Bought a vehicle the other day from Alexandra! Amazing sales specialist. The buying process went very smooth and she was able to explain everything I need and answer every question I asked in detail. Phenomenal place, I recommend buying a car from there and making an appointment with Alexandra when purchasing a new vehicle!🙏🏽

Megan was an absolute delight to with with. Great personality and so patient! She explained everything in great detail and promised to show me how all the bells and whistles work on my new vehicle. Pretty sure she plans on naming her baby after me. I look forward to working with her for any future purchases. Thanks again, Megan, for your diligence and patience.

I recently bought a Honda CRV from Walser Honda in October 2021. Mr. Andrew Dosse made my transaction a very pleasant one. I flew in from Nebraska to buy my Honda and Andrew was super nice offering to pick me up from the airport. The whole experience is one that will bring me back when I am ready for another Honda! Thank you Andrew!

Great experience with Walser Honda in Burnsville relative to that at other dealerships. I would recommend them, though I do feel that they can do better with regard to pre-sale reconditioning. The car I purchased had some light scratches that I did not see prior to purchasing that would be pretty easy to remove for any experienced detailer. The interior also needed a good once over once I got the vehicle home. My car also came with no floor mats, which I found a bit odd.

My experience at Walser was terrific! Everyone was super friendly and super helpful! Leena has only been there not even a month and was super perfesional! The whole team that helped her was amazing! They truly help each other out! The Manger was also super great! Would 100% recommend! As someone who has never bought from a dealership before the experience was 10/10!

Gil Vargas- thank you so much for going above and beyond for us! We are so happy with the purchase of our 2014 Honda Accord. I was able to communicate with Gil via text message both before and after the purchase which felt like a nice personal touch. Why after you ask? Well Gil was nice enough to go the extra mile and grab my sunglasses and CD that I had left in the car I traded in and set them aside for us to pick up. Thanks again, Gil!

LOVED my experience with Hannah at Walser Honda. Hannah went above and beyond for me in getting me into a lease that met my financial needs. Hannah was very patient and kind, didnt make me feel ANY sort of pressure. She answered all my questions and helped me through the leasing process seamlessly. I will recommend Hannah to anyone needing a car. I LOVE my Honda Passport, its the perfect car for my needs. Thank you Hannah and Walser!!

I had an excellent experience working with Megan, Customer Specialist. She is very relational in her leadership style and she is motivated to serve her customers. Her expertise is refreshing!

I just purchased a 2021 Honda CR-V with the help of a salesman Roy. He is fantastic and very prompt at phone calls/messaging back right away! If you’re looking for a new ride, I would suggest you give Roy a call- he will go the extra mile for you making you feel at ease making a huge purchase. I’m happy with everything. 10 out of 10 for Roy! Thanks Roy!

After going to two non-Honda dealerships to try to test a Honda that was within our price range…we were met with just such rude sales people. I had called Walser Honda earlier that day and was put into touch with Bryan Santos Maya. He kept in touch with us via text message throughout the morning as we visited these other dealerships. I sent him the details of the car we wanted to buy and he immediately sent over a link to all the available cars on the lot. When we arrived at Walser, he had the cars we wanted to test drive all ready for us. We were able to snatch up one of the last newer CRV’s on the lot. My daughter was overjoyed…as was I! It was smooth sailing after we chose the right car for us. Next time, we won’t waste any time at non-Honda dealerships. Thanks Bryan for the great customer service! We will definitely be back.

We had a great experience . Roy is awesome and very helpful. He made the buying process very easy and quick. We really like our 2021 Honda CR-V and will definitely recommend Burnsville Walter Honda. Thanks Roy!

It was an absolute pleasure working with Tony Luong at Walser Honda. He is easy going, well informed, upbeat and extremely articulate throughout the purchasing process. I explained my less than concise requirements and my budget and he located several used vehicles to test drive, one of which I purchased and drove off the lot that day. It was a great experience!

