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Total Comfort Mechanical
4 Garfield Cir, Burlington, MA 01803, United States
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Total Comfort Mechanical
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Su
Review №1

I had a great experience Total Comfort. I did ask the tech to wear a mask, since we have children under 2 living in the house. He had no problem with doing so.He was very professional and walked me through everything that he did and what he recommends for next steps. Hes been in the field for so long, that I felt very comfortable with his services. I was very pleased with the entire visit (especially since weve never had our mini splits serviced...face palm.). Thank you!

Et
Review №2

Wendell and his team were a pleasure to work with from the initial quote to the installation. We had a tricky 6 head mini-split installation and they were the most creative about head placement and hiding the exterior lines. Ultimately, the work they did has kept us cool all summer and we have no regrets in choosing them. I would recommend using total comfort mechanical for all your hvac needs.

Je
Review №3

Wendell and his team were on-time and very professional installing the Ductless Mini-Split A/C system. They did an excellent jobs, very clean and everything was right the first time! I highly recommend their services!

sc
Review №4

Shout out to Wendall and his crew. I had a big job, Full Furnace and Central A/C replacement. They are very hard workers and did a masterful install on a complicated job. Great people.

El
Review №5

Wendell and his crew are top notch professionals, knowledgeable and very helpful. Excellent customer service. We replaced our A/C unit this time. They have been providing consistent and reliable service for us for past 5 years. Great to have Total Comfort Mechanical in our network.

Ha
Review №6

I cant compliment Wendell, James, and the rest of crew enough. They were professional and efficient, and did the job for the price quoted. They were good about explaining what they were doing (Im just a curious person) and enlightening to speak with. After finishing each part of this big undertaking, they cleaned up the area. It was an excellent experience and we are glad that we found them!

Is
Review №7

The guy who did the air conditioning check-up came right on time. He was.very pleasant and polite. He answered questions I had and I had confidence that he knew what he was doing.

Ry
Review №8

Wendell and his team did a great job installing our ductless ac/heat pump. They completed the job in two days, so were efficient and kept all their working areas clean during and after. Could have gotten messy so appreciate the care they took. They also explained how the install went and how the system works at the end. Recommended

Ca
Review №9

Technician was on time and courteous and very efficient. He also took the time to explain a lot of the routine maintenance we can do with the a/c unit. Overall it was a great experience and I would recommend Total Comfort Mechanical.

Ma
Review №10

They were fantastic!!!!! My heat pump fell over on my rooftop. I called Sunday they called back and said they would be there Monday. I was informed of every possible cost depending on the damage to my unit!! He showed me exactly what was needed and how he was going to do it. He was polite and very informative. I was very impressed and thrilled that my repair was the lowest price quoted. I will recommend this company to all my friends and neighbors:). Wendell is the best!!!

Al
Review №11

They came out because we were only blowing hot air out of our AC. It turned out to be a simple fix, that was maintenance related. Instead of giving us the run-around or trying to upsell us on a new system, Total Comfort analyzed the situation and just did the fix! Its always a breath of fresh air when people are fair and honest. We will not use another service!

Yi
Review №12

I contacted Total Comfort Mechanical to repair a return duct to my furnace. Wendell was in our house soon, came up with a solution of how to address our issue in about 10 minutes and gave us a very accurate and reasonable estimate. Over the next couple of days I had the quote and once I accepted it, his crew was in repairing within 2 days. I am very pleased with their professionalism; this was not hasty work, it was a very detailed and methodical approach that resulted in a quality solution. Total Comfort Mechanical has people that care about their work, their reputation, and your time. I highly recommend them.

Lo
Review №13

My only complaint was that my appointment was for 11:00 and no one called or showed up until 1:30. There was no acknowledgement of being 2 1/2 hours late. Otherwise we have been happy with the business.

Ma
Review №14

I called in Total Comfort to maintain my AC this year and be sure it was in good working order for the spring and summer. They were professional, cleaned my central AC, checked the charge, and made sure it was ready to go. Its working well and I paid $125 for the visit. Very satisfied!

Sa
Review №15

Wendell is professional and has a great team. I will be using his company as my go to HVAC solution provider.

Ca
Review №16

Very satisfied once again! They always call back right away and can send a tech quickly. The technician was on time, diagnosed our issue and had it repaired within an hour. Thanks and well call again!

La
Review №17

The technician arrived quickly and diagnosed and fixed the problem efficiently.

