If I could give it 0 stars, I would... I order a full sheet cake for my uncles memorial service. The whole cake should of been thrown out. It was so dry. Hell, Sams Club cake would of been better than this.... Never again will I order anything from here... BEWARE THE CAKES ARE DRY AS HELL
I will never order from this place ever again. Even it was the last bakery on earth .I would rather make my own baked cake at home. We order a cake for my sons birthday pick up cake was nothing as we had chosen from the start they were suppose to change wase color from pink to blue due to the decoration we had pick out . The so called person we had order the cake from (Leslie also said she was the so called manager ) had to call us to ask us what was the decoration on the cake we that we had order and she was waiting for us to email it to her. We told her what she was talking about we had chosen it from their catolgue. She then remember and then we told her it was suppose to be for a boy she said ok. And since the decoration was suppose to have sprinkles and a blue flower that was not even on it . It was just plain. The cake was very dry honestly it tasted like an old cake. And if that was not all she even had the nerve to get the Happy Birthday Decoration and stick it in the middle of the cake without asking us or telling us if we wanted it in a certain area of the cake then ask ask if we were going to take the cake open why the hell would we want to take the cake home in an open box with the decoration sticking out. When we could of just put it on ourselves when we were ready to cut the cake. And for this cake that I put the picture up its a joke this cake .Honestly people is it this worth $65.00 dollars and inside just whip cream and yellow cake. Honestly I dont know why they got rid of Karina she was very classy and our order would have been right. Please listen to the bad reviews before ordering from this place... I wish i had. The reviews that are 5 Stars were probably written by their own family or friend. Very disappointed.
Staff was friendly. Bakery was very clean and well decorated. Bakery items on display were delicious looking and well baked.
I placed an order for a cellphone cake and not only did i send the appropriate photo, but when i came in to pay for the cake they told me i couldnt get what i order by the specified date but they couldnt make it. offering a basic sheet cake. They also changed the shape of the cake from square to round. When i sent photos and specified i wanted a cellphone cake with a snapchat screen. This bakery is so unprofessional. They are inconsiderate and rude. Did not try to rectify the situation and i also feel they were never going to create the cake anyway. No thank you for your services and I hope they get it together and actually listen when taking order for peoples important events.
Zero stars.. When i walked in to this bakery business. I noticed there is no list of prices for anything. There is no prices posted on the wall, in the display cases, or on a flyer to hand customers. Nothing. I asked the young lady what are your prices, is there a list with prices or is there info online, or maybe a QR scan. She responded NO . She has a tone and attitude like you where irritating her for asking a reasonable question. This is my first and last time going here. I could care less how the desserts taste. They can charge you whatever they want, whenever. I gave them a chance because there a local buisness. But I cant really call them a buisness. Poor customer service,etc. I will continue to go to the bakery in lansing on Torrence. Im gonna spread the word as well.. Now I understand why they are empty when I drive past.But I see bye reading the other reviews that the word is getting out.
My experience with Cal City Bakery was amazing. The strawberry shortcake was loved by all my family and tasted delicious. We ordered the cake for my daughters first birthday, and I was so focused on preparing for the party I completely forgot to pick up the cake at a specified time. It was Sunday so the bakery was closed earlier. The young ladies stayed open until I got there and I was able to pick it up. Thank you guys so much for helping to make my daughter’s day special and being flexible! I will definitely support again in the future.
Cakes and donuts canoli is delicious as hell but the service women in the front very rude when u call on the phone to order a cake so very rude also the worse are the workers in the front waiting on customers!!!! Need to work on their attitude
I had the best experience with calumet bakery. My son’s cake was amazing and was everything I asked for. I will be back this year they have great customer service and I highly recommend them!!!!
My birthday cake I ordered taste dry they were skimpy with the fresh strawberries. Will never use this bakery again.
Jessica was very helpful and Joe is full of life! Ill pick up my sons cake thursday
If I could have gave this bakery zero stars I would have, The staff here is very rude especially the lady who makes her eyebrows with a sharpie marker stay away from her, I ordered my son a simple Spiderman cake and they were unable to get it correct they gave me what they wanted to give me not what I paid for stay away especially for children’s birthday cakes
Best banana cake…
Quick friendly service fair pricing.
