My Computer took almost 10 min to turn on, when I described what was going on, the Nerds knew what was wrong even before they hooked it up to anything. I waited a few weeks to write this review as I wanted to make sure all was ok. boy am I happy in 7 sec after turning on my computer (laptop) it is ready to work on any project. THANK YOU NERDS!!!!!!!
Employee Phoenix came to our home and was outstanding. Very knowledgeable. Price was very fair. Would contact them again.
They are the best...they help me with my computer and then they taught me how to use it. I recommend them and if they can fix me and my computer, so impressed and pleased ..5stars.. Kudos ..
After a storm, we lost sound on our TV. Not a computer issue but after 5 hours trying to troubleshoot, I gave up. The technician, Phoenix, was punctual, polite and extremely helpful. Found our problem, helped us fix it, and also gave me helpful advice for my iPad, all within an hour.I highly recommend them and will call again.
Brought my MacBook pro in to be looked at after the update caused some issues. Unfortunately my MacBook is toast but these guys were very professional, quick and overall very easy to work with. Didnt cost me anything to get the bad news either which was great. HIGHLY RECOMMEND!
Computer Nerds met my needs, both with their knowledge and abilities to solve my computer problem. They were reasonably priced, and theyre Veteran friendly, offering discounts to Veterans. I will definitely return for future business to Computer Nerds.
Computor Nerds are a very knowledgeable and nice people. They helped me with my new computor and are way better than my old computor company.
Staff is friendly & efficient. Team players that back each other up.
Best experience ever getting my computer worked on. New hard drive and cloned all my programs and files flawlessly. Cant really thank them enough. Definitely recommend.
Local is great! Nice shop and positive experience.
They really know what they are doing. Very professional, and they respond for help
Needed a new battery for my laptop, went to Computer Nerds & they took the old battery out (which was inside the laptop) ordered a new one & had in the store the next day. Went back and they installed it quick & easy. They did a great job & explained how to use the laptop for longer battery life. Would definitely go back.
They were very responsive to my needs. As I was leaving town soon after I brought my laptop to them, I didnt think they would be able to get it repaired in time for my departure, but had it back with days to spare. They came through with flying colors. Thank you very much for help.
I took my pc to 2 different shop and they both couldnt figure out the problem. Geeks took 5 days and nothing. The Computer Shop took 3 days and nothing and they charge $75 just by looking at my pc but fixing nor finding out whats wrong with it. So in my last hope, I took it here at Computer Nerds.Very nice staffs. Theyre really good at what they do and affordble and very honest. They update me all the time and ask first before doing anything to my pc. They do not charge you anything unless they actually have done the work and fixed the problem.This shop is awesome. 10 thumbs up!!! Highly reccomended!!! Theyre my hero!!
I took my bent and broken laptop to Computer Nerds to have them download all my files to an external hard drive to put on a new laptop. They were very friendly and accommodating, did it in a timely manner, and charged a minimal fee. I was very happy with their work and would take my pcs back to them anytime to be worked on.
Had this company come out to set up a wireless printer I purchased. They we fast and efficient got the job done. would use them again.
Friendly, reliable and went beyond to get my computer repaired quickly as we were only in town for two days.
I had a hard drive on my laptop die do I had heard about computer nerds a bring the place in town for your computer needs. They had my computer back to me within 4 hours & its working great. I will definitely use them for any computer need that arises. Also their prices are very reasonable
Took my laptop in and they were fast, courteous and professional. I will definitely use them again and would recommend them
I was hacked (older 09 iMac), purchased new iMac. They cleaned up virus & transferred data. They took care of all my needs & reasonable price. Thanks!
Computer Nerds was recommended to me by a friend and the service I received was very professional and very quick to diagnose my computer problem. I had to have my hard drive replaced and it had to be ordered. They diagnosed, ordered and repaired my computer within 3 days. I will definitely continue to use this place for all of my computer needs and highly recommend it to anyone needing computer service.
Computer started doing strange thing, authorized for a remote check and watch as the check was performed and talked to Phoenix on the phone while check was being performed. Numbers indicated that hard drive was failing, requested they order a new hard drive. When drive came in received a call to bring in computer. They transferred all my files and pictures to new drive. Machine runs faster and I do not have to set and wait for a program or file to open.They do fast great work and have a world of knowledge, if you have any problems.Thank you
Great job of communicating issues and repairs. Quick repair and great price.
