I took my Prius after someone had hit it and left a dent and scratch on the front passenger side. They worked seamlessly with my insurance and kept me up to date on the progress. Jay was super professional and personable and made everything so easy. Everyone I spoke to was great. I will definitely use them again if the need arises.

My wife` s car was hit by a motorist and it was under AAA full cover insurance . We needed to get it finished soon as she has to go for work. It came to my mind almost 23 years ago, when I had my several cars repaired by one well known Body Shop named as Shirose Auto Body and found it has been shifted to this place with more facilities and the previous owner Mr Shirose still there and I suggested my wife to get done the repairs over there as I was very satisfied with the previous repairs. Immediately I took my wife`s car over there and it was inspected by one Estimator Mr Jay Negrete, and then forwarded to General Manager Mr Keiko Pineda and adjusted the time frame in according to the speedy job completement, followed their guidance and hand over the vehicle as they suggested and completed the job very quickly. I am fully satisfied with their service and safely recommending for any body needs very professional service . Sametime I am very thankful to Mr Shirose, Mr Jay, Mr Keiko and the staff.

Staff is great, they we’re so friendly & accommodating during my repairs. The work done to my car was completed so quick and executed beautifully! Will return every time I need anything done to my Mercedes! Thank you Fix Auto

Car was hit and insurance directed us to use Fix Auto. They were great! Attentive to details and went over everything from the start and even when the car was done. The staff was great! I highly recommend this place for any body work needed.

It took a while to receive my parts but the people here are really great always called me for an updated I really recommend this location

Fix Auto replaced the damaged bumper on my car. They did nice work and on time. I can highly recommend them.

Got my car done ahead of time. They went above and beyond in repainting my hood. The car looks brand new again... i did not think this was possible. Thank you guys!!!

My car was rear ended. Fix auto did a beautiful job replacing my tail light and complete bumper parts. i would highly recommend them

Extremely knowledgeable about the process, my insurance carrier and what to do to obtain a rental car. I took it in Wednesday, and it would have been finished the next day, but for the fact the new part was broken on arrival. I received it the next day

They replaced my door and mirror then painted ovet them so now my car looks wonderful.

The folks here were polite, efficient, caring and very professional. They did a wonderful job repairing a dented fender and torn up bumper. I would use them again should the occasion arise.

Insurance claim with Geico these guys are great! Fast and the repairs look like a new car. Highly recommended

Body repair arrangement by insurance company. Came out looking like new.Misplaced wheel lug-nut lock tool, but they found it and sent it to me in the mail. All good now.

Excellent experience! I am new to the state and got rear ended on I-85. I didnt know where to go. Great reviews and a recommendation from Geico. I was more than well taken care of. They have superb communication and updates along the way. Exceeded my high expectations. I hope to not need them again :) but cannot recommend enough.

I am very happy that I chose to have Fix Auto Campbell do the body repairs to my car. Everyone I spoke with is friendly and provides top notch customer service. I worked with Joel mostly and could not be happier with his professionalism. Looking at my car now, I would never think it had been hit. If I ever need body work again, I will not consider any other shop.

Very professional and friendly. Prompt service was excellent.

Luis is a good at.whatbhe does hands down and the whole staff good people thanks worked on 3 of my cars and very satisfied thank u

Great work and very easy to work with!

After rear-end accident my bumper needs to be replaced. Geico recommended this service as one-stop service. I decided to try and Im completely happy with it. Repairs estimate was ready and approved next day, I received call from Troy with detailed explanation what and why should be replaced and estimate when job will be done. Today I received a message that my car should be clean and ready tomorrow but later I received a call that I can get my car today evening. Repairs are well done, I cant notice paint difference or any sign that car was in accident. Thank you :)

Joel at Fix Auto was great. He handled everything professionally and kept me informed the entire time. My car was repaired as promised, and was immaculate when I picked it up. All paperwork was handled directly between Fix and my insurance company. All I had to do was drop off and pick up. Regretfully, I’ve had 2 repairs I’ve needed done in 2020, but Fix handled both of them and was great both times. I highly recommend Fix Auto for all repairs.

