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Collision Maxx
1600 SW Wilshire Blvd, Burleson, TX 76028, United States
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Collision Maxx
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Jo
Review №1

Good and helpful,answered all my questions.Would recommend this place.

As
Review №2

The guys up here were definitely more attentive to detail and got my truck fixed and back on the road in a very reasonable amount of time. Ive gone to other places nearby in the past that my insurance suggested and they took forever and the paint job and repair was sub par. Unlike those places, this place does such an emasculate job! Martin at the front is very knowledgeable and honest and they even were able to get my deductible taken care of! I give them 5 stars based on quality of the work, timelines, communicative dialogue throughout the whole ordeal, and top notch customer service.

Ke
Review №3

This place is perfect, the price is reasonable crew are friendly.

B
Review №4

Don’t take your vehicle to this location the craftsmanship is not good, and they will keep your vehicle forever! I have to have repairs to the poor that they did!

Ba
Review №5

Very helpful with your vehicle repairs

Je
Review №6

I am giving this repair shop 5 stars. They have been absolutely wonderful in the repair process keeping me updated with my insurance and when my repairs will be complete on my car. Even better not having to pay my full deductible! A big 10 stars to Jenny for being a huge help texting me everyday on the status! Thank you Collison Maxx & Jenny!!

Lo
Review №7

I got into a wreck (t boned) and I brought to collision max and paid for them to replace the bumper and repaint it. I get it back and my bumper is a whole different color than the rest of the car. I took it to a mechanic to get everything else fixed and took it back to collision max to repaint it again it’s still not the color but I’ll let it slide but on my way home in my car the whole thing starts to shack and tremble sounds like a 18-wheeler having a blow out. So I took it to my mechanic and collision max not screwed in my tires all the way so they were on the edge of hoping off my car. Will never come here again.

kr
Review №8

Very nice guy. His work is great!

Sa
Review №9

Awesome customer service! Been working with them for a while, always prominent with jobs and payments. Highly recommend!

Ed
Review №10

These guys and Gals are Fantastic to work with the Entire Process. Nice to see that in a Business. Ive got a 2018 F-150. Looks better than brand new. Cant even tell Bambi ran into it. Thanks Martin Go Cowboys!

Er
Review №11

Mike did an amazing job doing the hail damage repair on my car. He was amazing and fairly priced and got it done quickly.

Ja
Review №12

Dropped my car off with front end damage. I was told it would take 2 weeks, maybe 3 to complete. Went through the standard supplement and procedures that more damage was found and insurance need to approve. Insurance approved and emailed me as well and Collision Maxx said it would take an additional week. I called exactly one week and was told a few more days. Not all the parts had come in. I called again the following week and was told a few more days. We are now at week 6 with no car. My insurance had reached its limit with the rental. I called again and they told me 2 more hours. After 4 hours I went up there and the front end of the car is off and he proceeded to tell me that they found a crack in the radiator. How do you not know this on the front end when you assess for more damages and ask for the supplement!! I had called over 14 times during this process. Not once did they ever reach out to me. Once I did get my car back they had not filled it up with freon or reset the sensors. Told me i had to take it to a dealership. This is something they are supposed to do! Now at the dealership they told us this is a full 8 hour process that Collision Maxx should have handled. Lack of customer service and follow up! Would not recommend them to my worst enemy.

ca
Review №13

Very friendly and professional, did an excellent job on my mercedes cant tell the hood was ever damaged. I am very Happy with their work and the end results and the pricing was very reasonable. I recommend this shop they know their business again very professional and always willing to please.

Mi
Review №14

My van was practically totaled after a really bad wreck, however the whole process that followed went so smoothly and efficiently thanks to Collision Maxx. Despite the fact that my car was totally in shambles, they fixed it all up right on time (I wasnt expecting a speedy repair since the car had been so damaged, but props to them for having it ready when they said they would and keeping me constantly updated). I also had no issues with the free rental they provided. If I were to have any car troubles in the future, Collision Maxx is the first place i will be going to, and I definitely recommend it.

