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Teddy Shoes Inc
548 Massachusetts Ave, Cambridge, MA 02139, United States
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Teddy Shoes Inc
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Er
Review №1

Amazing service and super enthusiastic! Will definitely be returning here. If you need anything, this is your place!

Em
Review №2

The customer service, passion and institutional knowledge of in-stock styles of shoes and sizes by the ladies that work at Teddy shoes is simply amazing. Top50traffic.com

Bi
Review №3

I had the most amazing experience at Teddys! Steve was super helpful and kind, and to top it all off I got the perfect shoes! 110% Recommend shopping here!

Ba
Review №4

Good selection for adults and kids. The staff is also very friendly and helpful.

K8
Review №5

Ive ordered twice from Teddy in the past few months. Steve was very kind and helpful. He called to let me know that an item I ordered wasnt in stock and was able to offer some alternatives. He also delivered both orders personally to my house. I would recommend Teddy Shoes to anyone in the market for dance supplies.

Pa
Review №6

Lovely experience being fitted with ballet shoes by the helpful and earnest owner. Will continue to support this family business that has been around since the 50s.

Re
Review №7

Didnt like much

Ma
Review №8

You should go to Teddy Shoes because of the customer service, the selection, exclusivity and the location. All excellent! Be sure to purchase gift cards for future use. I purchased ballet shoes from Teddy Shoes late 2017. I received excellent customer service. I consulted with the owner late 2019 and was extremely pleased.This is a gem of a business in Cambridge. You can’t afford to miss out.

Al
Review №9

I went to Teddy’s to buy new salsa shoes. Steve greeted me right away and was very attentive and gracious through the whole experience. He helped me pick out the right type, brought out many options in my size, and set me up with padding to minimize the typical stretching/slipping that happens with dance shoes. There were many options to choose from, and I was able to find the perfect pair. Steve was kindly willing to negotiate on price. As far as retail service goes, you couldn’t ask for anything better. I’d highly recommend you shop at Teddy’s shoes.

Ka
Review №10

Very friendly and helpful! He even hand delivered 3 pairs of shoes to our house for us to try on and pick from. Will be back!

Ma
Review №11

Stepped in looking for some winter socks. Walked out with a great stash of winter and gym socks, plus a unitard I can use for yoga AND as a base layer for outfits :-)

Al
Review №12

Steven, the owner, is incredibly attentive and helpful. During my first visit in the store, I observed him tending to multiple customers simultaneously (including myself) all while remembering and addressing me by name. High value put on person-to-person interaction, which is so appreciated.Not to mention the huge selection of shoes and accessories, with wide range of sizes. Much love and support to this local business.

Je
Review №13

Attempted to sell a me a used shoe brand that doesnt exist online for $104. The box depicted a size that didnt match the shoe inside. The shoes cosmetically didnt look awful. But then he told me its an all leather running shoe with very low ventilation. Either he said it was all leather to sell it to unassuming buyer or it is all leather and it is a poorly designed shoe tailor made for athletes foot and foot fungus.

Ly
Review №14

This was a very personalized interaction. All my questions were quickly answered and I received my purchase as quickly as possible.

Pe
Review №15

Excellent place for all types of dance clothes...

Al
Review №16

Ssearching for leather- soled jazz shoes for my difficult to fit, beat up feet to use on my favorite and expensive (shipped from Istanbul) rug for online dance and workout classes in the time of pandemic, I came across Teddy Shoes online. Steve’s professional knowledge and excellent customer service have me happily sliding and pas-de-boureeing around my living room. Thank you!!

Ro
Review №17

Great customer service and amazing stock!

Th
Review №18

Tl:dr : The store has a lot of variety in shoes, but be warned of the pushy salesman. He has shoes that probably fit most people, but not me, ms. wide-but-small-feet. Instead of accepting he didn’t have the right size and letting us go, he tried to forcefully make the shoe fit and it just. Wasn’t. Going. To. Work. Don’t let him guilt you and think you can’t find anything better (fit-wise for shoes) somewhere else.I was trying to find a cheaper ballroom shoe that fit and the service guy there was really pushy. First it was a fairly cramped place, which was fine since it looked like they had a lot of shoe options which was great since my feet are wide. It was a bit difficult to communicate with the lady there, but she was nice nonetheless and got the shoe(s) I requested. I tried on a bunch of shoes, asking if they had any wide, but she didnt seem to understand, so the guy came over to help. We tried on a couple more shoes and concluded they just werent going to fit right. Some of the shoes they offered werent even the right style and description I gave. Finally he left to get a pair one size up, but by then we decided wed just leave. We were OUTSIDE the store and he called us to come back in saying he had more shoes. Again, more shoes that were not the tan 2” heel closed toe satin shoes I wanted. One was a 3” and black, and the other was a flat scrappy sandal. The 3rd was the shoe I tried before next size up. I tried it on, and it was too big, so he offered putting an insert to help, while assuring that he didn’t want to push us into anything, that it was all up to the customer. The shoe just didn’t fit right even with the insert, yet he suggested stretching it and putting more inserts to ‘make it fit’. Stretching wears shoes out quicker, and the increasing number of inserts was getting uncomfortable. It felt like regardless of the problem on how it fit, he just didn’t want us to leave without buying the shoes and being ‘happy’. He kept on offering ways to change the shoe so that it’ll ‘fit’. It seriously felt like a guilt trip. As a dancer, you want your shoes to fit with MINIMAL alternations. I understand that sometimes you may need a little something, but this guy was being way overbearing. AND as a person with wide yet small feet, I KNOW it’s possible to find the right shoe. It just isn’t necessarily ta the first store you go to.As we were leaving he said he could special order a pair of shoes, but I’d have to make a deposit first, but we were already out of the door. What was the real sticking point was when after I said no to the additional insert, he said “no shoe will fit perfectly”. This is untrue I can tell you, because the next store we went to - a different ballroom shoe store - I found a pair of shoes that truly fit and I am incredibly happy.

