Ordered a product online, said they had 7 in stock. This product was on sale at 62% off so it was a great deal. After 2 days of waiting, I received a call that they cant find these 7. This was ordered as a gift for someone and now there is no gift and I have to wait 5 days to be refunded. Poor inventory control and no attempt to offer an alternative product in its place will lead me to do all my shopping at Lowes.

As usual customer service sucks and when you ask about something you get a role of the eyes, workers watch me load wood on cart and unload it to my truck by myself. Only a handful, if that, can actually help when you ask a question. And some new guy with green hair is the only cashier lately that is so helpful and looks like he actually likes his job.

Its usually a big place with big isled but had no motor carts for us that cant walk well. I think its a good place to shop...

Very chaotic, almost frantic. Overcrowded and unorganized. The employees were friendly and knowledgeable.

Good Deals combined with great service makes for a HOME RUN.

Bought a refrigerator whoever wrote up the delivery didnt put the haul away on ticket or installation . Pillar group their delivery service left the old refrigerator in the kitchen wouldnt even take to garage. Then lied to me and said that they had arranged for the haul away on another day. Did not show. Called and the assist manager told me they couldnt do that. Arranged another day. I also paid for the install of the water line because person at desk said had to do that for the warranty, That was a lie also. Plus the warranty is worth nothing anyway. Customer service is extinct across the country there is no work ethic anymore. This is with almost every company and has been going on for years. Owners of companies need to know this and make consequences.

When you want to accomplish a project in your house, youll get everything you need when you come to this store. I always ask employees if they have any questions, but they all taught me professionally, accurately and kindly. Great shop!

Not to sound sexist but Home Depot is definately a mans playhouse. I love shopping there.

Staff is slightly better than other Home Depots. They still go out of the way not to get close enough for you to stop them if they think you need help.

Can always find what I am looking for. Quick checkout!

Had countertops installed. They left raw board & they will not contact me. Ive filed case with corporate. They charged me $450 for trash removal. Complete ripoff for them putting in my trash can plus 2 boards & 3 trim boards. Told me to put out on trash day. Do not do business with them.

An extremely clean and organized location with very friendly staff everything is up to date and usually in stock hardly ever have to wait in line for long and anytime you have a question someone can answer it

If ur a Man awesome place, I dont see a woman having as much fun as a man in there, but hey anything is possible

Great place for tools. Helpful staff when you can run them down.

Top notch!! Living in searcy I usually shop at lowes. Not anymore! Staffbis helpful and the store is kept well and items in stock. Lumber is in pristine condition and organized. Worth my drive!

They had exactly what we were looking for. The employees are very helpful and knowledgeable.

Did some shopping what I wanted was cheaper here then at Lows even with my military discount.

All I wanted to do was purchase an Electric Clothes Dryer. I knew which one I was after. The sole person working in appliances was with another customer. She would not acknowledge our presence even when I stood right by her desk. After 10 minutes, we went to customer service and they paged for customer needing assistance in appliances. Still she would not acknowledge us. After 15 more minutes, I went and stood beside her while she continued helping the original customer. She continued to ignore me. I went up to customer service and they told me if I waited they would try to get someone to help me. We left and purchased the dryer elsewhere.I know she was busy but at least tell me it will be a minute or somehow acknowledge my existence.

Their own manager tells the customer to use the saw for employees only to cut products.... told the customer to go use the saw we informed him we need a code he proceeded to give us a hacksaw hand held never once was he aware in the slightest the liabilities he put this company in. They will hear from bottom to the top about thisHundreds Ive spent inside this store. Never again.

The Cabot Home Depot was a delight. The store manager is one of my customers. I had never drive out to Cabot when I needed something for a repair. After my wife had a couple of issues at the paint dept of the NLR home depot, we decided to drive 20 miles farther to Cabot. Glad we did. The young man that did our paint samples, and we got a lot of them, remixed a couple because it didnt look right to him. Pride in workmanship. Dont see that anymore. Going back next Monday for the gallons of paint. I will make the drive from now on.

Customer service was fantastic. Just didnt have what we needed.

The one in Cabot is always stocked,you can get what you need and the workers are always friendly.

Clean store. Helpful staff

May 22 I paid 35.00 to have 3 bedrooms measured for carpet . June 1 i paid over 1000 for carpet and pad . Today is June 14 and still no call or text or email from anyone to install carpet . It was a free install . At this point home depot has stopped returning my calls I was scammed out of 1000.00 how is this legal? I dont even have the carpet stay far away from them I usually use lowes this was my first time with Home depot lesson learned.