Jo
Review №18

Heating system went off on Sunday night called for service left message . Call back in about 10 minutes wouldn’t be able to get to until Monday al techs out on other service . Seeing it’s the coldest weekend of the year understandable agreed to book for Monday. Got a call in morning told someone would be there around 10 spot on. Tech was extremely thorough took his time explained what he needed to do for repair. Excellent service by all the staff . Thanks again .

Da
Review №19

Great team of people to work with. They’re reception staff do an amazing job of being responsive and coordinating appropriately.Wendell is the boss and will meet you for a consultation for the work. The guy is so passionate and focused on the task. He really knows what he’s doing and is a great guy.They were in and out with the installment of my wife’s hair salon’s ductless split AC and heat unit.I’d recommend them to everyone I know!

Ju
Review №20

Very thorough and professional service call, personable and careful technician (both Covid-safe and considerate about not tracking dirt around the house, cleaned mini-split unit very thoroughly).

Ju
Review №21

Ive used Total Comfort Mechanical for both heating and A/C service in the past - mainly seasonal tune-ups and repairs. In all my interactions with them, the technicians and office staff have been nothing but professional, competent and responisve. This year a newer tech doing a start-of-the-season tune-up left the main power off on one of our A/C condensors. After it failed to power up on a hot Friday afternoon, i didn’t think to check the power shut-off and called TCM at 5:30 - long after I thought theyd be closed. Not only did they call me back after 20 minutes, they were able to send a tech who arrived at 6:30 and found the problem right away. He even stayed 15-20 minutes more to make sure everything was working correctly for the warm weekend weather. Great customer service, super competent and flexible. I am very happy to recommend this company.

Ma
Review №22

We were thrilled with Total Comfort Services from the moment we first met Wendell to discuss the project to install ductless mini splits in our home and receive and estimate all the way through the very last moment of the teams work on the installation! The cost estimate was fair, reasonable, and detailed. The installation was scheduled promptly, and the work was performed with great attention to detail, resolving all issues fully and making sure that no questions were left unanswered. The team arrived on time, communicated with us on every matter that needed our attention clearly and considerately, and took great care to leave the work areas clean at the end of the day. All our questions were answered fully and the new equipment was demonstrated and explained patiently and clearly. Everyone was friendly, professional, competent, and thorough and a true joy to work with! We highly recommend Total Comfort Mechanical and we would definitely hire this company for any future projects! They are the best!!

Ch
Review №23

I used Total Comfort Mechanical for my home. Mr. Wendell came home to diagnose why my heating was not heating. He explained me the reasons and he said I have to replace my heating furnace. I checked with other vendors too. Wendell was through and detailed. I got a quote from him and other vendors. His quote was the best and with better terms & conditions.He told him it would take two days to install and run the tests. His team came completed the work in 1.5 days - sent me pictures after completing the work. Left my utility room clean and tidy.Thank you Mr. Wendell and your team we are having a warmer home now.

Pa
Review №24

Total Comfort installed ours system 5 years ago, and its been working great. Had them in to do some repairs and maintenance--the work was done well, on time, and for the price we discussed. Id highly recommend them.

Sa
Review №25

Total Mechanical Comfort is a great company! They installed a central heat pump in our attic and everything went smoothly. They are very knowledgable, reliable, responsive, and addressed question/issues right away. Their work was top notch and I would definitely hire them again!

Ke
Review №26

Wendell and his team were the most professional and knowledgeable of the teams we inquired into. For ductwork, they design around potential uses of your space. They came multiple times to perform tests to make sure everything was functioning properly. The quote, although not the cheapest of what we obtained, was in the middle and we felt well worth the quality of service and equipment.

Do
Review №27

He is professional, courteous, prompt, and helpful.

Al
Review №28

Total Comfort has maintained our gas furnace for two years and our gas fireplace for the past year. Theyve done some repairs, which worked out very well, and seasonal maintenance on the furnace and our new gas fireplace. They’re on time, professional, talk us through what they find and offer tips for keeping our hearing system in good working order. Would recommend to anyone seeking reliable, professional work.

Pr
Review №29

I had a great experience with Total Comfort. My air conditioning broke. They were able to come out relatively quickly (2 days), professionally assessed the issue, and fixed it within 2 hours. The technician was professional and courteous, and left things very clean. Plus, the prices were very reasonable!

