Disgusted by the lack of customer service I received today. I live 4 minutes away from this location therefore I’m a frequent customer. Usually I use the self check out when it’s working but today I only had cash so I went to the register with the light on. There was no one there to cash me out, so I waited a few minutes. I then went in front of the office where 3 women were speaking and I asked to be checked out. By this time another gentlemen was waiting to be check out as well. A women in street clothes came to assist me but there was no money in the register and she could not. I walked to the other register where the light was off. There was a women folding clothes and going through a basket. When I walked up she did not acknowledge me and kept doing what she was doing. I said I need to be checked out. Another women walked to the registered I was initially at and started to ring up my items. I asked her who the manager was she stated she was. I explained it was no appropriate to have customers wait will 3 employees spoke in the office. She stated they were discussing the schedule. I informed her that was irrelevant customers come first. I asked her name and the other employees name and she gave me a fake name and told me she would not tell me the names of the other employees. I asked for her bosses name and she told me Kelly but she didn’t know her last name that she just started. There was a child standing beside her. I asked why were children in the workplace behind the counter. She stated it’s her son and she has permission for him to be there. When I got home I called the store to find out the managers name because I believed i was given a fake name. The manager answered and said her name was Darlenda this time. If you have to give fake names you are probably doing something wrong. Customer service In this location needs adjusting and keep children out of the workplace. If the employees were commission based I guarantee two customers would not have to wait while 3 employees spoke in the office.
Dollar General is someplace you can always find something you need and the prices are decent and you dont have to go to a store that is so crowded.
The best DG store ive shopped in!
Hard working people
The employees are always helpfull and go out of there ways to make you a happy costomer
The cashier was very polite. The store had lots of customers and had to wait patiently but I always have a pleasant experience at Dollar General
If you smoke. Good prices
Slowest service ever. Stand in line for 20 to 25 minutes. 1 cashier with 12 people waiting.
Good service!
Great management team and clean store. This staff team is genuinely friendly, greeting you immediately upon entry and are eager to assist in any way. Great customer servants are here acting in keeping with the local warth Callaway is known for. Thank you gals and guy.
This Dollar General is pretty well stocked and the associates are friendly and helpful. Its also kept clean and swept. Definitely one of the better DGs in our area.
Staff is always polite even tho they are ridiculously understaffed
Even though new Florida law says all people must wear face masks in public places, this Dollar General refuses to follow law letting both employees and customers wear no face protection of any kind. Whats even more sad there was a lady in front of me in line without a face mask on declaring shes had covid19 and not one employee or manager did or said anything to this woman as shes turning in circles to look at everyone with her hands in the air and yelling she has had covid19 while she repeats this over and over.
Last store before heading east for a while. Thanks for being there DG!
Like the prices but really wish they would be more cautious in making everyone where masks, Florida is the worst state with virus
Nice clean enough. Have signs up about masks needed on
Nice ppl. Fast service
Unorganized carts in the middle of isle only one cash register runs at a time just to hecktick
It was good had fun
This is the store I frequent most. My whole family does. Most times I go in there is long lines. Usually due to other clerk doing stocking and as soon as that clerk arrives the lines quickly goes down. Today it was because of the debit/credit card machine and people behind me was able to go ahead of me due to the fact they had cash or ebt. I normally don’t complain about these things but extremely upset about the fact dollar general not doing the upkeep on there machines and I am in pain stopping to get meds waiting in line to be pushed to the side for people who hopped in the line after me to be out
Its a Dollar General, ya know? Ive moved, its the closest place to pick up a few things... itll buff.
They have finally rebuilt and reopened the store. They tried to make it look like the last dollar Dollar general, but this one is much nicer. It appears to be a bit more spacious, but it could just be me. Anyone else think so also?
They could keep stock of what they sell out of better in in my opinion. Seems like be u would order more of that product.
The here have always been nice and polite. Im always greeted when I walk in. I noticed that they greet everyone. Im glad its not the generic greeting where the employees yell out welcome to _____! A simple hello/hi/how are you its perfect.This store is clean. At times, the aisles have stock sitting and waiting to be put up.The only setback is that more than once have I noticed a line forming and the other employees have no interest in assisting there coworker clear the line.
Located in the heart of Port St. Joe town a nice store with a food market inside. For the rest of the store is needing more cleaning and fixing on the shelves and more cashier on the line. It would be wise to call the store to fine out when their truck comes in so your not going without a food item or product. Their shelves are not always stocked which makes shopping a little unpleasant.
They always stalking shelves have to watch where u walk or knock somn over. Stuff outside use to be sale items nope all that junk is regular priced getting wet and sun fadded...and the Staff literally Yelling between isles and cashier about gossip and who is working what shift. Really!
Ladies were nice, store was just a clutter.
This will always be my #1 dollar general. Started my career here and still going strong! I love the people here they are a one of a kind family.
😁 great store
Great customer service. Keep in mind you get what you pay for it is dollar general folks.
Great price, you cant beat a dollar. Go to anyother store they will charge you 5 or 10 times the amount. And no buddy bathers you while youre shopping, asking you questions. Thanks for your time. Don F.
This is my favorite stores.God Qualitative.God product.God prices.God people and service.
It was ok. They dont have a very big selection of stuff
Not all the items as the D G Market, but most of what I needed.
They asked me to leave my backpack at the front register, normally I wouldnt have a problem with that, and in the past I have been happy to do so, but I drive an EBike sometimes and my battery pack is in my backpack I explained that my battery pack is 42 volt 51 amp hour battery pack and is worth a huge amount of money. I did not feel comfortable leaving over $1000 worth of battery pack by a register where anyone could grab it and she refused to let me enter. Kinda rediculous to expect me to leave it unattended like that.......
They pretty much have just about anything your looking for and usually at a reasonable price..
Clean store. Some changes in layout and products since my last visit. Prices typical for Dollar General. Staff friendly. Good visit today
I know they just opened, but, empty shelves, carts galor. And they dont carry my hair. spray anymore. Know it will get better.
Great prices and excellent customer service
They always have what I need
I really enjoy shopping at most Dollar General Stores. Employees are great usually smiling and helpful.
Great. I did not realize just how much a variety that dollar General had in the store. Some of the prices was bettet than going to the grocery store.
I didnt hate the dollar General
The store was clutter but the cashier was really nice welcoming Ill be back again
Prices on refrigerated items still wrong...(reported to them 4+ months ago)No wipes for carts...Store is always a mess.
Great place to shop, as usual !!!👌
Management at the store lines are always long do not have enough employees employees they do have does not seem to put customers first
It was okay they just need to have more cashier on hand
Service is quick and nice plus good coffee drinks, the place was clean and cozy, I had a Venti ribbon frappuccino
Clean. Big selection. Good location. Staff could be more friendly and attentive but they arent rude. Large isles so you dont have to worry about being in anothers way.
Friendly clean and you didnt even have to wear a mask awesome
Just reopened, clean and organized new look also New Employees, Lots of stuff in Stock.
It was pretty organized and staff was readily available and courteous.
Cashier was in no hurry to be helpful
Friendly that location was great
Same as always. Not bad.
Very long check out line. Only one register open. Waited in line for 15 mins
Very convenient location on Hwy 22 in Callaway. Friendly store associates and great selection.
Always nice and sometimes busy but thats ok
Goldmine they are very convenient and just about everywhere now days, pretty good selection of products or uselly what you need the most at a fair price.
The sores always clean. They have a pretty good selection on anything you want.
This Dollar General has been revamped since Michael came in it is user-friendly and has everything you need except for cashiers they need to work on that sorry guys just being honest
Great place to shop, but need more than one register opened .
Not that the store was bad, it was clean and l found what l needed...but they need cashiers ! One person and about 12 people in front of me and a line behind me!
Dollar General is fast, convenient and friendly. Always surprised with the wonderful things I find there. I go to Dollar General before shopping any where else. They Generally have what I need.
Had what I was looking to buy and cashier was fast and friendly.
Always a friendly staff and great place to pickup those few items on the way home.
Well, they used to be open until 11pm for a couple months, but all of a sudden last night it was closed and tonight. So I go online and sure enough switched back to 10pm...um...I thought the open later thing was great. It rraly helped me out a lot so Im pretty disappointed because it may not seem like it but that one hour longer really did make a difference.
They get bigger and better they work hard and they make you feel like family
Love me some DG!!
I love Dollar General, its like the a Macys store for us poor folks. Prices are always great and shelves are well stocked with a variety of foods and merchandise!!!!
I hate the wait time to check out but overall this is the only dollar general around. So the wait time goes pretty fast they try and still talk and be friendly but keep the line moving
Its normally well stocked and the staff is courteous and helpful.
The shelves were stocked & it was very clean!
Very polite cashier
Brand new! Love this store and the associates are great!
Very Nice decor for your home
Newly remodeled with a bigger selection of food items. Love it.
Love it. Very convenient.
I use Dollar General a lot they have what you need and its easy getting in and out
One of my favorite, friendliest, cleanest DGs I go to💖😊👋
Nice friendly helpful staff, always a good selection of items.
Good place for your little necessities
My pets were very happy with there new toys
Great place to shop
The staff at this location are friendly and they are usually pretty fast even though there is almost always a line.
Convenient location, friendly and helpful staff but long queues and narrow aisles cluttered with inventory stocking carts every day. They have two registeres but only one in use most of the time. They need one more register. Several items always seem to be out of stock also.
Great Stocked 50% off sale Now too.
Great prices and great deals on a lot of stuff
Horrible place! Produce is always near spoilage and checkout times near 20-30 minutes
Nice clean and well stocked store
You can get the basics, just like any other Dollar general. Friendly staff.
Has sales daily on different items and drinks. As long as you know the average price you can get great bargains and savings on everyday products.
Great customer service
Clean, fast friendly service .... convenient.
Very nice clean store with super friendly employees .
The staff is wonderful very helpful in the prices are great cant be beat anything I need I go there
Great job getting back up after the storm
Super nice cashier that clearly enjoy working together
Nice place to go if your not in to much of a hurry