Best prices I’ve seen in a while. Tea hooked it up and had great hospitality
Great service and the owner shows appreciation to his customers. Best smoke shop in the area.
Tea has outstanding customer service. Highly recommend.
The best smoke shop I have ever gone to 😎👍🏻
The place is great, Mr.T is the man. He friendly and has a great chill and postive vibe. Ill always recommend going to him great place with all the latest stuff in stock.
Love this store, love all their employees, have spent a ton of money here up until I move out of the area...if only I were closer!
Good selection of just about anything you’re looking for, good prices, and great customer service.
My boy T is back! Best salesman around. This shop never disappoints. He was out of town but is back now and everyone is happy again!!!!
I’ve been going here for years to get glass. The shop is clean and easy to find, and the owner is very kind and helpful with the most reasonable prices
Burien Smoke Shop is by far the best smoke shop i’ve ever gone to, i’ve been going here for a minute now and feel welcomed and loved everytime i step in, great selection of ejuice and vaporizers, wraps, a fabulous glass selection to choose from and overall just an amazing experience everytime, would highly recommend 110%
Best place ever I go nowhere else.. Super excellent service, Good prices & the most last thing I like in this place is tha customer service
Tea is great and he ways provides the beat customer service and deals. been going here for years and always been taken care of!
Great store highly recommend, best customer service
Nice people its the only smoke shop I go too alot of selections good recommendations
Make sure you look at regular MSRP of the product you are wanting. Went to buy an item I was excited about, did my research and wheni arrived they had it marked up $200 more than what the makers had it. I could understand a little profit off the item but cmon $200 plus tax...... that’s cruel.
Support this business these people are cool
Went in, was the only customer at the time.Bought two 14mm quartz nails, after they tried to tell me what I did and didnt want. Came home and tried to put one of them on, it didnt fit right at all. I applied a bit too much pressure after I realized it wasnt fitting right, now the connection point is cracked and quite dangerous, but at least it fits right..And the other nail was some new design they were pushing that just doesnt seem very functional. Who knows, maybe I just havent heated it up to the right temp yet. All in all, salesmen behind the counter selling sub-par products. I would suggest, like I will be doing, taking your business elsewhere for glass.
They have a product Im searching for but dont do the mail order thing then theyd be perfect!
Great location and products, several clerks refuse to wear a mask and put there employees and customers at risk of getting sick and even possible Death...!
I love this place!!!!! Awesome service & great selections! Not sure why people have negative things to say b/c I can’t think of any. I’m a repeated customer & will always be. My favorite person would be T (manager/owner) he is very helpful & takes personal interest in his customers. Definitely worth checking out!
Was here at 9am because they say they open at 9am... Its now 930am n theres still no one here.... And I drove all the way here from SeaTac... This will be the last time I come back to this poorly ran business and Ive spent THOUSANDS OF DOLLARS here n at their sister company.... Its now 9:38 and Ive watched 3 cars pull up n see theyre closed n pullaway, n now count me as the 4th. Im sure the smokeshop right up the street (thats open on time) will be glad to assist me and will greatly appreciate my business.
Scam artist, went with a friend to purches a expensive item, they marketed the item as exactly what we were looking for, didnt even leave the parking lot to check the item, wasnt what we wanted so we asked for a refund and denied. These guys also didnt ID me for buying CBD products, didnt ask for ID when we entered, (illegal), and refused to give us his bosses number so we can dispute this.Have fun dealing with the state after I report you.Note that marketing something wrong is against fair trade laws.
I stopped in today the customer service was 5 star!!! Definitely made my experience pleasant its my go to smoke shop...
These people are really shady. They sold me a used broken vape and wouldnt return it. They are really rude and treated me really bad. I will nevet return and I would not recomend this place to anyone.
Has a great variety. Great owners very great people and products
I would give it no stars except that is not an option. The website allows returns of your product, but if you go into the store, they will not refund your money even if they gave you a product that was incomplete and misrepresented.Tea, the guy who helped me, told me this was the only product I should consider, but I was hesitant, then he told me I had 24/7 access to a person from the company of the product to assure I got the best results. That was a LIE, a recording only directs you to their website, which was not helpful. Also, I was told the open box I was purchasing was complete, when in fact it was missing half the ingredients as I found out when I got home, also, no receipt, so I had no guarantee either. The product was worthless at that point. When I returned the next day to get my money back, I had paid $50 cash for a detox kit, Tea encouraged me to use cash and I could save $10 (I found out later that most retailers and websites had it for under $30, less than half of what they were charging), he said I could not get my money back. They did not have a replacement and tried to talk me into another kit, which the night before he said would not be as good, and he downplayed that telling this kit was very good. I had to make Tea sign a receipt stating I returned the product and I did not get anything back. I was promised I would get a call from the owner the next day, and over 4 days later no contact, no money, no product, and no resolution. Do not trust what they tell you, and dont ever use cash, use your Visa or MC so you have recourse with a dishonest retailer.
Great place to get all of your smoking supplies. Very friendly service. He has always given me great prices and service with a smile. I live in West Seattle and I drive to their location in Burien. It is worth the drive!
