We just bought a Ford 250 Super Duty truck from this dealership for my son. Everyone starting with sales, management, finance and service are absolutely wonderful. Extremely caring and healthy atmosphere.If you found a vehicle that you like from this place dont hesitate to work with them. They will definitely take good care of you. Thank you.
The whole staff here is amazing and incredibly helpful and friendly. Jacob helped me find an amazing car that fits me perfectly and gave me all the information I needed to feel comfortable in making my decision to purchase, and was present through the whole process to make sure I knew what was going on the whole time. I would recommend this place to anyone I know looking for a car, every one of the staff works hard to keep everyone happy and goes above and beyond for their customers.
My experience was quick and painless. The service department was fast, professional, and very friendly! They were very transparent with my vehicle’s issues by taking the time to explain them and answer all my questions. I will be back there if I have any other problems in the future.
Absolutely the best service I have received from an auto dealership and service department! Everyone from the sales consultants and the service desk to the managers and owner is undeniably incredible. I appreciate their readiness to help, 100% transparency, and willingness to go the extra mile for their clients.
The service staff is amazing!! They go above and beyond to take care of you and your vehicle. On the other hand, if you call in and speak to someone named Ana be prepared to be treated very rudely!! She has no business working in customer service!!
Great place Dave the Mamger showed me some really nice Jeeps.
Amazing customer service! They made me feel welcomed and were very helpful.
These guys totally changed my view of car salesmen! They were genuine and didnt try to push me into anything I didnt need. Really trustworthy, transparent, and have your best interest in mind. Thanks so much for the great service!
My husband and I have been customers of Burnsville Motors for the past 10 plus years. Between the two of us, we have purchased 5 vehicles from them and several family and friends have done so as well. They are honest, reasonably priced and very customer service oriented. A friendly group of folks! I love that!
A neighbor recommended this shop on Nextdoor & Ive brought my car in twice now over the last couple years. They are quick, courteous & reasonably priced. Jim is so kind & helpful hes like having a mechanic uncle thats helping me out instead of bamboozling people like some other shops do. They have earned my loyal business & I highly recommend them.
I have been a customer since 2011. I have purchased two vehicles there, and I always have my service work done there, as well. You are not going to find a more trustworthy and friendly group! Their prices are fair, and they never try to upsell you. Thank you, Burnsville Motors, for taking great care of my vehicles and me!
The service department is great! I work close by and they are super flexible with being able to drop it off to start the day, and pick it up later. I once had a turn signal out when I took it in for an oil change, and they switched it for me for only the cost of the bulb. Just did brakes with them, and they told me about the Groupon they offer. $50 to get $150 off brakes. Sale are great too.
If youre looking to buy a car Dont come to this place
Worked with Tom It was quick process they did their part very efficiently, Burnsville motors has good priced vehicles Im happy with my purchase of the Tahoe
I appreciate your response below to my unfortunate & repair-filled Burnsville Motors car purchase problems. However, this response does nothing to rectify the financial burden-$3200 in 6 different repair appointments- put upon us from the previous owners policies or to consider referring friends/ family to Burnsville Motors or give Burnsville Motors my future business.It is great a revamp is being done on procedures.I emailed the owners, Mr.Flanagan & Mr.Gersich over 2 weeks ago & I received no response. We thought they would want to know about our customer experience & the car they sold us.We will never buy or refer family/friends to Burnsville Motors. We purchased a used 2004 Honda EX for about $3500. In the first 3 months of owning the car, we spent $1100 in car repairs in 2 separate visits. Within 9 months from date of purchase spent total of about $3200 in repairs in 6 separate repair visits!THE REPAIRS SPEAK VOLUMES-Burnsville Motors states on their website that they perform a full inspection & repair any safety items. We feel this inspection was incredibly insufficient. Additionally, the service manager- Jim was indifferent & had a too bad so sad attitude towards their car they sold us that within 1st & 3rd months we had to repair the car 2 separate visits -$1100. And then he had the audacity to say each of the 4 tire rims needed work done!▪︎DRIVER SIDE DOOR LOCKING SYSTEM WAS BROKE-COULDNT OPEN DOOR.▪︎IGNITION SYSTEM BROKE-COULDNT TURN ON CAR$$$▪︎KEY FOB BATTERY DEADThen.....▪︎RECEIVED NOTICE THE TAKATA RECALL AIRBAG WAS NOT REPLACED.- they said it was taken care of and this has been a long-standing known recall.▪︎REPAIR ALTERNATOR- WENT OUT WHILE DRIVING ON HIGHWAY LONG DISTANCE . HAD TO PAY FOR TOW TRUCK.▪︎REPAIR REAR BRAKE PADS & ROTORS &SWAY BAR▪︎BRAKE FLUID LEAKING- FRONT LEFT & RIGHT.▪︎ REPAIR BOTH FRONT CALIPERS & REPLACE FRONT BALL JOINT▪︎WINDSHIELD WIPERS STOPPED WORKING-REPLACE WIPER PIVOT AND LINK ASSEMBLY- AKA- THE WHOLE WINDSHIELD WIPER MECHANISM $$$Unfortunately, BURNSVILLE MOTORS was the dealership we went to & this was the car they sold to us. After they did a full inspection as stated on their website.
