Horrible quality fruit. The presentation for a Upscale area was not it at this Ralph’s. I’d rather drive to Woodland Hills and shop there. Alma and Elizabeth WORST customer service! If I’m spending 200$ for groceries I should at least feel welcomed. They looked unhappy to be working!

Great shop! All of the staff who was working were super accommodating and very attentive. They all have the item I needed at a very affordable price. Their customer service is second to none. The place is not crowded and has a spacious area to walk around. I really love coming back to this grocery store. Highly recommended

Ralph’s as a whole has really stepped up its grocery game. This store is no different! Huge aisles full of anything you’re looking for.Tons of vegan options, gluten-free alternatives. Variety is key here. I was amazed at the dairy-free milk options they have.Prices are fair with lots of sales happening throughout the store. Definitely sign up with their point system to get the coupon rewards.Excellent fresh flower section, lots of balloons available to choose from. They also have a fresh deli and food section with a salad bar and lots of healthy options.Get lost in their alcohol variety! About 3 rows dedicated to alcohol, amazing selections. Buy 6 bottles of wine or beer mix and match and get 30% off, typically a free wine bag to for those bottles.Super friendly employees. I bought a week’s worth of groceries, and they didn’t mind helping with bagging.There’s a bathroom here, lots of free parking out front.

Simply a great grocery store. Before the pandemic I really needed some Ovaltine, and the staff was so determined to help me find it (none of them had heard of it) that, by the end of things, there were probably 4 or 5 of us on a wild goose chase! The problem was that they had completely changed the packaging colors and materials from when I had it last, so we kept going right past it. I was grateful for their help and to finally have my Ovaltine!

Calabasas Commons, Ralphs included, is plagued by terrible customer service. Most, if not all, employees have a bad attitude and smiling is absent from their facial gestures. I’ve had no issues at other Ralphs locations; West Hills, Granada Hills, Northridge, Porter Ranch, and many others.

Great service, great products, but I keep getting attacked by birds in the parking lot. Really wish I was joking on this. If there is literally any possible way to deal with that humanely, Id visit way more often.

Employee at checkout tossing your items down the checkout lane so they fall at the end on the ground. Didn’t even bother to go grab it and place it in cart. Kept checking items and aggressively tossing them. Another visit, employees rolling their eyes at customers. Except for a good kid at the deli counter and one of the managers (he has glasses, Hispanic) who is extremely kind and helpful, this store’s staff is rotten with bad attitude.

Found everything on my shopping list, good place

Best Ralphs in West Valley. Bigger cleaner store than Victory near Falbrook or Ventura Blvd at Topanga. They are open till 1AM, as is the Victory Store.

I was very grateful for Ryan helping me out at the self checkout. I needed to void an item. He was polite, kind, and most of all helped me get out of the store quicker. Excellent customer service and I will continue to be a loyal customer.

Friday 8:30am Horrible Narrow mind customer service specially a supposedly mgr Erika unable to handle a aggressive situation from another employee towards myself. SHAME!!

This place has great staff! Great quality and great product selection!. It is always very clean, friendly staff and affordable prices. Best place to shop.

The majority of employees at this Ralphs are impersonable and rude. I gave them at least the 3 stars bc yesterday the person who delivered my curb side pick up was very nice.

Great place, food, staff and amazing customers.

Siñor George @ Produce Department is super friendly and offers PPE if you should need them. But I told Mr. George that its better we bring our own because we can save the stores overheads when we bring our own PPE that fit our needs and save EARTH. Staffs @ Ralphs are super friendly ALL the time Ive shopped at the store for over two decades. Cant beat 5 stars customer Services. Support local merchants. No lines. Shop away.

Never came to this location before but I am thankful for Amanda for going above and beyond and providing excellent customer service.

Beautiful Ralphs with great selection and a nice, big, clean store! GREAT CUSTOMER SERVICE! Kat is by far one of the most hard working employees I have ever met and has such great energy.

Rodney was very sweet hand helpful. He made our day!

The manager helped me find the exact shampoo i was looking for.. went above and beyond

Decent selection of the essentials. Unlikely to have anything not in vogue among soccer moms or those who forever live out of their freezer and microwave. Shelf tags are frequently not the tags that belong with the stuff on the shelf.

This review is specifically to the employee by the name of Ryan KHe is very disrespectful and has an extremely bad attitude at checkout. I shop at this particular Ralph’s regularly but he has made my experience awful.I feel bad for the company as he makes their business look very bad

Out of stock of popular items constantly. Long check out lines. Not clean.

Good customer service and all veggies are fresh. Went there to purchase Diary products. Self check out is very convenient for quick shoppers like me.

I shop here for days a week for the last two yearsthe store does not stock their shelvesthey’re out of gallons of waterthey’re out of the brand of individual water bottles that i usually buy ...They don’t have organic marinara sauceI just walked out ....as this not the first time I have experienced thus at this location it’s just the first time I have posted a review about it !They really need to stock the shelves ..seriously

Best grocery store as far as I am concerned. They have everything you need. Great fish and meat department.

I had a “problem” to buy a beer at this shop with EU ID. According to a manager, I have to have local ID. He didn’t even asked for my passport and rejected me. I must say that I have never experienced anything like this in any other store. The manager was either ignorant or stupid.

Great location staff always showing exceptional customer service .

