Needed to rent a dethrasher for 4 hrs. Assistance was great, took no time to bring from the back and put on back of truck. Same experience on returning rental. Prices competitive and hassle free rental. Will rent aerator next. Highly recommend.
Friendly staff, reasonable prices.
Went there last Friday for the first time in months, great customer service
John Scott takes care of his customers. Absolutely floored by his help!
Good place to get your rental equipment, always friendly service.
Thank you to First Source Equipment Rental Burlington. The service we received today was excellent & efficient.
Very good people to rent from, I rented a excavator this weekend and I had problems starting machine. I called them and they walked me thru one step that was opposite of any other machinery that Ive run before. Had it running in seconds. Thanks guys,
Ready, willing and more than capably... They have always been at the ready and to even move plans as things change for us all. Dustin is a great counter guy, with awesome customer service skills.
DO NOT USE THIS COMPANY!!I was over charged a Damage Waiver fee. When I questioned the charge. I was treated poorly by the store the manager. When I ask to see the contract that had been signed he said No you will run out of the store He was very rude. I left messages for the owner to call me. He never did. I had to call him. He did nothing about the over charge and I had to ask for a apology for the way I was treated. I plan to dispute the charge through my credit card. POOR, POOR CUSTOMER SERVICE.
Dustin is very helpful place has good prices compared to Sunbelt in other places in the area lots of times equipment is gone because everyone rents from here
Above and beyond my expectations. I had no idea of what I even needed for the job but Dustin came through and got me exactly what I needed. I have a lot more projects that need completed, will definitely be back!!!
I have rented from First Source for years and have never had any problems. The office staff is very friendly and has always done their best to help with any situations that have came up. I recommend First Source to anyone that needs rental equipment.
I have been renting here for many years,and have always had good service. if i had a problem with equipment hey always made sure i got the job done at no extra cost. you cant please all the people all the time, and some people you cant please at all! i dont call anyone else and have no plans to.
Great place to get the tools you need to rent friendly staff and good equipment never had any equipment failures anytime I need to rent a tool that would be my first choice before I go anywhere else the sales guy his name is Dustin and he is very knowledgeable on the tools you explain to him what you need or what project you doing and he finds the proper equipment for you if you dont not know what you need hell find the right equipment for you great customer experience keep up the good work guys
Affordable pricing and great customer service
Best staff, great products and up to date equipment
Dustin is very helpful
BEWARE!!! Do not use this company. There are other rental companys in Burlington and Graham. First Source Rental employees and management will do nothing to help if you have a problem. I Strongly suggest to stay away from these people!!! ONE star is too many!!!
Dustin at First Source has always come through for my company. If I need a generator or any other equipment after hours, hes there to help us out.
Had JUST what I needed
Its was nice
Great place
Good people
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