We were disappointed with Butler Floor and Carpet. They told us they could get the carpet in quickly as we were wanting to sell our home.We decided to go with them and ordered carpet then we found out it would cost $1000 more than originally thought, unfortunately they had already ordered it.They got carpet into store quick but didnt have installers available for A MONTH. When they did show it took 2 days for 1 room which when weve had done prior took only 1 day. On day 2 they only worked 6 hours since they didnt bring materials to do more. Day 3 the salesman came to help the one installer. Day 4 only one installer so it took him 6 hours. I will say the installation looks good. We moved 90 percent of the furniture and although originally had told them we wanted basement stairs done we told them not to do steps. I was surprised that labor for moving furniture in 4 rooms and labor that would have been used on steps was only $250 difference. I will say Harry the installer did a great job. I will never use or recommend as I felt we were misquoted on time and price so they could get our business!
We love our new carpets! My wife and I visited the store and explained what we were looking for in a new carpet. They were very helpful to us in selecting a brand that would work for our needs. The installers were very professional. And, now we have a new carpet that we are really pleased with.
Great job ! Only one problem. Could not get gentlemens drill bit back to him yet ! Great workers.
Install was quick and done right ! I would highly recommend Butler Flooring to anyone!Thank you
If you are doing any project that requires an expert on flooring, you’re not doing it right if you haven’t talked to Jim Rogers at Butler Floor and Carpet. Jim is simply THE BEST!!! He has a keen eye for home décor and what works best in any room of your home; whether it be hardwood, tile, carpet or vinyl . His command and recall of the vast selection at Butler Floors is truly genius. He makes the selection process easy and the procurement seamless. He was not exaggerating when he said his installers are the crème de la crème!! Perfect job in every way . . .Seriously, if you’re doing a flooring project, you owe it to yourself to talk with Jim! Guaranteed you will not be disappointed!!!! Thank you Jim ❤️
From the home estimate to the installation, everything was perfect.
The best installers we ever had. The sales dept. was just as professional and helpful as one could expect. Butler Floor and Carpet had a great selection of carpeting to choose from. I was easy to find a carpet to fit our budget. They answered all our questions and concerns.We had shopped at other carpet stores including the big box stores. Not one of them matched up to Butler floor and carpet.While we where there we took notice of the hard floor coverings. We will be going here to do our next project. Kitchen and bathroom flooring. It makes no sense to us to shop anywhere else for new flooring.My wife and I were extreamly pleased with the Butler floor and carpet experience.
Prompt professional service. Installers were neat and cleaned up after the job was completed. Have used Butler Floor & Carpet in the past with the same results and would highly recommend them.
We have creaky expensive wood floors because the installer did not use enough nails. You can feel it move under your feet. Shoddy work. We used Chuck’s Flooring for another part of the house and it is perfect. No freaks and no movement. Weigh your decision carefully when dealing with this place.
We have lived in Butler for the last 14 years. The home we purchased was quite outdated. When we began to make the improvements, we went to Butler Floor. We wanted to keep the business in Butler, not the big box stores. Our first experience was so positive that through the last 14 years we have called on Butler Floor for each stage of improvement. Robin is so wonderful to work with and the installation was beautifully done. I recommendButler Floor to all of our friends.
We have used Butler Floor and Carpet since we moved to Butler 5 years ago. Their selection is great, the sales force is knowledgable and helpful, prices are very reasonable and the installation is top notch. Installations done on time, precisely and the installers clean up when they are done. Cant really say enough good things about the total experience! We will continue to use Butler Floor an Carpet for our flooring needs.
We have used Butler Floor and Carpet exclusively since moving to Butler 5 years ago. They have installed carpet, tile and engineered hard wood flooring for us and every installation was performed professionally, efficiently, and with great care. Their design and sales assistants were wonderful to work with.
Great experience working with this company. Their prices are really good! And the installer was fast and cleaned up really well. I would use them again for sure.
This is a great company to do business with. Our experience was all positive and the men who came to our home and did the work were so professional. Id definitely recommend Butler Floor and Carpet.
I have had only great experiences here! Robin is the best!
I have used Butler Floors a few times before because my brother had suggested them. He works in construction and had heard great things about their work. Everyone was polite and got the work done on time. They were definitely the right choice.
So helpful! Friendly. They provided carpeting exactly like we wanted.
The entire staff was knowledgeable and kind. Everybody was lovely, the lady who came to the house to get colors and measurements was really helpful, she helped me figure out what worked and what didnt work. Who knew there was so much stuff to choose from. But it was a big decision so I appreciated her input and expertise.
Im pretty excited about the work Im having done and Im thinking about doing more rooms now. The woman who came over to pick everything out brought a ton of samples and was very helpful with selecting things and coordinating all of the colors. My kitchen will be getting a much needed facelift!
We just redid our entire first floor of our home and we were lucky enough to find Butler. I was so impressed with the selection, the staff and the installation crew. Everyone was friendly and professional plus everything was installed in what seemed like record time. Our floors look great thanks to everyone here.
Very happy with the carpeting installation, I knew I could rest assured that the work would be done right and I was not disappointed.
We had an excellent experience with Butler Floor & Carpet. I would highly recommend them.
Robin was phenomenal to work with! The installation crew was great. My floors look better than I could have dreamed & the backsplash is the finishing touch on my kitchen! Thanks for an incredible overall experience!
The crew at Butler did a great job at moving my furniture and replacing the trim in my living room and dining room. Everything was kept clean and I didnt have to worry about my furniture being ruined or anything. Very impressive.
The work that Butler did for us was just spectacular. We had them do the hardwood floors in our dining room and our kitchen. Robin and Jim were beyond helpful, they did anything and everything to make us happy.
This was our first time using Butler and wow. The quality of their work and just overall presentation is surely worth it. Everyone we talked to was very helpful with suggestions and etc, so thank you!
We had Butler put in a stone floor for us last year and we were so impressed with the craftsmanship. We found them online because they were the only company that carried the type of stone we wanted. The staff was very knowledgeable, Ill definitely use them again.
What I like most about Butler is that when I walk through the door the owner knows my name. They have the best customer service around. They have a great reputation in the community because of this.
They installed my new flooring -which is the ceramic bathroom I had done. They did such a outstanding job for us. They know exactly what they are doing!
I just got my first home and Butler was great. They redid the floors in my home from carpet to tile and I was really happy with the entire process. They look great!
Very professional installation. I would use them again with no hesitation.
My carpet in my new house looks beautiful. Many people have commented asking who I worked with and Im happy to recommend Butler.
Very professional! They did a great job for me- twice!
Always helpful. Great selection.
Great service and kind, friendly people!
The people at Butler are great, everyone was courteous and and just nice people. I truly enjoyed working with them and the finished product is beautiful.
Everyone is really friendly and helpful. Their showroom has allot to choose from!
Butler Floor and Carpet has done several floors for me and I have never been disappointed.
Excellent company, This service is impeccable and the carpet and flooring are very high quality.
Awesome people. Great knowledge very professional, helpful in everyway.
Great service and professional team! Thank you!
Everyone at butler floor is great to work with!
There is no where else that will take care of their customers like Butler Floor & Carpet. They treated me well and did a great job on my carpet.
I am completely satisfied with the result of the work Butler Floors team did. I certainly believe that their staff is extremely knowledgeable and courteous.
We had some issues with the wrong carpet being ordered, but they made it right in the end.
Great installers, good pricing
Theres a reason Im a repeat customer! I like the way Butler does things and how well they treat you no matter if youve been there once of ten times.