Very nice people, held a car for my buddy even after someone offered them 2500 more cash then he was paying for the car. they stuck to their word and held it even when they could of made more from the sale! love this place! and bob is super nice, and helped us with everything, he is also super funny. great place! i recommend them 100%
First they sell a $1,500 down payment then they said 300 down payment when they found out that made more then they said 3500 for the same car then they go well try to find a different car thats in your price range then youll other car they want to 3500 after all those estimates whats $10,000 then they want to sell me a car thats $11,000 crazy
Always come here for their oil changes and they will actually physically show me the problems that could come up. Great place overall!
From large repairs (alternator, brakes, exhaust system) to small things like oil changes and headlight replacement, Burnsville Motors Service Department exceeds all expectations. The staff is courteous and thorough in their explanations of needed service. They deal with honesty and integrity. i would recommend Burnsville Motors for all your car service needs.
Things we all know about auto service: factory service is really expensive, independent service is frightengly variable. Once in a while you find a shop that is as smart as factory service, as personable as your mom and as hard working as you are. As a epeat customer (in excess of 3 big deal visits) their service is meticulous, they save me big money over dealer pricing, their work is done on time. Whats not to like at Burnsville Motors?
I 💘 💘 this place. My family and I purchase all our cars from them because they treat us like family, they are truthful, honest, and will do their best to get what your looking for and price. They wont sell you nothing they wouldnt buy for their family. Great people to work with. Love them.
My experience here was nothing but pleasant. I had been looking around for an affordable used vehicle for some time now. When one day I saw an advertisement for these guys. I immediately found the vehicle I wanted and called the store to find out it was still available!When I came down to look at the car my salesman Braden Flanagan treated me with amazing customer service. The rest of the team, even though they werent selling me a vehicle, were also kind and helpful.The process with this team was really quick, and they were able to answer all of my questions with confidence.Id definitely recommend this family owned dealership to others.I havent been driving my vehicle long but so far there have been no issues to report.
The entire business and employees work on a very high level of customer service and business ethics. This way very clear when my family member and I purchased a vehicle from Braden and his team down at Burnsville motors. Braden was nothing short of professional, kind, caring, and helpful! We looked over several different vehicles, drove several different ones all while asking for his professional opinion on that brand/model and that specific vehicle. Braden helped guide us into the PERFECT vehicle for my family member and I could not be more grateful. We had some difficulties on our end with the financing situation but Braden was very reassuring and was able to put our minds at ease and we were kept in the loop as soon as any progress was made. Needless to say that Burnsville Motors, Braden, the owners, service guys, and management are beyond top notch and they truly treat each and every guest like their own family which is unheard of! We are forever grateful and will forever recommend and speak highly of Braden Flanagan and his team down at Burnsville Motors. In our book we will never go anywhere else for ANY sort of automotive needs, ever! Thank you Braden and everybody at Burnsville Motors! You guys are the best!
Weve only used the service shop. We like that its local, fairly priced, and they have a loaner car. Everyone has been courteous and helpful all the times weve gone.