Fantastic selection of rolling tobacco. The only place I could find that carries Bali shag. And the guy at the counter was super friendly and helpful. Better prices too.
Place has great low prices and friendly owner and crew. And they laugh at my jokes!
Best service and they price match. Plus the selection is huge. They will even custom order pieces for you !!! I would not go anywhere else
Trash service. Bad attitudes felt very rushed. Purchased a product and wanted to exchange on spot never left the store and was denied. Straight up coming artist.
Love the owners, T is amazing and good prices great deals
Best service Ive ever received in a smoke shop, hands down.
Best prices in town on glass, plastic or silicone pipes and water pipes!! Friendly helpful service every time I go in! Thanks guys! :)
This place is great. Great selection and the staff is amazing. Very knowledgeable and they use local glass artists. Supporting the little guys.
This place is doin it right... All around great store. They have honest customer service, good selections and good prices and they price match other stores.Update after a year- Staff changes happen and not everyone is fantastic all the time. It is still a good place to go. They take business seriously and will work with you on what they can... I was disappointed that their rewards (bonus bucks) program stopped, but its no big deal. They have been good to me every time. I got a hoody there that I get compliments on every time I wear it, so check out their shirts. Be easy yall.
Big selection of pipes, water pipes, vape supplies, and smoking needs. Person who helped me was great and helped pick the final item purchased. Ill be back.
Best place to find any juice flavors of the highest quality! The customer service is impeccable and the place of business organized clean and super friendly! Love this place! ♡♡♡♡♡
Always good service and products, that I use at least. Best hookah instalights (Deezer, 6years of messing around and theyre the only ones that light well and dont pop or crack explode etc. While lighting). But...the hours posted on Google are inaccurate. They must open at 10, not 9, because its 930 and theres no sign of life here. It also closes at 8 or so. Just need to fix your online info for better service. :)
Friendly staff and good products I will return to shop again.😎
Went in with a few friends to show them the place. Very clean and nice shop. The whole time we felt very rushed and pushed out. I was recommend the wrong item even though I thought it wasnt right to begin with, but he insisted it was the right piece. We came back later that day, with a complete, unopened, product only to be denied a exchange or refund. Was told to come bsck the next day only to arrive to a closed store on Sunday. I checked the website to see if they were normally closed Sunday but found it says open 9am to 9pm. Pretty bad experience all around.
I thought I would give them another chance. Still got the same rude employee. They didnt have what I asked for and when I asked if they would get it he said rudely. I dont know then ignored m .
Google says you guys are open until 9 p.m. and it is currently 8:55 and Im standing out in front of a completely locked up and close down store. Please update your Google hours
Great shop with amazing deals
Good selection of merchandise. I go here for vape juice mainly. Owner is all business so dont expect warm and fuzzy
These guys are very dishonest I went into there and I purchased aoil burner which did not work I did not even use it at all I brought it in to exchange it for something else that would work and was told that it was had been used and it hadnt been it would not give me a refund I told the owner about it and his employee just straight lied right to his face that said it was black and it had never been touched by a flame or anyting I will never go to this place again as they told me I couldnt anyway this place to be barred from any business and burien as they do not cheat customers with any respect whatsoever his employee acts like hes a hired HitmanI have been to this business for at least 2 years buying cigarettes loyalty from them and for them to treat me like this was just a total disappointment. The owner would not even listen to my appeal. And right out the gate to tell you they wont even give you a refund on stuff that they themselves know its not always dependable. Reading this I advise you to find a different place to purchase your tobacco and other items.
Didnt want to drive far, just needed a bowl piece. The one I bought here ended up being an odd size. Came back to swap it out. And they were more than glad to swap it out. I like the second one better anyways! Both times i felt welcomed, ill continue to check here first for lil things I need. Thanks guys!
Quite willing to sell you a Breeze 2 which stopped working after 3 days but are very much unwilling to exchange it ot refund you.
Best selection, best price (always willing to make a deal and bargain with you) and theyre AWESOME people. I
Quality Water Pipes at very low Prices-DEFINITELY RECOMMEND!
Check it out yourself. Best smoke shop
Yesterday i went there, and bought a Glass pipe, they had lot of Varity, and everything i needed, they are friendly and their prices are so good.I will defiantly recommend Burien Smoke Shop
Hands down the best selection and quality of products.
Best smoke shop in town. They compare a beat other smoke shop prices.
I recommend this place, ALL the time.
Over priced, picked up something thats 32.99 everywhere, Clark claimed 49.99its what the internet charges is his reply, 4 min drive south and I got the same things for 34.99 RIP off
Best smoke shop in town!amazing customer service. 😆😆😆😆😆
Not as friendly to new customers.
What a rip off!
Cheap china glass - very shady customer service - nothing to see here......much better vibe and selection in the area - keep searching - next!
So sad... Employers are far and few between. Help out people if they favor you.
Opened an hour later than advertised, jacked up prices, bought a bong that had a twin replica for 60$, went back to buy the twin replica same week it was a lot more expensive.
Untrustworthy