Employees are always so helpful and honest. Especially to the ol moms that know ZERO about gaming. Went in looking for a dock for our nintendo switch and they steered me to the right direction.
Absolutely amazing Employees, always willing to help with questions whether it be about video games or accessories, they always have an answer. Jack is extremely helpful everytime Ive been in there, hes helped me pick out a few games that fit my type of playstyle. Highly recommend going there!
Employees are amazing but they give you so little money/store credit for games and consoles.To sell you 2ds there you get $24, and $30 store credit. Your better off selling them somewhere else.Plus you get $100 for a $250 Xbox. Dont sell things like consoles, only games you want to get rid of.
Best customer service Ive ever received from a retail store!!! The manager jack was knowledgeable and super friendly. I highly recommend stopping by and browsing the store!!!
Love picking up my pre-order games here!
I bought a headset used at game stop for almost $60!!! Brought it home and it didn’t work, as some people are aware not everyone saves receipts and not everyone signs up for rewards.. heck I just wanted a working headset. I wasn’t able to return it for at least in store credit or a trade out and I visited Walmart and the price for a brand new one was $34. I was ripped off. So further saying anyone looking for headsets DON’T GO TO GAME STOP.
Awesome store always treat customers right
Best part about this gamestop is the people who work there. Very knowledgeable and always helpful.
Best place to find that hidden gem video game youre looking for without the wait of online ordering
Good games
Staff here is exceptional. Always smiling and happy to help. Very versed in all the newest tech and game news.
Completely unprofessional behavior from the employees. If you have time to chat with your friends for 10 minutes plus only to rush out your customers under the guise of loitering while looking for games to buy is a rude way to treat us. After being rushed, sold the wrong game and being shoved out the door because we are interrupting your plans about going to the local comic shop we looked online to see a buy used games get free extra games. Never had a chance to get the extra games as you never mentioned the promotion so Im guessing that the extras we skipped got to be added to the games you were going to sell the comic shop. Unprofessional, rude, and solely ran by what appears to be self absorbed children.
I go there for my 12 year old son. The staff are very nice to him and they dont treat him like he is just some kid. They treat him like he is their customer and even give him suggestions. I love the Cadillac Gamestop!
Great place to purchase Nintendo Switch equipment and games.
Game stop is the only place in cadillac where you can buy sell games and accessories with good price nice employees
Prices are a bit high, but most of the time the employees are knowledgeable
If you want to have a lot of fun this is the place.
Bought a game for my nephews birthday. Nice selection
Never have the game Im looking for. Plus the internet is normally cheeper
Not only have they sold me one defective xbox one but another one as well. Honestly, this is the most unreliable store Ive shopped at. If quality of products is the last thing youre looking for this is the store for you.
Game Shop Was Very Nice And The Hospitality 👌😊👌
Had to order multiple coppies of the same game due to employees negligence. Long story short it took almost 3 weeks in order to play the only game i had after giving them my entire collection of games. Be ware and be SURE to check/do there job before u leave this establishment! 🖤🥶
A standard gamestop with a friendly and patient staff who are ready to help.
Awesome people here. Always friendly and helpful.
Preordered a game, got told theyd hold it for three days after release but nope, they sold it two days after which sucks since I didnt have a chance to even get there until the third day. Its stupid that they sell peoples preordered copies of games. Yes, supply and demand but if we put money down on the game and preorder it then they shouldnt be able to sell it unless its an obvious lost cause (like, i dont know 2 weeks after release of they hear nothing from the preorderer). And now I must wait for an unknown amount of time until they get it back in stock and hope that Ill be able to pick it up then.
Good deals on games and a awesome pre-order system
Games are very good quality whether they are used or new. The used Wii U I got from there works great and I have not had any problems with it.
Great selection of games and consoles, all the staff are super friendly and helpfull anytime I have a question about new releases or new stuff coming out on certain consoles they tell you what they know or just look it up for you, they also have a lot of per-owned games and consoles if you need to save some money but still want to play something new, love this store keep it up staff highly recommended
Great customer service!!
GameStop employees are always helpful and kind. Highly recommended!
A lot better then the one on big rapids
They have some great deals
Very friendly people in the clerks are very courteous
I stopped into GameStop last night with Skyrim in my hand, which I just bought from Walmart. Now be sure to know that Skyrim is Mature rated, 17+. I went in there to buy GTA V for the PS4. One of the workers wouldnt let me. I told him I was 17, but I didnt have an ID. I showed him that I bought Skyrim, which you also have to be 17 for. So I had to sit there in GameStop for 30 minutes just for someone to arrive and help me out. If I bought Skyrim, do you really think I cant get GTA V?? So dumb.
Best place to get games in Cadillac Michigan great offers great deals on returning games for good prices this is the only place I would buy games
Good place to get your games and they are fairly reasonable priced very pleasant and kind people to deal with in there
Love coming heres for all the great deals on systems an games.
Not as interesting as it used to be. Lots of uninteresting pop culture merchandise rather then video games. OK prices. Trade in prices arent terrible. Generally only stocks for consoles from the most recent and last generations (eg, no PS2, GC or Xbox or earlier games). Loud due to TVs playing advertisements for video games.
Great customer service and friendly staff. Wide selection of games and consoles etc.
The employees here are super nice and very helpful I would tell any of my friends to come here with its great prices and great deals saves me alot!
Me and boyfriend have been here a lot the workers are great and the manager there is awesome!
Went to Gamestop last night and sprung for a $200 SCUF controller for PS4. Got it home and the box has been opened and it’s missing parts. Junk. What a waste of my time
Very friendly staff, always makes me feel welcome
We love this place, the staff are all great.
Good deals pricey on some stuff
I called yesterday which was 11/28/2016 and asked about a release date and time for that store for the new final Fantasy 15. I was told that they would be open til 1am for the pre release I asured them Id be there to purchase the game before 1am on 11/29/2016. I arrived at the establishment at 12:45am by taxi in the pouring rain only to find they closed the store early at around 12:30 am. I was livid. In hopes I thought if I called because someone was still there, that maybe I could get the game being that closing time was not supposed to be til 1am. I was wrong and now I am at home pissed off watching twich and seeing others have the joy of such a wonderful game I desperately wanted but did not get because of what he referred to as a miscommunication . So thanks gamestop for ruining my night.
They have everything you need within 10 miles of Cadillac
40$ for a used game is ridiculous, AnD of course thats the one my son picked out. Was never greeted when we came in. Employees didnt look like they enjoyed their jobs.
Paid 445.80 for a refurbished Xbox one s with three games no extras no dlcs nothing special my fault should have know they would sell me junk..
Good place and people are knowledgeable on games and systems
My son loves this place
Cmon who doesnt love this place!!
Friendly staff will also work with you if problems acure and will answer questions to there knowledge
Very helpful & nice staff
Great price and great people
Good store for games
Great selection of used games
Have had 90% good experience buying and trading. And are quick to fix mistakes
Dont pay enough for used games
Bought a game with a warranty and didnt work so I returned it, gave me a new game and said I had to buy a new warranty. Never heard of that. Every game they had that they could give me head scratches all over them. Not a fan of the store
Clerks have no idea about anything really
Could use more discounted ps4 game.
Its GameStop nothing more need be said
Love gamestop
Good place to get used games
Fast friendly service
Great selection
Welcoming, friendly, knowledgeable.
Great deals
Great
Great staff
Its GameStop.
Supper friendly staff
Pricey
Is what it is
N / A