Gardening Review: I have only been to the gardening section of this store and I am comparing it to Walmart, Cabot Gardening; Jacksonville, Lowe’s; and Fort Smith Lowe’s and Home Depot. This store came out on top. The plants are well taken care of and well organized. The prices are really reasonable. I came here first bought some plants went shopping at the other local stores and came back and bought more. One note: they seemed a little short staffed.

Good store, more products, friendly employee, organized, fast check out..

Looking for a decorative water hose stand. Only random stores have any in stock, this store had nothing.

Never again will I be a customer and this was my 1st time even being a customer because I always use Lowes. I ordered for my husbands fathers day gift on the 9th to have it delivered to the house before Fathers Day, still have not got the order I was supposed to have gotten it on 15th. So I tracked the order on the 17th to find out that they canceled my order and did not inform me anything about the cancellation. No email, no call, no text! So I call the store and the store tells me oh well they dont have any in the state of Arkansas theyre on back order at the manufacturer. I bought a Robi tablesaw for $190, they told me the only thing they had in stock was $750. So I went on Lowes ordered the same thing, better name brand for $20 more, did store pick up because I was afraid that shipping would not get it here by Sunday the 20th and guess what my order was ready for store pickup in less than 20 minutes.

This location is always well stocked with products and great staff!

Could find lots of hardware and parts I want. Wish there are more choices. Same goes to garden. Open up garden to individual sellers to expand variety.

The most wonderful helpful man ever works there. He helped me with everything I needed and wanted no matter if he wasnt working that department. Very kind man and knows about everything in that store. A really great person. ThanksJoe Smith

Their website said a product was in stock. I drove 32 miles and 45 minutes to get there. The product was not in stock. I wasted 2 hours and $25 in gas for nothing.

I shop frequently, but only because they are the only store in town if you need materials on the weekend. They are overpriced, rude, and lazy as the day is long. My wife and I loaded 36 bags of quikrete while 4 employees chatted and watched us do it. They never offered help. Use the local lumber yards if you have the choice.

Love the store and all the seasonal holiday decorations. Not great customer support...while getting a breaker, I had to flag down 3 people who then called over the loud speaker...and still waited another 17 minutes before I was assisted. Also, I was on the store site looking at the breaker I needed and it said 6 were in stock, but the dude who assisted me said they dont even carry them?

Loved it as usual 🤷‍♀️

Great people, good products, pleasant experience.

Always have what I need as far as electrical goes. And the prices are not too bad either.

Best home depot in the area. Well stocked and helpful employees.

Home Depot always has something for everyone,...Even if you were not looking for it!!!🤣🤣🤣

People there are so nice and helping ...

The store looks fantastic and all are willing to help.!!! Just ask, be kind and always show interest in what they want to acheive.❣✌

A friendly, helpful staff member assisted us in locating the items we were looking for.

Excellent customer service! Clean store.

Many of home improvement things to choose from.

I’ve been going to Home Depot since I was a kid when my dad would take me. Since then, as an adult, every time I’ve needed assistance at Home Depot, I’ve been assisted by a member of their staff who seems to genuinely care. I’m offered advice when I need it and they go out of their way to be helpful—with a great attitude, at that. Also, I love how involved in the local community they are. For example, I enjoy tanking my 7-year old son to their Saturday craft building sessions. This is where Home Depot hosts a craft project for kids. My son will proudly wear his apron provided by Home Depot while doing his project. Great products; but, hands down what makes Home Depot great is the people they employ and the standards to which they hold themselves as a company.

People were very helpful.

Never a shortage of employees on the floor ready & willing to help. Store is clean & tidy. The only negative thing I have to say is that they stock some merchandise too high. I got hit in the face with a pack of sandpaper today after nudging it down off of a very high peg. Other than that, this location is great!

Ive always had a great experience. And the employees have been very nice.

Great selection and clean store.

Mel, Terri, Michael, & Garrett were all very helpful in the garden center. Mel has helped us on 3 occasions in past several weeks...and all were hard workers on was interested in helping us with getting our supplies, loading them, and all with a smile!!!! Thanks to the Cabot Home Depot Garden Department 🎃

Dont go and try to checkout 5 minutes BEFORE closing. Had an employee (Diana) literally tell me she hated me for this because theyre closing in 5 minutes

After a terribly rude experience at another “local” lumber yard, Ian Sands, the manager of this store in Cabot went out of his way to assist me in making an extensive order for my home.I don’t usually review business’, but I had such a bad experience with the local folks, I feel that Home Depot’s team really earned this.Thanks a ton Ian!