Working with Megan Cooley at Walser Honda was wonderful! All across the metro I was struggling to find a dealership that could give me an upfront price and guarantee it while the car was still in transit (most wanted a deposit, and then to negotiate price when the car arrived). I already knew exactly what I wanted, so in one afternoon we quickly identified the exact car and laid out all the paperwork and ground work for me to swiftly buy the car once it arrived. I’d definitely recommend them to a friend!

I was amazed at how quick and easy Brandon Smisek made buying my new HRV. I was also impressed when Brandon got in the car with me and explained all the new bells and whistles on my new car. I had figured I would have to read the owner’s manual.THANKS Brandon for saving me a lot of time. I’ll recommend Brandon and Walser Honda to my friends who are looking for a new car.THANKS AGAIN for making my new car purchase a pleasurable experience!

Ive always loved Walser Honda so when I knew it was time to get a new vehicle, thats exactly where I went. I was matched with my fabulous dealer, Megan Cooley, and I knew right then and there that everything was going to go exactly how it should, and it did! She not only helped me find the exact car that I was looking for, but she spent time with me and my family. She made us feel like WE were part of the family and I love that! I feel confident that evertime I go to Walser Honda, I will always be treated as such. ❤Thank you to you ALL for this wonderful experience!🥰🙏

Dan was great. Not pushy, responded quickly, and very helpful. Joe was also great. They explained everything they were doing.

Ask for Gil if you visit Walser Honda! I had been stalking a vehicle that was in reconditioning... and he made sure that I was the first person to see it once it was on the lot! Super responsive via text message and phone. He was also was incredibly reasonable and helpful as we worked through the details of the vehicle sale. Highly recommend!

Working with Gill was a fun time! We had an excellent experience and would recommend Gill and Walzer Honda to our friends and family. Ive had the purchase of another vehicle for my son on my plate for quite some time now, and Im glad Gill was able to help us get it done. Gill, you were a pleasure to work with sir and my ab muscles hurt today from all the laughing we did.

I met Gil today to test drive a couple Honda Pilots. Gil was very knowledgeable about the vehicles and went over many of the features. Gil is very professional yet personable and I enjoyed the time with him. I will be back to purchase a vehicle this weekend. It was so nice to deal with someone who didnt pressure me to buy right away!

My husband and I highly recommend the Walser car buying experience. We had the pleasure of working with Neng and Brandon F. at Walser Burnsville. It was a positive and entertaining experience from start to finish. Love our vehicle, competitive prices and great interest rates financing through Honda.

I had a great experience trading in leases! Very friendly and helpful staff. The process was so smooth. Went very well for being a walk-in on a busy Saturday! I highly recommend working with Alex Solmanson! She was fantastic and made everything a breeze.

Gill was very nice. He worked well with my husband and I. I will definitely tell other people about him and the courtesy of the dealershipThank you

Needed a new car and had a trade in. Megan and Sarah were both extremely helpful through the whole process. They let us test multiple vehicles with no pressure to hurry and buy and they helped get us a more than fair price for our trade-in. Next vehicle I need, Im going back. This team really is the best.

We worked with Cole. Our experience: A warm welcome, Cole answered every question we had and then some. He stayed on track, was upfront with every charge we would incur leasing our beautiful new 2022 Honda Pilot. Would definitely work with him again and will recommend him to everyone that I hear is looking for a vehicle. Good job Cole!

Cole O’Brien is the man! He was very professional, honest, and a lot of fun to work with. He made our vehicle purchase a breeze and got it done as quickly as we wanted. I’d be happy to send friends his way for their next vehicle purchase. Thanks Cole!

Looking at higher mileage vehicles as we were, Walser had some of the best out there. Tony was very accommodating, answering questions quickly and even delivering the vehicle saving us the drive from White Bear Lake to Burnsville in order to collect. There was never a feeling of pushy sales tactics just letting the car sell itself. They made the process very comfortable and straight-forward.

I came in carless looking for a Honda Civic Hatchback and by the end of the day I left with a brand new Honda Civic Hatchback! Thanks to Megan Cooley for the awesome service, shes great to work with. Megan took the time to explain literally everything to me from the cool new features on the 2021 Civic to all the coverage protections/programs they offer. By the end of the day my boyfriend and I felt like we made a new friend! Everyone else at Honda that we chatted with today was super cool!

