October 11th, 2021;Today I went in to obtain a unit just to store seasonal items. I was weary because Ive had units with Public Storage before and had unpleasant memories. Lucky for me, Charlotte was the kind woman whom helped me with the paperwork and all! She has such a gentle soul and went above and beyond to make me happy. The conversations we shared and the fantastic experience from Charlotte, has completely changed my opinion about Public Storage! Thank you so much Charlotte for being the wonderful person that you are and for helping me out with my unit!

This is by far the nicest Public Storage. My family has rented at other facilities in the past. This place is kept clean and secure. Karyn is great always on the top of her game. Thank you so much Karyn and team

Karyn is lovely and very helpful. Nice clean, secure facilities as well.

Karen is great walked us through the e rental process. She didnt have the size we need but looked around for one for us. Took our name down for a big unit. Thanks Karen

Karyn is so friendly, we came in looking for a space and she didnt have any at this property. She asked us where else we might be interested in looking. She directed us to a new facility. Unfortunately that one is a little to far for us. She took down down my husbands name and number an added us to her wait list. Thank you for trying to help us with our needs

We needed another drive up unit for our business. They didnt have anything at this location. Karyn was great as always and looked around for another facility. The one she found was a little to far for us. We will be checking back later in the month.

Karyn is great she is always helpful when we come in. Hard to find theses days.

Karyn was incredibly helpful when I had an issue with my storage unit. Her customer service is top-notch! Highly recommend this place just because of her.

I went in looking for a unit but they were full. Karyn did her best to try to find me something that would work. She took our name down and said she would call if something opens up. Thank you Karyn for helping us. We did buy our packing supplies from her so we can get a jump start on our packing.

Karyn is amazing and was so knowledgeable and helpful in the transfer of our space. Thank you!

Karyn is great so helpful with everything we needed. Thank you

Excellent, clean and safe place for storage. Staff has been always helpful, very friendly and accommodating. Super grateful for Karen at the front desk, always happy, and kind. Thank you!

Karyn is always so friendly and helpful when we come in really knows her stuff

The customer service here is absolutely amazing! Karen was such a big help in getting things sorted out for us.

Karen is very helpful and fast paced on getting your storage. Thank you Karen

Karyn is fantastic at Public Storage! So helpful and in @ out so fastl Also we looked at another Public Storage in the area. This one is the best!!!

Karyn and staff are always helpful and kind. This is the best Public Storage facility I’ve ever used. Very clean and safe!

Karyn was super helpful and very friendly. Highly recommend.

Karen was an awesome person very helpful.

TEACHERS / PARENTS HOT ITEM: I get 10 lbs of Newsprint here for $13. It’s great for Painting or Crafts because it comes in big sheets and I use it on their Easels. I also lay a few down to protect the floor. One pack = tons of paper. Buy their 50’ Rope $7 to hang art with Clothespins (99¢ Store) to allow drying time while you are visually showcasing their Masterpieces. Kids love it. 🍎🍎🍎

Karen is great she is always helpful. Also she keeps the property nice and clean. Thank you Karen

This is a very nice Storage Facility. Karyn was a sweetheart! Great customer service.

Great customer services! The storage units are temperature controlled. Nice and clean!

Thank you Karyn for such a smooth process! She was very welcoming & made sure we were all good to go!

Karyn was wonderful! She was so helpful and went above and beyond to make our experience easy. Couldn’t recommend this place more for easy storage and great service

Public storage service is excellent. Karyn has been very polite and helpful through my rental experience. Most certainly would recommend this place to others. Thanks Karyn!

Karen made my move in extremely easy and carefree due to her friendliness, knowledge, and support! I wasn’t certain about going with such a big company, but she made the experience extremely personal!

I had a very positive experience with this location. Karyn provided excellent customer service! I always felt safe and secure here. They also take great precautions due to COVID and keep the location cleanly. Great and convenient! Would recommend for anyone needing storage.

Store manager she is super great person.

Super smooth process and Karen was sooo helpful throughout the entire process and continuously checked in to make sure everything went smoothly.

Karyn is great to work with. Shes friendly and knows her stuff.The facility is always clean and neat.

Superb 5 star service! I highly recommend this location. Thanks again Karyn😊

Karyn is fantastic. Place is clean and well managed. Knows her stuff. Thank you for your help.

Very easy experience! Karyn was so helpful and kind. She made our experience effortless

I have had quite some difficulty here with things like staying 5-15 minutes longer then closing time and got reprimanded by having my hours im allowed to be here shortened which is lame since I live an hour away and cant get off work until 5 which is the new time Im allowed to be here. But its about the same quality as other storage rental places

Karyn made sure our setup was very smooth and our stuff was all secured and safe as we locked it up for the first time! Thank you Karyn!

