Perfect!! Very nice people. Got me a very nice truck.. Im a happy customer. These other car places should take lessons from this dealer on how to treat people!!

Definitely recommend..Westcott repaired my truck to its original factory condition. They even detail cleaning making the vehicle showroom fresh..how bout that! Not only that we they kept me up on the work progress untill completion. Not only that, they are very customer focused providing friendly service throughout the whole process...how bout that. 👍 Yep, I highly recommend!!!

Wescott GMC is a fantastic dealer. They were very easy to work with and always helpful. Dont think about it, just go buy a vehicle from them. Go talk to Chaz, hes the best. Chaz for president 2024

I love coming here! The staff are super friendly! I bought my Buick Envision a year ago and it was the best decision Ive made. If youre into GMC/Buick, or just simply looking for a car, this is the place to go!

This is the first time my vehicle was serviced somewhere else other than Hendrix where I purchased it in 2011 brand new. I was pleased with the check in process, schedule process and the how quick I got my vehicle back. Service was completed right the first time and I did not have to bring my vehicle back as I have like at Hendrix. Thanks again.

The customer service was awesome. We didnt get the car but I would return again.

Tabatha was great to deal with, but there were some overall issues with the sale. If you purchase a vehicle from them, make sure you check it over really good. Mine was missing a front passenger side floor mat and only had one set of keys. Sounded easy to get straightened out, but turns out it wont be. My points will get me $5 off the floor mat and Ill have to figure out how to get another key. In fairness, this was a used truck with 2500 miles. Paperwork was also missed that had to be signed the following week.It wasnt a terrible experience and I really like my truck, but feel like they could be more professional. I would expect more for a 60k truck. Would not recommend.

This dealership is awesome. Desiree made our buying experience a great one. We drove from FL to NC to get our new 3500 truck...very happy purchasing from a good company!

Big shout out to David Westcott Buick!! While going through Burlington NC my car started giving me trouble. Called service department at 9:00 am. Talked with Jim.Told him my problem and that I needed help! I had a 4 hour trip home and my car was giving me trouble. Could he help me. Sure I will try to work you in and get you on the road To make a long story short he got my car and got it fix by lunch and sent a car to the Motel to pick me up. The lady was so kind and helpful.I told my family that this group of people helped me knowing that they had know chance of ever getting to sale me anything because once I left to go home I would never pass their way again. The world needs more people like thisThank you so much David Westcott Buick I will never forget you;!With Best RegardsBeverly S Carnes.

Parts took a while to arrive from GM. It was not the dealerships fault. Once the parts arrived they immediately called me to set up an appointment to fix my truck. Overall they provided great service.

The staff was friendly and professional. I appreciate the time they spent fixing my Buick. Thank you so much.

A truly professional experience. This is my 2nd time purchasing a vehicle from Westcott Buick GMC and no complaints. The sales process with Tabitha was amazing. She knows what she is doing.

Awesome service.Nice staff and always on top of things. Enjoyed talking with staff member Desiree Minor as always. Service staff was very nice. Thank you as always for excellent service. 😀👍God Bless you all🙌

I have never written a review before but this was that crazy. I wanted to purchase a 2021 GMC Yukon and was told they would not sell to me at full price because I wanted to pay cash. I was told I would either have to trade my car or finance for them to sell me the vehicle I wanted. I do not understand how you advertise a price and then will not sale the vehicle for that price.

Tabatha was awesome!! She knows her business. Robert was also very helpful with the Tech stuff!!!!

Chaz Pyrtle made our experience at Westcott. He was professional, understanding, and a family man. If you want an awesome buying experience please ask for Chaz.

Awesome Dealership.......Chaz and Desiree are the best......Purchased many vehicles from Chaz and could not be happier.....

Had a great experience at the dealership. Been working with Tabitha, Chaz and Amy for a few weeks while my truck was in transit. They were so helpful and made my experience a great one. I would highly recommend them and this dealership. I love my new truck.

Dealership did not accept GM employees discount. Otherwise it was a good overall experience.

Deserie was EXCELLENT and I couldnt have asked for better service. She was very helpful over the phone, greeted us at the door, helped me understand all of the paperwork, car features, etc. She went above and beyond to make sure I was happy with my purchase and I would drive 2 1/2 hours again in the future just to get the service and help that the dealership provides.

They done a great job very friendly 👍🏻👍🏻

Tabatha Hairston, is an awesome Internet Sales Director. Tabatha walked me through every step of the way. Any questions I had she was able to answer them without hesitation. I will be recommending Tabatha to everyone I know that’s in the car purchasing market.