Troy was a pleasure to work with and kept me up to date while the car was being worked on. It’s obvious he’s experienced and has been in this industry for awhile. He found other issues the original adjuster didn’t see! Thanks for going above and beyond and making this my best experience with an auto body shop to date!My car looks brand new and I’ll be recommending fix auto in campbell and especially TROY to my all my family and friends.Your new loyal customer - Derek

A person side-swiped mostly the whole length of my car. That’s the bad news.. the good news is that I went to Fix-Auto.From walking in the door, everyone at Fix-Auto has been well coordinates, have regular updates throughout process and all performed in an easy professional manner.It was the experience everyone hopes for and never gets...I got it at Fix-Auto.

Nice place! They get your car rite...

Quick and advisor estimate. Repairs done in time with great care and quality.

5 stars all the way! The front desk personnel are above 5 stars!!!! Thank you.

Great service, quick and friendly helpful, arranged for rental car To be there at time of drop off of my vehicle inspection. They worked with my insurance kept in contact with me about the status of my repairs and repairs were done on time. My car looks amazing! I am very happy!

The work was done on time with good quality. Staff is knowledgeable and friendly.

I had some self inflicted damage to my vehicle, so no insurance coverage. Other shops quoted me for replacement parts which cost a fortune. These guys provided me much more affordable repair options using the existing body parts. I went that route and they did a terrific job. Really impressed. Even gave me a small bottle of touch up paint that they had left over. I highly recommend these guys. A real pleasure to work with!

After being hit, my head was spinning with dealing with insurance and other headaches. Fix Auto was my saving grace. They kept me in the loop at every step and fixed my car quickly and perfectly. When I picked up my car, they had also polished out a paint mark that was not part of the quote and vacuumed everything. If I have to, this is where I will go everytime.

My car came in completely wrecked in the rear end and a week later it was better then new.. You can not even tell it was wrecked at all... The staff was amazing and kepted in touch the whole time.Thank you for a job well done..

Fix Auto went well beyond my expectations. Not only did they repair the damage from the accident perfectly, but they also fixed a minor unrelated dent at no extra charge. When I picked up the car, I was very impressed with how they cleaned the car inside and out. The car looks like it did the day I bought it. If you find yourself needing the services of a body shop, Fix Auto in Campbell is the place to go.

We used Fix Auto on a State Farm claim, there was good communication and the service was excellent

From the moment I arrived the staff at this location were pleasant and made the process quick and painless for me. The turn around was prompt and the craftsmanship is on point. I highly recommend using Fix Auto of Campbell!

I had a great experience with Fix Auto. They made the process simple, kept me updated, and even met me on a Saturday to get the car. My car looks good as new. Quality work. Painless.

Joel was awesome.. If ever i would need any other work done on my car i will definetly call him first. Not only was the work done great but they washed and waxed my car making it look brand new.. Thank you..

So very professional great quality

Right from entering the shop to driving away in the repaired car, everything was super smooth and handled extremely professionally. Troy is amazing. It had been a long time since I saw this kind of customer service. I’ve not spent more than 30 mins from both visits put together. Insurance, rental car, progress updates, communication - everything was top notch. And of course the repair itself as well.

For insured or profitable company pricing. This is a very detail oriented company and they do an exceptionally awesome job to bring a vehicle back to life. Make that twice for my truck. Insurance rates my vehicle a total wreck (twice). After one week at fix auto my truck had been giving back in pristine condition. Did I mention (twice). Great job boys n girls.

Our experience with Fix Auto Campbell was a good one. They gave us a timely estimate, worked directly with the insurance company. When parts were not delivered in a timely manner they called, explained the problem and set a new finish date which they met. The car looked like new when it was picked up, which was to our satisfaction.

Fix Auto worked around my schedule and was respectful of the current situation by making sure they only dealt with one client at a time. They arranged for a rental car, pick up and drop off. My car was repaired in a timely manner and it looked like brand new when I picked it up. Thank you!

Fantastic care for my cars. Second time I have had to bring my BMW in for an insurance claim and they always exceed my expectations. The team went over and above to make sure things were right. Direct bill to my insurance. They even picked up my car to finalize some remaining items while I was at work to save me time. Super convenient and accommodating. I have also used them for my Subaru and they never disappoint. I hope I don’t get into another vehicle crash but if I do, these guys are my top choice in the Los Gatos Campbell area. Thumbs up!