Al
Review №30

We had such an amazing experience with Total Comfort Mechanical. We have used them since we moved into our condo in 2017 which had an old, under functioning central cooling unit. We finally decided to get it replaced and went with them first. We didnt end up shopping around because we trusted their service so I cant say if the pricing was competitive, but their quality of service was great. Not only did we get support around applying for a MassSave loan for the work, they were easy and responsive to our inquiries. When the actual work was done I have never seen a more hardworking team- seriously. Wendell and his team were amazing. It was brutally hot and they worked all day for several days and over the weekend to get this installed for us. Wendell was communicative and friendly. We are thrilled with our new system!

Jo
Review №31

Very knowledgeable staff. They did an excellent job installing the system very respectful of the property covered all the floors and did a great job of cleaning up after

Ja
Review №32

Clearly they don’t have much standard when it comes to their drivers. One particular driver had no care for the people around them. I was speeding doing 50 in a 35 when one of their vans came flying up behind me almost rear ending me only to cut another vehicle off to get around me. He was easily doing 65+ just to get to the same red light as me. We continued down the same road with him tailgating every vehicle he got behind until they moved or he could cut someone off in the other lane.

Do
Review №33

I would recommend this company without hesitation. They went above and beyond to find a solution to a problem we had with an old heat vent pipe. Other companies would not even take a look or sent us on a wild goose chase. Total Comfort tech took a look, found the part that would work and it was installed. Very professional service!

St
Review №34

Very good service

Ra
Review №35

From start (getting three quotes) to finish, Total Comfort was stellar. Detailed explanations, good value, good communications, prompt and efficient work, were some of the many excellent aspects of their performance.

Da
Review №36

Total Confort Mechanical is amazing! No joke, the owner, Wendell, is such a good guy and hard worker. His whole team is amazing. They are all very professional and the work is high quality. Theyre just good at what they do! I highly recommend them to anyone!I discovered them after some unfortunate experiences with other companies... Glad I discovered them!

Ed
Review №37

Very happy with their services. Responsive, knowledgable, and friendly. Excellent annual preventative maintenance program. Highly recommended.

Pr
Review №38

Wendell from Total Comfort Mechanical has the technical expertise and customer communication skills that ensure an easy choice of systems followed through by flawless installation. He is backed by a responsive front office and seasoned technicians. My water heater failed. There was a deluge in my basement. Called in on a Sunday night. Their immediate call back guided me through my system shutoff. The next day they showed up to drain the system and prep for installation. Full installation was achieved by the following day. They obviously are very responsive. Best to call in directly for emergencies and not rely on the website.

Da
Review №39

I just had a Central A/C system installed in my home by Total Comfort Mechanical in Burlington, MA and I am very pleased. Since I was new to central A/C I researched systems and installation methods extensively. I also got 5 quotes from various companies to compare. Total Comforts quote was good and the equipment that they recommended was exactly what I wanted. I also had a good feeling about them from our initial meeting. I would highly recommend them.

Ad
Review №40

Wendell and Meire were fast to respond via email and phone calls, and provided a detailed explanation of the work needed to repair/replace a damaged air handler for our Mitsubishi ductless minisplit system. The technician (Long) was very professional and got the job done quickly. Thanks again for the great service!

Ge
Review №41

John and Dennis were great techs: on-time, efficient, courteous

Je
Review №42

Total Comfort saved the day. I was collecting estimates for a new furnace after another company, driven more by sales goals than fixing problems, told me to just get a new system because I obviously had a cracked heat exchanger. Wendell showed up, and after a few simple repairs by his team, I have a smoothly running system again. The techs really know their stuff and want to do a great job. Im so happy to be able to keep my system running a few more years, and when I do need to upgrade, I know who to call.

Sa
Review №43

My air conditioner stopped working suddenly, and after calling several calls to various businesses, I could get Total Comfort Mechanical. The lady who arranged the visit was very nice, and the serviceman was very knowledgeable.

Da
Review №44

Extremely responsive to the initial call, they had a technician at my home within hours. Professional and respectful throughout. Highly recommended and I will use Total Comfort again.

