Jeremy and the team were great. I was not happy that I had to have my truck into a body shop already after only 10,000 miles but Crystal Lake took great care of me and my truck. Looks just like it did on the lot 6 months ago!They also helped me when it came to facing down my insurance company that was trying to cheap out on the repair. They stood their ground and made sure that the right repair was made...I will recommend everyone I know that is in need of body work to these guys!100% worth the drive south if those of you north of the river are in need of anything.

Did a great job on fixing my bumper and nice service.

Had a frost plug heater installed a few years ago, and when started getting really cold outside, I plugged it in, and smoke started rolling out of the engine compartment. Its a good thing it happened right away, otherwise our vehicle would have gone up in flames. A similar thing happened to a Mustang my buddy took there for repair, they did carb work on it, and that evening at the MOA, the engine started on fire. They repaired their mistake at no charge for my friend Matt.

These guys are awaome! Ten stars. They took a badly damaged vehicle and made it whole again.

They went above and beyond my expectations of service, and excellent communication.

Poor customer service. Confusion with honoring my 2pm appointment to have a look at vehicle.

Great service. They worked with our insurance company and the car rental agency. It was simple and easy for me. Save me a ton of time. And they did high quality work. I highly recommend them!

These guys know all about customer service. I was running late to pick up my car (after it was finished), and I arrived 5 minutes before theyre closing time, but they agreed to accomodate me for my late arrival and did make me feel like I was a burden at any point. Jeremy showed full professionalism and care to make sure I was happy with the result. These kind of guys are a rare Jewel out there in this industry.

I had a great experience here! They did a great job on my car and they have great customer service which means a lot to me. I would highly recommend them.

They guys did very good job on my car thanks to James

Very positive experience working with Michael and his team at Burnsville CLA. They went above and beyond my expectations on fixing a minor issue from a repair their shop did 3 years ago. They made it painless, fit me in very quickly and delivered ahead of the date promised. My vehicle looks like new again and I will definitely be back next time I need a repair.

Honesty they dont try to rip you off

I got rear-ended from a guy who did not have insurance and my insurance policy did not have rental reimbursement. I got a couple of quotes and the average time to fix my back hatch and bumper was around 7 to 10 business days. That adds up at $30 a day for a rental car! Jeremy and Michael at the Burnsville Crystal lake automotive got my car finished in three days. They were professional and communicated the repairs on the process with me. I have worlds worst luck when it comes to driving so I will certainly be going back to them when I get my next accident (knock on wood)

They were very professional and did great work.

Ted Sucks!

Amazing people and great work!