I love mostly everything about this Ralph’s, including the front end manager, and the associates. Unfortunately the last 5 times I’ve been here, the deli section is a disaster area. The associates who are serving at the deli counter are awful. They aren’t courteous, they don’t care about the customer (you can see it on their faces) and today, the associate walked away from my wife and went to take a break instead of finishing the order OR telling anyone. The lady at the counter had to finish the order and had NO IDEA what my wife had ordered. Lack of communication and care are very clear in this specific area of the store.I have no problem amending my score if this deli department gets its stuff together.

Great supermarket in terms of stock levels, variety and management. Ralphs has always been our go to market for 40 years since moving from NY.

Very bad service, arrogant clerks, it’s like they die if they answer. They are not helpful at all.

The market is always clean and well stocked and organized! I almost always know where to find what I am looking for; if not, a staff member is always nearby, friendly and ready to give assistance. The bakery and other areas have a good selection of sugar-free items that my diabetic husband can enjoy!Its always a pleasure to do my shopping at RALPHS!!!

Really great employees, they keep it clean in here.

This Ralphs is very clean and spacious and everybody is very friendly its a good place to shop. You need to be very patient in the deli section they seem to be under staff but the quality of the deli is very good

Great service. The employees here are polite and professional, not nosy like the ones at other locations

NICOLE IS BY FAR THE WORST employee Ive met. She gives me dirty looks and is no help at all when it comes to bagging. I hope her manager sees this, because this girl is not worth it to keep in such a lovely ralphs. have her improved or have her fired. please talk to her or i will have to talk to the manager of the store.

Great location, the employees are awesome here!

I like this Ralph but they need to stop selling all these unbranded organic chocolate bars. I suggest that they try the Belgian chocolate Cote dor they have a wide variety and they are delicious the importer is Mondello. I hope they will listen a good customer.

The best Checkers at Ralphs are Rosa and Trevor go see them

Love my Ralphs. Been going there for several years. Staff is great! Deli choices are less than the store on T. Cyn. R.

One of my favorite Ralphs to go too, everything is fresh and everyone who works there is always nice and helpful.

Clean location, good variety.

The best grocery store in the area

Good selection of products, produce is fresh and nice staff

Thanks to the Ralphs Calabasas for setting a beautiful haftseen table for the persian new year(Nowrooz), that’s very thoughtful and sweet

Convenient location, close to Mulholland Hwy, in a very nice shopping center, The Commons. Good selection of ready-made sandwiches and produce.

You have all been to Ralphs so no need to go into a long speech about it.The layout is pretty easy to find what you need, and if you cant just ask. All the staff is really nice and happy to help.The produce is always well stocked and fresh, and the proteins (meat) are always fresh. It could be that its because its located in Calabasas and alot of rich people come to this Ralphs but that is fine with me.

A great place to go shopping.

Clean and organized store. The staff is friendly and the security does a great job at making you feel comfortable.

This market is fast, friendly to get lunch

Managers are extremely helpful, products very easy to find.

Im done dealing with deli here. Nobody smiles, give over the amount you request on purpose and some guy gave me a slab of sliced cheese with no tissue in between and the cheese was stuck together.

Grocery store just like all the others. Has self checkout though which is nice.

They had delicious purple cupcakes, after Price passed away.

Good service, super clean store :)

Ralphs is the worst to shop and work for,my 14 years i work for them they made my life in hell. I am a big believer of what goes around comes around. You tock everything from me and the worst one was my health and my happiness. I hope i heard my Bill was pass

Pretty decent selection and an overall clean store

Quick to check out, clean, and found everything easily

Good selection good pricing. Good liquor department

Beautiful clean good selection and the prices were not too bad. Ill want to come back

They have a great selection of produce and meat!

The cleanest Ralphs.

Good deals overall

Nice, clean, big store, no lines when I went there.

Great people great service

Good selection of brands and service

Clean and has a pretty solid layout!

Fast and easy!

People way mellow

Ralphs in Calabasas so bloody stupid they dont respect the stop sign in front of store.....twice almost got run over.

Great service especially from Gavin and Calvin

Love boars head meats

Very clean. But everything in the commons is.

The best crew there!

Great Service Thanks

Everything you need under the same roof. :-)

Very poor service. Eggs undercooked and cold

Didnt have it

The holding time on the fruit and meat is always bad.

I just had the worst customer service at Ralphs Calabasas Commons store...front-end manager Jessica was extremely rude, argumentative, and abrasive...i came in to buy Ralphs gift cards and will NEVER shop at Ralphs again...

Great deals

Would not serve us at the meat and fish dept.

No pork country style ribs, every other time I shop

The worst Sushi I have ever had and I eat Sushi at other Ralphs all the time . The avacado was so hard I did not even eat it and talk about skimpy with the ginger not even a quarter teaspoon !

Deli is horrible

Been my market for years.

One of the go-to local supermarkets...

Excellent service

Its a Ralphs.

Good selection

Awesome

You find everything. Groceries, fruits, vegetables, liqueurs, all kinds of meats, fish, flowers, balloons, cards. Very well stocked. You also get a lot of organic products at a good price

It is a good place to buy products

Great cheap business, centrally located.

Good store have everything I need

Excellent deal

Top store you can find everything at reasonable prices for the bottom.

Too expensive

Meh