Brad Williams made my experience at Boot Barn very pleasant. If youre looking for a kind, patient, caring, and considerate sales rep this is your guy! Thanks for being so thoughtful. Give this man a raise please!
Huge inventory with lots of great brands! The only thing is not sure of the cashier was having a bad day or if she hates her job. But she was so zoned out and there was a huge line after they heard my toddler someone else came up to help her but you almost had to feel bad for her. Kind of awkward, sending love to that cashier on Friday night hopefully your days get better!
It’s a western store where you can find cowboys boots, hats, T-shirts all kindsThe staff in the store there really friendly and helpful
Very nice store but little pricey. And I couldnt find the cheap Justin ropers.
Great place for boots just be careful that you have a good sales lady
Im not rhe kind of person that wears western clothes, but I needed a hat! The store smells SO GOOD, its that nice leather smell. All of the employees were also friendly and really helpful.
Fantastic, they took great care of me, the young man in the boots department hooked me up and was very informative. I havent had to buy boots in forever. They did an amazing job.
Great place, great customer service. Really love the atmosphere.
Large selection. Very helpful staff. Competitive prices on quality merchandise.
They have everything you need Cowboy.. I love Cowboys..
Love going to this store! Great selection of boots and western wear etc...
Great store, customer service is pretty great also here
Shopping at Boott Barn is always a pleasant experience. No hassle, no pressure, no nonsense store with a HUGE selection. Not just boots. I got some great t-shirts too.
Love buying boots here! My daughter, 8 yrs old, loves her new glittery Durango boots for $65. Online order for instore pick up is perfect!
Great selection. Great to people. Wonderful place. Man. I love all the clothes.boots. hats.. all of it
Note: went for Mermac, they had no idea what I was talking about. They do sell Mermac but they (and evidently customers) only know it as mink oil. Educated them a bit but be aware there may be confusion.
Great customer service! Good quality merchandise.
I had an excellent experience today @ Boot Barn. The employees were warm, inviting, and very helpful. I had many options of jeans to choose from. I like that.
I found what I need it and great staff
Has a great sale on Cody James jeans. Was greeted at the door and had plenty of staff to help you. Always find what we need at Boot Barn.
Great prices on mans and boys but woman are kinda if pricey
Beautiful things and very nice people.
Great place for boots and western wear. Staff very nice
Just picked an online order, and picked up a very trendy pair of pants on sale! Love my local store! So helpful and friendly. Super selection of very trendy western wear styles.
The store is really nice but the vibe and customer service need alot of work. Nobody said anything while i shopped around and everyone looked like they hated working there. The whole energy of the place felt tense and i did not enjoy shopping. I purchased one item and left.
This the best Boot Barn I have ever been in. Very well organized. Great selection of boots and appearal. Nice and helpful staff!
Clean store, masks were on!! Yay! Lots of beautiful western wear for the family 💜
Staff was helpful and I got my very first pair of Twisted Xs along with that was the first time ever stepping foot in the store. I LOVED IT ALL
Awesome experience i was attended to quickly everyone was polite n courteous
Good looking clothes and Cowboy hats. Only place Ill buy My western wear
Staff were helpful and courteous. We did not feel rushed and were attended to for quite a while.
Staff Pleasantries Have Really Gone Down Hill Here At This Location. Some Staff Here Are Really Nice & Others Just Want A Paycheck. Wish I Could Say More Positive. God Bless Boot Barn In Jesus Name I Pray, Amen.
During my purchase I was charged twice during checkout. The manager was informed right away and she was very helpful. Although, it has been over a week and I still have not received my money back. It was not a small purchase either. The total was over $350. To a single parent that worked over time, that money was going to be used to buy my kids Christmas presents. I have even contacted headquarters and I was told that a request for reimbursement on my charge has not even been received.
Great selection but didnt have what I was looking for
Love it! ...Great selection of western items
Very friendly helpful employees
Great customer service 😁😁😁
Thank you for all of your help. All of you were more than honest helping us find exactly what we needed!Mario at the registerJamie with boot selectionNicole with boot selection (twice)Emily with clothingAnd Rhonda running a great team!
They have a restroom but dont let customers use them with the excuse on Covid-19, we had to go to the store next door to used theirs. they did not have a the device used to measure foot size. They did not have conversion information for women to use to find what size mens jeans fit.
Excellent experience
I come here to get my work jeans
Great people, super selections
They ladies there were extremely helpful and courteous. Helped me find exactly what I needed and were patient as well. Great place to get what you want with great people to help you.
