I love harbor freight! The staff at the Burnsville location is super friendly, knowledgeable, and maybe most important, patient. Lord knows Ive run in there with literally one minute until they close and lick the doors only to be assisted in every way by the store associate.I never felt like they were rushing me out the door so they could go home. They were more than willing to answer any and all questions I had and even saved me a significant amount off the already low prices by offering a subscription to the inside track club. (Look into if you frequently shop here)Great tools at a great price! Awesome, well lit, clean stores are becoming even more numbered than ever before, and a staff that is second to none!Great job harbor freight, you set the gold standard for what a retailer in this day and age should be!
Called the store to see if they had a specific product in stock. Very nice lady went and found 1 and had it put it aside for me. Stopped later in the day to pay for a very heavy pnumetic cart (200+ pounds). 2 guys brought it to my car and carefully loaded it in the back seat. So great to be able to not have to drag another person with just for this. Great customer service 👍👍👍
Think I will order online from now on. Hard to find the items that I was shopping for. And between the masks and the music playing too loudly over the PA system its difficult to get information from the employees if you can find one.
Good cheap tools. Just do your research before buying things to make sure they will last and or have a lifetime warranty
Very friendly staff. When you walk in and the first (and last) thing you hear is Thanks for coming in, you know you might be in the right place. Good selection of very reasonably priced tools and hardware, often at half the price of big box stores.
Always a great experience at HF. I just purchased the A/C guage set and it works very well. Its a little intimidating to do this the first time by yourself, so watching videos and learn from the experts first. Know your numbers before starting. Write down everything. The guage set feel high quality. All connectors worked very well.
Helpful staff. Ive never lived near a Harbor Freight before. But they have a lot of good stuff. I bought an air compressor. Had to get out of there before impulse bought a bunch more stuff
Got a good deal on an engine, but the web told me the close location had one, and it didnt. Call ahead. I should have known better.
The staff was able to answer my questions on the products that they had available for sale. This location has always been helpful in the past.
People are really helpful. Helped me find what I wanted and I was out the door in a few minutes.
If you havent ever been in harbor freight you really should stop in and take a look at the tools. When harbor freight first opened in Minnesota some of the tools were questionable. But I have noticed that they are updating many of the tools that I use. When you buy a power tool make sure you put at least the one year extended service plan on it. If youre going to have problems its going to happen in the first year. That is why I was in harbor freight the other day I was having a problem with my orbital sander and was going to exchange it for the same model but, the manager showed me aThat harbor freight has brought in called Hercules.the orbital was a little bit more expensive but I did get 100% credit on my Bauer orbital and the service contract so that just rolled over into the Hercules. So far so good Hercules seems to make a nice orbital sander.
Super helpful people. They saved me a 20+ minute drive, and all in all, I really like this store. Its very dangerous for a crafter, though. You could very easily spend many hundreds of dollars.
Ok tools at a great price with fast friendly service, what more could one want?
You got to love this place if you love tools. Great prices and very helpful staff.
Always a great shopping day. Clean and organized.
Typical Harbor Freight. Under staffed as usual. A lot of cheap quality products.
Absolutely LOVE H.F. for its specials, discounts, quality of tools & selection of items. Once I started going to H.F. for buying a new tool, I have saved a TON of money & time!
Harbor is great. Maybe not the highest quality, but generally gets the job done. Always has a few things you need, some name brand.
Store was neat staff was polite and helpful. Oh, and I found what I needed at a good price (except for the fact it was made in china, ugh)
Just be absolutely sure they have the part there and set aside before going to pick it up.
My husband likes this store so we got not ideal of woman but good for men
Love the low price and good variety of tools. Ive been a harbor freight customer for several years and like the way the add new items periodically.
Good place to get freight and lumber
Great customer service and well priced, quality items. Ill definitely be back!
Busy place, they always seem to have what I need at a reasonable price. Victoria at the front desk has great customer service. Nice place!
Great prices on an abundance of guy toys. I love strolling the isles here.
Love this place. Good tools. Great prices.
Great place for tools at the right price with great service.
Great service and prices are super.
AWESOME CUSTOMER SERVICE I STRONGLY RECOMMEND SHOPPING HERE
Great store, with greater prices. Only gripe is this location has less selection of tools than other stores. Still a goto place to get tools and supplies.
Amazing staff. Great price for the stuff I was looking for.
Very helpful! Answered my questions, gave me a better understanding. Showed me different options. They knew their stuff. Tony was great!
Really like this place for the selection and prices. Most things are decent quality however, may be somewhat on the cheaply made side on some things. Employees are helpful and nice but they pressure sale especially at check out pretty hard and it is annoying once had 2 employees trying to get me to buy the extended protection I had to tell them 3 time no before they let me check out.
The store has some good options for tool buying.
Great line of tools. We are manufacturing and the tools work day after day. We have found a few tools that broke but on a whole they were good. Nice prices if you are a member. Members get even lower prices. The membership cost but I get it back in no time.
I always find what Im looking for at a good price. Better than other stores for descent tools.
The employees didnt know information on air compressor connectors. They were friendly. What I wanted they didnt have.
Great and friendly service as always. Best prices in town and online for most things.
I could get lost for hours looking at all the items.