Burnsville Motors is the place to go when looking for a great deal on a previously owned car. My experience here has been nothing short of amazing!! “Geno” was the most wonderful salesman I’ve ever encountered, there was NO pressure from him or any of the staff at Burnsville Motors. They were patient, worked with me and my budget!! It is a family atmosphere and I felt comfortable with my purchase. I love my “new” Altima!! I would refer anyone to go and talk to the sales staff and see what they can do for you. The service department gets A+ rating too!! John the service manager has been honest and fair when it came to any service I needed on my old car. I’m so happy I found someplace I can trust!! They have me as a life long client. Great job, guys!!
Everyone was great. Got just what I was looking for.
We just bought our second car from burnsville motors and we could not be more happy! They are extremely honest, kind and very accommodating. They welcomed our family into their store and made us feel at ease. They answered all of our questions and helped us through the process. We will definitely be back again!
Burnsville Motors made my car buying experience hassle free with very fair prices on their used car selections. Braden made the whole process stress free by helping me find what was best for me while being friendly and knowledgeable. I did not use the service department but in the future I will choose BM first because of how I was treated while purchasing my car.
The service at Burnsville Motors is the absolute best Ive experienced at any car repair shop. Every visit is enjoyable and the service guys go out of their way to be helpful every time. When I had a recent issue with my tires, they were with me every step of the way. I absolutely recommend Burnsville Motors for anyone in need of car maintenance or repair. I havent bought a car there yet but theyd be my first choice if I were going to. Theyre awesome!!
I recently bought a 2018 Jeep from this dealership. They were fabulous! They got me an excellent rate, awesome customer service and the owner actually made a point to come out and introduce himself when I made my purchase. I live in Wisconsin and these guys are worth the drive! Geno is a SUPER salesman and Jason is super professional in finance. Thank you all!
We have purchased a couple of vehicles from Burnsville Motors as the cars were nice and the price right and the staff professional and customer focused. Nice to do business with the locals.We started using the shop 4+ years ago for all of our vehicle needs. Weve had cars towed there, left them overnight to work on Monday morning, and weve alway felt we were told the truth. John is great, and always seems to squeeze us in.Thorough explanations, offering cheaper parts but recommending when that wasnt the right way to go. Weve always trusted the long term shop technicians to let us know what we needed to do and what we didnt.Leaving there with a (dont need to do it now) and cheap bill is unlike the experience from many garages, and has provided good will from us to continue to bring any issue with our cars to them, and give them the business over other shops including dealers, and the prices are very reasonable.They are a true gem in Burnsville.
We have purchased multiple cars, vans and trucks from these guys and every time I am amazed at the level of service they offer...from finding a specific car that meets our familys needs to getting the deal done and keys in hand. A big shout out to Geno and Jason on our last purchase this month!!! Top Notch to say the least!
Braden and Tom were very helpful when I was searching for a new vehicle for myself and my boys, with the greatest concern on overall safety and ability to handle the rough snow we have here in our MN winters. I actually had a pretty strict budget and giant list of things I was looking for, making it a tough vehicle to fill for my needs. I was not in a hurry for this vehicle and yet the process from start to finish was only about 2 weeks. His communication throughout the process was excellent. Never did I have to reach out to him for an update as he was already on top of it. It was a really smooth and enjoyable experience, and I have already started referring them to my network. Thanks BV Motors! You are all wonderful!
**REVIEW EDITED PER WISHES OF DEALERSHIP** Shady owner and less than a trustworthy team. My husband and I bought his car here (my last name was different at this time as we werent married yet, which is likely why youre not finding our record, but my husband bought his previous car from you which is why we went back and had a much different experience than he had years ago) and have had nothing but problems after it passed their tests. We will never be back and will tell everyone we know to stay far, far away. The credit union they push (the man we worked with raved about how great they were and that he uses them for all of his own personal stuff - Royal Credit Union) also doesnt allow you to pay off in full, has to be set in increments of $1,500 or less - steer SO FAR clear from this place! While I appreciate your wish of me removing this post so you can get a 5 star rating, I will not be doing so but will continue to advise anyone I know looking for a car to not waste their time and money at your dealership.
They take care of their people!I absolutely love the hard-working and dedicated staff of Burnsville Motors! They are always willing to listen and always willing to work through whatever problem Im faced with. I appreciate their hard work and dedication. I know that Im appreciated and I know that Im never being taken advantage of. Pauline, Carter, Vino, Tom all know me by name and welcome me with a smile
Geno Mitchell and the entire staff at Burnsville Motors couldn’t have been any better. Efficient, friendly, knew how to talk to someone who wasn’t totally “car savvy”, made sure everything was in perfect shape before I picked up my new car and more. I would tell anyone to come here for your next purchase. Loving my new car.
