Kevin at Toyota and Lexus auto service is incredible. He is always kind and accomodating and works his hardest to fulfill even last-minute requests that I may have. I picked up my first used car this year and he was able to easily and transparently go over the repairs needed with me and how much they would cost, and got the car back to me in a timely fashion; now it runs great! Kevin is clearly a master of his craft and completes every repair completely and thoroughly. I would recommend Kevin to anyone with a Toyota or Lexus in the area.

My wife and I own a 2009 Toyota Matrix S 2.4 liter that has provided us with many years of faithful service. The washer fluid tank had developed a crack and was no longer holding a fluid.I called several dealerships to get quotes. I called Toyota Lexus Auto Service.They asked for some information about the car, and a photo.I was asked to make a deposit for the part. I came in and made the deposit and made an appointment for the next week.The work was completed on time. The price was better than any other estimates.The shop is very busy. Be patient, often times the phone will roll over to voice mail.The shop is clean and orderly. The staff is polite, professional and competent.They replaced a left brake light bulb at no cost.I would highly recommend this shop for your Toyota or Lexus.

Great shop and fair pricing. Kevin usually has a long backlog, but its worth the wait! He took care of my sc430, and does not try to upsell services the car does not need. Definitely will return for my future needs.

Best service! You know your car is in good hands when you bring it here.

If I was still living there, Id have been taking my car to Kevin for service. He is way above all the dealership services around.

Five Stars! This is by far the best service team in the South Bay! I took my parents Lexus 250 IS C to Kevin to check it out so we could safely sell it. He was smart, thorough, and professional. I only wish I had a Lexus so I could use this company!

If I could give 6 stars, I would. Every once in a while, you find a business that runs on values of honesty, diligence, and quality work- and this is definitely one of them. Kevin went above and beyond to complete a 120K service interval maintenance, when I should have asked for a 150K service interval maintenance. He even worked on a Saturday and a Sunday to accommodate my schedule.He took the time to explain to me everything he worked on and observed under the hood of my car, and never tried to up-sell me on surprise maintenance. His rates are fair, and he cares about his work. He delivers factory standard service and treats his customers with respect. I highly recommend him for auto service, and will continue to seek his service in the future. Thank you, Kevin.

Had a very good experience with Kevin on my first day, he is very honest. He would not make up stuff just to extort money from you like other technicians do. He is a very good man and trustworthy, and I will also go back to him. Thank you Kevin.

Had a great experience here. Not a rip off like so many mechanics. I noticed the only negative review was from someones gf who had no first hand experience with her auto repairs here. She just didnt like having to wait in the car during pick up /drop offs!

Even though Kevin does charge less than many other shops and he does a good job, he is super unreliable with his appointments. My bf loves driving 30 minutes to get to his shop because he loves Kevins work but 3/6 times Kevin is incredibly late or doesnt show up at all.The first time he was late by 10 minutes; fine, thats not much.The second time my bf waited 15 minutes only to receive a call from Kevin saying he wont make it that day; over an hour wasted. Not only was his time wasted, but my time as well. I was halfway to his shop when I was told to turn back because Kevin was a no show.The third time my bf waited 40 MINUTES for him and still no sign of Kevin and no call either! How frustrating is that?!If you cannot make it on time, PLEASE CALL YOUR CUSTOMERS TO LET THEM KNOW so they dont waste their gas and time!In my opinion, if you want an oil change, better off going to Toyota for the same price and waaay faster service.

Very good service.The owner,he patiently and professionally.

At Toyota Lexus Auto Service, Kevin is a mechanic you can trust. His service is top-notch: meticulous, communicative, and affordable.Visiting my first time, we did a full inspection together around and under my car. He pointed out necessary maintenance that other mechanics missed, saving me from issues down the road!Kevin went above and beyond when diagnosing issues with one of my brakes, for no additional cost. And, he always takes care to leave the engine compartment spotless.If you need a mechanic, look no further.

Very clean and professional dealership/service department. Very flexible with appointments.