Ca
Review №45

On December 19, 2019 we lost our heat on our second floor. Repairing this section required draining the boiler and replacing a $1400.00 part in an old system. Wendall came out on short notice, provided us with 3 options, we elected to replace the whole unit with a heat pump which gave us a new AC unit, something we needed to do anyways and got economical heat in the process! Wendal fit us in, performed the work and I think left the house cleaner than when they arrived . They also helped us acquire a Mass Save rebate which saved us $4500.00 Awesome company to do business with.CR

Ed
Review №46

What I was hoping for on behalf of our development was to finally get a company that was responsive to our needs and delivering quality service. From the main office to the service technicians I am pleased with the fall and spring services form a HVAC company.

St
Review №47

Their service was fantastic! I called on a Sunday morning with our issue and in just over an hour their technician was at our house. The technician was great! He able to help figure out our problem and fix things very quickly.

Da
Review №48

I woke up to a cold house, as my furnace venter/inducer motor had failed.I called Total Comfort at 7:10 AM, and I got a real person rather than having to leave a message. The tech arrived exactly at the predicted time,10:30AM, carrying the correct replacement part, as I had described the symptoms on the the phone call, so there was no need to have first a diagnostic visit, then order the part, then come back again. By around 11:00 AM, my furnace was running perfectly. I was a first time customer with no service contract. The price was slightly less than my previous service company would have charged with a service contract. What a pleasure, I have never experienced such wonderful service!

Pe
Review №49

I cant say enough great things about Wendell and staff at Total Comfort Mechanical. They always go above and beyond to ensure that things are done right the first time. They are extremely clean, professional and knowledgeable. Theyre always willing to answer any questions you may have. They understand the value of a satisfied customer and it shows.

Ya
Review №50

They did an excellent Job. I had a Mitsubishi ductless system installed in the entire house.The crew is excellent and hard working, They did an excellent job and cleaned up the entire house after they were done. Always showed up on time, answered all questions and finished the project on time.The office staff is great too. Took care of most of the Mass Save process for me.Would definitely recommend to others.

Je
Review №51

We lost heat Friday afternoon. I called many, many HVAC companies offering emergency help. They were booked up, didnt have the parts for the particular furnace we have, happy to come out Monday morning etc. Some never returned calls. The house was getting colder and the weather report warned of a cold weekend, I finally found Total Mechanical Comfort. They sent out a repair person right away. Twenty minutes after the call the repair person arrived. He had the furnace working in about a half hour. The repair representative was courteous, friendly and totally capable. I cant say enough about the company and their representative

De
Review №52

Great work and professional behavior! addressed all of my queries and concerns about a furnace servicing order. Ive signed annual maintenance contract based on their work and professionalism

De
Review №53

Total Comfort Mechanical has done 2 installations of air-source heat pumps for me, and they have been excellent in all ways on both occasions! I highly recommend them!

Jo
Review №54

It may be strange to review a company who didnt do any work for you, but I felt it necessary to recognize someone for their honesty in an industry known for taking advantage of customers.I had both of my oil furnaces fail within a week of each other. I called the company who had serviced them a few months earlier, and their recommendation was to replace both furnaces. They left me with a cold house and a quote for about $10,000. Suspecting something wasnt right, I looked for quotes from 2 other companies. The first company took a look then never sent me a quote.My experience with Wendell from Total Comfort was completely refreshing. Before quoting the new system, we took a look at the condition of the old system. After wiping the nozzles and doing a little cleaning, the furnaces fired right back up. There was no charge for this repair, and he wouldnt accept any money to thank him. He still provided a quote, which was a bit less than what the first company quoted. Since the furnaces are a bit old, Im sure a replacement is in the near future. When the time comes, Im going to hire Total Comfort Mechanical to do the work.

Ma
Review №55

Missed the first appointment and arrived after the second time window. But he did an excellent job and we had heat in about an hour. 5* out of 5. Glad this occurred before the snow flies.

--
Review №56

Total comfort installed our air conditioning last summer. When our boiler stopped heating, they called back on a Sunday within 30 minutes and were wiling to come that day to evaluate it. We arranged the appt for Monday. James came within the 2 hour time frame, had the necessary parts, and we were warm within the hour. Great service, quality work and very professional, responsive service people. We highly recommend Total Comfort.

An
Review №57

James is reliably knowledgeable, practical, and helpful - he inspires the confidence in TCMs services that every company wants!

Ka
Review №58

Excellent overall experience. Planning prior to starting the job (oil to gas furnace conversion and ac replacement) was thorough and my requests were all accommodated. Crews showed up early every day, stayed late as needed and started the job when they promised. Requests for changes along the way were cheerfully accepted. Total experience exceeded expectations. Price was fair and billed as quoted.