I have been a customer of Burnsville Motors for a long time. I have always received the best customer care, technical and mechanical service I could ever ask for. I never have to worry about whether my Technicians are doing their jobs. And I never have to worry about being over serviced. If it needs to be replaced, they tell me, and if it can make it longer they tell me that also. Nicole, the Service manager, makes you feel like you really are a valued customer. And Ian, The Shop Manager, is the most knowledgeable Service Tech I have ever worked with. And the rest of the Staff is very friendly and always ready to help you with anything you need. If you are looking for good Auto Service, at the right price, I highly recommend Burnsville Motors Sales & Service. Terry Kendall 6/23/2015
Every time I come in, be it for service or to purchase a vehicle the staff at Burnsville Motors is always helpful. I have worked with Geno twice now once for the purchase of a Jeep and now again to trade it in for a Jeep Renegade. Geno makes you feel very welcome and makes car buying as stressless as possible. Thank you Geno for all that you have done for me and my growing family. No matter working with the car sales team or financing and Jake they are always super friendly and helpful thank you all for what you do
Great prices and great work done. I havent heard of this place until I looked around for places that would do some car repairs for a reasonable price. Im glad I went here. Ben at the front desk was also very pleasant to talk to and very friendly. Kudos to these guys!
At Burnsville motors, the best car buying experience I ever had and in my eyes, I rate them #1, same day approval and they work with all credit. if your looking for a good salesperson Braden Flanagan is your guy. He treats you like family and he will put you in the car of dreams.
My experience is with the service department. We moved here a year ago and hadnt found an honest trustworthy car repair shop. Well we found it here. We have brought both of our vehicles in for service and have been very pleased. They are not overpriced. When we need to buy a different vehicle this is where we will go as well.
Great service, reasonable pricing, honest knowledgeable employees. I have continued to come here 3+ years.
Cant heap enough praise on these guys. Reasonable, fair, friendly, quite competent, and very accommodating. Service Department is best Ive ever dealt with, thanks to Ian and Nicole. Havent bought a car there yet, but when its time this is definitely where Ill start looking... and most likely finish.
What a fantastic team! My family and I have bought seven cars from Burnsville motors. They work in a professional manner. Geno has been particularly special to us. We highly recommend him. We will continue to buy our vehicles from Burnsville motors
My car is manual transmission and when I went to get an estimate at another place I was told I needed to get my whole clutch changed and it would cost me $1,600. Then I called burnsville motors and spoke with John. He was very honest and straightforward. After taking him a little about what issues I was having, he told me that I might not need a whole clutch and that I should bring it in to further check the car.. the next day he called me and told me I only needed a small part fixed and would only cost me $500 total parts and labor included!!!! My clutch pedal is perfect and my car runs good!! Thank you Burnsville Motors!!!💯
They are always very helpful, polite, and remember me every time I come in, or even call. Or at least they act like it, which is pleasantly surprising. Everyone on the staff is genuinely kind. When I first came to Burnsville motors, one of the men and I had a very strong difference of opinion, but respectfully so. Now, I think hes one of the nicest guys. Genuinely good people, great prices, and they jumped through hoops to get me in a car. I was coming from out of the country and had A LOT of barriers to get a vehicle, despite originally being from Mn. They worked to get me through the hurdles for 2 months and did all they could to made things easier for me. Eternally greatful & will always be a loyal customer for it. The cars they have are of good quality, too.
Tom was superb. I needed something with better gas mileage and space than my Taurus, and he got me into a Prius, which will work out perfectly for me. I was worried about not getting approved, but Tom worked with me, and got me financed with a loan that worked for all parties. I, personally, would give them all my car-related business. It would be worth driving an hour for.
Great and fast service and very professional! I had my truck and my wifes car serviced here. I will definitely be back!
Gino was such a pleasure to work with, this is the second vehicle i purchased through Burnsville Motors and very pleased. The customer services was wonderful... Enjoying our 2018 Hyundai Tucson...
