The test was by far the most thorough I have had since going to three other sites.
Everyone was very helpful. Dr. Ewing gave me,important, advice about my hearing. I leaned a lot about hearing. Very nice place and location. Thank you.
If you are looking for professionals that will care about you and work to ensure that you are happy and can hear...you are at the right place! Aubrey is the best!! But everyone from the front office to the expert is professional, and friendly. So glad we found them!
I went into the clinic to have me hearing devices checked and cleaned.While there I spoke at length with Eileen about changing units. She had several observations about the new technologies that are available for people with my hearing deficiencies. In the end we opted for an updated hearing test and getting fitted with new aids.I was quite please with Eileens knowledge and pleasant manner.I would highly recommend Highline Hearing to anyone with hearing difficulties.
Highline Hearing professionals have provided my 93 year old father with excellent care. His hearing is very compromised but Eileen his provider was able to help him get the re chargeable aids he uses today, his hearing is much better! Thanks to Eileen for her kind and compassionate care when working with my father.Carol
We just moved to the area and our deaf teenager broke some components on her hearing aid. This business was able to get us in the same day, had all the parts, and was efficient and kind with repairs. We planned on paying out of pocket but they charged us nothing at all for our first appointment, as per their policy. We will be returning for regular care. They made it easy and enjoyable. Huge thanks.
First visit and found hearing test and consultation excellent. As a professional audio engineer I had detailed questions and received well informed answers. Highly recommended.
This place is fabulous. Very courteous, professional... Staff takes time to get to know you, your needs and thoroughly explains issues, next steps, continued care routines. Location is very convenient for me.
Great service. Everyone in the office went out of their way to help. Very professional. Would recommend them highly.
The five stars tell it all. They are great. I wish they did it all--brains, eyes, mouth, throat, lungs, heart, stomach, arms, legs, the whole works!
My experience with Highline Hearing Professionals was thoroughly gratifying. They were able to successfully help me in my time of need of an emergency replacement of two hearing aids. I would absolutely recommend others to go to this place for their auditory services and products. Thanks, Eileen!
The staff and audiologist made me feel very comfortable, let me know at each step exactly what to expect, and explained my results clearly and answered my questions patiently. I would highly recommend this clinic.
Highline Hearing Professionals are the best audio professionals around. They are very safety conscious and take every precaution to make all clients comfortable and safeTheir tests use the latest technologies and procedures. The hearing aids they have available are the market’s most high tech and best quality.I would recommend them to anyone needing hearing test and hearing aids.
Had a great visit, great staff, and would recommend to anyone with hearing issues.
I enjoyed my recent visit for a check up and to pick up materials at Highline Hearing. The staff are welcoming. I especially like my contact withEileen Freed, who takes extra time to listen carefully to my concerns and to make adjustments when needed.
Once again, Very pleased with Eileen and Aubrey today. At 12:30 I called to see if I could curbside for a 1:00 appointment. Aubrey didn’t hesitate to accommodate me. Promptly met me, and cleaned my hearing aids quickly. Love the caring attention all Highline Hearing professionals give!!
If you want someone to take your needs seriously and do everything they can to help, look no further. Jennifer and Ali went out of their way to help my husband with exceptional customer service and professionalism. Stacy at the front desk is the kind of Patient Care Coordinator every office wishes they had! All star team! Highly recommended.
I had my first ever appointment at Highline last week, and the folks there really were special. You can see the subtle ways the office is set up for hearing-impaired folks, and I learned a lot from Jennifer, who tested me. Ive received information about hearing and its complexities from them which sort of demystified my ideas around hearing loss and use of aids.Jennifer gave me a very thorough explanation of my test results, and I could see where I stood (not over the line into needing aids, yet). To be proactive, Ill want to keep returning to Highline every year or two to keep up with my hearing needs.
Very thorough. Appreciated the attention to education, and the time taken to explain things. Highly recommend.
The staff at the front desk are always so nice and helpful and Eileen treats my dad with such kindness and care. He is 97 and has been going there for many years. Whatever issue he faces they have a solution. As his daughter who has taken over his care, I am extremely pleased with the service we receive.
I was very impressed with the professionalism of Highline Hearing Professionals! They really live up to their name. This was the most complete test I’ve ever had. Dr Aubrey Ewing was so thorough in every aspect—really cares about the patient!
Very professional, personal, friendly environment at Highline Hearing! Very thorough testing and a great explanation as to why I hear what I hear. Plus, how great is it that you get an extra 75 days on your trial run? The surround sound in the doctors office really showed me the difference it makes for me to have the hearing aids. You wont regret coming here!
