it with a critical eye and it was beautiful; it was impossible tell that the entire passenger side was previously damaged. As an added bonus they detailed my car! I will never go anywhere else. Hands down an amazing experience.

Everyone at RF Collision is friendly, helpful and knowledgeable throughout the entire insurance process with Allstate. They repaired my RAV4 after I hit a deer. It was done quickly and the work done looks great! The vehicle being detailed before I picked it up was a nice touch as well!

Best shop around!! Repaired my car to perfection and even detailed it before I picked it up. Keeps you informed on how things are going and the ladies at the front are so welcoming and very helpful!! Thank you for a wonderful experience!!

They do excellent work. The detailing of my car was above and beyond. It was cleaner than when I gave it to them. Will definitely go to them again for collision work.

Excellent service, I highly recommend

Cant begin to tell you how incredible this place is! I had an unfortunate accident, was referred to RF by Geico insurance. They were so very nice, completely thorough, did a fantastic job in a reasonable time and Im very happy with my car. A+ service!!!!!!

Very satisfied with the work that they did. Had one small issue, took it back and the fixed it no problem. Only thing is that they should wash,and clean the inside of the vehicle before returning it to the owner. Lots of dust and dirt on the inside of the car. Other than that wonderful people, very friendly and courteous. Would highly recommend this place.

Excellent collision shop

Excellent place to go for repairs.. nice friendly staff, fast turn around, great communication.. would return if need be and will refer all I know who need a great bodyshop! 😁

My husband had hit a dog sized woodchuck in December and I scheduled a fix with RF collision to fix it. Just cosmetic damage. It was gonna be 3 days so they gave me a loaner car. On the third day the loaner car wouldnt start...I wasnt mad though it happens...but they came and picked me up and even detailed my car while this was all going down so I could take my car home when I got there a day early They even cleaned my salty weather tech floor mats. Even though the loaner car broke down, they did right by me and accommodated what I needed. I will use them again.

Dropped my car off after hitting a deer. Picked my car up and it looked like a brand new car! Not only was it repaired beautifully, but they detailed inside and out. I did not expect even the outside to be washed & waxed, so when I got into the car and realized the inside had been done as well, I was extremely impressed! It smelled so clean & fresh it almost made hitting the deer worthwhile! Also want to say that the staff was friendly and work was completed in a timely manner. Id definitely recommend them.

I recently had some work done and they staff went above and beyond to communicate with me every step of the way with my vehicle. Great body shop. Thank you for the wonderful work and getting my vehicle back quickly.

Is than an option for a 5++ star rating? From the very beginning, this repair shop set the bar as high as it could go. Initially I called and spoke to a gentleman named Killian. After expressing hesitation to make the appointment, he assured me that my vehicle would look as good as it did before the accident. He took the time to walk me through the paint matching process, in extensive detail. I was really taken aback on how professional, kind and sensitive he was to my concerns. When it was time to drop my vehicle off for repairs, I was welcomed by the front attendant and the owner/manager himself named Joe. Joe took the time to walk the vehicle alongside the insurance inspector. He was kind, professional and very knowledgable. There was no detail left uncovered and answered all of my questions. I left feeling confident that my car was in the best of hands. When it was time to pick up the vehicle, I was once again greeted by the owner/manager who ensured I was completely satisfied with the repairs. Honestly, to the naked eye I could not even tell that work had been done! It was a flawless execution and a perfect match. Thank you all for such an amazing job! I will surly recommend you to friends and family!

Went here to see a Geico insurance adjuster. He was great, but when I left, I had to call back to speak with him about something with my claim, the woman that answered basically told me to call him directly and hung up. I called back again, she (kind of annoyed) got me her boss, she told me there was no way I could speak with him that he had just stepped into a meeting, basically she wasnt going to ask him if THE CUSTOMER who he just saw and cut a check to, could finalize the conversation... that he was busy with his boss, when I asked her very politely to please check b/c it was very important to the claim, she sounding VERY annoyed and Put Out said fine wait put me on hold and never came back, after 7-10 min I hung up and called back. The original girl picks up and says oh the other girl is in the back now, you cant talk to the insurance adjuster, hes not out of his meeting for another hour and a half, youre gonna have to call back tomorrow STRAIGHT NONSENSE! 0 customer service!

We took our car to RF Collision with a very large scratch on the door. The staff not only assured us that they could take care of it but had it done within 24 hours. I looks fabulous! Not only did they fix the scratch, but the car was washed and waxed and the inside was completely detailed. When we picked up the car, I felt like we were driving a new car, it was so clean and even had that “new car” smell. Thanks RF Collilion for wonderful, courteous and speedy service.

I am very impressed with the talent and professionalism at RF Collision. I was extremely pleased with the work they did on my vehicle. From the first time I arrived for a quote to the moment I picked up my vehicle, everyone was always friendly and helpful.

RF Collision was referred by my auto insurance representative. A deer hit my car and caused damage. I telephoned and stopped by this collision shop today. I was given an update and learned that my car might be repaired by November 8th. Nothing I can do I am stuck here waiting for repairs to my car. Meanwhile, I am in Canandaigua hotel with a car rental. I just hope my car will work well and look good.

Best collision shop in the area. The detail department is top notch.

Very efficient, easy to deal with and does exceptional work and cleaning of the vehicle upon delivery.

Great job my care looks like it came fromNew!!

Very fast. Great staff. Car looks awesome.

Randall collision did a great job on the car. Followed up with problems afterward. Awesome service.

Excellent repair,vehicle was completed a whole week ahead of schedule.personel very friendly and professional.you can feel confident the repair will be done correctly.

Four day repair completed on time with excellent communication and excellent repair quality!

Always do great work on my car

Great communication and explanation, work was done inside the estimated time, problem is fixed and the car was cleaned inside and out on pick up. THANK YOU!

Did a great job repairing the damage on my truck