Most of us have gone through the stress of buying new car and know the hassles that awaits. Unfortunately, I had to add the stress of finding a new car during the Covid-19 pandemic. My journey started as most, looking online finding dealerships close to me and looking at their inventory. Living in Shoreline and have two Toyota dealerships within 5 miles of my house I figured it would be easy, nope. Those two dealerships will go unnamed but after contacting them and requesting communication through text and email only I received phone call after phone call. This was even after I told them they didn’t have what I was looking for. Since some dealerships were only doing online sales during the Governor’s mandate I felt as though I was stuck either dealing with these relentless dealerships or just waiting. I chose to wait and see what came after the shelter in place was lifted.Week or so went by and I was talking to a coworker about my issue with those other dealerships and he told me I should contact Foothills Toyota in Burlington. Said he had a good experience with them, so I went to their website to check out their inventory and like most dealerships they were closed due to the mandate. To make it more disheartening at that time they didn’t have the exact 4Runner I was looking for. I was ready to give up for now and wait everything out, but before I clicked the close button, I saw the contact us tab. So, clicked on and left my number and specified text message only. With in 30 minutes I received a text from their GM Tyler. After a few texts back and forth where he was upfront about not having what I wanted and not pressuring me with phone calls, he told me he’d see what he could do. Later that day I got text from him saying he had one coming in that fit my requests, but he wasn’t sure on date because of the current Covid-19. He emailed me the build sheet and it fit my requests to the letter. A few texts later with pictures of my trade in, which he gave me a ballpark number on trade in value that he said he’d confirm in person, price confirmed on the 4Runner, my name was on it. Now it was a waiting game, which I was giving constant updates on delivery.Fast forward a month, my new 4Runner was delivered but still had to wait for the Governor’s mandate to be lifted so they could open. Tyler texted me on 5-4-2020 telling me he could sell me the 4Runner on the 5th, I was there at 8:30am excited but also stressed because of past car buying experiences. We all know what happens they got you in the door, you just drove 60 miles to get there, here comes the switch-a-roo and pressure for extras. I prepared my NO FACE and ventured in where I meet Tyler and his salesman Ed and was ready to battle. Well people it never came Ed was a pleasure to interact with, no up sale, Tyler checked in, its was the best car buying experience I’ve ever had. They had all the precautions in place for Covid-19 they even gave me exactly what I was quoted for on my trade in. I was on the rode by 9:30am in a freshly washed vehicle with a full tank of gas, smiling from ear to ear.I would recommend Foothills Toyota to anyone. They treat you like a customer not a dollar sign and I could not be happier with my new 4Runner TRD pro in Army Green. Take the drive you won’t regret it!

Russ was great. He walked us through all the paperwork and explained everything as we went. This was a great first time car buying experience.

Took a few hours for paperwork but I got to take it hine today

Awesome!!!!