The staff and doctors were professional, courteous and exceedingly easy to work with. I felt like a person they really cared about and not just another patient.
Under covid times, customer service is extraordinary. They always work to make it better. Very accommodating. CHEERS.
All my questions--and more--were answered. Thank you Jennifer
This was the best place!!!! I have never had any problems with my ears or hearing. But I had my left ear that was completely clogged. I tried everything. This went on for a week. I called on a Monday and they got me in the next day. The Doctor was so nice. She helped me right away. The nicest people.
Highline Hearing has always given us very professional service and they are always prompt at responding to request. My wife and I both have Hearing Aids from Highline Hearing and we are very satisfied. My wife needs to have regular wax removal from her ears. They have very good video equipment that makes watch removal very effective.
I have been going to Highline Hearing Professionals for years. Eileen and all the staff are the best to work with. They take time to get to know you and help in every way possible with hearing loss issues. They are the best!
Go see the experts at Highline Hearing Professionals in Burien WA if you have a hearing loss as I did 20 years ago. They are able to determine the extent of my hearing loss and recommend appropriate and leading edge ways to improve my ability to hear which allowed me to contribute in group meetings, use a telephone, and listen my favorite electronic media. They provide additional support that extended the life span of my hearing aids. Great hours. Great support to extend the life of my hearing aides. A+
Front desk people are always helpful, and upbeat. I see Eileen for adjustments and cleaning of my hearing aids. She’s an expert, friendly, and helpful.I recommend this business to everyone that needs help with hearing.
I am amazed how better I can hear and how great their service is. When I originally purchased them they were with me the whole way teaching and letting me know about all of the features like Bluetooth. It’s the first time in a long time I was able to use a phone and actually hear the conversation. They are always there to answer questions and help you if you have a problem. The staff is so attentive and kind. I would recommend them to anyone who wishes a better hearing experience!!! Did I mention the free supplies like batteries, filters, and cleaning supplies.
Always professional and gracious. I would, obviously, recommend them to anyone looking for help with their hearing needs.
Very kind, patient, & informative staff. I never felt pressured by their staff to buy hearing aids from them in particular. They planned out appointments in a way that felt very supportive. I received care prior and post COVID19. I feel their office safety procedures are perfect (not too much, not too little).
The entire staff was very friendly. I found Aubrey and her assistant to be very professional knowledgeable. I enjoyed my appointment and I would certainly highly recommend.
I am always impressed with the courtesy, timeliness and professionalism I am afforded at Highline Hearing Professionals when I call the office for information, an appointment, etc. When I have an appointment, it is on time; the audiologists have immense expertise and always solve my issues/concerns, etc. and I feel like I am special to them. I wouldnt go anywhere else.
5 Stars the best care and response answer all my questions. Thanks
Eileen Freed is great. Gentle with my old, old parents. Professional, knowledgeable.Staff treats us like family.
Highline Hearing is such an awesome, caring group of professionals. My father was in town for a visit and his hearing aid stopped working for him, making it tough to visit with all of us. They fit us in the same day I called to take a look at it. They took the time to explain how he can care for his hearing aid in between appointments himself to make sure it works well at all times.This isn’t the first time we’ve had a good experience with this office. Several years ago my mother was having trouble getting her hearing aid replaced/repaired at her audiologist and they loaned us a pocket talker to help her out as well.We appreciate this business!
I have been going to Highline Hearing Professionals for several years and they have always provided top notch care. They are friendly, focused on meeting their clients/patients needs, and really know their profession well. I highly recommend them!
On time appointment. Did not feel pressured to buy any item. All my questions answered thoughtfully and completely. I would highly recommend.
Very knowledgeable and patient with patient. Friendly staff.
😉 next to Culvers..?? How can It get any better than that... Pleasant & Curtious employees including the shuttle driver.. I think that was Richard...😃C ya the next time I have a Culvers attack...Yum yum
Just plain awesome.
Excellent experience. Jennifer, my audiologist, was friendly as well as very competent. I recommend Highline Hearing.
This place does a great job with patients of all ages. Strongly recommend!
I visited Highline Hearing Professionals for the first time regarding repairs on hearing aid I didnt purchase from them. They were attentive, helpful, kind and even cleaned my ears. They are my new go to place for my hearing aids.
The best personal and professional service.
The curbside service is excellent, rain or shine.They are always pleasant and knowledgeable.
I have been a patient for over 5 years, and they are great! Always professional and accommodating, especially helpful as I travel a lot and need my hearing aids to work!
Thorough and considerate care for me and my whole family. Highly recommend!
Good visit! Quick, efficient and took my concerns and handled them!Thanks!
