I recently purchased two Suzuki DRZ125L’s for myself and my son to begin to learn about riding. The process to purchase was simple and straightforward. We have had the bikes for one week and the experience has been immensely exciting. Overall, I had a good experience with Birds of Prey and would suggest this vendor in the future.
Even though I pass by Birds or Prey Motorsports, multiple times daily. I have never really shopped there until they had a certain used bike pop up on my radar. Gotta say, we had a wonderful experience! I am horrible with names? But Sawyer was our salesmen & the entire staff was extremely friendly, right down to the finance department! No high pressure sales from anyone on their staff!! Very pleasant buying experience. I traded in my bike on the purchase, and by my research and expectations prior to buying. The trade in value was very fair. Possibly even on the plus side of what I expected?A friendly staff & customer service seems to be lost art in todays world? Birds of Prey Motorsports appears to have both! Give them a shot! Best wishes to them and their staff! Thanks Jon
Very polite staff and everything is clean and sparkly. Unfortunately not what I am looking for. They have to order the Harley parts. I went there in hopes of finding what I needed without waiting for shipping. If you own another brand of motorcycle go for it. These people do know their stuff.
I would like to give a huge thanks to Chris H in the Service Department. His technical expertise and overall customer service is above reproach. He was very accommodating with scheduling and ensured I was well informed of all applicable charges and status of my bike while it was being worked on. Because of his willingness to assist and business acumen…I am a customer of Birds of Prey Motorsports for life!!
I took my machine in for the 50 hour service. The scheduling and explanation over the phone was simple and easy. Upon delivery the staff was extremely friendly and helpful in explaining all the details, I added an oil change and extra keys to the order. They met all my expectations and delivered my machine complete and on-time as expected. Can-Am is the best and they match that reputation.
I recently purchased a new Can Am at Birds of Prey. Everything about the buying experience was fun and easy, but unfortunately I had a fluke engine issue with my brand new purchase as soon as I got it home. Between Can Am, my salesman, and the owner the problem was quickly resolved to my satisfaction and they were all great to work with. Thank you for making my first motorcycle buying experience a good one despite the issue! Highly recommend.
Very poor sales man service 🐕🦺 nice you buy youre sled from the sales guys.Every one else in the store has a great customer service attitude though.
Great place to get any of your recreational toy needs. Jim Janeiro is always quick and gets you the info you are looking for.
First time customer here. Definitely will be back. Brought my motorcycle rims in to have them change the tires. And not only was it less than I’m used to paying. They even offered to drop the rims and tires off at my house when they were done because of my crazy work schedule. Much appreciated!!!
Super friendly staff, took my bike in for break in service, the only complaint I could make is they told me it would be done same day but, they got behind on a job before starting on my bike. Not a big deal however no one called to say it wouldnt be finished. I called 45 min before closing, and since it was a Saturday, was told it would not be finished until tuesday. However one of the techs offered to stay late and finish the bike for me so I could have it same day and not disrupt any riding plans I had. I declined so everyone could go home and enjoy the holiday. Their willingness to go above and beyond to meet their original delivery promise shows how committed they are to customer service. The only reason I didnt give five stars is that I had to call them for an update. I have dealt with their competition and can tell you they do not go to the same lengths as birds of prey. In fact I tried to schedule my break in service with the other guys first and they told me Id have to wait until September. Absolutely ridiculous when birds of prey got me in within a week. Highly recommend these guys and can tell you I wont be bothering with the other guys in the future.
This was my first ATV. Great people. Nice, Friendly, and Knowledgeable. Would recommend them anytime
I want to give a big shout out to Roger in parts. You do a great job for us here at 3Gpowersports. Your prompt and accurate service is greatly appreciated.
Service on our sxs has been horrible over and over again since getting our machine 2 years ago. Pic is of what wasnt put back together on the last visit which was over a month to get a new speed sensor. UPDATE. Chris the service manager took the time to contact me and do everything in his power to make our situation right. Hell be dealing with us direct in the future to make sure we have a more positive experience. Thank you Chris...
We recently purchased the CFMOTO ZFORCE 800 trail from Birds Of Prey Motorsports in Caldwell Idaho. The entire staff made this a very great experience. Love this machine. We have recently had it on some of most challenging trails in Idaho including a recent trip into Buffalo Hump. This machine is awesome
My new Ryker had a steering alignment problem, probably from factory assembly, which was not entirely noticeable until I rode it home. When I called the dealer to report the misalignment, they immediately sent someone to pick it up, almost 200 miles away, took the bike back to their shop for repair and delivered it back to me a couple days later. In todays marketplace, it is almost impossible to find this kind of service. I would recommend anyone interested in a Can Am product to consider Birds of Prey Motorsports.