What a great team! I came in with a laundry list of hurdles moving here from New York with no recent financing of a vehicle but Tom bent over backwards to help me out & ended up getting me approved with a lower interest rate than we expected!!! Hes a very straight forward man & doesnt push anything on you, but simply gives the best advice for your situation. I really appreciate all his help!Gino was a great guy when I initially got there a few days prior, letting me know the hurdles I was facing and the pluses I had - extremely friendly guy - makes you feel comfortable to be working with him.Thanks so much guys, I absolutely love my car & I look forward to seeing you guys when I come in for my oil changes!Best,Anna Giles
If I could give less than one star I would! Horrible, HORRIBLE, I cant even express, completely HORRIBLE company!! DO NOT DO ANY BUSINESS WITH THEM!! They knowingly sold a 19 year old kid a car that they knew would need thousands of dollars in repairs. The car needed major repair after less than a month after being purchased. It was brought back to Burnsville Motors where it sat for almost a year while my 19 year old made car payments and paid insurance for a car he couldnt drive. I have documentation with pictures. Now Im being harassed with phone calls to pay for the repairs. One of the owners has the ability to make this stop but chooses not to. I have had to bring the car elsewhere to have the problems brought to Burnsville Motors attention fixed. Burnsville Motors threw parts at the car and expected me to pay for it. The service manager wanted me to get rid of the car. I tried to play nice, wasnt going to make anything public but Jeff Flanagan (one of the owners) well apparently hes more about money. I keep getting harassing phone calls. DO NOT BUY A CAR OR BRING YOUR CAR TO BURNSVILLE MOTORS!!
Service department very helpful answer many questions Im thanks .....
Bought a Prius from these guys. Unbeatable price. The sales and finance used no pressure or any tactics to sell us anything we didn’t want/need. I can honestly say the vehicle is great and my experience buying here was great. I thanked them at the end for making this extremely fast and easy and no extra BS. Would buy again.
I am beyond blessed to have stumbled upon this shop. I have only been here twice, but each time the service department has been so unbelievably helpful. Ian worked on my car today, and was able to repair it at a cost that was affordable to me. He even took the time to physically show me the problem. Ian was very honest, and hard working. Its hard to come across car mechanics now a days who dont try to over sell or talk you into making unnecessary repairs. The employes were all professional, friendly, and helpful. They are good people, running an honest business. I will definitely come here for any car repair needs and highly recommend this place to anyone else.
I worked at a dealership in the past. All your online reviews are good. We were treated well and you did a great job and had fair prices. Thanks again! We love the car. Well be back!
Excellent service in both sales and service dept. Quick easy painless process, excellent vehicles at great prices. Thank you! will be back!
Had such a positive experience buying a car at this place last week. Tom and Jim were helpful, honest, and found us what we were looking for, below our price point, in a few hours (time was an issue for us). When it came to dealing with Ted for payment, he was quick and courteous. Everyone we dealt with treated us with the utmost respect and we felt very comfortable. The staff members sense of humor and no pressure approach put us at ease and made the whole experience an enjoyable one. Would recommend this dealership to anyone looking to buy a car with no pressure but lots of honesty and great customer service. They will bend over backwards to help you find what you are looking for!
They get to know you there and Im checked in the moment I walk thru the door. My car was promptly taken to the work area and returned in a half hour or less. Because it was very slippery and cold out (MN in January) they brought my car right up to the door (on the sidewalk!) so I wouldnt have to walk far when I left. They do not tell you that you need anything extra unless you truly need it. I appreciate that - it makes me trust them more. They accept competitor coupons so I get my oil changes for $13.99 using the coupon from my Cub Grocery stores receipt. I find their prices on other repairs competitive with other service facilities. This is my Go To service facility. I have recommended it to family and friends.
I just want to let you know you have hired a great group of people. I called to pay my bill after Travis returned my vehicle to me, very pleasant young man, and Gino answered the phone... professional and pleasant to deal with like everyone before her. Customer service is alive and well at your facility. Good job everyone.
Former employee. I have worked with and for Burnsville Motors for the last several years. They have an outstanding operation. They take care of their customers and have a large selection of all sorts of very nice clean cars. I would recommend Burnsville Motors if your looking for a new vehicle of any type. They will treat your right every time. I guarantee it as Ive seen it many times. Good luck my friends.....Former Employee
Yeah these reviews are fabricated. Ive tried to have understanding but I dont, especially when I saw a review from the owners own child. Horrible car, just horrible. Have had to spend thousands to repair. Far beyond what the car is even worth. Just as long as the dealership got rid of the car...