D
Review №59

The arrival was 15min earlier than appointment :).The maintenance service was done quickly with explanations of things tested.

Jo
Review №60

We just had our central air system installed and are very happy with the service we received from Wendell and his team. From scheduling the process to the work on the house, the team at Total Comfort Mechanical was nothing but professional, respectful and a joy to work with.Wendell is readily available and answered all my questions throughout the project. Communication makes a project like this go by smoothly and I cannot recommend Total Comfort Mechanical enough if youre looking for AC.

Ju
Review №61

Wendell and his team worked on our AC installation in an old home in Newton. Being an older home, I had many concerns that Wendell patiently went over and agreed with us on every vent and pipe that was being built before the work began. His team was professional, hard-working, clean every step of the way and executed with great attention to detail. His office also proactively followed up with me on getting us some money back in rebates where others would not bother. I highly recommend Total comfort mechanical forAC installations.

Te
Review №62

I contacted Total Comfort Mechanical just prior to a heat wave and found they were booked for the following week and a half. They offer to put me on a wait list and were able to get a technician to our house before the scheduled appointment. They diagnosed the issue quickly, they had a replacement part in stock, and they were able to repair the same morning I had also asked if they could tune up our three air handlers. They were able to do so while they were there, identifying two other potential issues for the near future, which they were able to address. They further checked all of our filters and replaced where needed (from our own stock of filters), including in one case retrofitting a filter that was larger than the designed space. I will use them again for future maintenance and repairs.

Ge
Review №63

Have had a great experience with Total Comfort and Mechanical! Wendell and crew did a great job installing our cooling system. Very professional crew and I would definitely recommend!Sam and Kristen Shannon.Burlington Ma

Ly
Review №64

The entire team at Total Comfort Mechanical was great to work with and very professional. Wendell was thorough in his review of our property and creative in his suggestions regarding the placement of the units. The quote they provided was reasonable and in line with others we received. After receiving the quote, it did take several tries and a bit longer than we expected to get answers back on some questions we had regarding the job. Once confirmed, the job was scheduled timely. The installation process went well except for one unit being placed on the wrong wall. After expressing our disappointment regarding the mix up, Wendell did do everything he could to make us happy.Everything considered, we were quite pleased with the job performed by Total Comfort Mechanical.

Po
Review №65

Total comfort mechanical are professional, fair and honest with their service. We have been with them for almost 3 years now and love their service. They are prompt with their correspondence, scheduling and thorough in their work.I would recommend them for your annual AC and heating system maintenance.

Wi
Review №66

The blower for my forced air went out one night, and was eminating a burning smell. I shut off the system, and started to stress out about how long we’d have to go without it before it was fixed. I called Total Comfort the next morning and they came out within an hour, and had all the parts on hand to replace the blower on the spot. Also super nice and very professional.

Mi
Review №67

Total Comfort is a great company to work with. Everyone is friendly and polite from the initial call through the service itself. You get a call that the tech is on their way (AMAZING!) and they do their best to keep everything clean and neat. I wish they did more than just HVAC!

Ra
Review №68

By far the best service at a fair price Ive ever gotten. Every aspect of my experience was perfect. And I have heat again. Thanks for being great from a to z.

Hi
Review №69

This has been long due. These guys installed the boiler and hot water tank for me in feb 2017. They are professionals, on time, great price, worked with me on mass save. Every body who sees my boiler room says they have done a great job. great job.

Ly
Review №70

Great service. The technician was prompt and professional. Scheduling service was easy. Great experience. I will definitely use them again.

Gi
Review №71

OK, I am a very obsessive customer. I research everything to death and obtain more than the customary 3 estimates for any project. Having said that, I was surprised beyond belief with the estimate, quality of work, professionalism of staff and the final results from this company. A perfect job from beginning to end. No hidden costs, no shortcuts and no delays. Of the 5 estimates I received, Total Comfort beat everyone else in every area as well as creatively hiding the pipe work above the ceiling tiles while all other estimates were to run the line resting on the pipes. Also including poring several inches of concrete to secure the heat pump rather than cover styform with a thin layer of concrete as the base.Wendell spent hours explaining to me every detail of the project.The workers arrived the very day they promised (some companies would not commit to a date until they received a deposit), they were clean beyond belief covering the entire floor and stairs with a protective drop cloth.They were polite, neat, respectful for the property and the residence, and cleaned up the yard and basement better than how they found it. Strangely, the owner, Wendell never cashed the deposit check until he completed the job and will not accept final payment until the work is inspected.If this is not enough I would be very happy to talk to any hesitant prospective customer. Be careful. There are a lot of companies out there that will do the work, but none come even close to Total Comfort Mechanical.