Honestly, I dont want to give any star for my experience.It was my first experience to buy a car in the US.I shared my information(International student, didnt have US driving license yet) with Megan Cooley but she suggested me to visit the dealer and see the car. So I went there by bicycle from Wisconsin. But after one and half hour waiting, the other staff told me there were nothing that I could do at that time because I didnt have a license. And at the same day, the car that I wanted was sold.So I got an US driving license about a week later and contacted with her to check available inventories. I found the same model car that I wanted on their website, but she kept saying that the car was sold and it takes some time to update their website. I asked 3 times in total in 6 days, but she kept saying its unavailable. I also submitted the online availability checking, but I didnt get any reaction.And finally I got an opportunity to talk with another staff, and he told me the same car was available. I got an appointment for test drive ASAP.But I couldnt visit the dealer due to heavy rain. And at the same day, the car was sold.I dont understand why official dealer staff cannot understand their stock correctly. If she told me the correct information, I could have bought the car earlier, at least I had chance to buy.I talked about this with their sales manager, but he told me that Megan was not his team and she was not under his responsibility.This dealer might be a great place for almost all people to buy a car, but not for an international student who has a lower budget.

Kyle needs five stars for getting everything organized for our exchange of our lease car. Mike needs five stars or more for getting all the paperwork done for our deal. Mike also showed us all the ropes involed in getting acquainted with our new lease car. That takes much time & patience, which he was terrific at. Thanks guys.

Was helped by Roy Dai recently and he was so helpful, and kind. Highly recommend coming here, I had a wonderful experience! Thank you!!

I bought a high performance used car from them that I had been looking for 12 months. I finally found my dream car. I traveled from 3 states away to buy it. I’ll give it to them, their prices were really good. However my sales agent was not good and the process took forever. Long story short I drove the car home and found out the engine was blown and needed to be replaced. I called the Vice President Greg Davis and he told me tough luck and that it was my fault for not finding that out prior to buying. They couldn’t admit that they sold me a defective car. Really really bad morals and values, I can’t believe they can sleep at night knowing they screwed me over. It’s a real shame they couldn’t make it right. They must have had bad parents that didn’t teach them good character or values.

I bought a car today at Walser Honda and had the best experience. Andrew Dosse worked with me to find the perfect car for my lifestyle and budget. He showed me pros/cons for several cars before landing on the best option. I am very excited about my “new to me” car. My family is excited to purchase our next car from Walser Honda too. Highly recommend Walser Honda & working with Andrew!

I went in for a service and while waiting there decided to visit the sales department. Brandon Smisek approached us and my experience there was great. He answered questions we had on purchasing a new car with great knowledge about the process. He had a lot of patience and was very respectful to us. I look forward to coming back in to make my purchase soon. 😊

Tony was great! He was very knowledgeable about the truck, was upfront about the whole process when it came to trade in value of my Jeep. The dealership was extremely busy that day but Tony made us very as if we were the only ones there! Highly recommend the dealership as well as Tony!Thanks again for your help n professionalism Tony!

It was the best service I ever received Megan was wonderful. She made sure I knew all the details of my new vehicle and helped me navigate through each step. It was so helpful and I recommend her 100%.Thanks for all your help it was so helpful.

I’ve been bringing my car here since day 1! The sales staff/service staff always treat me right. Great atmosphere, positive energy, and also… amazing popcorn. I can easily work remotely using their WiFi which is also a huge bonus. Thanks Walser Honda for being the best Honda dealership in the metro! ❣️

This dealership, specifically Pat and Bill, were extremely professional and helpful. They had flexible scheduling and were able to get me in on the first available business day. Pat showed me all the cars I wanted to see, and I found an awesome used car with low mileage at a great price. Their payment and financing options were flexible, and he gave me advice on how to get the most out of my payment plan. Overall, the staff were knowledgeable, professional, friendly, and helpful. Great experience buying my first car and I couldnt be happier (:

