We were in upstate NY on vacation when we had an incident with our car that made it impossible to drive. Al took the car quickly into his shop, gave an estimate and repaired it in record time! Great communication and friendly and efficient service! When I picked up the car it was like new and sparkling clean! Thank you so much for saving our vacation!Highly recommend!

Al Raymond does excellent work hes friendly hes courteous and true to his word

We had a wonderful experience with Al Raymond Collision Center! The work was done on time and with great quality. Al and his staff was easy to deal with and the entire experience was great.

Great place to take your car for any type of collision work. Will certainly return to them if necessary. Al and his employees are so easy to work with.

Ive had to go see Al twice now, and both times, my car was returned to me in excellent condition. Not only did the exterior look great, but they cleaned the inside, and it smelled great too. And most importantly, it runs great.Being in a car accident obviously bring along a lot of stress. Al and his team were great to work with, and bent over backwards a couple times be it with parts or adjusting to my busy schedule.

Great job, great service! Every time we called, Al answered the phone personally! Hope we wont have too need a collision shop again, but if we do, itll be Als.

The summer of 2017 was, unfortunately, a very active time for my new car. First, a run in with a deer, which left my driver side fender, hood and grille quite a dented, scuffed mess. I took it elsewhere by picking a place listed by my insurance company that was close to my job and convenient for me. It looked terrible upon completion. I couldnt believe how bad my previously new-off-the-lot car looked, as well as the attitude I got from the owner when I called about it. I wish I had seen Al first, because wow, what a hassle (after the initial collision center botched the job I had to go through the whole process of filing a complaint to my insurance company, having an insurance adjuster come and examine the car and the repair job, dealing with the first collision center, etc.). Then, while Im dealing with the annoyance of this, someone kindly hits my passenger side door in my work parking lot, leaves a huge dent, and then (I suppose) quickly drives away hoping no one saw their hit and run. Sigh. I am in the verge of ripping my hair out at this point, and cursing myself for not wrapping my car in a huge bubble. Seriously, insurance deductible and time-waste nightmare.Sooooo....After calling the place where I actually purchased the car, to ask them if they had any recommendations, I was referred to Al Raymond. Turns out his shop is right next door to my dealership. Al took me in to see the car that day and assess the damages. He patiently listened to my tale of car collision repair woe, let me vent about the first repair, and agreed to take on re-repairing the initial job and the second injury to the passenger door. He seriously bent over backwards to make life easier for me, even helping me get it rust-proofed again (after the repair was done) with Ziebart. He also got my car in to have its regular maintenance work done at the dealership to save me another trip. He was so helpful. AND .... most importantly ... the difference between the initial repair job to the front end, and Als repair, is like NIGHT AND DAY! He had to take the hood off, wet sand blast it, re-paint it all, etc. It seriously looks brand new (which it should, because it was!) Al understood this and did the job right. And my passenger door (2nd collision) looks fantastic, too -- just like it did before someone hit it. The interior of my car was vacuumed and cleaned up, as well. A+.If I ever need any collision repair again (god help us all), I would go to him in an instant, even though his shop is a bit out of my way. He is worth it!!Thank you Al, and thank you also to everyone on your team/staff. Im so happy with the repair. You guys are the best!

Outstanding professionalism!! Highly recommended!

I cant say enough about the wonderful experience at Al Raymond! My car was hit by a hit and run driver and Al explained the insurance process, updating me on repair progress and helped coordinate a rental car for the time needed. My car was returned in beautiful condition and the inside was cleaned as well! Thank you!

Best in town.