Ja
Review №19

I bought a pair of black leather Chelsea boots there for 50 dollars and with in not even 30 minutes of wearing them they started to crack. The gentleman was very nice but now that I think about it the whole encounter was sketchy. No box, the guy was not there at first, and the whole place is a mess. He probably knew he was jipping me from the second I walked in. Clown.

J
Review №20

I wouldve given this place five stars if the guy was nicer from the start. People forget that theyre in business because of the customers that shop. He was lucky that I did not want to drive across town because I would had walked away and not shop there the minute he opened his mouth. Rude and careless.

Lo
Review №21

For the first time in seven years, we will not be buying our sons ballet clothes at Teddys. Without the manager present on 9/5/2015, the store was a mess. One customer had everyone attention. Two sales women were hiding out in the back of the store. When asked to assist they first told me to look on the rack, when I said I couldnt find what I needed one slowly came forward to assist. I asked for ballet pants for an average size 11 going on 12 year old boy, she brought mens pants and seem unable to understand what was wanted. The girl that dumped some shoes at us didnt bother to attempt assist any further. When I found the shoe that fit and asked her for a second pair, she seemed to have no idea of where to find them. After much discussion with the woman who seemed to be in charge, she just made no further attempt to try and locate the second pair of shoes. The woman who was in charge seemed unable to read the computer screen, let alone operate it. She claimed it was frozen, but when the young woman who was supposed to be looking for our shoes, came over, she had no difficulty making the computer work. Also there was one customer who had a middle school aged daughter who had tried on who knows how many shoes of the same style, same size and by the same manufacture in an attempt to find the best fit. This customer was the center of attention and everyone else was ignored. How many shoes by the same manufacture and the same size do you have to try on before you find the pair that fits? We are sorry to leave Teddys whom we stay with stayed with even after moving out of the area. Yesterday was a fiasco.

He
Review №22

They didnt have my size and kept trying to sell me shoes that were to big or a different brand. THEY JUST WANT YOUR MONEY

Be
Review №23

The staff and owner are very friendly and willing to help you! Inexpensive prices. Would reccomend! They prefer cash

Co
Review №24

I signed up for a ballet class and needed shoes. I had no idea what I was doing but they made buying shoes easy

Ju
Review №25

Not a chain! Great location too

Ch
Review №26

Go elsewhere!1. Shoes are used2. priced higher than new prices3. Selection is terrible4. customer service is bad5. You have to haggle with him to get a mediocre deal6. The place is sketchyPros: location is convenient

An
Review №27

Great customer service, selection, and prices

V
Review №28

This store has every kind of shoe imaginable. Likely the shoe is in the store. If not, he can get it for you. This place is family owned and is a Boston Institution for 62 years.

Ma
Review №29

Very helpful staff. Helped us find the right size and showed us plenty options.

Fr
Review №30

Great selection, good advice, slow service

Re
Review №31

Nobody who works there knows anything about dance shoes

Ke
Review №32

Impeccable service!! Will definitely be purchasing again 👌🏾

Pe
Review №33

This place is really disorganized. Staff wasnt very helpful or friendly. Wouldnt recommend at all.

Mi
Review №34

Bit of a dodgy area. Shop is crammed full, and although the owner was very helpful, he did want to help everyone that came into the shop at once. Perhaps one at a time would have worked better for him, but I managed to get all I needed (which incidentally wasnt shoes, but dance and gym leotards and biketards) and be on my way eventually. I dont think there is anything that they wouldnt have in the world of dance/performance at this shop, so you are definitely likely to find all you need. It is a shame I have since had a problem with the Motionwear biketard I purchased, but that is a manufacturer issue not the shop.

Na
Review №35

A variety of shoes but limited in sizing, sometimes only one or two sizes per shoe. They will point you to other shoes but are overly-aggressive in trying to make the sale.

Sc
Review №36

Great Service! Great Owner!

Ma
Review №37

The staff is exceptionally helpful

An
Review №38

Worst sales people EVER.

do
Review №39

Its on a corner

Information
71 Photos
39 Comments
3.8 Rating
  • Address:548 Massachusetts Ave, Cambridge, MA 02139, United States
  • Site:http://teddyshoes.com/
  • Phone:+1 617-547-0443
Categories
  • Dance store
  • Shoe store
Working hours
  • Monday:12–5PM
  • Tuesday:11AM–5PM
  • Wednesday:Closed
  • Thursday:11AM–5PM
  • Friday:11AM–5PM
  • Saturday:11AM–5PM
  • Sunday:11AM–5PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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