user
Reynolds Advanced Materials, Los Angeles
2040 N Lincoln St, Burbank, CA 91504, United States
Appearance
Reynolds Advanced Materials, Los Angeles
Comments
Ri
Review №1

Amazing place. They have what you need

Jo
Review №2

I love love this company and this team. Very knowledgeable and happy to share their experiences. They have coached me along the way and I am so grateful!

Ar
Review №3

Always friendly and a fantastic place to get all my mold making supplies!

Ke
Review №4

Great place. Great staff. Very knowledgeable

La
Review №5

A great place gets your creative mind working. Super friendly staff thanks Alexander

Je
Review №6

Extremely informative and knowledgeable. Very cool helpful people.

T.
Review №7

Glen was fantastic! Ill be back

Ki
Review №8

Great place! Super helpful staff. Ordering thru the phone is easy too. Good experience.

La
Review №9

I never write reviews, but after my experience yesterday I felt it was important. When I entered the store both employees were on the phone, so I waited patiently at the register for 5-10 minutes. Right before one of the employees got off the phone, a man who had been shopping at the store got in back of me in line. The employee then gets off the phone, looks right past me and motions to the guy behind me Can I help you? I literally felt like I had stepped back in time. Luckily the guy behind me said, she was here first, so please help her.I was returning an item that had never been opened and the box was still in perfect condition. The guy then said he has to charge me a restocking fee. Im all for restocking fees if an item or container it came in has been opened or damaged somehow. It was clear it was in perfect condition. He said that he did not know what I had done with the box while it was in my care, so couldnt give me a full refund. Are you kidding me???????? Then Ill assume you wont put that box back on the shelf because youre not sure what that box has been through? Or are you going to charge the next customer that purchases that box only 80% of the cost? Absolutely ridiculous. He said he could waive the fee if I purchased something of equal value. Once again, this makes no sense. I work in the movie industry, so I will spread the word and I will never shop there again. On my receipt, it says the employees name is Glenn. He needs to work on his customer service.

Da
Review №10

One of my favorite specialty store, with very knowledgeable employees

Da
Review №11

Great experience! Charles was very helpful!

La
Review №12

The guy I talked to was so nice and listened patiently to my project idea and helped me make a couple changes to my list. Im new at casting so I was thrilled to have some help. I also like how they have samples of the materials out so youll know the final density/texture of what youre buying. Great store!

Je
Review №13

I love this place. One stop for all your mold making needs. The staff are always so friendly and extremely helpful. Thanksso much Reynolds.

ST
Review №14

This place is totally great!!! If youre doing anything in regards to sfx makeup prosthetics, cosplay, costumes, sculpting, mold making, foam, concrete, this place has it all! I highly recommend this store to anyone!The staff is totally amazing as well! Theyre highly knowledgeable with all products. Theyll assist you with any questions you may have and on occasion they have seminars they host at their stores to learn how to use their products.Check em out online too. The interface is very informative and user friendly. Get their catalog too! Love coming to this store.

Ma
Review №15

The best

Mi
Review №16

Cool place! High quality materials and friendly service!

Pa
Review №17

I am just echoing the experience of Laura. Same thing happened to me in regards to being passed over for the male customers. It is worse if I have my son with me ... as if I am not alive.

Sc
Review №18

The two guys at the counter were amazing in helping me find the materials I needed. A woman asked if she could use my photo for the website, I said sure. She took it, then we got on a conversation about videos and said I would gladly do a video, she became very rude and had an attitude for seemingly no reason when I was going to do a free video for them.Because of her rudeness and how she kept speaking to my friend and I we will no longer shop here.

Fr
Review №19

Its awesome to have expert help when youre not sure, these guys were all over it! Highly recommended if youre beginner or pro

Ra
Review №20

Excellent service. I called for molding advice months after my purchase and they were extremely helpful and polite.

Mi
Review №21

Love this place! And the people are so wonderfully friendly and helpful!

Kr
Review №22

Everything I could ever need 😃

Sc
Review №23

My destination for platinum silicones and resins.If you need help finding your fit they will help you without overwhelming you with information.

Pa
Review №24

These guys are cool. Always helpful and supportive.

Ma
Review №25

Amazing place with great variety of product

La
Review №26

Great service. Smooth-on supplier.

Ni
Review №27

Best customer service put there. They have everything I need for casting and answer all my silly newbie questions.

la
Review №28

Very knowledgeable. Provided a substitute for product not in stock.

Om
Review №29

Great Product Selection, Great staff

Mi
Review №30

Great selection and friendly knowledgable staff.

Do
Review №31

Nice place, nice people

Cr
Review №32

Always super helpful and knowledgeable!

Ke
Review №33

The customer service is Leaps and Bounds beyond what you get from the dude at silpak. If you are a beginner, like me, and ask that guy a question your answer is usually preceded by a heavy sigh and the rolling of eyes.

Al
Review №34

Great service and informative staff

Go
Review №35

Friendly staff and they always seem to have the supplies I need on hand.

Ph
Review №36

Staff are very knowledgeable and helpful

Information
50 Photos
36 Comments
4.8 Rating
  • Address:2040 N Lincoln St, Burbank, CA 91504, United States
  • Site:https://reynoldsam.com/la/
  • Phone:+1 800-348-4349
Categories
  • Art supply store
  • Craft store
  • Gypsum product supplier
  • Hobby store
  • Rubber products supplier
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:8AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:Closed
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
Similar organizations