Burnsville Motors is a very professional place to work with. The people are kind and caring. The service department has worked on my vehicle for years and I trust no one else to do the work. I recommend Burnsville Motor for all your service needs.
I ventured over to Burnsville Motors in hopes of trading in my 2014 Ford Focus. Toms customer service was excellent, and he recommended a 2016 Hyundai Accent that was a better car in basically everyway. I almost didnt check this dealership out and simply called it quits on exchanging my car. However, Im very glad with the decision I made. If you come to this location be sure to ask for Tom, hell help you with whatever you need. Thanks a lot guys!
Paul and Rick were GREAT! Got me in an upgraded 2014 Ford Escape. I am so happy and blessed for this opportunity and grateful. Keep these guys forever. Thank you so much for helping people like me who work hard. Thank you Paul. Thank you Tom. Thank you Rick.
First of all, the people were great. Ben, Ian, and Nicole went the extra mile to make sure my needs were met. Showing how I could afford to get the work done, to getting rid of a pesky alarm that wouldnt shut off. Great job, I hope others get to see the professionals you are. Have a great day.
I wouldnt go anywhere else to have my Toyota Tacoma maintained.Knowledgeable and friendly staff make Burnsville Motors a no-brainer for any of your vehicles needs.Whether you plan to buy, sell, trade in or get your vehicle serviced look no further than Burnsville Motors.Thanks guys and keep up the great work.Happy Customer,Peter Carr of Mulligans Landscaping
A friend recommended & spoke highly of Burnsville Auto & Geno and we couldnt have been more pleased. We were able to tell Geno our price range, and before we even came to the lot, he treated us like we were buying a brand new car, and had a wonderful truck in our price range. I will recommend Burnsville Auto Sales & Geno to all my family & friends. Thank you
Have bought 4 vehicles here over the years, and the only place we even look to buy from. Geno is my go to guy, and he will do everything to get you into the right vehicle. The owners truly care about people, not sales. Service staff is honest, which is very hard to find in todays world.
We recently moved to Burnsville from another south-of-the-river suburb and needed a new car service shop. Burnsville Motors came highly recommended for both service and sales, so we scheduled an oil change. The staff is knowledgeable, courteous, and friendly, and we were taken care of very nicely. The service was quick, thorough and economical. We will be back!!
Buying a car can be a scary thing to do. As a 1st time car buyer, I felt confident with my sales rep and the service I received. I will continue to do business here and recommend highly. Thank you Rick and all involved.
Best place to buy and service a vehicle in the twin cities hands down. You will be treated like family and the experience will be unforgettable. I cant begin to express how well Burnsville Motors handles their customers. I continue to recommend them to my family and friends.
Since buying my vehicle from Burnsville Motors almost 5 years ago, I have had them do my oil changes and some other service on both my vehicles. They are people I can trust and they treat their customers like part of the family. I have been impressed with each of the staff there.
I love the great service and personal attention I receive at Burnsville Motors. Tom & Rick is wonderful to work with fast service, and they are straight forward they wont sale you something they wouldnt drive. I love Burnsville Motors I will refer & buy all my cars from them.
They really help you out and do a great job with customer service. The service desk always takes care of you. I recommend them to everyone I know looking to buy a new or used car. Special shoutout to my guy Tom! Hes awesome.
The staff at Burnsville Motors are great. They sell only cars that they can stand behind. Ian and Nicole in the service department really take care of the customers and their cars. Very trustworthy, honest and skilled. I wouldnt buy a used car anywhere else.
We had a great test drive. WE may be back to purchase next week.
Weve been coming to Burnsville Motors for 5 yrs and we love the staff, for the receptionist to service department. They are amazing and are true professions and they make our experience a pleasure. We would refer everyone to come buy a car for Burnsville Motor. They really do treat you like family.
Our experience at Burnsville Motor has been wonderful. Geno is delightful to work with. The business is honest and searched for the best deals for us. Thank you for your help.