Helpful and knowledgeable staff! Good selection as well.
My sales consultant Sawyer Rapp and the whole team at Birds of Prey provided a amazing experience with my new purchase of a 2021 Wolverine X4. They even provided delivery of my new unit, speaks wonders of the way they treat there customers. Highly recommend!
If I could put more then five stars I would! The people you meet at Birds of Prey Motorsports are amazing! Sawyer Rapp and Dakota France made my purchase fast, easy and enjoyable. They understood where I was in my buying process. They were not pushy or over the top with the sale. Jim Jancrio and Lindsey Kerr made me a deal I couldnt refuse! I couldnt be happier with my experience here. Highly recommend looking for whatever powersports vehicle with these guys!
They were super quick with getting me in and out and helping me get the atv I wanted. Friendly staff and answered all the questions I had. I would recommend checking them out b4 anyone else.
If you want to pay an extra $1,500 in fees, go to this place and they’ll tell you because of covid and lack of inventory, they have to charge more. I offered full msrp and your stupid doc fee. I even wanted to add a plow and wasn’t gonna try to haggle on price. These businesses that are using covid as an excuse to provide garbage service and gouge people on pricing will be remembered when the market cools. How many long term customers are they trying to lose because they want to make an extra dollar now or by giving bad service because they apparently don’t have to work as hard for a deal right now? Markets always change. A long term customer is worth more than today’s one time customer.
We were interested in purchasing a CF Moto side-by-side ATV. Stopped in here to look at one and they said there were none available they were all in boxes and hadnt been set up. They said they would have them set up in a week. Went back in a week they said they were all in boxes and would probably be set up in about a week. They didnt seem very interested in talking with us but that may be because I had my black son-in-law with me. Ive noticed a lot of times when hes with me theyre not as interested in talking with us in many places of business. By the way he could write a check for $200,000 if he wanted to and his credit rating is in the high 700s. Missed opportunity folks.
Just sold our boat and we went to this business with $30,000 cash to buy 2 side by side CF motos for our growing business in Mexico. We were met at the door with a person that told us they didnt have any to look or buy. We were told the only ones they get in are already bought. We stood there for a minute, no one offered us a brochure, a sit down not even a chat. So, we called another dealer far from here and had no problem giving them $28,700 to order us what we needed.
Birds of Prey Motorsports came and picked up my bike for no charge. That was amazing in itself. They are always courteous in their communication. A great place to get your services and repairs done.
Birds of Prey Motorsports was a great purchase experience - Ricky Deal was the salesman that helped in this purchase and was always straight forward with his pricing - when I was shopping a few days before the purchase his quote verbally was within 12 dollars of the out the door price and that included tax - very impressed - great job Ricky
From the moment I walked in, Everone was very attentive. My salesman Dakota went above and beyond getting through the buying process... had a couple issues with the bike, Chris the service guy got me taking care of... guys are awesome! Highly recommend birds of prey to anyone!
Got my quad back from servicing. Runs great. Nice people to deal with.
Roger in Parts was AWESOME to deal with when we were trying to get a winch for our Yamaha Wolverine X2, which we purchased from BOP also. From getting a winch that didnt fit our unit, to getting one without all the parts in the box, to finally getting just the right winch, Roger was helpful beyond words and really great to deal with. We look forward to future interactions with BOP Motorsports in Caldwell!!
If it was a choice I wouldnt even give these guys one star. Will find any way possible to get out of having to warranty any machine. Taller tires exhaust oil change documentation anything. Absolutely pathetic one more dealer that will treat you awesome till after the sell then your nothing.
You always do good work. I appreciate that. And I thank you for the free pickup service . I was told my spyder was washed but when I picked it up it was not washed. Not a big deal as things go.
Nowadays we live by reviews in business, and I apologize to this awesome staff for taking so long to write this. From the General Manager, to finance, to Dakota France our salesperson, Chris in Service and Blake in parts, you folks nailed it. No surprises, No games, plenty of helpful information, was the experience I encountered.I work in a similar field and I am always judging the Service I receive. I purchased a Defender from this team, and immediately decided to do all of my power sports business here in the future. Thanks again to all of you, as my recommendations are well deserved!
