Help get the part I need quickly for my dads pickup but in the end it I still hauled it home but still used it to remove the heater core hoses many times because nothing was going my way

Extremely knowledgeable and can get you any part you need. Ill never go anywhere else.

I had a tail light out, so I stopped by NAPA to get a replacement bulb. The first thing that stood out to me was that the the employee behind the counter greeted me with a smile and asked what he could help me with. I already had an extra bulb from a two pack I had purchased some time ago, but wasn’t sure if it was the right one for the tail light. The employee offered to come out and take a look at it for me. He pulled the bad bulb out and the replacement bulb I already had was what I needed! He replaced it for me and I was in my way! Now THAT is great customer service! His friendly and helpful demeanor were very much appreciated. I will definitely be back!

This is the worst store. Customer service is for s#!+. Do not attempt to call for any inquiry about any part for a vehicle, unless you have at the least 12-24 minutes to waste. Then youll get to waste another 15 minutes to reference the part number that was given to you by another store that told you that this store has 7 of your items in stock. Monumental waste of time. Better luck taking your chances in a Walmart line.

If I have to go to an auto parts store, NAPA is my favorite. This particular NAPA has many tools in stock, including hard to find hub sockets and many specialty tools. They dont carry a lot of the cheap gimmicky stuff that the other auto part stores carry, which is great.Plus, the store is staffed with guys that know about car parts, go figure!? So awesome!They are career guys with knowledge and experience and care about what theyre doing. I really appreciate that.

Came in today to get wiper blades close to closing time. I couldnt see in the rain with my old ones and asked if they would install them real quick and the response wasnt quite what I was hoping for. I was told they are getting ready to close and rushed me out the door. I was just looking for a little help being it was a new truck to me and just wanted a little help with the install... I work in a industry where you go home when when the last customer is satisfied, was expecting the same but got nothing close to it.

All ways AWESOME to get parts there. Friendly and knowledgeable . Keep up the great

They are always friendly and helpful. Luis is awesome!! He could not have been nicer. He replaced my wipers for me in the pouring down rain with a smile and awesome attitude. Thank you!!

Always have what i need. And the employees have always been nice and very helpful 😀

A fantastic Napa store! These guys have everything! They were a great help on my project!

Good prices with their sales.Online orders are a little rough still though.Other than that still the best place to go for diy people.

Thank you so much NAPA and especially Dan!My battery died in the parking lot next door at an appointment and he came straight over and got it started in less than a minute! Wonderful customer service, I highly recommend this location!

There alright not the best and not very friendly its kind of like the customers are an inconvenience to a few of the employees Im guessing they dont like there job

By far this place is the best compared to AutoZone they treat you like kings at Napa

Very helpful staff. The sales associate was able to locate the proper fuses for our vehicle as well as windshield wipers. Even came out to the car to confirm the fitment. Made our visit easy and efficient. We were able to fix our vehicle in less than half an hour and be back on the road quickly.

Under stocked very un profecional

This is the place for good quality replacement parts. Replacing parts is not easy. When you do, replace them with the best quality part you can afford.

Very helpful people helped me find lift supports for my hatchback!! Thank you!!

Called ahead to ask if they hat it in stock...They said yes, they had 2 of them.I drove 40 miles to get the parts and when I arrived I was told they dont have them but could order them in for the next day.No thanks... The only reason I would pay 2x the price is for convince. If I have to wait I may as well save the cash.The wonder why brick and mortar cant compete???

Some of your employees need some help, went in with a pretty simple request could you tell me the axle nut size its written down on your computer program and the lady told me she didnt know blah blah blah. Went to oReillys and was out of the store in 2 minutes with the information and socket I needed

I always come here to see the awesome Oscar! But todays help from Janice was the definition of great customer service! She made a warranty part exchange a painless process.

People are 1st class there - they go above and beyond to help you out with your automotive needs! You might save a few bucks ordering online- but I would rather pay a dollar or two more for the awesome service!!

They are rude,very lazy & always try to look busy when customers need help. the workers wont help one another so if your guy at the counter is new you’ll stand FOREVER & the other workers offer NO HELP. they only got one star because its the lowest there is. I stood at the counter for 25 minutes while the associate tried to locate prices for the parts I had while the rest of the staff scattered and started facing stock. Linda and Robin are particularly snippy and condescending, and just for fun they will argue with you about what parts you asked for. the staff at Auto Zone on burlington blvd was more than happy to help me out, and when they didn’t have all I needed- directed me to other options. from a lifelong SNOHOMISH COUNTY Napa customer- DO NOT SHOP AT BURLINGTON NAPA

Gave me the part I needed

Very helpful and entertaining. And definitely got everything i needed!

Quickly in and out for the correct part with no fuss.

Always the best

Always have what I need. Even the odd ball parts.

My son bought a battery and found he didnt need it and the owner would not let him return it. After telling him he needed other parts he agreed that might help. After 3 hours and 3 Napa stores ended up just getting his money back. Talk about a wasted afternoon.

Largest auto parts warehouse Ive ever been to. They had everything I needed.

Worst experience in a parts store Ive ever had, and awful attitude towards customers. The women that work there will be rude directly to your face, cut you off before you can finish talking, and will get angry when you dont have part numbers before calling. Then when you say you need another part they sigh, roll their eyes and act like youre burdening them. Been buying from napa for years and I wont step foot in this location again.

Has good parts and theyre in stock

Only place had the right part I needed. In out no fuss.

The place to go in skagit county for parts. Knowledgeable staff. Good quality parts.

Helpful and they stock the parts I need. I like their service

I was seeking a fleece oil filter for my ML320 diesel, but no cigar...

Got me what I needed quickly. Thanks!

Excellent help from the knowledgeable staff. Prices are always fair.

After trying to save money at those other nationwide parts stores I have learned that when it comes to your vehicle quality and professionalism count. I trust NAPA know how!

Gotta love nappa know howp

Very helpful w/good selection.

The best parts store in this area!

Stock Amsoil which is nice, and always quick to answer questions.

The only Napa store that doesnt do oil recycling

Very helpful staff. Had what I needed.

Good stock decent help ok quality

I work here, so Ive got nothing but love for this place and my co-workers

They found a part that stumped the guys at the dealership. Lol

Quality parts knowledgeable service at the counter

Very helpful staff

Great people with outstanding vehicle knowledge

They know their stuff!

Pretty bad when you leave your items on the counter because the cashier doesnt acknowledge you standing there waiting because he walks away to check his cell phone.

Awesome customer service

Got my starter /w special bolts for 08 BMW

Best place to get parts !!

Friendly and knowledgeable about cars and product

Helpful and always friendly!

Really friendly and knowledgeable!

Quality parts, good help

Great service

Great service and top of the line Parts

Close, can get most all need there

Life savers.

Very helpful employees

Super helpful

Helpful people

All lot parts

Its ok

Fair place for parts

Super annoying

Got what i needed

It is very good quality of parts that napa sells but has no bilingual cashier so sometimes it is difficult