When Calumet Bakery lost my order then made a cake that was completely wrong, Cal City Bakery made the cake with one days notice. It was absolutely beautiful and less expensive. I highly recommend Cal City Bakery. They saved my daughter’s party.
My place to go for cookies, cakes, and donuts; so so delicious!They have a variety of pastries and cakes. Friendly service and clean bakery. Cakes are neatly made to match your design and they taste delicious.
Ive passed by this place several times and wanted to try it out so I picked up a cake last minute for a birthday dinner party; and was highly disappointed. The cake tasted old, dry, and grainy. My guests as well as myself were not pleased with this. In addition when I chose the cake I was told it would be yellow cake, it was not. My advice is order in advance, and try something other than the chocolate cake.
Heard amazing reviews, wanted to check them out for myself. Customer service was great, however, the final product was a flop. My daughters name was spelled wrong (its Olivia; they spelled it, Oliva), the theme of her birthday cupcakes shaped in #2 was wrong (its Olivias 2 Lit Birthday; they put, Olivas 2 Lite Party) and the writing looked rushed. I was disappointed but they were really good.
We order the Strawberry Cake for my daughter’s birthday and it was delicious. Reminded me of the strawberry shortcake ice cream bars. Not too sweet. Our friend says their donuts are really amazing as well.
Great boss great price great hours.
Wonderful service. Great products!
When I tell u I showed him a picture of my cake and he did EXACTLY how I wanted it!!! Great Job Jose and Cal City Bakery for making the best cake I’ve seen so far🥰
Great customer service got in and out.
Drove in from VALPO and they LOST are orderas/ did get are stuff.The Paczkis are Great!!
I was so disappointed with this place. I was told that my carrot Cake was going to be fresh made and it wasn’t. They need to stop lying to customers this was not fresh at all. Bread was try & hard like a rock. Do Not Order from this place. I would have given them no stars but I had no option. 😭🤬😡
Ordered chicken wings which were seasoned well and very good taste. The service was good. I would recommend the staff to have their meal out of customer view.
Fast and friendly service
The best Bakery every!!!! Good people! Great cake. Fair prices
They we very professional and friendly. My daughter had her 11th birthday today and she cried when she seen her cake. She said this was the best cake ever and it taste amazing as well. We will definitely get our cakes from Cal City Bakery from this point on
Ive been going to this bakery for couple years even when they were on state line absolutely the best bakery in the region. I always order birthday cakes from there. And never a problem with them. Fresh accurate and very delicious. Maybe they should go on the show the next great baker. They have my vote. Keep up the greatest service and products that keep coming out.
Good food/deserts good pricing
What isnt there to say ? FRESH ! I love this place . The struessel delightful and the charming service. Enjoy.
Ordered a cake for my sons baby shower. They went above and beyond to make the perfect cake. Everything was beautiful and the cake was delicious. Also very reasonably priced. Staff was very courteous and helpful. Always a smile on their face.
This place is going down hill because, of the horrible incompetent cashiers. They make it difficult to shop here because they are slow
I ordered two DIFFERENT birthday cakes in the past two months ! I was beyond satisfied with both! The presentation and the taste were impeccable! I will for sure be coming back for more! The girls there are super nice and friendly and helpful! Love it !
I ordered a cake from here for my sons 7th birthday party and got so many compliments all my guest said the whole night was where I got it from and how good it was I will definitely be ordering from here again!!!!
I have been going to this bakery for the last 5 years and they are awesome!! Polite and friendly staff. They have done a great job on every cake and other purchases Ive made. Most recently bought a cake for my sister baby shower and they did an amazing job.
This bakery is absolutely wonderful. Great customer service for starters. I ordered three cakes and I must say that I have no complaints. The cakes are GREAT quality and the ready made case has a great selection. I highly recommend for any occasion.
Not much to offer, selection was kinda limited. Took what was available.
I ordered an Atomic Deluxe cake, and it was delicious. Everyone loved it.
