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Quality Equipment, LLC
1889 Whites Kennel Rd, Burlington, NC 27215, United States
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Quality Equipment, LLC
Comments
St
Review №1

Had what I needed in stock, little pricey, but when you need it, you pay for it. The service was great and would highly recommend.

Ro
Review №2

Great place for you farm and garden equipment needs. Nathan has been helping me out for years.

De
Review №3

They were able to diagnose and fix the problem within 48 hrs.

Pe
Review №4

Great company with excellent customer service. Helped me find what I needed, quickly and easily.

By
Review №5

Good clean store with friendly, helpful knowledgeable staff for all your John Deere needs. Prices are in line.

Su
Review №6

Very friendly staff, even though they were short handed they were very nice and worked hard to get each customer taken care of in a timely manner.

Ch
Review №7

Service manager from Edenton in very helpful with issues on older JD mower

Mo
Review №8

How here for all your john deere and stihl needs. Both sale and service staff are extremely knowledgeable and can answer any question. Service staff will print diagrams to make your repair easier. The environment is clean and bright. World not go anywhere else in alamance. Plenty of parking space outside. Great selection

Be
Review №9

Ive been getting parts and oil supplies for our lawnmowers. Super nice place. Clean and impressive looking. The parts men are super nice and helpful. Prices were affordable. Thanks so much for all the help!

Ma
Review №10

I needed a solenoid switch for my John Deere tractor and they had it in stock. The salesman was very courteous.

Sp
Review №11

Great place with good people

Ti
Review №12

Great customer service

Te
Review №13

I needed a belt for my tractor and went to the dealer I purchased it from and they didnt have it said it would take 2-3 days. Miffed but said order it left. Ran into friend also farmer they said call Quality / John Deere in Burlington went home got number and they said they could have it next morning BIG SMILE I said wonderful. Call next morning 8:45 they said yes its in . They were Very Busy had to wait but Sales Assistance was pleasant, helpful Samual Rankin . Thank-you for your help . Wished I knew about your place before but you have got my business from now on.

Mi
Review №14

Super helpful and always have what I need. Thanks for all your technical help!

Ja
Review №15

I bought a brush crusher 4200 from Nathan for my 4510 tractor. It broke the ears off of four paws on my tractor. (250.00) each. I bought the first two, they bought the last two. Tried to get my money back for the brush crusher but they said it was my fault for putting to much pressure on it. I have had a loader bucket on it for 15 years never broke one. Contacted sales manager Dean Bowers two times and have got nowhere. I am left with a 1,500 dollar yard ornament and they do not care.

Ro
Review №16

Clean and organized facility with knowledgeable staff

Ke
Review №17

I dropped by with a dead battery for my fathers John Dear only mower. Just had to wait only 5 minutes to be waited on them right out with a new battery.

Vi
Review №18

2nd time there . No Hassle. Very Helpful finding what we were looking for!

Br
Review №19

Parts needed for the repairs on my D110 mower were in stock. Great sales and service.

Li
Review №20

My husband and I bought a new John Deere lawn mower and when we left the store we was not given the handbook. My husband had to go back and pick the lawnmower up and was told there was no gas to fill up the gas tank in the lawn mower. He did however give us an extra key at no charge. Again we still didnt get the handbook. I had to call and ask for it to be mailed to us. Our salesman was Jerry Rabon.

DO
Review №21

GREAT PARTS DEPARTMENT, VERY WELL STOCKED, KNOWLEDGEABLE STAFF, FRIENDLY FOLKS TOO. I HAVE A 1996 JOHN DEERE F725 54 DECK, RECENTLY REBUILT THE DECK. QUALITY EQUIPMENT HAD ALL THE PARTS I NEEDED. JIM C.

Ke
Review №22

Parts department was very helpful

Ro
Review №23

Fare prices and good service

Dv
Review №24

They Have had our lawn mower for a month so far. Service never answers calls or return phone calls. No communication has taken place since they picked the lawn mower up

Pe
Review №25

Im very happy with quality Equipment and have dealt with them for years and the John Deere products that they sell.They stand behind their product and anyone whos looking to buy John Deere product should go there as opposed to a home improvement center.John Deere original equipment parts are somewhat pricey but you can only get them from an authorized dealer ....ie Quality Equipment....... luckily you dont need them very often.

Vi
Review №26

Very nice

da
Review №27

The parts department isnt half what it used to be since they cleaned house

An
Review №28

I drove from High Point to Burlington to get a part for my John Deere and these guys really know their stuff...

Th
Review №29

Great place. Knowledgeable people. They will go above and beyond to make sure you are satisfied.

Ri
Review №30

Jerry Rabon made it easy. I was in and out in no time with a new mower. Super slow Service department dropped them down a few stars.

Gr
Review №31

Nice showroom, great equipment, poor service. Charged $100 to pick up my mower, kept it twice as long as they said they would (why pick it up if you arent ready to service it?), and the bill came in higher than I was quoted with no explanation.

Ro
Review №32

Great! Customer service showing me how to properly remove the mower deck.

Jo
Review №33

Dropped off my lawnmower due to a leak in the rear transmission. They couldnt find the leak - I can understand, hey it happens. I was disappointed in the over $250 in labor charges that was incurred in them trying to find the leak. I understand to a degree but not for a bill that totals almost $300 (including tax and the transmission fluid). All I can say is that I would have called the customer and made sure they were ok with incurring that type of cost when they realized they could not find the leak. Needless to say, I will not be returning.

Ke
Review №34

If you can find OEM parts online with next or two day delivery youll likley get your parts quicker, even if these parts are in stock. Slow, slow, slow......

Ro
Review №35

Nice equipment store (John Deere), very friendly staff.

An
Review №36

Every one is very nice and there to help you

to
Review №37

Very knowledgeable staff. Great service

Bi
Review №38

Very helpful

Ro
Review №39

Drove from Wilmington NC for hurricane repair supplies. Great staff help me find other stores for additional supplies

Re
Review №40

These people are warm, friendly, knowledgeable and go out of their way to meet your equipment needs. Because of this they are sometimes very busy...hang in there besides the wait is worth it.

Wi
Review №41

Great customer service. Friendly people.

Je
Review №42

Fast and friendly service.

Bi
Review №43

Every part right. And right now.

Wi
Review №44

I went twice to buy a tractor not one person approached me to see if i n needed help, went to Graham tractor and brought one home, very poor service at quality equipment.

De
Review №45

They had what I needed

Ch
Review №46

Great people

ja
Review №47

Posted equipment on line that was not there

Ch
Review №48

Good service

Co
Review №49

Great

ma
Review №50

Very good attention and presios

Information
8 Photos
50 Comments
4.3 Rating
  • Address:1889 Whites Kennel Rd, Burlington, NC 27215, United States
  • Site:https://qualityequip.com/about-us/locations/burlingtonnc/
  • Phone:+1 336-227-6207
Categories
  • Tractor dealer
  • Agricultural service
  • Construction equipment supplier
  • Construction machine dealer
  • Farm equipment repair service
  • Farm equipment supplier
  • Landscaping supply store
  • Lawn mower repair service
  • Lawn mower store
  • Tractor repair shop
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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