Awesome service! They were able to change my 300mm tire when nobody else could, and it was a very quick turnaround to boot.
We have lived the machines and service we get here, great place.
I called several shops in Colorado looking for a rear cargo box for our 2020 CFmoto and no one had them in stock and they didn’t know when they would get one. 1 dealer that I spoke to looked it up to see if there were any shops that had 1. They gave me Birds of Prey Motorsports number, I called them right away and of course they didn’t have it in stock. The parts gentlemen offered to take my name and number and call me whenever they got them back in stock. 2 weeks later I called back to out of curiosity to see if they got any in yet and they did. I asked them if they would be willing to ship it to Colorado for me and they had no issue doing that for me and I received it in less than 1 week. Everyone I dealt with were great. Thanks Ciara and Blake for all of your help.
I had a great experience dealign with Ricky when I bought my Can Am here. This dude is just genuine and a very nice person and he was truly a pleasure to work with. They have made a loyal customer and I will be back to buy more from them soon! Thanks Ricky for your professionalism, help and service.
Took good care of us during my wifes motorcycles break-in service.
Brought in a wheel for a tire mount. I bought a used bike from them in 2013. The bike is older than 10 years so they wont even work on the bike that they sold me. Very frustrating. Be careful what you buy if you want them to help you out.
I can’t say enough good things about birds of prey. Want to start off by saying everyone there is super nice and makes you feel welcomed, which can only be said for very few places nowadays. Want to personally thank Eric Orozco for helping me in my very first sxs purchase. Thank you so much for everything you did for Nathalia and I to help a dream of ours become reality. You guys are the best!
Everyone at Birds of Prey was great, helped me get financing, and got me all set up for my new DRZ400SM. Everyone was courteous and Im on the road a happy camper.
They helped me get the tire I needed and very decent price thanks all
Birds of Prey rules! Love the free pickup and delivery for maintenance on my bike.
Enjoyed my experience buying my first quad. Great staff and excellent products.
Very knowledgeable and friendly staff. Thanks Ricky for helping us get what we wanted and thanks Lindsey for being so patient with us. You guys are tops!!
For a first time buyer, of any recreational vehicle, my experience, from beginning to end buying my Ryker Rally Edition 900 Ace, was great.Jim, Lindsay, the service & parts department (ask for Roger, for all your parts needs) their customer service was professional, friendly & they all had great sense of humor, which I loved.The prices are awesome & hard to pass up, as well.I would definitely recommend my friends & family to purchase from BOP Motorsports.
A great place to purchase a motorcycle. The staff is outstanding and work hard to make your purchase experience first-rate.Use my name when you stop buy, and ask for Mike. But when you do make sure that he is had his breakfast and the rest of the people in the in the Shop are actually smiling. He is kind of...ah, hes a Marine and you want to always approach him on his left side. HE CANT hear in his right ear.. What do you expect out of an old vet.
Very friendly staff! Even if they are all busy, someone always welcomes you upon entering! Great seevice!
Very friendly, attentive staff! Will definitely be back!
Our purchase of the Can Am, Ryker, Rally was great! Working with Montana and the rest of the staff made our experience a very positive one. Everyone was very professional and helpful. And extremely friendly. No pressure. Just answering our many questions. Very knowledgeable. I worked recommend your business to anyone looking for one of your products.
The service team hooked me up on a tire swap that was gonna be a next day kinda thing,and turned it into a right now kinda thing.hella appreciate the service writer.and the mechanic who had the extra time to do it.
Mike is wonderful, and we really enjoyed his friendly helpful staff. 😀
Great job. Timely and for the price quoted. No surprises.
Birds of Prey Motorsports has a high end shop with highy trained mechanics. A salesvfloor with toys for all sizes and modes of offroading. Chris and the Service group are kind and professional. I was lucky to find this business. You can be lucky too. Swing by.
Ricky surly took care of us. Enjoyed working with all the staff. Excellent customer service by all.
I took my bike in with a high idling problem thinking they would just focus on that issue but comes to find out they couldn’t get the bike started without starting fluid witch I’ve never used on my bike. It has always started with the choke on and 3 twist from the throttle and about 3 kicks and it’s on. They gave it back saying they can only do a carb clean and couldn’t diagnose the bike because the sprocket was lose. Safety issues they say. And now can’t get my bike to stay on. 500$ down the drain
No one was really helpful when we went in to look at what they have or could get.