Im so glad I found this place. Kevin knows way more than average mechanic at the authorized service. And he has tons of experience. You will get honest service for 40% of the dealers price. Wait time for scheduling your service might be a bit long, but there is a good reason for it - people who come to Kevin once usually come again. Thanks Kevin!

If you’re looking for a trusting auto shop then this is your place! Kevin takes care of his costumers with so much respect! A lot of auto shops try to make the most out of you but Kevin will give you a fair price with high quality. Highly recommend!! This is my new place I’ll be going to from now on!

Wonderful service! Kevin was both knowledgeable and friendly. It was extremely apparent that their main concern was making sure I understood the issue and that my car was running correctly. It is rare to find a shop that is more concerned about the customer and their car, rather then just creating more work for themselves. I am really glad I found this shop, and I would highly recommend it for any of your Toyota/Lexus needs!!

Great service, Kevin is an awesome mechanic.

Absolutely impeccable establishment and incredibly friendly and efficient service. Words cannot describe my gratitude to Kevin!!! We were heading to Oregon, in a dire situation, because the AC was shot in our Lexus. Plus, we had to drive through Sacramento and it was going to be 105 degrees there! And we had our seven month old baby in the car! I googled Lexus service in San Jose and Toyota Lexus Auto Service came up in Campbell. We are so grateful we stopped! In a short while, the AC was working perfectly and Kevin didnt even charge us. He wished us well and safe travels and left us with a warm feeling of the goodness that humans can exude. The establishment was absolutely immaculate as well; buddhas and a small altar behind his desk. He is trust worthy and a true stand up character. So grateful!!!!

Fast friendly service. First rate mechanics. Sell only factory parts. Work hard to be helpful and get the job right. Highly recommend.

Kevin deserves 5 stars from me, if I can give 6 stars, I will give 6 stars, heck, I will give 10 stars! I bought a used LS400 from third party, it needs oil change as well as a full inspection, I brought it to Toyota Lexus Auto Service based on online reviews. I dropped off my car and went for lunch, after I came back from lunch, Kevin was already working on my car. He followed a thorough service list of oil change and full inspection, explained everything to me, showed me all fluids are topped off e.g. window washer fluid that I specifically asked, told me why transmission fluid, intake filter needing change soon; besides, he fixed a loose clamp that can lead to blown hose. My high beam doesnt work, Kevin painstakingly went through bulbs and fuses and elec lines with multimeter to check them. I have a tire inside worn, he checked tires dates, suspension, and even spare tire in trunk, and gave me suggestions what to do with my tire situation. My right front tire gave noice when hard turn right, he checked bearings and control arm bushing etc, showed me worn bushing and possible rubbing against a loose wheel well liner, he fixed the liner. Upon my request, he also did some cosmetic work to fix some loose trims. When all said and done, I was charged only for the oil change and inspection, no charge for those small fixes and painstaking checks, I expected much more charges. And it was already 3pm and Kevin did not have his lunch yet! I felt guilty (I told next customer Kevin needed a break) because I hang around and Kevin had to go through my car work without break, show me everything as I was curious to know more about my newly acquired car. I never had such service in other shops (never mind dealers). After Kevins service I have confidence in my car, and I have confidence in this shop and trust in Kevins dedication to work, I will for sure schedule my followups with Kevin, and if you have a Toyota or Lexus for service, just come to Kevins shop, of course call beforehand to make appointment :)

Great place with incredible ownership and operation. Following years of only German and Italian cars (and their service costs), I’ve recently picked up a Lexus daily driver. The service here makes me want to own more of them.

Excellent service. Great prices. Quality work. I have no complaints at all.

Called this place based on excellent yelp and Google reviews. So its true. Kevin was able to find time to diagnose and fix the noise problem the same day. He correctly identified the issue to be caused by bad bearings within the water pump right away. In addition, he checked overall health of the car and fixed/adjusted many minor issues. For all the little things (before it starts causing problems/money), he either only charged the cost of the parts or just free. Excellent service.