El
Review №72

Our air conditioner was not working at a very busy time for the company, so I made an appointment for 2 weeks in the future. They were great about moving my appointment up to less than a week. The technician was quick to identify the problem and get the system working.

Je
Review №73

They came quick and got our AC working again. Prompt, and professional.

Jo
Review №74

Wendell and his staff are excellent! Wendell and his level of care to address the specific concerns in resolving the heating/cooling issues in the home can be summarized as attentive, practical, and cost conscious. His employees are loyal and very hard working and they performed impressively in the complete replacement of my heating and cooling equipment for my home. Many thanks and I highly recommend Total Comfort to anyone with HVAC needs.

Al
Review №75

I’m a satisfied repeat customer of Total Comfort Mechanical to service my home central air conditioning system. The technicians arrive on time and take pains to record many technical performance values. Recently their technician came in spite of the threat of rain which could have made measuring Freon pressures at the compressor an outdoor chore of some discomfort. Fortunately, temperature differential measurements at the interior air handling unit demonstrated that the compressor refrigerant levels were adequate for successful cooling performance.

La
Review №76

Wendell and his team at Total Comfort Mechanical did an excellent job. They were a referral from a friend that used them last year. He came out and gave us an excellent price. They were efficient and did an excellent job. Having the mini split air conditioners is amazing!

Ch
Review №77

Had the central air and a hot water tank replaced. Very pleased with the work. Owner and employees are excellent at communication. Prices were very reasonable. Workmen are punctual, friendly, efficient, neat, and do a great job.

Ma
Review №78

Had a long chat yesterday and I was assured that Total Comfort Mechanical had the skill and integrity to handle my problem. Having had a bad experience with another company I was concerned that I would get burned again. I finally decided that I could trust Total Comfort Mechanical and waited patiently to hear back. I heard back they said they couldnt take me on. Had they told me yesterday, I would have been fine. finding out today, after all the assurances I am less than impressed. For anyone searching for good service and integrity, look somewhere else.

vi
Review №79

We decided that we were ready to install a central AC system in our home. We knew it was going to be a big job. All new duct work was going to need to be installed. We literally got 6 estimates. Not only was Total Comfort Mechanicals price extremely competitive, but the work was also top notch.Wendell and his crew came in, laid down tarps, hung sheets, booties on the feet, the whole nine yards right from the beginning. His crew came in and worked their butts off. The work in our opinion was of high quality and the workers were very professional.Price, professionalism, quality, & on budget. In the end we couldnt have been happier with Total Comfort Mechanical.UPDATE: recently had my ac tune up. Still very happy with my new system (1 year old). I have had no issues & the tune up was flawless. I even had a flaw on the face of my digital thermostat and the tech replaced it at no charge. They even gave me the $40 filter for free because they had to reschedule the service. Great company!!!

pa
Review №80

Wendell and team did a fantastic job installing our mini split AC and Kumo Cloud. I highly recommend them to anyone looking to do a similar project.

Ju
Review №81

Honest and straightforward repair. Much better than 2 other firms we got advice and estimates from. Will definitely use their services again.

Su
Review №82

This is the first time I have used Total Mechanical Comfort and Im very glad I switched. I am very satisfied with both my interactions with the office staff and with the work of the technician who did the work.I received a call before the technician arrived to let me know he would be there in 20 minutes. When I went down to see have the work was progressing, the worker told me that the filter in my separate air filter unit had been put in all wrong last year. I noticed that he was cleaning the oily finger prints from the outer surface of my furnace.I plan to continue using Total Mechanical Comfort in the future.

St
Review №83

Been with Total Comfort for 3 years now. They always to great job and always clean up. They are fairly priced as well.Janes is the best technician, if they lose him, they will lose my business.

No
Review №84

Great job as usual, the work is great and they are always leave everything very clean

Li
Review №85

I could not be happier with Total Comfort Mechanical! Every time I have a need of their services, they are fast, friendly, and efficient! They stay until the job is done, stick to their quotes, and are exceptionally courteous and polite all the while!