Just got a 2008 audi a6 from this amazing dealership costomer service was 100% and car run s on nice im overly pleasedMost def i will go back to burnsville motors for my next car. Thank you
I had a wonderful visit, the staff were very friendly and curtious. I found a used vehicle at a reasonable price, and was satisfied with my purchase. All and all I left smiling in my new car.
I had great service while I was here. They fully stood by their work and went above and beyond by all repairs that they did. Great prices too.
I cannot believe the service I received from these guys. From the second I got there I was treated very good, they were always honest and specific, and NOT pushy what so ever. I think I got a heck of a deal (to say the least) for my trade in and new car. They worked MAGIC with financing. Funny story, I didnt intend on going to this dealership but my GPS got addresses mixed up and lead me here. Devine intervention? I think so!
Service with a smile. Delivered to me with complete detail of the price the need and the time needed with exceptional person to person commitment to do it right. With value given to and assurance the repair will cost being the true cost of any repairs needed.
Geno was a wonderful guy. Knew a lot about the cars. Found the perfect car for my son and the family. Thanks for treating me well and not as a number.
I have had my car there for an oil change and other minor work. This shop doesnt try to sell you on things your car doesnt need. I like that. I feel I can trust them and dont have to worry about being taken advantage of.
We were treated great. Have a few credit issues right now, but we got a great vehicle from Burnsville and Tom got us some great financing. Thanks again.
I called them the other day and I just wanted to get an estimate on some things that I wanted to get done on my car but the mechanic said that he needs to look at the prices and roll down my phone number and that they would call me back. A day and half late still havent received a call back and that is to bad because now they lost my business and taking my money somewhere else.
The entire team at Burnsville Motors was very nice and helpful. The entire process was simple and hassle free. We would highly recommend them if you are looking for a quality used vehicle.
Ian and his staff are the most honest, trustworthy and fair priced mechanics I have ever had work on my cars. Scheduling appointments has always been so easy and flexible. I appreciate that!
This was a nice easy buying experience. Tom and Jim made the whole process easy to go through. I look forward to doing business here again.
Tom & Rick did everything they could to help me get into a new vehicle. Rick was very good at explaining the vehicles and is very knowledgeable. Tom was very friendly, desired & helpful in financing. I will return.
Amazing.... I havent received my vehicle back yet, still being worked on. However Ben in service has been great about communicating status and pricing for all the work I am having done. I had used a well known shop in Eagan off Cliff rd, received terrible service multiple times, terrible pricing, and sub-par workmanship. I say multiple times because I try to give places extra chances to prove their salt, and because of original work wanted follow up work to be covered if it was from negligence. As far as sales go also Amazing I bought our vehicle from Paul and he was very helpful easy going and accommodating with my requests to improve the vehicle before taking delivery. I could keep going on both service and sales how these go take care of you but you really just need to give them a chance to earn your business, I doubt you will be left unsatisfied.
The people were friendly enough and really tried to help but the entire ordeal was a disaster. Had the car for a week and it broke down almost every day I had it for a whole weekend only because it broke down on my way out of town the day I got it back. They would fix it and boom it would break again. And I would put gas in and have to refill every time I got it back. They did bring me a loaner and did end up letting me bring it back. Ended up returning car and going with AC Motors in Anoka got a brand new SUV not a 2006 hunk of junk and a lower interest rate,lower payments and a great warranty that doesnt cover only lubricated parts . Not to mention I only had to deal with one man not 3 .
Excellent! Fast and friendly service at a very fair price. Would recommend!
Everyone was very helpful and friendly! i was able to get into a great car. Very pleased with the service, will definitely recommend others and will more then likely be back.
Gary was great to work with! He went above and beyond. Answered all my questions promptly and he and Tom worked hard for me! Im happy!
We were not expecting to purchase on the day we went in. Jim was fantastic and found us the perfect vehicle. we will absolutely refer anyone we know in the market for a used vehicle to Burnsville Motors.
My wife and I have bought 2 vehicles there. NEVER again, shady at very best. More run around and phone tag than is remotely reasonable from a business. Always been a supporter of local businesses but this one is OFF my list of acceptable.
Tom and Ryan did a wonderful job. This is the second vehicle we have purchased here. This time was even better than the first. We will send others to buy.
My friend Kelly told me Mr. tom was the best she was right. I love my new car. Thank you so much.