Great place to get western wear
Great selection and for the most part very helpful people. Bought a pair of boots for me and a pair for my daughter. Was going to buy a hat, but the guy who was working in the hat department was about as unhelpful as he could be. Really acted like helping was a chore. I picked out a felt hat and asked him if he could clean it before I paid for it as it had lint all over it. He just mumbled I guess, started cleaning it and then held out and said here ya go. His overall demeanor was really disappointing. I would chalk it up to having a bad day, but I had been in a week before looking at hats and he acted the same way. Overall though, friendly and helpful staff. My daughter and I love our boots. Bought a hat a Cavanders. They did not lose a customer over this and I give them 4 stars for everything else about the store. Just wont buy a hat from that guy.
The selection is pretty good and the prices arent too bad. The staff was friendly and helpful. They even offered to check the other stores inventory when they didnt carry my size boots. The store can be a little hard to navigate through side they cram so much into a small area. The kids selection isnt very big and the selection wasnt real great.
The mens stuff is always better lookin than the womens. They had NO plus size clothes
One of my favorite places to shop! Decent prices, very friendly staff. My family loves it here!!
I love going to Boot Barn!!! The lady at the register Taylor was amazing and helped me so much and very kind and sweet. So thank you Taylor!!!
Best sales people of any shop we visit. Clothing is true to size, huge selections. Several well known brands, prices competitive with other western wear stores.
Great store for western clothing and boots. Excellent service
Always has great customer service and our cashier Tara was very friendly
Great selection of boots, rep stayed with me til I was happy with my selection.Good customer service and very happy with my purchase. Nice selection of custom boots too
Good selection of Western wear and FR Colthing. The boots are not bad either
It has a great selection for those taller with bigger feet. But for those Im the Hispanic community who are short with small feet and people like myself you have to order online because this location doesnt carry our size. We are an excluded group which makes people of our stature have a hard time finding boots size 6, 6.5 or 7.
Great selection of boots!
Good selection of boots. They have a military discount. Their hat area was a disaster
Pamela was very helpful 👌
Love the clothing here, bought some nice snap button up shirts and a vest 😊
Nice store but not a very good selection of sizes on their mens Wrangler Slim Fit Stretch Jeans. 2 or 3 little piles and too many of one size and not enough of another! Could have bought more, but now I have to do a return! Wrong size!
This store know how to take care of their customers truly understand customer service .
Love the jeans so comfortable
Great experience
Great beautiful clothes and boots and the service is good...
Got all of my clothes today there with everyones help so family like there
Great place to shop. Wide selection of shirts, Jeans, hats, and boots. Helpful and friendly staff. Good prices.
The evening manager Rhonda and her staff were very courteous and basically made my Christmas
Leo was awesome fixing and cleaning up a hat I bought back in 1990. Looked almost new after going through bar fights working as a bouncer and numerous nights of working and hunting.
Garrett was extremely helpful and checked on us frequently to see if there was anything he could help us find or try on.
Thanks guy and gals for the awesome customer service, and breakfast. Check out was quick and easy. See yall soon
Nice people and nice clothes, but it is so super crowded with merchandise that is difficult to move around.
Friendly staff and great prices on most items.
Bought waterproof AND water resistant boots, came with 2 year warranty. Took them back because they were not water proof or resistant....had to politely argue that I wanted my money back...they would not...finally they exchanged them cor another pair of same and told me they would not trade them again. Basically....who cares about the warranty..take another pair and dont bother us anymore.
Great service by Jasmine
Special on clearance. Buy one get one free.
Great place. The hat lady was very knowledgeable and helpful.
Didnt like it at all. Took employees awhile to help you out.
Always a friendly staff. The gentleman in the shoe department was great with my son trying on boots.
Too high priced
Courteous clerks, lots of items to choose from.
Was an awful experience. People were rude!
Work boot selection is always a yearly visit. Staff is nice without being pushy.
Good selection good service. Very expensive.
Friendly staff and what a great selection!! Love love love this store!
Nice store, with variety of country style clothing and of course boots.Very friendly and helpful salespeople.
I had a great time bought a new pair of ropers and a wallet good prices
This is a great store. Very helpful employees. Will visit again.
I really like Boot Barn! They have fairly large selection of boots and all kinda of western clothes.
Experience was great thanks to nice sales person Danielle!. even gave me 10 percent discount for veteran!
Good and easy place to shop. Good selection.
Friendly service and friendly staff 😊😊
Service was awesome and helpful!
Great staff helped so much when I was getting my husbands work boots and had no idea what electrical shock proof was lol
Great experience employees are awesome.
Raul and Danielle, Were quick and efficient every time I go in the store I’m going to ask for them, I got there early and they help me get out .
Had no problem exchanging a Christmas present that was too big very friendly people