Da
Review №86

Wendell and the Total Comfort Mechanical team are excellent! They replaced our central AC system. Wendell and his team were professional, knowledgeable, and hard-working. Id highly recommend them.

Na
Review №87

Great experience. Very professional. This company is terrific. I come home from vacation and my heat wasn’t working. Wendell called me with the hour and the next day James was there to fix it! Thank you James!

An
Review №88

James was excellent to work with on my complex system. He actively listens and is genuinely interested in answer my questions. The tune up was thorough and gave me piece of mind.

Br
Review №89

Great company and a very professional staff. They were able to fix an issue on one visit that a previous company attempted multiple times to fix. I definitely recommend this company.

La
Review №90

I hired Total Comfort Mechanical to come and move some pipes in my basement, and I was very impressed with how well they handled the job. I hired them again to work on my ducts and then joined their maintenance program. They showed up on time, knew what they were doing, and had very reasonable rates. Im a fan.

Ca
Review №91

Total Comfort has taken great care of our HVAC System over the years. They came out during the Valentines Day blizzard of 2016 to replace our tenants furnace. And they just finished installing a new high efficiency furnace in our home. We used the MASS Saves Heat loan and they helped every step of the way with the loan and rebate paperwork, which is quite cumbersome. They are always reliable, punctual, and friendly. Highly recommend!

Tu
Review №92

Always put customers first. Ive called them in thrice, and was impressed by the honesty and transparency each time. Very reliable, clean. They are my go-to HVAC guys.

fr
Review №93

We needed to install a new AC and heating system. Of the 3 companies we sought quotes from, Total Comfort was the only one to properly diagnose the problem and suggest 2 options. We are 100% satisfied with their work, and their follow-up. We highly recommend Total Comfort, a company just the right size to make you valued as a customer. THANKS

Ga
Review №94

Awesome job, reasonable price, and excellent customer service. It took 2 days and they were very clean and careful with my property. Simply one of the best jobs Ive done with a contractor.

Vi
Review №95

I feel 100% comfortable using them. I asked the person at the office if I could get my heating service looked at (since winter ended) and tune up the A.C. The person on the phone said you will get a discount because you are doing both.. (really!) and I asked him do something that was not his job. He did this. And I insisted to give him a couple of dollars! Use the people they are great!

AM
Review №96

I have a service contract with them and am glad I do. They always show up when they say they will, then spend a good amount of time making sure everything is functioning properly. I had a different company doing my system maintenance, and they did only a a fraction of the work that Total Comfort Mechanical does, and charged roughly the same amount. Some companies charge you an annual maintenance fee then dont call to remind you about servicing your system. This company is not like that. Before every season, I get a reminder call to set up the appointment. Great company, great service.

A
Review №97

I ultimately chose Total Comfort Mechanical from four competing bids based on the positive online reviews, my interactions with Wendell during the quote process and of course, price.The crew showed up on time each day and placed tarps down throughout my two-family home to protect the areas as they worked; each day ended with one of the crew vacuuming anywhere work was done. The companys quality of workmanship is very high and the system once completed worked wonderfully. Im a very satisfied customer and have recommended Total Comfort Mechanical to friends since.

Br
Review №98

This company is AWESOME! The workers are wonderful people, great at their jobs, respectful, careful, considerate. It was a pleasure having them here to install our HVAC, and we have been enjoying the difference in our comfort since. And a year later, the worker who came to inspect our filters went above and beyond to improve the condition. A++ service!

Ad
Review №99

Always responsive, timely, and transparent. Glad to have someone I can always rely on.

Mi
Review №100

They were able to find out the issue of our AC failing rather quickly (motor died) and get the job done in a reasonable amount of time. The price was reasonable and fix seemed easy - AC works well! Paul also explained their yearly maintenance deal which we will definitely look into as the price is extremely reasonable ($255 for yearly maintenance on 1 AC system and 1 heating system).

Information
23 Photos
100 Comments
4.9 Rating
  • Address:4 Garfield Cir, Burlington, MA 01803, United States
  • Site:http://totalcomfortmech.com/
  • Phone:+1 781-999-1275
Categories
  • Heating contractor
  • Air conditioning contractor
  • Heating equipment supplier
Working hours
  • Monday:7AM–5PM
  • Tuesday:7AM–5PM
  • Wednesday:7AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7AM–5PM
  • Sunday:7AM–5PM
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