Great place to store, clean and well managed. Great team here. Recommend to all.

Karyn was amazing and so helpful! I truly appreciate her and her help!!!

Very satisfied with everything about this location. From the customer service to the facility itself. Highly recommended. :-)

Karyn is great always so friendly. Thank you so much

Whem I came by the manager came to tell me the lock had not previously been closed properly, and had put another lock on it until mynarrival- thx!! Great that she noticed, and kept my things secure!

Karyn is the best! Made sure I knew where to find the dolly and so welcoming at the front desk. Best place ever!

Words cannot describe the excellent level of customer service I received from Karen, Michael and the rest of the staff at the Calabasas public storage They make you feel like family . I highly recommend this location It’s perfect !!!

Karyn is the most helpful attendant ever, she made choosing this storage facility stress free and enjoyable!

Excellent, friendly customer service, very clean

Karen is amazing she is able to fulfill what we needed and she was able to get us in immediately to a unit that work perfectly for my family she is a great manager and a great considerate person thank you so much

Karyn was amazing! Helped me and my boyfriend out tremendously. Thanks karyn !

Karyn was an awesome help, polite and very helpful. Always enjoy coming to places with kind/helpful employees

Right off the highway and nice looking property and great staff.

Great facility, impeccably clean and convenient location. Karyn was especially helpful getting us set up. A pleasure to work with.

After reading all the reviews about the Calabasas location I thought it would be a good location to rent a unit but thought it was so weird that there were so many good reviews about the staff. After visiting the location, I too now would like to say how wonderful the staff is. I was not able to rent there based on what my needs were but they did help me find a location that had what I needed.

Very helpful staff. They didnt have the size I needed but help find one at another location. I would rather rent here so I will check back again later. Thank you

Karyn is always so helpful. Also the property is always nice and clean

I really am happy working with Karyn because although Public Storage is very strict with their policies and has been difficult to work with during Covid, she has made it easier for us by being supportive, friendly and personable. She softens the blow from being a customer with a company that is so rigid.

I went in looking for a 10x15 they didnt have any locally but Karyn went out of her way to try to find me something. I do not need the unit until mid October I will check back with her then. She also explained that I can now do everything on line.

Karyn especially is extremely friendly and helpful every time I visit, she always goes out of her way to assist and make sure I have what I need.

Karen is always great. She is a doll to work with

Great service, and quick.

The clerk that was in the office when I called was very helpful. His name was Mikael. During the call he was very helpful in answering all of my questions. When the call was over I felt that he made my future storage needs easy for me to choose Public Storage. Very professional and well trained.

We have a few units there and every time Karyn is out she always make sure to stop by and say hello and ask if everything is okay. Great customer service

People make any business what it is...... a product is a product..... it’s who’s behind or Attached to the product that makes all the difference in the world. There’s a VERY strong chance that without one of the people that makes that difference I would have changed locations a couple years ago. Karen has made a couple of challenging transitions the space has had to under go more than doable.... and always makes what most would feel as a lifeless storage unit feel a lot more like a cared for place that has someone who actually cares..... about your stuff.... but how you feel about where that stuff is......... THANK YOU KAREN!! You make what most would say “you’ve seen one you’ve seen them all” a statement that doesn’t ring true anymore. As for the facility..... all the upgrades to security and aesthetic appeal have become a closer representation of the quality that Karen brings to the table. I’m not only happy with where I’m at..... I will be here for as long as I am in need of extra storage of any kind. Thank you for making what is usually get in get out a process that actually brings a smile and a feel good as you drive away. Thank you for now creating a great space.... and for always making it a good experience.

Karyn is always so friendly when we come in. Always says hi and asks if we need anything.

Our company had a unit here for a couple years. We came in to close it out and Karyn was very helpful

We had a unit there for along time and we vacated it last night after office hours. Karyn vacated it this morning and called to let us know it was all taken care of. Thank you

Always clean and the manager Karyn is great

We have used this facility few times over the years and they have always been great. Surprisingly competitive on price and nice people. We most recently came back after a couple years away. The new manager there was extremely helpful and flexible. We would for sure recommend this particular Public Storage.

This is the best facility! Karyn has been so helpful with suggestions and information. I had stored in other places, but have not had such a seamless and wonderful experience! Top notch!

I called for information and spoke with Mikael who was very informativeand polite. I enjoyed talking with him.

I was in looking for a 10x15 ground floor unit. Karyn didnt have any at this location but she found me one some where else. Thank you for the help.

We found this amazing public storage facility and so happy

We had a storage unit here for 7 years and just emptied it. I never had any problem and our items were safe and undisturbed all this time. The nice employees have always been accommodating. When I emptied it, Garrett was there and he went out of his way to be helpful to me. He was so kind that I tried to give him a tip, but he refused. Thanks for your help, Garrett!