Good enough for your average shade tree mechanic. Ive had awesome luck with everything Ive purchased.
They were helpful, just sold out of some really good deals.
The Sales associates, Manager and associate were extremely helpful and polite. An amazing team of professionals with the right attitude that make a you want to come back.
Love this place, every time I get in there cant get out, because I keep on finding more things that I could use.
Always a good value for the backyard mechanic...the extended warranty is a good idea for most items
Good place with nice staff, prices are good but you do get what you pay for so keep in mind some of the tools wont last forever.
Great place to buy tools
Nice store with great deals and helpful staff
Great service, best prices.
Great customer service. Didnt have the tool I was looking for but the staff was quick to help and very friendly.
Very clean well stocked store, great staff. There was 100% difference from my Bloomington visit. Thanks for all your hard dedicated work.
Love this place! Many options for all price ranges. Lots of great deals and items weather you are a beginner or a full on handyman/mechanic.
Prices are good, but you pay with your time answering 50 questions before they let you pay and leave with your purchase.
Love this place! Thank God I only have so much money. Could be in there for hours!
Shop here all the time. Store manager is really helpful guy, I go here over any of the other HFs now
Decent tools at a good price,
Clean, well stocked considering the sales. Staff was very helpful, even loaded the large compressor for us.
I always find what I need and then some!
You can find just what you want and there prices are very good.
Good selection of tools, shelving, vehicle supplies. Great prices!
Needed a wall mount for small TV. They had a great option at half the price of big Box stores. Good quality and plenty in stock.
Kevin at the burnsville store was great he made sure our order was held for 1hr. Half drive away .
This store is not well stocked and had very uncourteous employees. So not what I am used to. The Mankato store is 110 % better
THE SERVICE WORKERS THEREARE HELPFULL NICE TOOLS FOR THEPRICE,,,,NICE PLACE,,,
Conveniently located (right off highway 13). Plenty of parking. The store was very clean and organized. Whatever you need, they got it. If you dont receive their flyer in the mail, go online and theres typically some type of coupon or discount. Their associates were very friendly and accommodating. I really liked going here. Highly recommended. Cheers.
Helpful staff and they had exactly what I was looking for
They offer low price hand tools to get the job done .
Liked the place first time here
Huge selection of tools at rock-bottom prices. Too bad it doesnt pay to buy certain tools here. Low Quality Steel and shoddy Chinese Construction makes a poor tool. There are some real Bargains to be found here but I wouldnt bother buying anything with a cutting-edge. If youre buying a single use tool for one job and plan on throwing it away when youre done. This is the place to find those tools but if youre a professional looking for long tool life and dependable performance youre going to have to go somewhere else
Great prices and good selection of tools! Got a great large mechanics tool box from here on sale. Very well built toolbox, nice color, very sturdy. Great tools for the prices, watch for the sales!
These guys were so helpful
They basically have everything here! You will definitely find what you need in the home repair/improvement/auto repair line. They are always friendly too. Good prices and tons of stuff to look at.
Always love going there
HF is the best place to be for specific workshop and garage tooling needs.
Customer service was amazing. Store was clean and well stocked.
Very clean, well stocked and FANTASTIC customer service
They need a better wifi connection in the Burnsville Mn. Store.
Great prices, staff is very polite. Ill be back!
Clean. Decent prices. Well stocked items. Easy in and out and they had what we needed.
I recently made a substantial purchase at the Burnsville Harbor Freight and I left a bag of merchandise behind. I had no idea that I left the merchandise behind nor would I have caught the mistake for several days because I was not the person that unloaded me vehicle. I was pleasantly surprised to get a call from Justice at Harbor Freight letting me know about my mistake. Justice actually took the time to track me down!! - I appreciate the stellar customer service.
Always good or great deals on tools & things like that.
I had an excellent experience with Sam, the store manager. He was knowledgable and patient. Great prices. Theyve won my business.
They always have what Im looking for at a reasonable price.
A great place with a variety of tools, etc. Helpful staff
Had the tool I needed
Great place to get engines and also tools for good prices
I want to buy there Cobra security system I have one now there systems are very incomeplete limited monitors no extension cords no intercom cameras want a hard wired system . Wireless wont work like a local place I can physically see what Im buying
I was in need of a new floor jack & got a nice one too.Lots of discounts if you use the website. Picked up a few other items as well.
Here you can find almost everything! Really nice inventory. I love tools thats way I love this place. Good prices too. I recommend it.
Harbor Freight as a company is a great place to go for tools. Prices are much better than Lowes/Home Depot. Some of the items arent the best quality but they are also dirt cheap. Other items are a steal. This particular location has always been clean with a good staff that often times will ask me if I need help finding something. The shelves are normally well stocked and organized.
Lots of stuff! Check it out!
Just get rid of the coupons and show the sale price it would make shopping much easier
Im in here almost once a week. Although I dont buy all my tools from here, its a great discount tool store with a wide selection, great prices, and a super friendly staff. Any handyman or do it your-selfer will love this place!
Always good deals on tools i need
Excellent service. Tony the Store Manager amazing customer service. Helped guide us to getting a great deal on an air compressor. Very impressive service. Definitely will shop Harbor Freight again. Thank you!!!!