Great service from everyone we worked with. Our Sales person Casey was very knowledgeable. His customer service was outstanding. The parts department were very helpful with our accessory needs. The whole experience was easy and enjoyable. We left another dealer because of the lack of customer service so glad we did. Thanks staff for our great experience.
Great staff and awesome service 👍
Called to ask a few questions about a motorcycle and wanted some quotes on what needed to be done didnt exactly get the info needed. Then I was told that the representative on the phone needed to go because he needed to go take care of some customers and show that hes actually doing some work. That took care of me coming in to get any work on my motorcycle done here.
This is my third bike i have bought from BPMS, everytime has been great. Everyone there is awsome. I will be purchasing many more from them as time goes on.
Horrible! Do not recommend birds of prey to anyone. Their sales, parts counter employees are the worst and very rude. Never will shop there again
My experience was great! Great company & fantastic people
They tried to overcharge what was quoted for the work that was done on our side by side plus they didnt do all that we asked them to do. Very disappointed, probably wont be doing business with them again anytime soon.
I have to show some appreciation to these folks. Drove up there from Jerome ID because of their awsome customers service I have herd about. And it was was indeed amazing customer service. I got helped by Dakota he was a amazing help and super friendly and full of information. They have a large selection of everything in there. I give it 10 stars of of 5!!! Thanks Guys
Awesome place, I did everything on the phone, quick, fast... Casey was very friendly and knowledgeable! Will definitely be back!! Best price around!
Great service on the phone with plenty of knowledgeable tips on what set up works best for my application.Order placed on Tuesday PM in California and at my door on Thursday AM in Idaho with only one small part back ordered not affecting install.
I dont ride a bike myself however, I have seen multiple veteran related events, and thats cool. Thank you for supporting our veterans.
The staff was great and professional. It took a week to get a tube for my tire from Boise to Caldwell but not anyone’s fault. Just the way things are right now. I did rate down one star due to the time frame, but I would go back in a heartbeat for any other service I have in the future. Truly was a 5 star service.
This place is badass, the staff is excellent and eager to help
Lots of great stuff great service
Excellent customer service from the owner, sales manager and all employees that we dealt with. Wonderful buying experience on a large purchase. Thanks BOP
Great experience, I would recommend these guys for any of your Yamaha needs.Lindsay in the finance office was a pleasure to work with.
The entire staff were super friendly and very knowledgeable of the products they carry. They were patient answering questions and no hard sell attitude.
Casey was awesome to deal with. The entire Birds of Prey team made my purchase experience super smooth. Great outfit, highly recommend!
Birds of Prey Motorsports is top notch. Dakota is the last salesman I dealt with and he was great. Their customer service is unmatched in the valley. I have bought machines from many places in town, however, my last 3 purchases have been from Birds of Prey. They give you the best out the door price they can the first time you ask, and have no hidden surprises for you when you sign the paperwork. Their service department is excellent. They will pick up and drop of your equipment at your house when it needs serviced. I will do business with them many times more in the future.
Got nice bikes. But their staff are bird brains.They constantly order wrong parts even when you tell them exact part.Better to go elsewhere. Made me wait 2months for a back tire cause they cant read specs. And the manager has no idea whats going on.
My experience buying my first 4 wheeler was so smooth! The customer service has been amazing and flawless, Dakota was so easy to work with as well as the entire team! They even delivered to my house! Highly recommend!
Buying experience was great both times. Had some problems with the service side but all in all the owner is a stand up genuine guy that made it right.
Not sure about the service department had my ride for 3 months wanted to keep it longer but the guys in parts treated me great really knew there stuff thanks
I was helped by several of the knowledgeable sales staff. I explained my limited experience with motorcycles and was politely directed to relatively light weight duo sports. I was invited to test ride any bike i liked. So, i rode about six bikes. I especially liked the smooth ride of the V strom 650. After reading many online reviews, i chose a DR650 dual sport motorcycle because it ranks relatively high in an off road environment. Several independent consultants recommended the DR650 for me. I bought one. The staff in the service area helped me get outfitted in a helmet, jacket, and gloves. We did the paperwork, and i rode home on my first bike.
Sawyer did a great job and made it easy!
Was a great experience buying my UTV so far. Salesman went above and beyond to deliver to my house and pick up for parts install. Only knocking down because I received a new unit with less than half tank of gas. Great experience but just that little thing would have been 5 stars.