Li
Review №15

Very attentive staff members. Took my camry here whenever I got into a wreck. A month later went to go retrieve it and it looks like its never been in a wreck. Thank you so much for everything would totally recommend to everyone !!

ja
Review №16

These guys are the best they really take care of you thank you

Me
Review №17

These guys are great! Very nice and easy to work with. My car looks great. Ive even recommend this place to others and Collision Maxx took good care of them. Highly recommend.

Je
Review №18

This shop is terrific! Robin and Jennifer couldnt have been nicer. They stayed in communication with me regularly and got my car back to me very fast. The work was very good. Im a very very happy customer.

R
Review №19

The folks where nice enough, the whole place seemed kinda dirty and disorganized though. When dealing with paint and parts clean is better. Other shops I have visited where spotless.

Sa
Review №20

I needed a new Headlight Assembly. Mainly for the Turning Signal. The Receptionist was very sweet and helpful! The technicians were honest, great work and quick! They work with you greatly!!I will be coming back here again!! Thanks again guys! 😊

Br
Review №21

Great place to have your car repaired. They treat you like family and are honest fair people. Youll love doing business with them!

Wi
Review №22

The staff is excellent, knowledgeable and helpful. Their work is outstanding, on time and at a reasonable price. I have used them 3 times before and if the need arises, will continue to use only them. Excellent operation.

Ku
Review №23

I was really impressed with the quality work done in a timely manner. This place has the nicest people to work with. I would never take my car anywhere else other then collision maxx. I definitely recommend them

Gl
Review №24

Excellent work made our truck look new. Did not take long either😀

Be
Review №25

Thank you for doings a great job. I wrecked my car really bad but collision max fixed it up great.the whole front-end was crushed and air bags blown out..they replaced everything new and had the air bag light reset and everything. The paint work is perfect with no flaws.i love you guys. I would definitely recommend collision maxx.

Ju
Review №26

Best 1st class service, was able to be seen same day, Robyn explained the process steps of having my vehicle fixed. She provided exceptional customer service, made all the nessceray phone calls to start my claim, what was a burden to me was now lifted. If youre looking for a collision center that is customer focused and knowledgeable...go here.

Ph
Review №27

I have used them in the past. Very good service

Ci
Review №28

I cannot think of one positive thing to say about Collision Maxx. Let me start with myelderly Mothers car. First they kept her car for over two months and there wasnt that much damage to her car. Every time I would call the secretary, I think her name was Jennifer, she was rude and would lie. When we finally got her car back the mirrors did not match. So I took it back and they kept the car another two weeks. Jennifer said they had to order the paint. All this time my mother had no car!My son and his friend had about the same horrible experience. They were offered a 100 dollars for a referral, and they had to call and call to get that. They kept my sons friends car for two months and did a horrible job.Please think before using Collision Maxx, you will definitely be disappointed! !

So
Review №29

These guys are really great, take care of everything and do really great work! Their painter is awesome!

Gr
Review №30

Dropped off car to have two windows replaced. Called to confirm car would be ready, but they never confirmed. I life out of town, so did not go pickup. They claim that one of the windows was busted out again by someone who doesnt like me. I find that highly unlikely since I live 3 hours away. Take your business to a reputable body shop.

Do
Review №31

I had over $10000 of hail damage on my truck. They did a GREAT JOB. Shop was clean the people were very nice.. Recommend this shop big time!!!

M
Review №32

Super friendly people, Martin was very knowledgeable and took the time to talk to me.

Ka
Review №33

You might save your deductible but would not recommend to anyone.... what you might save on your deductible will show in workmanship... my mom backed into my car in my driving and even though she did not bend my hood she jammed the catching mechanism and now my hood shakes driving down the road and there is a vibration. When I received my car from body shop my paperwork came with a note from the office stating how the vechile was just repaired and to give it time. I gave it time then when I went back into the office today they said they did not do any repairs to my hood. So therefore that was not on them. Even though they realigned the fenders and the hood clip.... makes no since to me. The clip is what holds the hood down so it does not come up on its owe... stay away from this repair shop and go to a more creditable one

De
Review №34

Me and my mom was like how are we going to get this car fix. Then somebody told her about Collision Maxx and they solved our problem they are the best I will recommend everybody to come here. Thank you

Va
Review №35

Shop did a great job on my car. The people were great, i would recommend this shop to all my friends.