October 2021-I found myself in the unfortunate situation of having to replace the 2021 Honda Passport I had for only two months after a storm went through our area and a tree landed on it (insurance totalled the car). I wasnt sure what I was going to do. I decided to go back to Walser Honda and ask to speak with Megan Cooley. I had a great experience a few months earlier and hoped she would be able to help me out again. Megan assured me that she would help me find the right car for me. I walked in with a list of 6 SUVs I was interested in and she helped me narrow down the list by pointing out features she knew I liked because she took the time to listen and ask questions. I found the SUV that was perfect for me. She made sure that the whole experience was as painless as possible and even checked on the car when it was in detailing a couple of times to make sure it was perfect for me when I left. If you are in the market for a new or used vehicle, ask for Megan Cooley she makes customer satisfaction a high priority and it shows. Once again, I highly recommend Megan!July 2021-Megan Cooley made the experience of car shopping extremely enjoyable! She is knowledgeable, friendly and makes customer satisfaction her top priority. If you are looking for a new vehicle, I highly recommend Megan at Walser Honda.

Megan Cooley did such a great job. Ive had many experiences at the Burnsville Honda and shes definitely the best. Thanks so much for a great experience. You were very knowledgeable and helpful to me in getting a new vehicle. I didnt know which one I wanted and you made it easy from start to finish. Thanks again.

I’ve been going to this dealership for almost five years now, solely for the reason of having purchased my car here. Today I worked with Ben Blohm who was absolutely phenomenal. I truly wish I could work with him every time I come in. He went above and beyond to inform me of the work I was getting done, duration, and even gave me a heads up as to what work may need to be done in the future. He answered all my questions with kindness and even helped to schedule a shuttle for me while I waited. Grateful for such a wonderful, renewing experience.

Nice place decent cars kind of high but staff was friendly.

Came here after totalling my Honda Civic for an upgrade and went with a CR-V. Megan Cooley was AMAZING to work with! She spent the time me and my husband to find the exact specs and price I had in mind and was able to find me exactly what I wanted. She even took the extra time after signing all the papers to show me all the bells and whistles on the car to know how to operate it! Feel like I left with a new friend too since she was friendly and easy to talk to!

We had a great buying experience at Walser Honda thanks to Manager John Peterson and Salesperson Hannah Krutsch. The transaction was easy and without any surprises. Hannah helped us from start to finish and did a great job. Thanks so much! Kevin

Worked with Megan Cooley on my new lease. She was wonderful to work with. In 10-15 years of leasing Hondas, I received more instruction on the added features of my new car than anyone has ever given me before. It was a pleasure working with Megan and would definitely work with her again and would recommend her to anyone looking for a new car.

It was wonderful dealing with your salesperson, Gloria Glaenzel, this past weekend. She helped a friend of mine purchase a car while working through a complex set of special circumstances due to his having just moved back from another state. She went above and beyond to turn a very difficult situation into a success. And she did it with humor and grace. We were very impressed and appreciative.

We worked with Tony and he was absolutely great! We went in to look at a vehicle and drove it off the lot the same day. I would highly recommend Tony to anyone looking for a Honda.

I worked with Tony during my purchase. I originally came in there with my mind set on a specific vehicle I found online. I called ahead and spoke with Tony, telling him I would be in shortly to take a look and purchase it. He he sent me a link for financing and got me started on the process to save time. When I got there the inside was not what I was expecting. So instead I started shopping for another vehicle. Without missing a beat Tony got into his computer and pulled up the inventory of everything similar to what I chose. I went through several test drives and he was patient through all of them. He was professional and curtious every time I said I wanted to check another vehicle. Highly recommend Tony and Walser Honda!

