Very friendly customer service person usually at front door offing to help as soon as you walk in. Rachael the cashier,is very nice and personable.
Great service! They have what we need for our home projects.
Great service. Friendly, knowledgable staff. Someone helps me find something every time Im in. At one point, as a team member was helping me in the paint department, I was asked if I needed help 2 more times!Well priced rentals. I got a furniture dolly for 4 hours at $14. Super happy with the deal and the service. Right on time. It makes me never want to go to a corporate big box again. This Ace feels like its family owned and operated. Love it!😊🙏
One of the few Ace Hardware still thriving. Always helpful. Local hometown feel!
Just about every employee in the place knows what theyre talking about and if they dont theyll find out. Theyre very helpful very very friendly and you can joke around with them they like to have fun one of the last places to get your local hardware
Aces staff is always friendly, if they were having a bad day, youd never know! Always helpful in helping you find something even if theyre busy! And they all seem to know where everything is. Great store, helpful and kind employees!
Service and selection are outstanding. Dont try to buy lumber here. Its really terrible.Prices are slightly higher than big box stores but the service is so outstanding, you get what you pay for.
Almost always has what I need. Love the staff. Very helpful
Handy place to get hardware that you need in a hurry. High prices but good in a pinch.
Helpful in finding what I need and friendly without seeming to rehearsed
Great small town hardware store with everything you could need for those home projects. Prices are reasonable and in fact are comparable to the big box stores.Very friendly and helpful staff.Thanks!
Great store but you need to train your cashiers to count your change back to you instead of just handing you the reciept and putting the change in your hand they need to count it back to the customer. And one of the employees had on some pants with rips all down the front of them. They may be in style but not for work.
Super helpful if they dont have they answer they will do their best to find it.
Excellent customer service with a very friendly staff.
Tools, great. Darn good.
The crew here is always so friendly & helpful.
Camp Verde Ace Hardware has the absolute best employees Ive ever seen. They are very helpful and courteous. Its a pleasure to shop there.
Great variety packed into a small space, lots of staff around when you need help.
A lot of new inexperienced new employees. Stock levels are the lowest I have ever seen!
Great service, plenty of staff around to help find what you need. It was a very busy and well organized store that had a hard to find fuse we needed.
Very confused and disappointed that they had NO outdoor enamel paint in any other form than spray paint. Might have had it in a gallon but i needed a pint would have been ok with a quart. Tons of over priced indoor fancy brand paint but for outdoor white enamel i had to buy primer and had to go to cottonwood for black. Makes no sense. To the owner: I had 2 employees trying to help me that day. Neither could find what I was looking for
Didnt have what I needed and ordered it right away. Very friendly people and very willing to help
The staff is friendly and the store has a lot of items I need. However their garden department is threadbare.
Nice quaint hardware store . Found what I needed. Friendly folks. Was visiting area and needed paint. Good price on their paint too.
Cluttered, things crowded in. Staff very helpful.
Always friendly staff.... very knowledgeable. Sometimes I try to avoid staff so I dont get asked if I need help with anything... lol
Very friendly and helpful staff.
Pretty friendly people, Im usually asked several times by different people if they can help me. I do find it a bit annoying like they just want me out of there, like I am not supposed to be there or something when so many people are asking every time I turn around.
Has almost anything you need for your house and yard. Amazing how they get such a large inventory in a fairly small store. Very clean and great staff.
Had what I needed. Staff asked what I needed, knew what it was and took me right to it. Fair price. Quickly in & out. It doesnt get better than that.
Quick and have what you need for a small place
Loved it! Friendly, knowledgeable staff, great selection.
Awesome rental experience!
Always helpful, sweet employees!
Wonderful lady helped us find everything we needed.
Great friendly, helpful hometown hardware store. A little bit of everything!
The best customer service ever, but they didnt have most of what we needed. Its a small store but well worth a visit, they will bend over backwards to get you what you need!
Excellent service each time I visit this establishment. Randon and David have been more than helpful and knowledgeable. Inventory is plentiful and prices are reasonable.
The employees are knowledgeable. They were very helpful.
Great place and folks
Outstanding helpers, the prices are fair and selection amszing.One of the best hometown stores.
Great service great help high prices
When you walk into Ace Herdware you are always greeted. With a friendly hello and a smile 😃.
Camp verde ACE Hardware is always a great place to go.... I have always worked for companys that need parts for things that are not ... well. Lack of a better word.. normal..and when I go to ACE..not only do I find what I need . But the employees are vary willing to help me find it.so. thanks camp verde ACE.
Always helpful pleasant staff. Always. This store is a good contribution to the community. Thank you.
Staff are attentive and helpful. Not a huge store, but has all the basics, reasonable prices, good variety of hardware, lumber, and garden supplies, and even a few fun items for kids. Love that the hardware items are in bulk bins so I can buy just one screw or a pound of screws rather packaged sets.
Helpful friendly staff, who take the time to assist. Social distancing and face masks were being worn by every staff member that I saw, which is comforting and offers some peace of mind, well to me personally, you might feel otherwise, but IMHO, its important to be as safe and protected as is possible.