St
Review №36

Last year I put my van in the Collision Maxx Haltom City shop. They were professional, courteous. 48 hours later I picked it up and it was cleaned inside and out.Last week I took my vanCollision Maxx in Burleson. I was happy to find the same professional, caring attitude. They took care of every thing my insurance, car rental and there was no out of pocket cost.

Na
Review №37

Where do I start.... Do not go here!!!!!!! Be sure to get everything in writing!! He will change what he says. Was told my car was going to be finished 5 weeks ago. I was able to pick it up today. Went to start it and they let the battery die.. had to get it jumped before I left. As I was leaving saw my windshield was cracked and turned around. They tried to tell me it was from the wreck. Luckily I have photos I took when I dropped it off. Was told that they cannot guarantee that they will fix it or know when it might get fixed... They did not fix everything that was on the estimate. The body gaps look like crap.The loaner car they give was a death trap! All the electronics would shut off randomly, could not go over 70, if you roll down the back window you couldnt roll it back up, and it had a tire that I had air up every two days. that was the second one, the first one overheated by the time I got home and I had to take it back. I live 2 miles away... you might save a Little bit of money but not worth it!!!!

Ka
Review №38

Crooks,liars,and thief’s. My car sat there for a week and a half untouched until I called and told them I was taking it to another facility. Was lied to and they never returned my calls. When I got there to get my car they told me it would be about $600 for a dent that wasn’t pulled properly and wasn’t the reason my car was there. Work very unsatisfactory very unprofessional business they have lied and cheated people out of money to get where they are. Telling everyone I know to never use them.

Di
Review №39

Every time I need to put something in my trunk I think about this place. I had repair on my trunk/ back bumper due to accident. It took 3 weeks vs 1 week then when I went to pick it up, the key wouldnt turn in the ignition. Had to have it towed to Kia for repair. Then couldnt get the truck open, trunk leaking when rain... Took back several times. It no longer leaks but it is hard to open the trunk with my key and I can no longer use my auto opener on the car or on the key. Will never take anything back to them or recommend to anyone.

Kr
Review №40

This place is AWFUL!! FRAUD ALERT! THEY MESSED UP MY CAR AND JENNIFER IS A LIAR! all the good reviews are from employees and family members!

Ka
Review №41

They fixed my Aurora to brand new. Thank you so much! Everyone in the office helped out so much!

Is
Review №42

Do not take your vehicle here! They cut corners, and tell you excuses on why the job wasnt done. The fender they fixed is unaligned. I heard many excuses as to why they were out with personal problems causing delays in my repairs. Theres this one bump on the side my bed in which they supposedly did painless dent repair, looks like they banged it out with a hammer. They are a sorry excuse for a business. These other reviews with 5 stars have to be made up. I’m so sorry I trusted this place with my vehicle. As for your lifetime warranty we don’t have time to take it back after insurance stops paying for rentals.

St
Review №43

I went to several places before choosing Collision Maxx. The owner was in and personally gave me an estimate on my car. Then the Collision Maxx pros called my insurance company and I went home in a rental.In just a couple of days my car was as good as new and was driving away. Thanks to the friendly people of Collision Maxx there was no out of pocket cost.

He
Review №44

Excellent service,great people took care of me right away and provide me with a rental car I give them a 10 out of 10 just awesome

Na
Review №45

Great people, very friendly and easy to work with. I would recommend Collision Maxx to anyone looking for exceptional repair.

Sa
Review №46

Friendly staff, great customer service, and sufficiently quick

Sh
Review №47

I couldnt find the review page for Watauga/Ft Worth area. We sent both of our cars off separate times from the hail damage! Stupid insurance company only wanted to give $500 for both of our vehicles and Mario and his coworkers got them to insure all the damage. I had a 2016!! I was determined to get it back to brand new considering it was only 2 months old if that when the hail came.My car is back to tip top shape. :) It only took a bit longer because of the insurance company but still had it back to me within 3 weeks.People complaining about slow service and crap must be close minded because I am pretty sure they have limited people for the mass over flow! They did a GREAT job with my car.Mario came and got my car and dropped off because I had kids at home and worked night shift which eased my mind so we just happen to have an extra car so I didnt have to rent even though that was covered also.My husband got extra work done and he is A-OK and happy with all the extras they did.Will definitely refer people to them. Mario also had hook ups on the roof and property damage so all around helped us a lot.This is for Watauga/Ft Worth Area CMaxx

