The cashier name ...Zowie ....was awesome,nice,knowledgeable,she was a outstanding cashier.She needs to be moved up too management.I know a outstanding good employee.She needs to be recognized. Also .... Walt ....he helped as well. The store looks neat and clean.Even the bathroom was clean.

I came in and two older ladies just look at me but never offered to help me they were more busy chatting, but I was luck to be help by a guy I can’t remember his name he was so nice and helpful and made me fell welcome

Just got a shirt and tie. Nice store. Pleasant staff.

Sale was not that could not get help at the watch counter selection in big in tall was very weak

Worst Sephora experience imaginable. Im definitely turning in my beauty insider membership. I just moved to the area and was excited for my first Sephora trip in my new town. The older lady working could not have been more rude. I thought for a moment I was on a prank show, but nope, just awful customer service. Im sadly making my way to Ulta now.

I went in today to get matched for Fenty foundation. Nan was very nice and helpful. I didnt have any problems with customer service. I will go back!!!

Great products, great prices, friendly employees! :)

This SEPHORA store has to be the worst ever. No customer service what so ever. Just so you guys know....your customers is the reason you have a job. SEPHORA please get better employees.

Went into Sephora to buy a pallete and came out a beauty insider and with a free sample. Did not know I could earn points for my purchases. Lidia, thank you! You are the best!!

GREAT PLACE GOT WHAT YOU NEED

Nice stuff, good price

I went in there today & I really wanted to buy some Nars lipgloss, the modern renaissance palette, & a beauty blender BUT the manager followed me around the store just staring at me. Not asking was I doing okay, not providing customer service just watching me like I was trying to take something & I didnt like that. She whispered something to the other employees & they started to watch me too it was very uncomfortable. The only person that really talked to me was the person I always talk to when I go in there because she knows I come in a lot & I ALWAYS purchase my things. For her to be a store manager her actions were ridiculous. Will not be going back to shop here.

WORST CUSTOMER SERVICE EVER. THE SO CALLED COLOR CONSULTANTS SUCK, NEED TO HIRE MORE PROFESSIONAL MAKEUP ARTIST. EVERY SINGLE TIME I ASK FOR A SAMPLE, THEY GET OFFENSIVE AND GIVE ME A DOT INTO THEIR CONTAINERS!!! IVE SPENT THOUSANDS OF DOLLARS AT SEPHORA AND HAVE BEEN A VIB ROUGE FOR YEARS! WOULD RATHER DRIVE TO THE SOUTHPOINT LOCATION IN DURHAM WHERE THERE IS PROFESSIONALISM AND EXPERTISE!!!!

They can’t seem to answer the phone on Sundays😏

Hi, im a customer at your store in Sephora located in Burlington.everytime I go in your store I get bad customer service from one of your employees her name is cindy.she refuses to give me free samples after any purchase I make..she gives a bad attitude.When i ask for my free samples she replys that theres no more .and customers behind pay for their items and your employee cindy grabs a handfull and gives that customer more than 3 samples And that customer was a white female.Im a hispanic women and that made feel like she was racist.I also mentioned about my purchase points she replys that she will give them to me ..but when I check my account thwres no points added to my account.This is not the first time it happens .I hope you can fix this matter soon. I went in today purchased 2 pallets. And again bad customer service and my points werent added again .Thank you for your attention.

Very friendly staff! Good selection.

Good quality makeup but that staff is really judgy and snobby.

Brittany was extremely helpful and nice

Sephora should be ashamed to have their store here..these people are a legit joke and 50+ trying to relive their youth in a make up store.

Well Customer Service Was Very Poor

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