Very nice and helpful.
The ladies where right on time and very helpful. I appreciated them coming out to car and using caution due to the virus
With Covid 19 going on I was able to get an appointment for today and the wait time was short for cleaning and assessment for the one hearing aid. I hope that the answer from L&I is quick and in my favor!
My mother and father started going to Highline Hearing before they called themselves that. I think it was in the 1990s. So when I needed help I naturally went there too. The services are excellent.
Friendly, professional and convenient
Highline Hearing Professionals has great service and friendly, knowledgeable staff. Everyone is so kind. I would recommend them.
Excellent, on time, and consideration for cleaning and evaluation of my hearing aids, as well as tie keeping up with batteries
Prompt and curtious attention to detail. Pleasure to speak with representative. All issues resolved
The waiting room is immaculate and inviting. Office staff is very friendly and welcoming. I met with Ali and she was a great listener, explained the process thoroughly and explained the results with while answering all of my questions. I would rate this experience a 5 without hesitation.
I have felt very well cared for. I had no idea how much I was missing, but my husband did! Dr. Ali spent plenty of time explaining everything and I was intrigued by all the computer graphics. My hearing is so much clearer. There are little clues that I was missing:: car engine noises leaves crackling, my grandsons voice, music.. I love these hearing aids, I dont feel them at all. What a wonderful world !
Always very professional, knowledgeable and extremely helpful. Thank you.
The level of care is just the best. I especially like the daily drop in hour that does not require an appointment. Front desk Gloria provides a warm professional welcome. The office environment is easy going. The hearing professionals are all top notch taking care of my aids, keeping track of my hearing, and being up to date on hearing aid technology. Plus being super nice and caring people. Love this place--and my great hearing aids that help me hear the birds in the morning!
I have been dealing with Highline Hearing for a number of years and they are courteous and very easy to work with
Have you ever heard the expression I should have done this a long time ago, well I should have done this a long time ago. Since I have gotten, as I like to call them, my wireless bluetooth headphones, my life has changed dramatically. No more what did you say, and my wife doesnt have to live her life on repeat!!! Best investment ever! And the ability to play my music straight to the hearing aids, to have all of my commands voice active in the car with everything straight to the hearing aids is simply outstanding. On top of that, every single person in that office is as helpful and friendly as can possibly be. It has been a joy to work with Erica in particular, but the whole staff overall. The precision in how you are handled and trained to use your devices is the best part. They have you covered every step of the process, its not like they hand them to you and say go get em! You are trained to use them in a specific way which also allows your brain to get used to them as well. If you have been trying to decide whether or not you should invest in hearing aids, my opinion is what the heck are you waiting for. It will be life changing!!! DO IT!!!
Attentive, compassionate, very knowledgeable and easily the best audiology experience I’ve ever had!Twice I have gotten hearing aids and returned them due to terrible sounds. I love the ones I got today.Thank you very much
Very nice folks there, very welcoming. Really listened and understood what I was going through. Made me feel comfortable. Didnt push product. Will absolutely go back again.
These guys are great. Best service ever I would not hesitate sending anyone there. Thanks guys you did a great job.
I took my Grandfather here when one of his hearing aids stopped working. He got his hearing aids somewhere else and I didn’t know anything about them. I called Highline Hearing Professionals cause they were close and worked with his brand of hearing aid. We went in for their walk in time. We were seen right away. Everyone was AMAZING! And so helpful. They took the time to explain how his hearing aids work to both my grandpa and me and his apparently have blue tooth capability and can connect to his phone. I used it there to try and was able to have him hear me on the phone for the first time in years. I literally started crying right then and there when he said he could hear me “perfectly”. I haven’t been able to talk to him on the phone for years. They’ve literally changed our lives by being so open and helpful!
I have been a client of Highline Hearing Professionals for a number of years. I have significant hearing loss and have been fitted with hearing aids that really help my hearing issues. Highline Hearing periodically tests my hearing and adjusts my hearing aids to compensate. Every visit is a very professional experience. I am about to move some distance away from the office, but will be glad travel to appointments so as to continue to receive great care.
The reason Professional is in their name is because they truly are!! Very thorough and caring. Kudos to the front office team....Stacy and Gloria make you feel very welcome and with many smiles (and the candy is a nice touch)......
Absolutely incredible customer service. I could not believe the amount of time the staff spent getting to know me and what type of hearing loss I had and what type of hearing aids would benefit me the most. Everyone in the office was so friendly and helpful. I highly recommend!