My first choice when I need to order a cake!! I came in with an idea, which unfortunately ended up being outside my budget. Spitballed another idea and I seriously cried when I opened the cake box because I was so happy. The cake for my brothers baby shower was beyond perfect and was so moist and tasted amazing
I love this place.Customer service excellent.The rolls and doughnuts are great and huge
They have good choices of sweets and they have good service with reasonable prices
Fresh donuts, fast, friendly service! The chocolate chocolate donut is my favorite so far...Super clean and all the cakes look beautiful and delicious! Great price too!
Excellent cookies and coffee cakes! We were in from out of town to see family and stopped by to pick up treats and were really happy with the service and the quality of the pastries. Fresh and very tasty! It was really great to walk into a good old Chicago bakery again. Will definitely be back around during our next visit.
So I went here to get a cake for my birthday because a friend of mines sent me here..when I ordered the cake it was to my liking of the idea of it, they did a wonderful job on the look...but the taste of this cake was awful. It was very embarrassing to have so many guests of mines dislike my cake. It definitely left a very weird taste in your mouth. It had very thick cream in the inside and the cake was very dry and crumbled. I dont know if it was an old cake or a last minute job. I just should have went to Jewels.😒
Great bakery. Good choices.
Ordered chicken wings which were seasoned well and very good taste. The service was good. I would recommend the staff to have their meal out of customer view.
Called in for a order and was on hold for 10 min. Nobody even came back to the phone
CAL CITY BAKERY!! You’ve got to love this place! Best place to treat your sweet tooth 🍬 🦷
This review is long over due I have ordered a few cake’s from here, and they have been nothing short of amazing every time. The owner and staff have been great, and accommodating with all request. Would definitely recommend this bakery.
This is the worst service I ever had with a bakery. I ordered a cake for my daughters birthday I asked for light icing when decorating the cake. That request was not acknowledged. When I received the cake it was loaded with extra icing. And the most unprofessional part about this experience was that my 70$ cake was placed in a actual cardboard box. I took a picture. This will be my first and last time using there services. I will upload the pic of how my cake was given to me.
Very delicious selection of treats. We will be making a habit to come back to this place, often.
I ordered a custom cake for my 30th birthday with what I considered to be a simple design. A gold cake with black stripes to resemble a honey bee. I also provided a picture. When I placed my order I was told fondant would be used which I was fine with. When I picked my cake up I was disappointed the cake was visibly uneven and disproportionate. I got the cake home for a closer look to find out the black stripes were inedible and was simply a black cloth band that wrapped around the cake. The taste of the cake was also disappointing. It was dry and lacked flavor. It tasted like old cake with sugar water frosting. The filling wasnt satisfying either. I am disappointed in my purchase and will no longer do business with this company. However, the staff was friendly.
I Love them!.. customer service is awesome .. They are my favorite bakery.. always go to for my birthday cakes and I refer as many people as possible..
Purchased a chocolate donut and cherry Danish at 10am. Ate the Danish whit turned out to be dry and hard. This is not w first t Ive bought pastry that wound up dry.
My favorite bakery
Yes, Cal City!! Bakery Has a Sweet spot N my ❤️💋💃. Let me go eat Sum 🍰......
I was able to get cupcakes with whipped cream frosting at last minute but the actual cake part was not tasty at all. Cup cakes were dry and unevenly baked, I would almost say they were day old. The frosting was the only saving grace. At $1. 00 apiece i was Very disappointed!!!
One of the best danish selections and taste. Rich decadent chocolate on all the doughnuts too. Great place would recommend, 6/5
My cake was amazing and they made sure everything was perfect
I ordered my mom her birthday cake here, I showed them a picture of what I wanted and when I went to pick it up it was exactly as it was in the picture, my mom loved it ! Thank you so much.
Absolutely delicious. Would give 6 stars!Personal favorites are the coffee roll and the double chocolate glazed.
Not willing to work with out of town customers. Trying to plan an 80th birthday party for my great grandmother, but they require you to come in the store to make a deposit. Which I can’t do because I don’t live in Chicago, but my great grandmother does. They wouldn’t even take a deposit over the phone. My great grand mother is a huge MJ fan. Consider she has dementia and remembers being a fan of him, I guess I’ll have to still with the original bakery that I was going to use. Unfortunately, they don’t do special cakes like that, but will accept a deposit over the phone. Oh well.