Alexandria helped me tremendously with finding my new car. Very diligent, great service all around at Walser Honda

I went here today to test drive a couple of Honda Fits and it was one of the most miserable and stressful experiences. We went to four other dealerships over the past week and Walser Honda in Burnsville/Lakeville was by far the worst. We test drove two cars and we really liked one of them (it was one of the best cars we had seen yet) and almost purchased it but the salesperson, Andrew, was so pushy, close minded, and hard to work with that we decided to back out and leave.Everything was going great until we made two simple requests: 1. We wanted to take the car for 24 hours and have our mechanic inspect it. 2. We didn’t want to finance the car through the dealership.All of a sudden the salesperson became super pushy and told us that they couldn’t hold the car for us or allow an inspection period of more than 12 hours. He basically told us that the only way we could do things “our way” was to buy the car right then and there and then return it if we found something was wrong. I told him that we didn’t want to buy a car unless we went through our process and he said we were “making things too complicated”.We left the dealership and went straight to Luther Honda and had the exact opposite experience. They were super nice throughout the whole process, gave us the option to borrow and inspect the car for more than 24 hours, and not jerks when we brought up financing the car our own way. Please do yourself a favor and go anywhere else but Walser Honda.

Cole O’Brien went above and beyond for my first dealership purchase. He listened to what I wanted and didn’t push back when I said no thanks to an option. He was upfront and kind, I appreciated all of that being a less knowledgeable car buyer. Thanks, Cole!

I worked with customer specialist Megan Cooley and sales manager Jeffrey Overbo. Would definitely recommend working with this dynamic duo if youre considering a new car from Walser automotive group. Both very professional, welcoming, and straight forward. Ask for them by name, theyll treat you right.

I went with a friend to help him buy a car. And let me tell you… Chad Ellis is a pretty solid fella. He was veryinformative and transparent about every detail of the sale. I wasn’t even buying a car, but now I want to just so I can talk with Chad even more. Great experience!

Purchased yet another car at Walser Honda. There is a reason I keep going back year after year. Professional, personalized, non-pressure service. Megan was awesome! Highly recommended!

Kendra helped me when I came in wanting to trade in my old car and get something better. She was upfront, honest, and very thorough in answering any and all questions I had. The staff was very knowledgeable and patient throughout the whole process, even when I had to come back a few different times. I have nothing but great things to say about my experience at Walser, especially with Kendra, and would recommend this business to anyone looking for a good, reliable vehicle. I love my [new to me] Honda Civic!

Ive always enjoyed having my car serviced here, but when it came to the new car buying process, this place was a bust. The salesmen were not knowledgeable about the vehicles on the lot, and they did not make a very competitive offer for my trade-in car, in fact it was insulting. Luther down the road gave me a newer model of the same car I was looking at at Walser, with lower miles and better features, for less money. And Luther offered over double what Walser would give me for my trade-in, and the salesmen were very knowledgeable. The experiences were like night and day differences.

Your sales team made it so easy! We stopped in regarding a trade-in offer, we were immediately greeted and assigned a sales associate. Time was of essence for us and we were offered the ability to complete a tentative purchase agreement, define what we were looking for and we’re out the door in less than an hour! The next day, he sales associate kept us updated on financing options. That evening, the sales associate brought the vehicle of choice to our home, we went for a test drive, signed papers, and the deal was sealed. Outstanding experience and customer service!!

This is our third new Honda and second from Walser. Excellent cars and weve been satisfied with Walsers servicing of all three of them. I really like the enhanced safety features that are standard in all the newer Hondas, which is why I decided to upgrade our 2016 to a 2021. I usually keep cars for a much longer period of time, but after buying a 2019 those safety features became a compelling reason to upgrade.

Prior to coming to this dealership I had gone to 3 other dealerships and had a really bad experience. Thankfully as soon as we arrived to this dealership we were automatically greeted and helped by Brandon. He made my first car buying experience an excellent one as he was extremely kind and was extremely knowledgeable, answering every one of our questions thoroughly and quickly! In the end I went home with the car I dreamed of and left highly satisfied with my experience! Thank you Brandon and Walser Honda! Highly recommended place!

We had the greatest experience purchasing our first Honda. Dan Flormoen was so nice to us. He made us feel like people and not a commission. Thank you. I highly recommend this place.

The folks here are very professional and care about customer service and satisfaction. I have been a loyal Walser customer because of this. The last time we worked with Cole OBrien and he was great. We had some issues with a car we recently purchased and we couldnt drive off with it after we bought it. They had the car promptly repaired the next day and they dropped it off to our home! The only thing is that the location seemed very busy and apparently car inventory moved so quick that it didnt seem easy for the staff to tell whether a particular car listed on their website was available or not.