I would like all if you to know my story.so I just bought a 2008 gs 450h this is what happen . Today 9 18 was my birthday I had got up drop the kids off at school then went to go meet with son and his family for breakfast I didnt see anything wrong with my car left my car at my sons and went in his carWhen I got back I got in my car and when I started it I notice there was a picture of a battery a engine and it look like a fan I got do scared thinking there was something wrong with my car I pulled over turned the car off and started it again it did the same thing . I then called lexus told them what I seen on my dash bord they said it was going to 214.00 just so the can diagnosis it just to tell me whats wrong with it so I called one of my mechanicTold him was the car was showing he said bring it tomorrow so he can see whats wrong with the car. I then Google lexus manchanis in San jose then I seen this p0p up I called him told him what my car was showing he ask me the year and make of my car and all he said was you must have push some thing for it to display that in my dash he told me to look on the steering wheel and thats when I seen the button display and ii push it back to normal and it was gone I couldnt beleave thats all it was after calling and I even took it to Midas and the guy there said it was my battery that was going to cost me 1500 cuz its a hybrid I was so stress out and it was my birthday I cant believe thats all it was and his name was Kevin he didnt know me and less the 5 seconds he had solved my problem . I recomend this olace to all it was just a phone call . I thank you so much kevin you made my best birthday gift ever after all day if stress I really cant beleave this . Once again thank you so much.

It’s so rare to find a great mechanics who does a complete job with good heart, not money oriented these day. I feel lucky I found mine in here. I am pretty sure he treats all his customers the same way with full heart. I got flat tire and call in around 7:00p to get appointment for next day but he helped me after hr even they close at 5:30p. I never realized how abandon my car has been. I do regular oil change every 5000 mi but all the past services place I have been going to has ignore my maintenance light & health and cleanliness of my engine sensor and all. Not only he plugged my tired, swapped tired, cleaned brake dust inside( tell me does ur mechanic do that?), changed engine oil that’s aldy due, clean A/C filter & a bunch of stuff, reset maintenance light, replaced one of my license plate lights that nobody noticed, filled coolant that was empty(how long does it need to be ignored to be empty right?). You can imagine, after that my 2005 model car is light & fresh as new! Don’t worry he charged me minimum too. Thank you so much for making my life safer my car life longer.

Best mechanics Ive ever been to. Excellent service. Very fair price. Highly recommend.

Kevin is awesome. Much cheaper than the dealer but 2x the service, attention amd quality. Highly recommend.

Got a tune up during the summer to get ready for the road trips I was going to take on my corolla and he did an excellent job and provided thorough Car of my vehicle for the best price

After several headaches & trying three different independent tire shops, none were able to fix the TPMS problem I had with my aftermarket wheels other than Kevin himself. I could’ve gone to the dealership itself, but it was way too overpriced. I highly recommend this place for all your lexus car problems that almost cost half the price & twice the customer service/care this place has to offer. Definitely worth your dollar!

Very professional, great customer service. Considerate of your costs. I highly recommend.

Great service

Kevin is great mechanic. Very detailed and transparent with the repairs and service.

Great mechanics. Strongly recommended.

Excellent best service experience to care for my Lexus! Very attentive detailed oriented and honest! Highly recommended!!!!!!

I brought my car in for routine maintenance so it could be used for a dmv test. so i needed lights fixed asap. he was able to fit me in same day even though he is a one man show. kevin is super friendly and knowledgeable. i described a few issues with my lexus rx 330 that i researched online and he was able to know exactly what i was talking about. he is THE MOST open mechanic about my car repairs. he invited me into the service area to show me the parts of my car that needed fixing. once he showed me the issues i found him trustworthy. he was absolutely no pressure and i felt like i could ask him anything. he even gave me really good advice on keeping my car in top shape. his advice is really detailed so be prepared for long explanations but its totally worth it. his prices are really good too.

Honest mechanic, does a thorough job!

After a disappointing experience at the Capitol Toyota, I found out about this place on Google Map and brought my car here for a service the Capitol people were unwilling to do .Kevin did the job in less than five minutes and with professionalism . He has found a new patron in me . Two thumbs up !

Kevin the the man for all your Toyota/Lexus needs