Great Place! Awesome response time to my online booking. Garret is super awesome! He is pleasant, personable, supportive and knowledgeable. I recommend this location without reservation. Definitely 5 stars.

We have a business unit here and Karyn is great. She always has a smile on her face and always waves to us as we leave. Thank you for everything.

Karyn is great she is always so helpful when ever we need anythng

I went in recently to buy some boxes Mikael was very helpful and friendly

I dont have a unit here but everytime I come to get something out for my work Karyn and mikael have been awesome. Bathroom is always clean and stocked if I need to use it

I looked at A LOT of different places to store all of my important things and even though this wasnt the cheapest option, I chose it because Garrett is a fine young man. I know that coming and going to my storage unit will be a good time (unlike visiting most storage facilities). 5 starts for Garrett

Love to use this public storage. They just painted the entire place and it looks brand new. The people who work here are very nice and helpful. Been going here for five years now.

Called to see if they have any drive ups. Sadly they did not but the person on the phone helped and looked up other ones near by that did. Very help full and knew what size I truly needed

Came in for packing supplies and Karyn was so helpful

Facility & Customer Service @ this location, managed by Karen & Garrett,EXCEEDS EXCELLENCE! If all other companies nearby would follow this exemplary teams work ethic and management skills, we would have a community of highly functioning businesses where the following generations would prosper. Thanks folks for always taking such good care of the facility and our account ✅

I came in last week to look at a unit for a future move in and to buy some boxes. The lady Karyn helped me find the size I would need and got me all set with my supplies. She mentioned when I was ready I can do everything on line. Thank you you for the help.

The people here are very helpful I needed a drive up and even though they didnt have any they found one close and at a good price was very helpful

Karyn was incredibly friendly and helpful! Really made setting up my new unit a breeze. Thank You!!!

Came in to look for a unit to store a car. Karyn didnt have any open at this time but was very helpful took down my name and said she would let me know if one opens up. Also gave me other options at other Public Storage facilities

Karyn was such a big help finding me the perfect size for my needs. I do not need the till January because that is when I will moving out to California for good. I came in an she showed me a 10x10 which is perfect. I told her that cause of the reviews I have read that is why I chose here. She explained how the move in process will work and that I can make a reservation when I am ready. Thank you Karyn and I will see you in January. The property was also nice and clean as well with lots of security cameras.

Very nice and clean facility. The staff is really great as well

Karyn was amazing! Very helpful and great customer service! Made moving a little easier.THANK YOU!

Customer service is great. Thank you for every thing

Both of the people who work at this location are very helpful and are always able to answer any questions I have

Came in this morning to buy packing supplies and Karyn was very helpful and got me everything I needed. Came back again to buy more boxes and Karyn was so helpful yet again. Thank you

Ive had the most amazing experience storing my things here! Karyn is one of the coolest people too! -- She literally ran to find me after I had mentioned I wanted to borrow the keys to the dolly!Sure, its a self-managed storage place, but the customer service here is phenomenal! Love it! :DSo happy I found this along my path in life! Highly recommend this anyone who needs storage in the area!

Karyn and Mikael showed be around the property and they are very knowledgeable. The property was nice and clean. Unfortunately they did not have a drive up 10x30 to store a car. They stated if one comes open they will let me know.

This Public Storage is the best storage facility I have ever used. I have had a unit here for almost three years and I have no complaints at all. Karen is so nice and very helpful, I think she is what makes this facility as great as it is. The facility is always very clean and safe. I would recommend this location to anyone needing a storage. Thank you Karen!

People are always nice here. Easy to get to unit

The unit seems clean and the property is entered and exited through a coded gate.Garrett was just awesome. Patient, thorough in his explanations, did not leave any information out, and always ready to step in and help. I had a million questions and he gladly answered each one without getting frustrated or annoyed. I was in and out of the office pretty quickly and was very grateful that Garrett was present because he was able to guide me towards the right unit for me and it was the perfect size for the stuff I had to store. 5 star for great service and for a good sense of humor ;) Highly recommend this place.

Had such a fantastic experience at this location, clean and nicely organized. Best customer service I’ve experienced at a storage rental place. Garrett is a great guy with a great smile, knows his stuff and was happy to help me with all my questions. I’d highly recommend this Public Storage to anyone seeking a storage unit.

Great place I would definitely recommend to everyone. Clean and looks great! Wonderful customer experience, they know how to explain everything smoothly. Thanks!

Highly professional staff, Karyn was super nice and very responsive to my reservation. The place is clean and very well organized.I am very happy and would recommend this location.

Nice people sadly unit wouldnt fit my car but they helpede.find another place