Awsome experience, friendly and curious staff!
This review is based upon the service side and parts department. Parts department I’ll give them five stars. They got every thing in that needed to be repaired replaced on my ATV as soon as they could. The service side is what I’m not happy with. They are so backed logged and have been back logged it is not even funny. I only wish there were other dealers I could take my unit too to get repaired that I like. Birds of prey have had my unit since about the 18th of May. Crash inspection did take some time but they did get it done sooner than they thought. Then order parts right away. I understand that these things take time but waiting a month and a half just to get it repaired is a bit excessive in my opinion. I love the General manager there. I truly believe he does everything he can to keep things running smoothly. Maybe they need to hire more techs or advertise for temporary work until they catch up a bit. As of right now, they say they are out till the end of August for a crash inspection. I do call about once a week to see if anything has opened up no luck so far. They say my repair is booked at 6.5 hours. However i am sure it is booked at that time frame but as a former tech, (non atv tech) good mechanics beat book time All the time to make more money when they are paid by the job and not the hour. Bottom line, Great service on the Sales side and the management side for what they can control. But don’t expect a fast repair if you need something more than an oil change or minor service. I will amend my review once things are complete.Update: They surprised me by getting the repair done earlier than expected. I had a small issue and the General Manager stepped right up to Fix it on the spot. I will still continue to come here for repair and new units when I need them. Sounds like they are getting better on catching up on the work.
On Saturday 3/5, I pulled into Birds of Prey parking lot with a bolt stuck into the sidewall of the rear tire of my Harley. I asked the person at the desk if they by chance carried the tire I needed. They did not. However while I was considering my options he was already on the phone to the Harley shop in Meridian. I called my insurance carrier to set up a tow. Meanwhile the manager came to me and said he was going that way around 11 am and would tow me free of charge. Keep in mind that I was not going to be a paying customer yet they went out of their way to help me any way they could. I highly recommend this company for anyone that needs their services.What a great group of people. He informed of this
Great people. Excellent service and support! I would recommend them to anyone.
Fantastic buying experience. No pressure, answered our question, even my dumb ones. Free delivery! Highly recommended.
I just bought a Suzuki M109R Boulevard. What a machine! My old friend Casey was my salesman, back after a hiatus, and it was great to see him again! Casey let me ride 3 different motorcycles before I made my choice. This is my 3rd bike I have bought from this business. This business is truly a family. They make you feel welcome, offer coffee and treat you like a VIP on every visit. They gave me a great price on the bike as well and I was out of there in just a few hours! AWESOME!! I HIGHLY recommend Birds of Prey Motorsports to anyone looking for a great deal on a new or used bike! Thanks again BOP for another great buying experience!!!!!
I never leave reviews, however the ease of sale and great people require acknowledgement. Best service, from sales to parts to document signing. You must check them out yourselves. Completely went above my expectations from my first phone call to driving out the lot! Ill be back for sure.
Gave me the most money in town for my trade. Worked with me and got me on the quad I wanted. Casey didnt try to push me into something I didnt want, real great salesman.
This is my second time dealing with the service department first time was a train wreck with warranty parts and just simply getting my machine I bought from them looked at to figure out what was wrong. So I gave them the benefit of the doubt because Chris the service manager smoothed it out! I went ahead and had them do the first service on my machine and was quoted one price, told them I had a discount for the problems the first round, went to pay and they informed us they didnt quote it correctly and my wife payed more than quoted originally for a service not understanding when she picked up the machine. Would not use there service department or buy a machine from them and expect to keep it maintained by them.
Fantastic customer experience from a very reputable and caring family owned business. We could not be happier with our buying experience or the ATV with plow that we purchased at a very fair price and in extremely great shape. No pressure sales tactics here. I felt like they really cared about ensuring we had a good customer experience. It was also very nice to have the opportunity to meet the owner, a former military member, like ourselves, along with his very dedicated and honest sales, service and financing staffs. I could not have asked for a better buying experience and the fact that I can also get continued great service from their organization, with free pick up and delivery, at very reasonable prices. Highly recommended. You can trust this team to provide you the very best in terms of customer care and support. Congratulations to all for a job well done. Respectfully, Laura and Bart
- Address:721 Hannibal St, Caldwell, ID 83605, United States
- Site:https://birdsofpreymotorsports.com/
- Phone:+1 208-453-2222
- Motorcycle dealer
- Motorsports store
- Monday: