If you’re a female, drive a nice car, or have any self respect, absolutely do not go to this place!!! I asked “too many” questions, so the guy essentially told me to F off. He could not give me a set amount for what their rates are, he had no clue how long it would take to find the problem with my car, and overall he had a bad attitude and no interest in my business. He verbatim told me “this sounds like it isn’t going to work, you should probably go somewhere else”. Incredibly rude. Please please go anywhere but here.

Very glad we found this place. My college sons car was having a tricky brake issue that multiple trips/repairs/months at our home Toyota dealership shop could not identify or fix. Garden Auto was able to find the problem and fix it for good! They were great about scheduling and driving around with my son to get it figured out. They also inspected and advised (for free) on some other work that another local shop had done incorrectly. Great work at great prices, trustworthy, and organized scheduling. Thank you!

This is one of the most beautiful and neat Car Automotive shops in Burlington, NC.Nice,friendly, and helpful.They have beautiful Flowers also to Sale,and gorgeous wreaths to hang on any door. They know how to make you fill right at home.

It only took a phone call to realize the care this staff took when speaking about my sons car. I am in the auto trade for 35 years, the respect and honest answers given were highly appreciated. True professionals. I wish them the best and look forward to their services when needed.

Mike (the owner) is open and honest. Being a women its important to find a mechanic you can trust. I would recommend to friends and family.

Big shout out to Mike and Garden Automotive plugging a tire for my neighbor just past closing time...Locally owned companies are the backbone of our community!!!

Do not go here for anything! They are just looking for ways to make you spend more money. I went to get car inspected and they were looking at things for no cause and failed me and my check engine light is not even on. They saying they can’t pass it for all kind of little things like a bolt... and added notes that will make it difficult. I know people who do inspections who said they were doing much that wasn’t needed. I never had this problem before. I do not recommend them at all!

Amazing customer service here! They went above and beyond to help me and fix my car. I was pleasantly surprised at all of the efforts that they took. To fix my car, I needed a special part. Both of the Mikes worked to locate an affordable part and I am beyond grateful for their help. They have made a customer for life. I highly recommend coming here!

I very much recommend Garden Automotive and Tire! They are were very helpful to me and I cannot thank them enough for fixing my car. My experience at Garden Automotive was great. They are not like most automotive shops because they are HONEST and they provide HIGH QUALITY work. Truly grateful for both of the Mikes and their team.

Absolutely the WORST customer service I have ever experienced! I called about 9 this morning to get a quote on replacing a part on my truck, I was told I would get a call back shortly. I happened to be riding by about an hour later and stopped in to see if they could go ahead and gone me the quote. When I walked in and began to ask the man standing behind the counter for a quote on the same part, he stated that someone else cad called and I confirmed that it was me. He said he still didnt have a quote and when I asked how long it would be he stated About an hour or so, you arent the only person I have to get quotes for today so.I FINALLY got a call after 3pm (6 hours later) with a quote 3x more than what any other shop had quoted me.

Highly professional, honest, and overall great customer service. I have done business with Garden Automotive many times and I have always had an excellent experience. I highly recommend them. Thank you Garden Automotive for all of the great work.

I always go her to get my oil changed, inspection and for all other car needs. I needed to get some miscellaneous car work done. These guys don’t usually do this and they went out of there way to help me out. They did an awesome job with my car and i couldn’t be happier. I highly recommend you give them your business because they will do anything to get the job done.

Mike and team are fantastic. Support local, especially a place that has fair pricing and doesnt hit you with unwarranted repairs.

New to this area and found Garden Automotive. Overall, I was highly impressed with everything very professional and affordable. I definitely recommend going to Garden Automotive. Thanks guys for doing a great job.

Beyond thankful for Garden Automotive! I highly recommend them. They are professional, clean, and the prices are very affordable.

Have been going to Garden Auto about 8 months. Picked them due to convenience to where I live. They have done inspections, oil change, replaced a bulb and put on a new set of tires. Prices are reasonable and service is great. Atmosphere in waiting room is pleasant and folks are friendly and professional. Glad I found them and plan to make them my repair shop.

Quick service.

Got my car repaired here. Mechanics were helpful and honest about my cars problems. Got a long list of repairs done for me in 2-3 days.

Great staff and EXCELLENT service! Top of the line!!

Good labor rates much cheaper then other shops but still great service

Where we go for all of our auto repair and tire needs.

I have to hand it to Lori, Caroline, Mike Sr., Mike Jr. they know how to take care of customers and vehicles. It’s hard to find trustworthy auto mechanics but Garden Automotive is definitely trustworthy. I highly recommend you go see them. You will be surprised that they can handle simple and beyond. They haven’t told me to try another shop yet. Their experience is amazing.

Even though I own a garage. This is a very professional garage,with excellent customer service.

These guys are the best! This place is designed to make it comfortable for woman to take their car to the shop. Im not a woman of course but I do love this shop, one reason is because how nice everyone is. From the moment you walk in the door to the moment you leave you will feel comfortable. You can feel comfortable these guys are not going to cheat you out of your money. Very nice and clean facilities, parking is always clean, bathroom is clean. They sell drinks so if you forget to bring something and you are going to be there a while dont worry they have you covered. The only thing that I think that they could fix is they have a TV but it streams ads for the shop on it over and over again 24/7. Im already in the shop you dont have to advertise to get me in, Im already here. Put the news on because depending on what you came for you may be there a while. The news or something else could definitely help pass the time faster. Other than that this is the best shop in Burlington!

Very good experience very friendly and knowledgeable

We were coming from Charlotte going up to Greensboro and our tire blew out on the interstate. Being unfamiliar with the area, we got off at the closest exit to look for a business to replace or repair our tire. We first tried a big name tire company and their service was terrible, so I found Garden Automotive, who helped us with directions to find them, they were professional and very fast plugging our tire to get us back on the road in order to not be hours late in picking up our new rescue dog.

Great costumer service.

Good fast service!

Convenient affordable fast great customer service

Called up there to get a quote on changing my IMT o rings changed = intake manifold tuning valve rings. When the guy answered the phone immediately said I dint know what that is and hung up. Sometimes I wonder if mechanics now and days only just know how to do basic car services.

I have been going to Garden Automotive for some time now and I have really enjoyed it. I am so thankful for Mike and his team; they truly know excellent customer service! As a woman its very hard to find the right car repair shop and I feel very safe in taking my vehicle to Garden Automotive because they are very honest and trustworthy. Truly grateful for Garden Automotive!

Man am I thankful I found this place, Garden Automotive and Tire is amazing and the place to go to get your car repaired. They fix brakes, tires, and everything in between and the people working there are so nice. You always feel so welcomed when you walk in through the doors. It is so nice to say that there is a place like Garden Automotive where you can take your car to get repaired for a low price and at such great quality.

Went in for 1 tire waited almost 2 hours and then was over charged for the tire. Wont be back!!

This was first visit to Garden Auto. I was very happy with the whole experience, good people and good prices, I will be bringing my car back again. Thanks

I have been using Mike/Garden Automotive for almost a decade. They are the best in town and the most honest I have ever encountered. You will be very happy you used them.

Had a lower ball joint and tie ride replaced. They said I needed more ball joints and tie rod ends, which I replaced on my own. Took it to whites automotive in Mebane. They said the work on the drivers side that I had garden replace was put in wrong and had to adjust the tie rod and the work I did on the passenger side was off a little bit because the control I put in took out my camber I believe. If you go to garden automotive. Expect to pay at least $600. Or more. Ripoffs.

Went to this place for emergency help, stood in lobby and dude on phone wouldnt acknowledge I was standing there, told me to make appointment for another week or two, I left went somewhere else and was helped there... unbelievable

Great people! Knowledgeable, caring, fair prices and most importantly... trustworthy. Thanks Garden!!

Mike and Mike have been a great find. Ive been taking my vehicles there for over three years. Everything from oil changes, inspections, and tires. Prices are always competitive, scheduling is flexible, and I feel that all the techs there do great work. I cannot recommend them enough.

Excellent work is always done. My vehicle has 192K miles, and Garden Automotive & Tire keeps it running perfectly.

I have been bringing my car here for 2 years and have nothing but great things to say. As a woman who knows little about cars, I appreciate that the employees here explain what they are doing to my car and suggest things that I may have forgotten to do (but not in an unnecessary, upselling way). The prices are good and I feel confident that my car is being well taken care of here. Thanks for all your help!!

I had an amazing and wonderful experience at Garden Automotive and Tire. Words can not explain how grateful I am for Mike and his team over there. I had a lot of problems with my vehicle due to the previous auto repair shop I went to, but thanks to Garden Automotive my car is running like its brand new again. Their prices are low and they do not overprice you at all. Garden Automotive will now be the only automotive repair shop I will go!

True definition of customer service, and integrity. Especially when it comes to a finding a trusting mechanic. I had Mike and his guys work on my vehicles, and they arent just dilligent, but do there research, as it turned out some pretty expensive repairs that I would have to had paid, was covered and taken csre of the dealership in which I had purchased it from. Very relieved, thankful, and would recommend them to any one in need of a trusting mechanic. Thank You Gardren Automotive for setting the standard, and providing a peace of mind!!!

I am glad that I took my problem car here. I had a problem with my alternator and it was fixed correctly and no issues since. I went ahead and got some tires while I was there because I saw that they were actually less expensive than the discount place WITH a sale..

Great place and friendly folks. All of the work we have had performed was excellent. I will continue to have all of my vehicles serviced at Garden Automotive and Tire.

Recommended by word of mouth when I needed a Volkswagen automotive service in 2007. Mike (the owner) and Mike (the employee) are both excellent, honest, and fair. Ive been a customer of Garden Auto & Tire for years, from oil changes to inspections to tire changes, and everyone there knows me by name.GA&T will tell you when they cannot fix something and you have to go to a dealership, or when something was so simple to fix, that there was no charge - just their standard friendly service. It does help to telephone ahead 24 hours, just in case.

They will take care of you and treat you like family. Have been coming here for years. Great local business.

I am sad it took nearly 4 years for me to find this place. I have only been for an oil change but I will be back. What a great group!

I called at 10:30 am, scheduled a 12pm inspection, oil change and wiper replacement. Mike greeted me and was extraordinarily friendly the whole time. Unfortunately my lunch was a bit shorter than the time they needed to finish up the work (which was amazing and very reasonably priced!!!) and Mike went out of his way to drop me off at my job located up the road, despite my insistence that I would walk! He then *dropped my car off* no more than 15 minutes later at my job. I have never had such amazing service before. I will absolutely come back and recommend this shop to everyone.

Good place to bring your cars! Great quality of work and great prices to go along with it.

If I could put zero stars and still leave this rating I would...Loyal customer until today...no longer will they receive my business...brought in my daughters f250 truck...knew I needed a new reservoir tank, had already ordered myself...but knew I was having an issue with an oil leak, just didn’t know where or how bad...asked them to check for oil leaks and let me know what was going on prior to doing any other work...called after two hours to check since I had not received a call, was told someone would call me back...called after another hour and a half, was told someone would call me back...15 mins later they called me to say new reservoir tank had been installed and oil changed, and that I had an oil leak around the head gasket but that was a major repair they could not do...I inquired as to why I didn’t receive a call before any work was done like I requested but got no answer...I had to pay over $300 to get my daughters truck back...for work I had intended to do myself if the oil leak was a major issue...I attempted to speak to the owner about my issues when picking up the truck and he would not make eye contact or even acknowledge I was speaking to him...never again

Great staff, clean customer friendly shop. Just want I needed at a fair price, didnt try an up sale me on anything. But did check my fluid levels and tire pressure, Thanks GA&T

Been a customer for 8 yrs and never left unsatisfied with the work they do. Reasonably priced.