Ki
Review №48

I took my truck in to get hail damage fixed on 3/21/16. I was told it would take 2 weeks to get the work completed because I was one of the first people to drop off my truck. I didnt get the truck back until 4/20/16. I noticed several issues right away with the truck. The truck was filthy, there was a new scratch on the drivers door, the center console was cut up from tools, trim work wasnt re-installed on top of the cab, and the 3rd brake light on the cab wasnt fixed. I new the light wasnt fixed. I new the brake wasnt fixed because the light came on when I started the truck. All they said was that if I came back on Friday they would install the trim and see about buffing out the scratch. It rained that night (4/20/16) and the inside of the truck flooded. I called and took it in that day to get looked at. They brought the brake light in and showed it to me. It was apparent that they didnt put a new gasket on it and just slapped it back on the truck. So, they said they fixed it by getting another gasket. It rained again on 4/21/16 and the inside flooded again. This time their response was that they had to order a new light kit because you just cant by the gasket. That to me proves that they just tried to rig it to get it out of their shop.The light still hasnt been repaired and none of the other issues have even addressed by then. It rained again last night and of course the inside of the truck is wet again.I talked to the owner on 4/29/16 about getting the light fixed and a new headliner since it had been wet 3 times since this all started and his response was WHY SHOULD I PAY $1,000.00 TO PUT A NEW HEADLINER IN FOR YOU WHEN ITS NOT MY FAULT THAT IT HAILEDWell, its not your fault that it hailed but is your fault that it wasnt repaired correctly and then you tried to just rig it to get by. You also claim 100% warranty on your work and that is your responsibility.Not one single issue I have has been corrected at this point.One of the employees had even said that the truck should have been detailed because the insurance covers that.I will never recommend this to any one. They say anything to get you in the door then do very unacceptable work and refuse to fix their mistakes.Everyone should definitely steer clear of this place of business.It isnt unreasonable to want your vehicle to come out of the shop and not have new issues that werent there previously. I was told to come in today 5/21/16 and they would change the light out, put the trim pieces on and at least clean the headliner. When I got there today, I was informed that the owner had sent back the brake light and wasnt going to fix it. They didnt even have the decentcy to call I wasted my time and gas. They actually did put the trim pieces on but that was it. They are refusing to fix any of the issues that they caused. Not good business practices in my opinion.

Ro
Review №49

Great service and awesome work...would highly recommend....

Jo
Review №50

Great people and great work .thank yall very much.

Ro
Review №51

Yes i love the way they handle their costermer

ma
Review №52

I brought my G35 in and I had to do the military thing and they worked with me and made sure I was taken care of the entire time. The people are nothing but nice and I will be recommending them to everyone I know.

Bl
Review №53

Iam very happy whith the service at collision maxx thank you

mi
Review №54

Great work on my jeep..perfect paint and workmanship. .thanks

Mi
Review №55

Great service good people great work

k
Review №56

HORRIBLE PLACE! they are unqualified,rude and dont return calls.wish i had not gone there.

Ja
Review №57

These guys are great to work with! Beautiful job!!

Vi
Review №58

Replaced my headlights. A little slow but good job.

Da
Review №59

Put the wrong color of pin stripe on one side telling me that the other side had lost color from being exposed to the sun. Only problem is that the car and pin stripe is a little over a year old.

Ya
Review №60

Very nice shop n friendly staff indeed!!!!

Dh
Review №61

Terrible vehicle repair,they dont know what their doing.they will ruin you vehicle

Jo
Review №62

Very fast and nice people

Th
Review №63

Run around. Empty promises

Kj
Review №64

Nice people.

al
Review №65

Good service

Lo
Review №66

Treated my very well

Lo
Review №67

Thank you!!!

Information
5 Photos
67 Comments
3.9 Rating
  • Address:1600 SW Wilshire Blvd, Burleson, TX 76028, United States
  • Site:http://collisionmaxx.com/
  • Phone:+1 817-447-2661
Categories
  • Auto body shop
Working hours
  • Monday:8AM–12PM
  • Tuesday:Closed
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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