Very helpful
Ok bird seed was more money than other store
Great local hardware store.
Super helpful and friendly staff
Because I had to give a star they didnt deserve one. They where rude specailly the cashier Hayden. I would rather drive to cottonwood then to go back there
I was greeted when I walked in and asked immediately if I needed help finding something. They didnt have the part I needed but were helpful in try to figure out the solution. I was walked back to find bug spray as well. Very sweet and helpful staff. Found a sweet river hat on my way out, gotta love Ace!
Great staff. Very helpful.
Had a mistaken purchase without a receipt the store worked with me and helped me get what I wanted. Very professional very nice much better than the big box.
Employees very helpful
Great place with most of what youll ever need to fix just about anything
I enjoy always being greeted with a friendly hello, how can we help you. The new rental equipment are is a welcome addition.
Convenient ...
Ace Hardware has the most helpful and friendly staff I have ever had the pleasure of working with. If the dont have a product...rare...they are ingenious at alternative options. Its a small store but packed with great products.
I have to say that these people have more help than Home Depot. And I have NEVER been approached without a smile. Definitely my go to place whatever hardware needs. Thanks guys.
Ace IS the place. They always have the hard to find items.
The gentleman helping my sisters and me find antifungal and neem oil was very helpful and knowledgeable great business
Helpful hardware folks! Always great.
Excellent service and always helpful..
Friendly,fast service very helpful
Had someone at Ace making awesome balloons and showed my grandson how to ride a unicycle. The employees here are among the best with customer service and support. They also do things for the community. Good supply of things and if they dont have it theyll try to get it for you .
The staff is always happy to help and for a small town, I can find what I need for my repairs or projects.
Social distancing to the extreme. Couldnt even get into the store. I left and went to Home Depot where I could roam freely around the store.
Three stars for the selection. Otherwise, the staff was completely overwhelming. Every aisle I was bombarded with questions, or comments. Once or twice is fine, but being approached over and over, asking if I need help is a bit much.It felt as though the employees had nothing else better to do as most of them were just standing around, or sweeping. It seemed over staffed for such a small store.
Very professional people run a good business
Love Ace Hardware stores! They always have a home town feel
Very helpful employees. Found what I needed, I didnt at home Depot...
Always great service, decent prices and selection. I seldom have to go to the box store.
Love this place they always have everything I need and theyre very friendly
My family has gone to this establishment since opening day. My parents dont go to any other hardware stores. We love the friendly atmosphere and fare prices. If this store doesnt have what you are looking for, they will get it. Great people
Not too bad, prices are high but they have most everything
Great service
You may pay a little more at Ace, but the people who work there are all very friendly and helpful. And its convenient for sure to have it in Camp Verde.
I like a small town store thats big on customer service.
Everyone here is very friendy,knowledgeable and always ready to assist you with whatever questions or needs you have.
The people who work there are friendly and ready to help you look for what you need and answer your questions.
Store is well stocked and the folks that work there are friendly location is good and closer than cottonwood
Theyll have what you need. Its a bit pricey but saves a trip all the way to Cottonwood. The staff are exceptionally friendly and helpful.
Wish they had a military discount. But, I love my Ace peeps. This place practices customer service at a level of excellence.Oh. And also, get some more girl stuff. Like that little section in the Prescott Valley Ace. While my husband shops, I am just walking around, tryna spend some money. Help me. Help me help you. 😉
Great place for 1 on 1 help
Very helpful
Love bowling there
Pricy, but helpful and friendly
Its OK for a hardware store but never seem to have what Im looking for. The selection is limited so I usually end up going to home depot instead.
They always are very helpful and knowledgeable.
Everyone is so friendly, helpful & knowledgeable. Its the best hardware store. Ive even picked up several nice gifts here!
Great service, but typical high prices. Thank you for not harassing me because I won’t wear a mask. Very professional and much appreciated.
Nice hardware store and employees very attentive......very helpful!
Rail on our boat was coming off they help me get what I needed to get home outstanding group of people who work here.
I called Camp Verde Ace telling them I needed four gallons of a stock color Ace Brand stain. Ace man said they had three but could order one more gallon. I said OK, order it and Ill come in and get them. Ace man said Id have to come in a pay for the one gallon, a whopping $26. I explained I lived 10 miles away and didnt really want to spend 45 minutes driving there and back, (yes it takes that long) to get them to stock one more gallon of paint No can do said the ACE man. All special orders have to be prepaid. I said to Ace man asking you to stock one more gallon of an Ace Paint you carry is not really a special order. Ace man said its company policy. I replied I thought Ace was know for Service and if wanted to treated like this I would just shop at the Home Depot.Now wouldnt you think a hardware store with a couple million $$ in inventory could handle stocking one more gallon of a Ace brand paint they currently stock if I didnt come in and buy that gallon?Service, my eye!
Very nice local hardware store. Good stock of items. Here is a place where you are greeted, and they have wonderful customer service.
Great service everything you need
Great selection and quality products. Knowledgeable and helpful staff. Saves time not having to drive 20 miles to Home Depot.
Had what I needed