FIRST CLASS SERVICE!!!I just got off the phone with Andy at South Bay Paints in Campbell after he was referred to me as an expert on wood stains.In a nutshell, Andy proved to be remarkably informed, helpful and honest. His efforts helped me solve a nagging issue of finding the best possible solution to achieve my goals of finding a durable product that looks great, is easy to apply and easy to maintain.Thank you Andy!!!!
If you want real paint, and real advice, dont go to the big home improvement stores.I spent hours and hours sanding off the old paint on my front deck, and I wanted to be sure I got quality paint to replace it that will last.I called and had a hard time choosing a color, so Andy had me drop by the store and showed me coupons through the main window. Thats what I call making business happen! These guys are doing what it takes to keep the business going but also doing it safely. You can call in, purchase over the phone and they will drop it off. While I was there I saw an older lady, struggling to dial the number and get an order in. I saw Andy help her out and as soon as she got her call in, she had the paint outside within a few minutes. I never leave reviews, but seeing these guys put in the extra effort to make sales, and keep a business running was just really nice to see. Thats on top of the quality paint and knowledge they have.
Super customer service very knowledgeable
Expert personnel work their and helpful.
My go-to paint shop. Super nice and helpful staff!! Alex helped me a great deal in selecting paints and wallpapers..
The best paint store on the Bay area!!! simple like that,, excellent customer service,, the best place matching colors, good prices and more .
Paint was easy to order, ready in no time, loaded to the car in boxes
One reason I dont do reviews more often is because I HATE typing on my phones keyboard. So I generally give my star rating right away but am not always in the mood or able to type. (Also, as an upcoming authoress (pardon the shameless plug), I tend to write a LOT, & generally run out of room, & its a bear to condense!)However, I was told Id received a reply to my review. It turned out to be the owner of SBP, thanking me for the rating, & I thought how kind it was just to thank me for my paltry review. Realizing companies exist on ratings, I decided it wasnt fair of me just to do stars, decided to write something, & will endeavor to do better for ALL businesses when able.So...I happen to remember shopping here, though it was 2 months ago. I was referred to SBP by another company. I was painting my bedroom & doing a faux finish, the 1st company didnt have more glaze (Id wiped them out!), so they sent me to SBP. New to the area, I used Google Maps to find it, & it wasnt all that difficult.From the moment I walked in, I liked the store. It had a very stylish interior & great color on the walls--very vibrant. As an interior decorator, I always notice & appreciate color! (People seem so afraid of color these days. Its nothing but neutrals, so bold color pops out and calls to me.)Anyhow, I was greeted right away & asked if I needed help. I explained what I needed, and she (I believe her name was Debbie or Donna, but I cant remember exactly, & I apologize for that because she was very nice) quickly got what I needed. As she rang me up, she chatted to me about my project, which is the sort of special touch smaller (or specializing) businesses do (because I got paint from Lowes at least twice & was NEVER asked about my projects). She told me it sounded interesting, that faux isnt done a whole lot today but that she liked the looks produced, & then I left.Again, though it was a couple months ago, I remember the visit primarily because of her friendliness. She made me feel welcomed & as if my project was a high priority to her, which is nice. So, I apologize for forgetting her name, but I appreciate her A-plus service!
They really have an eye for color and help without being pushy. I have been working with them for 10 years. Very professional.Jessie
Small area for color sample but clean
Great service and easy to find products
Nice paint store, even been quality of paint!
Nothing but awesome customer service and super nice folks! : )