Have waited a month for a part because it wasnt ordered the first time, despite my checking the status 3x. Now I a have to wait for the install appointment that I asked to make last week and was Refused. Not happy with the situation at all. I do not recommend. Parts person is super polite and attentive, just refused to make my appointment.

Tabatha goes above and beyond for her customers. She was very helpful, friendly and polite. Made my car buying experience a very easy and smooth one. Very knowledgeable about the cars and features.

This is my 2nd vehicle that Ive purchased from Tabatha. My family and friends Ive sent to buy from her as wellShes GREAT to deal with. But your sales manager Brandon i will NEVER recommended anyone to deal with him ever!!!! He talks down to woman. I would appreciate it if David Westcott could contact me

Paper work was well prepared ahead of time. Vehicle was just as described and arrived on time

I like the sincere approach to customer service. The folks seem genuinely courteous and helpful and funny. The representative that checked me in remembered a small detail of me from my last appointment a few months ago. That goes far with me. The service was performed quickly and the additional information I was looking for was handed to me promptly.

Had an emergency situation, could not get an online appointment for three days but after talking to dealership got me in and completed the repair in under 3 hours.

With my experience with west city. Robby and Amy were very pleasant,respectful, helpful,and very detailed. Great job!!!!

Desiree is fantastic, she did her absolute best to find a vehicle for my wife with a very narrow set of criteria. They went out of their way to try and Mahe us happy

Fantastic and affordable service!

I have never liked going to dealerships in the past but the guy who worked on my car was respectable, polite, and honest. Great interpersonal Skills.

Awesome service department, entire faculty just awesome!

Everyone there is always very nice and take good care of me. I thought I needed my brakes replaced, but they were very honest and told me that my brakes were still in good condition. I will continue to take my car here.

Tina was absolutely wonderful. Although the new was bad, Transmission, Tina was great! Carsheild not accepted still She made me feel like that she cared about how I wiukd address the cost. Thank you Tina for your kindness. Westcott is gonna miss you.

Jimmy was a delight to talk with over the phone, and went above and beyond to be helpful and courteous. Jimmy was kind and professional, and I would trust him as a salesperson with integrity.

Please never buy from this place. I bought the car February 2020. By April 2020 I had my car brought in twice. Since then it was brought in two more times for the engine light. Then my cooling system went out. The owner just told me they will not service my car anymore because I threaten to do a review. Wow. This is just amazing to me. PLEASE STAY AWAY!!Edit/added to that lame response...My review made it clear that my car was bought from you guys and was ONLY serviced by YOU numerous times before this review. My privacy has nothing to do with those facts. This review only spoke on those facts. If you would like to speak on the fact I was forced to use your loaner car because of these facts then accused of smoking in the vehicle and was never confronted about it but was banned, THEN JUST SAY IT. There was never any smoking in the car and no one ever even notified me of these allegations or decision that was made without my knowledge under my name.Privacy? Covid got rid of HIPPA laws so privacy means nothing in America these days. Hence this review.Further more….This car dealership is horrible/trash/unprofessional and from the looks of past reviews it hasnt changed much over the years. The owner is the worst thing about the place. But I will say, I personally grew to love ALL of the OTHER employees there because my family bought many cars from them over a 20 year spand. I continue to see the disrespectfulness this place has especially the owner.So HOW ABOUT you address those faulty *bleep* cars before you respond being ignorant?

Thought I was getting a great vehicle according to sales rep but its definitely a lemon

Doesn’t take much for me to recognize great customer service. Was my first time having to take anything in for a warranty repair and Robert took care of me. Gave me no hassle and squeezed me in next day right before Christmas. Will definitely have my future business!

Respect is the name of this Dealership. Even if you didnt buy the car there, the vehicle maintenance staff is helpful and flexible. Its hard to find honest mechanics, but this place has them!

Terrible dealership. Like one of those dealerships you hear the shady reports on. Sold us a legitimate lemon, car so bad even the auto shop referred a real life lemon lawyer. They knew this car was trash, within 10 months, 8 trips to their shop. Terrible janky car dealer

Great service department. Great people to work with.

I called to have a wiper repaired. It took less than 2-hours and the work was done. This includes my travel time.

Very courteous and very prompt with getting my vehicle done.Many thanks!

This was my third visit prior to purchase and from my initial experience, I felt like a valued customer. My husband and I have been searching since mid summer and we finally purchased in January. I had visited basically every sales lot in Alamance County, a few in Guilford and Raleigh. So glad we decided to keep our business at home in Alamance County. We have returned to the dealership a couple of times since our purchase and it is very conveniently located and whenever we have questions everyone is willing to assist. Thank you Tabatha and all of the staff that helped us.

Friendly folks who do a good job.

I worked with Robby on two separate occasions, and both times ended up purchasing a vehicle. I love the cars I got here, and the agent’s commitment to customer service and doing things right. I will be back.

Great place to get your GMC serviced!

Great customer service.

Great overall experience. JR, Chaz and Jimmy where easy to deal with. Exceed my exceptions.Thanks!

Great staff of employes and very helpful with all of my issues

Always great service!

Super great employees

Absolutely wonderful car buying experience with Jessica & Chaz. We were treated like family from the moment we walked in. They were patient, kind, and informative. 10/10 recommend & we will def. purchase from them again.

As always my experience at the dealership is always great! Everyone & everything was Excellent! Thanks Tabatha!!

As always, the service was excellent. I especially liked waiting in the showroom instead of the lounge area because I could read and listen to music instead of TV.

Great experience they were the only one that had a GMC 6.6 Duramax AT4 in stock after a month of searching and they stayed late to make sure I could leave with the truck that day. I am also very picky with my corporate credit and we’re able to accommodate the requests I made. Friendly staff will be back as my company grows!

Quick communication and follow-up during the negotiation process. When I arrived to pick up my new vehicle, everyone was kind and courteous and right to the point. All paperwork was efficiently prepared and no one attempted to up-sell any follow-on dealer-specific programs and/or incentives. I was in and out in less than two hours on a busy Saturday afternoon. Easily the best car-buying experience I have ever had. Tabitha and Jessica were both top-notch and truly focused on the customer experience. Buy here with confidence.

Worked with Robby Shelton. Was very easy to work with and genuinely interested in making our experience top notch.

Always pleased with there service department.

Best car buying experience we have ever had. They where honest and fair with the numbers. Very freindly and helpful. Answered all our questions, fixed all our concerns or issues. Did everything they could to get us in and out fast!! We love the new car and feeling like we were treated fair and got a good deal is priceless!!

It was good to the point.Great servicemen

Friendly staff. Quick and efficient

Jimmy is the best! Came in with a car I owed quite a bit on I just knew it wouldn’t work out... they gave me more than I thought they would for my trade and got me in an awesome new ride! It was an easy process and I love my 2014 GMC Terrain! Thank you

Unfortunately, the dealership is having to deal with noted and ongoing computer issues. It seems that 2019 GMC Sierra trucks have a manufacturing flaw that cannot seem to be corrected. My truck has been back to the Westcott service dept many times with no resolution. VERY unhappy with GMC!!!

I paid $334 for a diagnosis and repair. When I left there, I encountered the same problem that I experienced before and when I arrived. The staff immediately took the car in performed another diagnosis with no additional cost as if doing me a favor but that was expected considering the fact that I just left there not more than 30-45 mins prior. That was just the right thing to do. After the second diagnosis was done, instead of describing what was wrong and the cost in a more private setting the service rep blasted it in the open lobby area where another customer was sitting overhearing my personal business related to my vehicle. I immediately felt disrespected.

Fast, Efficient and friendly service

This is the 6th vehicle be purchased from Jimmy and we are beyond satisfied

We have been customers for years! They are the best when it comes to anything GM, not just Buick and GMC. Excellent service, even better people!

The people are wonderful they work with you & make sure your car is running before you leave the place

Great overall experience! The deal was completed over the phone as I lived over an hour away. A persons word and trust go a very long way with this company and very happy that I gave them my business! Everyone was very friendly, polite, and considerate! Signing the paperwork, test drive, and looking over the vehicle (what could normally take forever) took less than an hour, unheard of when buying a car! Proud owner of a 2019 Nissan Armada and would def do business with Westcott Automotive again, hands down!

Great service, friendly staff, a wide variety of choices.

I always receive the best care & service at this dealership.

I came in with a simple fuel line leak nothing to evasive to fix still healing from surgery that’s why I haven’t done it I get a quote for $950 for them to fix it no thank I’m ready to let them have the car back at this point no I actually got it fixed for half the price your just a bad dealership that don’t value customers

I had my 2013 Chv traverse for it oil change and break check and ended up working on front brakes and changing the pads on the rear work was great cost was expensive

Robbie is the best.He went above and beyond to make sure it was everything I wanted and more.If I ever buy another car I will come to Westcott and only deal with Robbie.

Great dealership! Just got a used car there a couple days ago, with great customer service. Robby was very helpful and all of the staff was extremely nice. Recommended going here for great prices on used cars and great customer service!

Great customer service. Fixee my cars recall problem

Found a car online, call Westcott late in the day and spoke with Desiree Minor. Told me car was out as loaner but would call me the next day once it was back. She called me at 12 the next afternoon, drove 50 miles thinking I was just going to take a test drive. After the drive and quick negotiation with Desiree we made a deal. It was quick and easy, no pressure. She was absolutely a pleasure to deal with! Finished the finance with JR who was also easy to deal with.Im very glad I took the ride and drove home feeling good about the deal. Definitely recommend Westcott.

Desiree minor is a great sales person and friendly and helps you find the best vehicle for you and for your financial needs

Very Good

I began a search for a used truck,I was fortunate enough to speak with Jessica who I then drove her crazy for the entire summer until I actually bought the truck,during the countless calls and emails,she never wavered,never pushy,always ready to help. Jessica and the entire staff at Westcott are a group of people you dont see everyday,nor will you ever,thank you Westcott..

Tabitha was great to work with. Coming from out of town, she handled all the details by phone and was quite professional while not being pushy. Smartest salesperson I know! The car was ready to go, and the finance team had their act together!

Great dealership! Very helpful and pleasant staff. Tabatha Hairston in online sales is awesome! She makes everything so easy. I love my new Lacrosse! Service department provides professional friendly and timely service with a comfortable waiting area!

The service that we received when purchasing our vehicle was second to none. Dawn Perkins gave us 100% of her attention but did not make us feel that she was trying to push us into buying. She was very knowledgeable about the cars that we looked at and made sure all of our questions were answered. JR Smith was very kind and pleasant to work with. He took his time and explained all aspects of our financial paperwork to us and made sure we were getting the price we wanted. We are very pleased with the experience we had at Westcott GMC and will return for future purchases!

Courteous and excellent service.

I took my car in because I was smelling coolant. Was told all hoses were leaking and the estimate given was 600 dollars to replace. I took my car to another place for 2nd opinion and as it turns out a hose clamp needed replacing and that was it. Really? I expected better. THIS IS MY RESPONSE. TINA SET THIS UP AND I WAS CHARGED 35 DOLLARS. I USED MY CREDIT CARD YOU SHOULD BE ABLE TO FIND RECORD.Look under Carolyn Brown

Very impressed!! They fixed my misaligned fender and even provided me with some touch-up paint to paint the door. Even though it wasnt their error, they were so accommodating and helpful, not to mention very timely. I will be visiting Wescott Buick GMC for all my automotive needs. Thanks so much for a great service experience!

Great dealership! Tina Sutton was friendly and courteous and understood exactly what i needed. There were no surprises and my cat was ready before i expected. I will definitely continue to go the for service.

Today I bought a new truck. Im glad that I gave them a second chance. They treated me with respect and kindness. I want to thank Robby and Gary and the whole team for making my wife and I feel at home. I will recommend Westcott GMC to all of my family and friends and be a repeat customer.

I purchased a 2015 Buick Enclave yesterday from this dealership. Tabatha was absolutely amazing!!!! I am very pleased. I will definitely recommend this dealership and come back for my next purchase.

As long as you dont get the woman youll be alright. My whole family has been going there for years and always paid. She told me about something then charged me for it and I refused to pay cause I didnt say I wanted it. She was very rude and said shes putting in my file to make sure I have money 1st before doing anything which is pretty much just an oil change. After that none of us will go back and weve been going there for years. If you get the guy with white hair n glasses hes great . I wont go back til they get rid o her

Fixed my car under warranty, no questions asked

My relationship with my Dealership has developed into friendship. I look forward to going in to seeing Tim Cozart, service mgr. I am always at ease, and because of this my trust has been earned. Competence and Integrity are the hallmark of this dealership service department. They prove everyday the Money is a byproduct of right relationship.Westbrook GMC Buick always delivers a positive Service experience.

Great automotive service experience. These guys are always friendly and never complain about the wide array of issues I bring for them to work on. One of the best service departments ever.

Excellent.

Wonderful car dealership! Desiree Minor is a wonderful sales rep. She and the manager worked with us all day on our vehicle purchase! I would highly recommend this dealership for your next new or used vehicle purchase!

I did not have an appointment. I thought it was going to take 2 or 3 days to get the job done. They saw the car that day. Did an excellent job of explaining the problem. In the end, they charged me a fair price. It was a good experience.

Tina and Arnetta were awesome! They were kind, professional and so helpful. They gave us excellent customer service. We will definitely be back!

It was great experience