We had a great experience working with Megan Cooley. She was helpful, knowledgeable, friendly. We would work with her again and recommend her to our friends and family.

Thank you Megan Cooley at Burnsville Walser Honda dealership for a wonderful experience purchasing 2015 Honda CR-V for my parents. You were honest, transparent, friendly and super easy to work with !!

I really didnt have a good experience buying a car here. Im sure I just got a bad sales rep and theres probably better ones that work here, but the one I ended up with was unprofessional, short with me, split his time with too many other customers, and way too pushy and deceptive about selling additional coverage for the car after the sale. It ended up taking 5+ hours to buy a car, mostly of just waiting around as my salesman was busy selling to other customers. He also wasnt very knowledgeable, swore a lot, and kept talking about how he had a long night last night playing poker. He didnt spend any time showing me anything about the car I just bought and tried to sell me coverage he and I both knew I didnt need. Whats crazy to me is that guy was put in charge of training a new hire. At least they offer free water and coffee here (but note that Apple Valley Ford offers the same plus free soda and popcorn--you have to pay for soda and snacks here). The main positive is that they didnt finagle on the sale price of the car.Edit: spoke to the manager about this review and he was very kind and apologetic. I really appreciated his response to the matter. Bumping it up to 3 stars.

We had a great experience at Walser Honda. Roy Dai was awesome and very welcoming. He listens to what we want and answers all the questions we have. We are very happy to have Roy Dai help us find our new car. Hes the go to guy!. Thank you Roy!

Just had my 4 year old Honda in for service. At first i was really happy with how things went. Then while trying to leave for the airport my car is dead! Luckily I have a jump pack, no big deal. I pop the hood and go to remove the protective cover on the positive terminal on the battery. #1 the connection is corroded and #2 the entire terminal came off the battery in my hand! I just had this into Walser Honda for an oil change and comprehensive inspection. Needless to say they missed inspecting a key component on every car made. Not pleased.

My family leased for the first time three years ago with Chevy and had a terrible experience. When that lease was up we wanted to try leasing a hybrid with a different company. We had a fantastic experience with Dan Flermoen at Walser Honda. He was knowledgable, friendly, and made the process so easy and straight forward. Loving the first weeks with our hybrid and would do business with Dan and Honda again!

Let’s call it as it is, we all have hesitation about going to a car dealer. We feel a level of distrust, are we going to get a good deal, is there something shady about the deal? The actual employees of Walser Honda are good, but their marketing team set up customers to distrust them even more. If you try to set up an appointment online…inquire for more info…or use Costco Auto for referral, you are going to be contacted by an Addison Parker via text message. Seems like a trustworthy person….you can ask questions about a car. Get a price. It seems like an organic conversation. Addison invites you take a test drive with them. I even followed up that day and Addison said “come on in, and ask for me!!” Walk into the dealership and the front desk says “Addison is actually our AI bot/rep. They don’t exist.”…then you get passed off to a salesperson who did nothing wrong, but now who you have been catfished with. Could the bot have just said, I’ll set you up with one of peers? Either way its a huge step backwards with distrust. Out of principle I did not buy my car from Walser…and yes I bought a Honda.

Megan is so helpful! She was fantastic to work with and helped me get an amazing car. Cant thank you enough for all the time you put in. Megan youre a Rockstar!

I have purchased my new Honda Accord with Chad Ellis. He was so helpful throughout the process. I did test drive at HOME and got delivered car at HOME at planned date and time. Chad is so honest and helpful person. I really recommend his professional skills and definitely feeling happy that I got chance to get worked with chad.Great thanks to Chad.. Thank you ... chad and Walser Honda..!!!

After going three different dealers. I was very pleased to purchase my used car from Walser Honda. Tony Luong provides a wonderful customer service. Helps to find what are you looking for.

I bought two cars from Walser over the weekend and worked with Chad Ellis. He made our experience both smooth and enjoyable. He even went the extra mile and stayed after close to ensure the car met our expectations in every way. I hope the Walser leadership shows Chad the appreciation he deserves. Thank you Chad!