I stopped in at Highline Hearing on my way home intending to make an appointment. I needed a refresher course on the various functions of my hearing aids. I was able to see my audiologist, Jennifer, right away. She wrote down the answers to the clarifications I sought and sent me away with batteries and other supplies. What a great place with great staff and service! Im so glad I live in their neighborhood.
I was seeing a doc at Minor & James on Capitol Hill but I switched to Highline Hearing Professionals because they offer ample parking, the staff is friendly and courteous and my appointments are always on time so I dont have to worry about being hours later than planned.I see Erika Best and she really is the best!! Personable and great at her job - I highly recommend!
Over the years have grown to know and appreciate this jewel in downtown Burien. Top shelf staff with access to latest technology, they will take the time and diligence to fully address your every concern. Try them once and you will be spoiled forever!
Always great and competent service. My thanks to them!
It has always been a great experience there at High line Hearing, because they are able to provide the service I need, I cannot get anywhere else. Thanks to all the service providers there at High line Hearing Professionals, their names speak for themselves.
Always professional and thoughtful, Eileen Freed is careful to take time with her patients. Eileen has made a big difference in my ability to use my devices properly, and has provided excellent advice and guidance through my life cycle as a hearing aid user. Eileen was able to go quickly to the correct solution for me and provided excellent suggestions and recommendations for me which made my experience a very good one. I give her two thumbs up, and am very happy with my hearing aids.
Highline Hearing Professionals provides top-level care to its patients. Audiologist Eileen Freed offers experienced, expert services with compassion and understanding. Everyone in the office is extremely helpful and friendly. I highly recommend this welcoming clinic for anyone with hearing issues.
Always friendly and helpful staff.Best personalized care on my new hearing device.Great location with parking for easy drop in.
Friendly, informative and helpful.
Outstanding staff, very kind friendly and understanding. I come here and here only not hear but here folks lol they remember your name and it feels like its a family thing so definitely get into get your hearing checked this is the spot! Only wish equipment was a tad cheaper and more affordable thats all lol
Always professional and efficient. Great at understanding patients needs. Kind and caring service.
I love the company and staff! Always friendly, helpful and willing to work with me. They are a great location and they offer a free walk in and I think that they definitely know what they are doing for my needs. 😊
My wife, Mary Alice and I are both very satisfied with Highline Hearing. Very caring staff and extra friendly. We enjoy them all..
Extremely professional & knowledgeable. Eileen is great and the staff friendly & helpful!
Havent been in so cant say but 5 stars for outside appearance
Ive basically worshiped the ground these folk walk on for about the past 10 years. Great products. Great service. They really care!
The folks at Highline Hearing Professionals have always been helpful, attentive and welcoming. The audiologists are real experts. Id recommend this company to anyone!
Always helpful and friendly. They have time to answer all my questions. I am always treated very well!
My brother works overseas and was in desperate need for service of his specialized hearing aides. He was on an extremely tight schedule and would need to have his aides back within a week during Christmas. I called Highline Hearing Professionals and explained the situation. They let me know that they should be able to make this happen! I brought my brother by, literally RIGHT off the airplane (theyre just down the street from the airport) and they saw him right away during walk in hours. These folks went above and beyond. They were able to get the hearing aides back to him before he left. They were all very kind and caring. They are the full package :) Theyre A++!!
I have been going to them for over 20 years. My Dad and cousin went there and so does my brother. Fantastic people! Go see them!
Lin was very polite, resourceful, & made the process easy. Thanks Highline!
I always receive the best of care. Quality product and great staff!
Excellent service.
The staff here are so great and very kind. I highly recommend them!
I switched to Highline Hearing for my second purchase of hearing aids. I had used lower priced wholesale retailer for my first set a few years and found the ongoing follow-up questionable. I couldnt be more pleased with my switch to Highline. Hearing aids require ongoing personal attention and follow-up which Highline provides at no charge. Follow-up includes cleaning the devices when needed, providing batteries for life, and inspecting my ear canal and removing wax buildup when necessary. I have known others who have tried other providers - they dont receive nearly the interest and quality of follow-up and have found the hearing aids arent as effective as they had hoped. Personal ongoing care is a major ingredient for hearing aids to be effective and Highline couldnt be better.
Very professional staff. Location is easy to find. Naya explained my results thoroughly and she answered every question honestly.
I have been getting help from Highline Hearing Professionals for more than six years. They have done an outstanding job in every way; fitting me with quality hearing aides, and then following up with helping to maintain them ever since. That are highly qualified and very caring. Eric B. Denton PE, MSc. Chem. Engr. 11/5/18
Very friendly and helpful. When I have a problem they try to get it solved right away. I really appreciate that!!!