Love their work and prices
Wonderful place long time friend pep is the best at cakes made my daughters birthday cakes this past week they came out amazing keep up the great work
The absolutely best bakery everrrrrrrr.!! The donuts is so soft and fresh...even I do go in at closing. The donuts are fresh and soft.! Boston creme is my absolute favorite.!! I live on the corner and Im there everyday.!!! I gotta stay away. Cal City bakery is gonna make me fat.!! Lol.. 5 stars.. I love this place.!!!
Awesome bakery from top to bottom. I liked everything tried -- donuts, pastries, and now Pączki during Lent.The prices are very good too; but most of all the employees are always super duper nice.
Best Cakes! I got my babys first birthday cake and my husbands birthday cake from here and i was beyond happy how they come out and tasted good also.
Thanks for the beautiful Pepsi cake it looked gorgeous and taste great Also the donuts I bought was tasty next time I am in town I will stop in to get me some morr
So glad I found this bakery. Now I dont go anywhere else. Pastries and cupcakes are light and delicious.
They were stand-offish as if they didn’t want to serve me and they’re cakes didnt taste that great. A waste of money which is sad because I like to support my neighborhood businesses
I just ordered my first cake from them for next week so I will update when I receive it and taste it! But I have spoken and email the staff several times and each time everyone was friendly and had great customer service. When I went into the store it was smaller than I expected but I must admit it had a small homey feel to it and it was packed with people. The place was cleaner than some Dunkin Donuts Ive been in. They accept the EBT card which was nice and the donuts I did get were big and delicious. Im hoping the cake is as well. If so then I will recommend this place to my friends as another means to get cakes made instead of going to the grocery store.And the cake was delicious I will definitely order again!
I love this place! .. they are nice.. donuts are fresh and the cakes are always soft and delicious
Not even an exaggeration this is one of the best bakeries in Chicagoland. Awesome staff too.
Recently opened. Great selection Huge Boston Creams!! Coffe Cakes, Cookies, cakes. Everything is made daily!
Very clean, bread fresh n tasteful im goin back
Best bakery ever! This bakery is associated with South Deering Bakery. The best!
I loved it I only go here for my families cake and I have 9 kids plus the wife we all love this place.....
Love there chocolate frosted cake donuts, one of the best Ive had
The best paczkis ever!! Jose and his helpful, friendly and talented crew make the most delicious pastries in the region, bar none!
Love everything you bake tell the lady who at the other place she is mis
To nice to belong to cal city
My first time at this bakery was great. Asked about ordering a cake, received assistance, the cake was good and my guest were pleased. The 2nd time, my experience was horrible. I ordered a cake for my mothers birthday, paid in full, and asked for some specific decorations. They explained they didnt have them but I could purchase and bring back. When I returned a couple days later, with a box of diamonds she asked how many to place on the cake. I said to use what is needed for the size. She said you have to tell us, I said that would be hard since that not my speciality and showed her an example. Then she said if you give me the whole box, they will use the whole box. I was like they cant use the example and use what needed? She was like no. So weird so I asked to speak to one of the Decorators for assistance and she said they dont speak to customers. I was so mad because she was making the process so difficult. So I just requested a refund. Someone came from the back, did not care to ask why and give me the refund. So my stars are based on Customer Service! I took by business across town (45 mins away) to Roesers Bakery. My family have been using them for 19 years but I wanted to find a bakery that was closer to me and just as great. So Cal City Bakery, please talk to your staff.This happened Aug 2017. Im adding this review now since its time to order another cake and Im using reviews to choose my next bakery. Plus Im hoping this review with ensure your customers do not have my experience.
Loved them when they were on State Line, even better now, much closer!!!
They did a BEAUTIFUL job on my wedding cake. Not to mention they have the best butter cream frosting Ive ever tasted!
The best donuts around and friendly service. My spouse lives their apple cream cheese coffee cake.
Cake was Amazing !
BEST BAKERY AROUND! Courteous & patient staff