I always feel better using napa or factory.

Church, period. All amazingly abundantly resourced & recorded patients Napa parts are plug & play. Check the warranty for durabilities and life. Then routine. #merrygohelpyourself

Sean was extremely helpful finding me the right parts I needed to do my DIY job. Cant thank him enough. This NAPA was efficient, and professional.

I purchased some parts online from NAPA. I had some shipped to me and some I picked up in the Burnsville store.When I went to pick them up the employees were very friendly and helpful.I ended up not having the time to do the work on my vehicle so I went back to the store to return the parts. Immediately you could tell the employee was not happy that I was returning the parts. He kept sighing very loudly as shaking his his head. I finally asked what the problem was and why was he acting like my return was such a burden. He told me that my return was over $400, it wasnt even bought at their store and he was going to have to jump through hoops to do my return.Ive never felt so unwelcome in a retail store before and was totally taken aback by how I was treated by the employee. I dont make very many auto parts purchases so the loss of my business is nothing to them. I caution anyone on expecting fair treatment from this store if you are doing anything except purchasing directly from this location.

As usual, they had everything that I came for, a whole set of filters for an older ford diesel. Plus some miscellaneous bulbs that I needed

I received excellent customer service from Josh today both on the phone and in person. He was extremely polite and went above and beyond to give great customer service.

Went in to buy a new battery for my car, they tested my old one and found out it was still in excellent shape. Josh and Pat were very helpful and even cleaned the terminals on my battery for me! I couldnt be happier and I would highly recommend this store to anyone.

Machinist was extremely helpful!

Best machinist

Because very knowledgeable about the parts business reasonable prices and friendly service

I’ve not had very good luck with this branch on products, help or technical expertise.As of result, I tend to go to Oreilly Auto parts that is very close who does offer help and technical expertise as needed

Need to train their employees on how to process returnsThey denied my return (with receipt and well within allowed return window). They said they don’t accept “corporate transaction” because they are privately own. I was so upset and left empty handed.I went to the NAPA store in Bloomington, on Lyndale ave, and they accepted my return no problem.Do not recommend this store

Poor service. Online reserve order for 4 parts placed at Noon. Called to confirm - they said one part would be in at 2 pm; all other parts were in stock. Arrived at 3 pm; only 1 part was pulled, had to go find another part, wasted time futilely trying to find 3rd part until the obviously frustrated boss lady finally stepped in and found it, and 4th part never showed up. Pretty lame for a supposed assistant manager. NAPA stores in my experience generally have a wider variety (and sometimes higher quality) of parts available than all of the other aftermarket places here in town, but each NAPA store Ive been to seems to vary wildly in service. I would steer clear of this particular store.

Out of business

Top notch service. The guys behind the counter know what theyre talking about unlike some other chains that have high school kids behind the counter that dont have a clue.Theyre open Sundays. The Google listing is not accurate as of 04/23/17.Hours of Operation:7:00am - 8:00pm, M-F8:00am - 5:00pm, Saturday9:00am - 5:00pm, Sunday

Napa is the place to go if you dont want to buy OEM. they have always had better parts then the other auto stores. this location also has a machine shop for pressing bearings ect.

Great group of guys!! Always work hard to find what I need!! Machine shop has a full line of services also!

Very helpful

Normally has quality parts (higher priced than most aftermarket parts, but thats the quality you pay for), but their hold times on the phone are usually in excess of over 5 minutes.

Napa for quality and price

Good service

Pricks....no more needed to be said