Megan Cooley was the sales rep that help us up so awesome experience she was by far one of the best people I have the pleasure of working with In the purchase of our new van and I done a lot of purchases recently at other places for myself, parents and kids but by far the most friendly well knowledgeable of the vehicles going the extra mile on making sure we got what we wanted and needed even my 6yrs old like her so much normally don’t like to go car shopping with us but she loved it 🥰 I am highly recommend buying not just the great product that Honda is but from this great and awesome 😎 person!! Definitely makes a difference in the shopping experience thank you so Much Megan we love ❤️ our new Van 🥰🥰🥰

I bought a new car last month and was originally very happy. However my first payment on paperwork shows due today but Ive got no information, nor do I have any final fiance information to allow me to pay. I also have temp plates that expire tomorrow and the DMV has not received the application for this VIN a month later. The dealership did reach out and got me another temp plate and is paying my first payment. So overall happy but wont be fully satisfied until its resolved.

Megan found the perfect vehicle for my family. The process was very smooth. She explained everything very well . Megan was very personable. When the time comes for my next vehicle I will definitely use her again. Thank you Megan for a great buying experience!

It was amazing!! I was well treated and I hope that car I bought serve me well!Good luck Megan

Kendra Drew was a pleasure to work with and made the process of purchasing two used vehicles as painless as possible. Kendra was able to steer us in the right direction after vehicles we picked out online to test drive didnt quite meet our needs (she somehow knew which vehicles would be a great fit for our family!). Kendra was upfront, attentive, and friendly throughout the entire process.

Could not recommend a better dealer to go to! Whole process is very simple and straight forward. Having the employees non commissioned makes the process less stressful because they don’t try and haggle you Into spending more money! Joshua England was great from start to finish.

Wow! How the car buying experience has changed... Bought a new Honda right off the show floor from Andrew Quinn and the Walser Team yesterday. Stopped in Sat; drove home my new Ridgeline Midnight Edition Mon night. The customer experience was fantabulous! From the initial receptionist intro on Sat, to Sales Mgr Bryson, to AQ, to Neng Lee (who valued my 2014 MDX trade-in), and to all the folks behind the scenes (finance, service, etc.), you all did a great job! Only one mishap... couldnt read where 5% of the pre-tax earnings went; too many hard working associates jackets in the way... Keep up the great mission, work, and philanthropy Andrew & Paul Walser and all the folks delivering on The Walser Way promise.

Andrew D was amazing! I called for the Costco Discount and Walser offered even a better price along with incredible customer service. The buying process was transparent and fast. No back and forth - no lying! I was very impressed.

I worked with Travis Strand who assisted me with the purchase of my Moms next vehicle. He was wonderful to work with. He stayed in communication with me throughout the couple of days it took to finalize the sale. Travis took the extra time to provide my Mom with a tutorial of the vehicle, in addition supported her as needed to set the CR-V to her comfort before leaving the dealership. We both enjoyed our experience in working the Walser Honda team!

The staff was so kind and helpful! We worked with Megan Cooley and she went above and way beyond our expectations of finding the right car for us. We have visited multiple Honda dealerships in the twin cities and this dealership was the best by far. They had more than enough patience and humor to get us through the process and send us home with the perfect car for our growing family. Thank y’all so much!!

This is to give Gil a 5-star review. We enjoyed the experience.

Tony Luong is very helpful and reliable. This is our first time buying a car online and he has helped us with the whole process from the beginning to the end. He also travel to a different location to retrieve our vehicle. Highly recommended 👌 👍 👏 💯.

Overall the experience was good, however, I feel like we were misled with the trade-in value. We were told that the range for the vehicle trade-in was capped around $3500. Once I looked up the package, the AVERAGE trade-in for the trim package was actually ~$4500. That being said the car was not starting at the time, which factored in, but know that the cap offered differs so much from the average makes it feel as though we were taken advantage of.

Buying my first car was a great & easy experience thanks to Bryan Santos! He was helpful & efficient throughout the entire process. Very considerate & knowledgeable.

Great Experience! Alex knowledgeable and extremely helpful through whole process.