The woman at the paint desk was very helpful. I was getting kitchen paint, and she assited in helping choose the finish after I explained what the situation was with our peeling cabinets and such.Got home, tripped over the dog and dropped an entire gallon of paint on the tile(thankfully) floor. Managed to salvage some of it, but ill have to go back and get some more soon. Im hoping they can match the color since the code on the lid was destroyed after it got soaked in paint.

Outstanding customer service !

Great customer service. Always nice people. I had an issue with a 3rd party delivery company contracted by Home Depot, but the management did everything they could making sure we were taken care of.

I liked it except for only you park next to entrybut have to check out at the other end of store. Then walk all the way back. Bad if you park close sure to copd.

Found everything I needed!

Great place for cameras and plants

I feel like if your gonna sell appliances you should keep at least 1 on stock... especially if the app says its in stock.

Enclosed my carport. Bought everything I needed in one spot...

In store was clean but outside garden was a wreck and dirty.

It was not crowded, and I was able to get everything I needed and be on my way.

Very friendly staff for the most part. I have a problem with the items that I select not having a price on them, and Im not willing to carry the items to the service desk for a price check. That is my concern with the store and I am sure that my husband would have more concerns about the same thing. He has problems with the items not being in their computer system and them wanting him to go get the prices. I cant even tell you how many sales they have lost due to that situation. We are there to shop, NOT to be their price checkers.

I didnt go in, I took my friend.But we are always doing To home depot. They always have what u need, the staff are quick 2 help u. U never here any worker say I dont know. We do have Ace hardware in Beebe, but never been inside there.

Found everything I went for. Service was good.

The materials are great. However, the customer service is questionable at best. The team was able to keep consistent information. They could not even agree on where duck tape was located in the store.

Great staff, very helpful!

Best selection of dirt! Lol

Its really convenient and the prices are good to get the stuff I need to fix up my house

They always have what we need! And the kids workshops are so much fun!

Great guy helped in the bolt department and very efficient refund. The rest of the employees seemed to be busy on their cell phones. They dont even come close to the customer service I get at Lowes.

Its Home Depot, they have their good days and their bad days. They are a good store with helpful people.

WHY is WOOD so dayum HIGH.

Really Helpful place to build!

Got expert help finding the right door that I need and tips on installing. Great service, just hope all the parts are in the box and all goes well installing it!

Store very well organized, and very helpful staff.

Not really busy the employees are super friendly and helpful

Found everything needed for wood working and painting jobs.

A guy named Joe great help.

Just love this store. Oh all the projects you can get into.

This is a nice HomeDepot. Friendly staff but I usually have to hunt for someone to assist me if I need help.

Prices are right have lots of help people to help you very satisfied with the store

There customer service was good so was the checker i was pleased with them both.

The staff here is always super friendly and helpful. If they dont have what youre looking for they will do their best to help you locate it or order it for you.

Absolutely NO customer service at all.

Always enjoy shopping at Home depot. Prices are fair and staff is always good.

You have a employee in your store that is a great asset to your business. Her name is Adrian an she went above an beyond helping us today. I’m 71 years old an have never in countered a finer employee!

Customer service at the order pick up is terrible. Went to Tractor Supply instead.

I was able to gather the required items for my project easily. My questions were answered quickly and were very helpful.

I recently relocated to Arkansas and came to Cabot with my husband to look for a patio table and grill! The young blonde guy was very helpful . We wanted to purchase it and come back with a truck the next day to pick it up . Once he took us over to Kylie O it was a terrible experience! She was rude rolled her eyes seemed bothered and couldn’t complete our will call because we were paying cash ?? We waited at least 35 minutes while her supervisor tried to help ! Meanwhile Kylie o rolled her eyes at us was rude and when u made mention of her being rude she rolled them again and told my husband have a nice day sir ! I said and ma’am and she screamed ma’am . I have never been treated so rudely somewhere I am paying my hard earned money My husband is a veteran and I am new to Jacksonville! I will be telling everyone I know a out the rude treatment we received at Cabot!

Better than lowes

Helpful staff and they had what I needed without long lines

Super helpful. Lady in paint definitely knew her stuff

Friendly, knowledgeable, and helpful service, with associates who arent afraid to think outside the box when your project isnt the normal plain jane do it yourselfer.

Always been able to find everything I need

Good customer service

Home Depot was great I have everything I need

Great store and good service

Home depot has got basically anything you need for building supplies etc. Someone is always around to help if you need.

Horrible customer service. Asked for wood cutting services 3 times. Waited 20 minutes. Several employees walked past and just looked in my direction, didnt ask if I needed help. When I asked a 3rd time, the lady continued about her business and said I heard ya. Extremely rude. This is exactly why I shop at Lowes.