We have taken our vehicles here for several years and always had good experiences, until this time. We needed the exhaust manifold/catalytic converter assembly replaced. We could have taken it to a cheaper place, but as I stated, we have had good experiences here for several years and decided to have them do it. They replaced the part and told us it was finished. My wife picked up the car and when she got it home realized it was leaking oil, a lot of oil. We went back and looked where it was parked after being worked on and sure enough, oil was there. We took pictures. Not a few drops, but a good amount. There were zero oil leaks prior and we thought perhaps they accidentally broke the oil pan. No problem. Stuff happens. Called them to tell them and they said it was leaking beforehand. No, it wasn’t. We left the car overnight and the spot it was in didn’t have any oil leaked. They said the repair was nowhere near the oil pan, but it is literally right next to the oil pan. They said they never touched the oil pan, but then later said they touched it because they saw a little paint flaking off because of rust. Why would you start messing with it if you weren’t doing anything to it? If it was a leak because of some rust, it would have started as a slow drip, not where all of my oil is drained out overnight. Then they said it was something we ran over on the way home, but forgot about the oil sitting in the parking lot after they worked on it. Also, every time we have gone there and they saw something else wrong, they always called and told us, asking if we want it repaired since its already there. Nothing this time, they said they thought we knew about it and people drive cars with leaking oil pans all the time. My guess is when they were welding the parts on they damaged the oil pan, thought we wouldn’t notice and when we did bring it back, they would get more work. Now, I have a car sitting in the driveway with no oil because its all over our driveway, so I can’t drive it anywhere to fix it, and if I had the tools to do it myself, they would not have replaced the other part. I don’t mind mistakes as long as you are honest. Even if they didn’t mess up and noticed it was leaking, they should have said something, but didn’t. What I do mind is how they went about all of this after we spent over $1,300. They are blaming it on us knowing it was not leaking before it showed up. I would have noticed it sitting in my driveway day after day without being driven. There would also be oil where we parked it the night before, but there isn’t. This leak happened in their shop and now they don’t want to take any responsibility. All they had to do was replace the oil pan while it was on the lift. Instead they let my wife drive away in a car severely leaking oil and could have possibly ruined the engine. They then said if we wrote a poor review that would be slander. No, it’s a review of personal experience. Years of happy service destroyed in one incident. We won’t be back, not that they care. Now, please respond with your fabricated reasons of justification and continue to blame us for your failure. EDIT: Apparently we are not able to respond to your reply, so I will add it here. First, you did not call us to tell us anything about the oil leak. Mike only called to tell us we needed another O2 sensor because it was stripped out when removed. Second, do I need to post a photo of the oil pan to prove it was not rusted through? I still have it in my garage. I will happily post it here to show you are not telling the truth. Additionally, I can post all of the photos we took of your parking lot showing no oil leak where we left it, oil where you left it, and oil in our driveway after you repaired it. The last time I checked, rust doesnt focus on a tiny squared shaped spot to put a hole in the oil pan and no where else. I am not a certified mechanic, but I do know how to work on cars. I changed this oil pan myself. We didnt even bring it back for you to finish the annual inspection.

Had been going here for years for oil changes and recommended to others but I will not go back and will not recommend to others anymore. I was overcharged and misinformed of the services that were to be done to my car. Nice folks but need to inform customers of pending charges before service is performed.

They do a good job on changing oil! They never push you to get other things done, they will recommend something, like transmission flush,etc. I am giving only two stars because I had asked if they could un-hook my battery and then hook it back up because the trac off light will not go off, they charged me $8, if I had known they were going to charge, I would have done it myself, I have a toolbox in my trunk.

Love this shop and the staff, very friendly & reliable, they always have the lowest price but the best Service !!. Coming from a Customer Service Field myself I am funny about my service, they more than surpass my Quality of ServiceMr & Mrs Albert Baxter

Great service and great people

The best customer service in Burlington. You can totally trust these men

I take all my vehicles to Garden Automotive they will not give you a list of things to fix that do not need to be done like other places.

Took my car to have then take a look and see why I had a rough idle and give me a quote for how much to repair was told it needed new spark plugs a new coil pack and a new ac belt as well as two tires the quote was over 700 dollars. when I said I wasnt willing to pay that price I was told I would need to pay 77 dollars for the price quote even though They hadnt done any work. I would stay away from this shop as you can see from the reviews they are not honest or good people by the way in case anyone was wondering why I thought there quite was so bad I took the car to sears auto center and had every thing done for 260 dollars lol they even had the nerve to threaten me when I told them I was gonna write this review. At this point I just want people to know the kids me of people they are dealt my with here. Sears autocenter actually did a great job for me and there prices where much better I would recommend them over this place anyday.

Always got a nice clean waiting room and some of the nicest staff

Great service and honesty will keep me coming back.

Customer service is second to none. Mike is wonderful!

Friendly and helpful staff!

Staff is awesome. Great prices on tires and dont try to upsell you on stuff you dont need.

Ive only been here once (for an oil change), but you can bet Im going to make this shop my go-to auto repair shop. The customer service was excellent, the facility was nice and clean, and the oil change cost less than $30. When I went up to pay, I was told that my cars windshield fluid had been topped off, the belts had been checked, the air filter was checked, and they even filled my tires to the appropriate pressure. Who does that?! Amazing. (Or maybe Im just used to poor service elsewhere...) Plus --- they didnt try to tell me that one of those things were bad (I had actually gotten the belts replaced fairly recently, so I knew they should be working properly). For the ladies: I never got the impression I was being duped, and while I was there two other ladies were getting their cars serviced, so this is a seemingly female-friendly shop.

Friendly, honest service with reasonable prices.

Nice shop with friendly people did good work

Great place for tire needs.

The only place Ill go to!

We do take these posting and commenst very serious and that’s why we respond!

Worst experience I have ever had with an auto shop.

Get most of my car needs taken care of there

Good work.

Great