I never felt rushed or pushed into anything. Walser was super organized and I really appreciated the follow up during the time spent between when I test drove my car, to when I purchased it. I initially went online through Costcos Auto Program, and I will say that Walser Honda in Burnsville knocked it out of the park compared to a competitor in the area. The two associates who helped me through this process were Cole OBrien and Zach. Really great communication between the two of them. Cole helped me set up my phone and Apple CarPlay before I left, which with all the new features, I really appreciated the extra mile he went in showing me that. I felt very confident in the whole process thanks to Cole, Zach, and Burnsville Walser Honda.

I went in to see some options on possibly trading in my vehicle and I left with a car that I absolutely love. Megan made everything super easy and it was a pleasure to work with her!

I recently bought a vehicle at Walser Honda Burnsville with Megan Cooley, and my experience was top notch! She did everything she could to make the process and quick and painless as possible! I would absolutely go back.

They have excellent customer service and support. Justin was so friendly and really listened to what I was trying to explain. He took my concerns seriously, gave me feedback and kept me updated throughout the day. I wish all customer service was like this!

Megan Cooley was wonderful start to finish. We came in with a very narrow search to start and as the weekend went on it grew to more vehicles. She was very helpful every step of the way. When we told her that we were on our way to look at a couple cars she had them pulled up and ready to go once we got there. When I’m ready to trade up I will be contacting her for sure.

Had a great first time experience at Walser Honda working with Josh England. No pressure, very relaxing, informative salesperson. Josh went out of his way to deliver CRV to my son at our home with Walser Honda’s free home delivery feature that involved over 100 mile drive one way to our home. Loved the smooth experience and will definitely buy from Josh at Walser Honda again!!

Megan was very nice! Great customer service.keep up the great work.Litaize.

This is the second car we have bought from Walser Honda and our experiences both times have been GREAT! To the point that we will be checking with them first before we go anyplace else for our next vehicle. We had a little hiccup with the second vehicle and Megan Cooley and Jeff the sales manager went OVER THE TOP to make sure that we were completely satisfied. We’ve never been car dealership people but this place has changed our minds. 100% recommend!

Mitch was absolutely fantastic in helping me with my new used car. He was fast, efficient and pleasant. Im not a fan of taking forever at the dealership and this was the best car buying experience Ive had.

Update from my first review:Day after: After taking the vehicle home I was able to do a more thorough inspection, the coolant level was below LOW and the air intake was not attached to the vehicle, bolts were missing. The said that the vehicle was inspected before I bought it. I did go to them about this and they did fix the air intake and inspected the coolant system at no charge.Three months after: I got the title in the mail, it shows a lien holder, I paid for the car in cash. I looked over the paperwork, somehow everyone who reviewed the paperwork missed the face that my bank who issued the cashiers check was listed as a lien holder. I spent a few hours playing phone tag with the bank and dealership, I was finally able to get the lien release and mailed it to DVS. When dealing with this there was no acknowledgement of their mess up from them.Overall this is a nice dealership, I would by another car from them but I would double check everything myself and make sure that all of the paperwork is correct and I would spend more time at the dealership inspecting the vehicle myself.

Great service delivered by Alex Pinney. Quick and easy and excited for my new ride!

Tony and Neng was very friendly and informative. They were so patient with me and my husband. Definitely recommend reaching out to them for service.

Highly recommend Walser Honda! I couldn’t be happier with my new 2020 Honda CR-V EX! Their inventory is great! So many options to choose from, new and used. I would highly recommend customer specialist, Matt Newman. He was very personable, courteous, knowledgeable, and never once did I feel pressured before or during the buying process. The other staff that I had interacted with were also very friendly. The facility was very welcoming and very clean. COVID-19 guidelines were being followed very well, and I felt very safe there. Thank you Matt and everyone at Walser Honda, for a great car buying experience! I am very happy with my new car, and look forward to continuing a great relationship with you all!

Roy was very patient and helped us a lot with the sale of my car. These processes are tedious and not fun but he made it a more pleasant experience and was always reassuring and answered all the questions patiently. Thanks for all the help.