Fix repaired my car perfectly, and the paint job was the best I’ve ever seen out of a repair shop! They even expertly detailed my entire car after the repairs were done.

My car was dinged by someone whos insurance policy was affiliated with Fix Auto.Fix Auto provided outstanding service. Joel was great help. They also help facilitate the rental car.

They were chosen by an insurance company to repair my vehicle.Very accommodating, friendly, solid customer service, and even the staff for final paperwork was cordial.Car was repaired, detailed and left better than when I dropped it off.Thank you to the whole team.

Fantastic service and work repairing rear end body damage to my car. Troy was great. Highly recommend.

I am very happy with the work done by the Fix Auto Campbell. They are very professional and helped me out a lot. I dropped of my car for a paint job and they finished the job early! In addition, they fixed up some dents for absolutely no charge!! I would definitely recommend them to anybody. Friendly staff, amazing service, and excellent quality.

Staff was extremely friendly. My car was back very quickly and good as new! I am a satisfied customer!

Got very professional service from Joel. My case involves two different insurance company, they did all the communications and helped me for the car rental so I have nothing to worry about. The car is like new after repair.

Professional from start to finish. Quality work was done to fix a faulty door latch that occurred from a break-in. Great communication throughout the entire process with updates on what was going on with the repairs and insurance company. Fix also helped with an issue with the insurance company. Great Service.

Great experience with repairs . Service was high quality and on time. Great customer service.

Its like magic. Joel made the event effortless. Kept me updated and delivered A+ results. Recomend.

Leaving these guys a 5 star because my vehicle looks better than it did before the damage. They did such a good job and kept me informed that Im going to them for all my body work.

Troy gave great service. Highly recommend!!!!’

Fix Auto is super! They provided a courtesy shuttle each way. My car was detailed when I picked it up. It looked beautiful. Very appreciative.

The team at Fix Auto (especially Keiko) was great and much more communicative than my insurance provider.

They were great, communicative, and worked smoothly with my insurance. The work looked fantastic when it was done and the employees, specifically Joel who I worked with, were friendly and helpful.

I have a brand new car! I had all kinds of damage from an accident and my car looks good as new.

Awesome job and awesome customer service.

Seamless guidance through the process. Excellent customer service.

Meiji,Troy and team were great.

I have had a number of repairs done at Fix Auto in Campbell. Great quality.

They did a clean job i like the way my Nissan looks.

Good service and attention, highly recommended

Went here after someone had backed into my truck, people at the front desk were very helpful and assuring. When I got my truck back it looked great! If the insurance company gives you the option, choose Shiros!

During this epidemic, staff were pro and niceBrand new carThanks Jo

Very professional auto repair body shop.

Was referred here by my insurance company after I was involved in a minor accident. While I had high hopes and had good faith in the company based on the recommendation from farmers and their lifetime warranty for their repairs. The front desk staff was absolutely awesome, they were always nice and professional, kept me in the loop for how the repairs were going and all that. However, this is the only nice thing I have to say about this company. First time I came to pick up my car, the hood closed but it wasnt straight or flush. Three of the workers pushed it until it was even after I pointed it out, solving the problem, but if I wouldnt have pointed it out, nothing wouldve been done- lack of inspecting. Secondly, the company lacks communication. I spoke to Darryl who told me he was a supervisor, about how I wanted to finish the repairs on the hood of the car (clear bra). First time I brought it in, they forgot my appointment. Second time, they completed the repairs, but only partially (partial hood not full). I spoke to Keiko, who is a manager about the problem with the hood repair. He said nobody told him and that it was my fault for not running it through by him. I tried contacting him through phone but he was ignoring me and never called back. When I went to the shop to speak to him directly, he said he never got the calls but he was trying to call me. He also said that my insurance company should be making sure the repairs are done properly. Now if I want to the full hood, I need to stomach the price for removal of the bra and paying for the complete hood, not just a part of it. Bottom line, this is not a company I would want to deal with ever again. If you have a choice of where you are getting your repairs done, I suggest you do them elsewhere.

Friendly and professional staff did a great job on the body work and paint - cant tell which panels they worked on unless you know what the accident damage was. Props!

The owner was very professional to listen to any customer need. The repaired car looks beautiful.

Only place Ill bring my car.

GREAT SERVICE!!

Its in the name

The office Smell bad