My husband and I were extremely pleased with the services provided by Computer Nerds in Bullhead City, Arizona. Phoenix was extremely helpful in transferring our information from our old computer to our new computer. They were very happy to answer all our questions and assist us in getting the computer set up for us.
I was sure my computer was a loss, but Phoenix took excellent care of me. He explained everything in terms I could understand. He had it repaired and back to me in a reasonable amount of time. I also appreciate that they were open on Sunday.
These guys are ABSOLUTELY AMAZING!!!!They figured out my problems, and fixed in a timely manner.Happy, polite and friendly!!Love them guys!! Thank you💜💜🤗🤗🤓🤓
Open on sunday. Nice gentleman. He spent his time trying to find a battery for my laptop. No charge.
The people there are great to work with and know their stuff about computers. They took care of our problem so we could use our computer and I did have to call them about another problem and they told me how to fix that also. Would recommend your business to anyone who has a problem with their computer. Keep up the good work
Excellent people to work with....repaired my laptop screen that got broken...quick estimate on repairs and service was completed in a timely manner....would highly recommend them...thanks
We bought a new computer and had it set up and added programs and data from our old computer. The service was fast and efficient. Phoenix was very patient with our many questions and walked us through the basics of Windows 10 (our old system was Windows 7) I would highly recommend Computer Nerds!Denise Braman
Great service with very friendly employees. Took care of my problem, explained what coverage I now have and I feel very secure knowing how they fixed my problem. Also, great pricing for service.
It was a shot in the dark that proved to be sunshine. Took several computers in to have looked at, one was toast yet they recovered files and folders from the hard drive on 2 of them, the 3rd one was trashed by another pretend shop in CA. They now have a loyal customer if computer problems come about again.....a BIG THANK YOU!!!
I just picked up my computer from the initial setup. So fortunate that Phoenix was working. Such a knowledgeable, helpful, polite gentleman. Helped me immensely! Cannot thank him enough. I know I will be back.
Computer Nerds were very professional and responsive to my needs and requests. they explained what they did and said if I had any questions I could contact them and they would either walk me through and help me with any questions. awesome
Awesome place to take your computer for repairs. Very professional, quick and affordable service! Definitely, recommend their service for any computer concerns or repairs.
I was one of the lucky ones, my computer was still working when I took it in. They ordered the part and When it came time to replace it I was only with out my computer for 24 hours. I am not very techie, so they could save everything and even download drivers for my printer, which is my lifeline. I would definitely recommend them.
I have gone to the Nerds many times. I trust them and very honest.
Very helpful 👍
I was having problems with my computer, but didnt want to take it to just anyone. One day as I passed by the sign computer nerds I stopped in and I was so impressed with them that I brought my computer in the next day. Scott showed me what was wrong with my computer and I was so blown away with all his knowledge about computers. They kept my computer for two days. When I went to pick it up Scott showed me what he had fixed. My computer now runs great. I highly recommend anyone having problems with there computer these Computer Nerds of Kingman are the best.......
These guys are great! They are very polite and know what they are doing. They had my husbands computer up and running and working great in a week. Hes a Happy Camper now. They definitely have all my future business.
Best computer shop in town. Fast and friendly service and will make your system easy to understand if having to upgrade 👌
Took a ram board in and they sold me two new boards and said that should work just plug them in. $79.++ . I plugged them in and the computer still beeping. They told me to bring it in. They had over a week. Told me to take it to iMac repair. I took it to Kingman iMac repair. They had it up and running in less then half an hour. They said I was sold the wrong boards and I didn’t need them. So my advice is be careful unless you have money to throw away. I’m on fixed income and that amount really hurt. They don’t refund for their mistakes!! I did talk to the owner and he was very kind and handle my issue very business like. If I didn’t have apple products I would differently would take it to them.
After the death of my husband, Computer Nerds has come to my rescue more than once. The employees are very patient & knowledgeable both on the phone & in person. Highly recommend this company to anyone.
They are always so helpful, so knowledgeable and explain things so well. Set up my brand new computer in just one day. What a relief!
These guys are great.. friendly...knowledge of issues..fix my computer same day..highly recommend and will go back for any other needs..
I had a great result P C NERDS I will tell people to try them
Great job at finding the problem and fixing it in a timely and professional manner.
The Guys were very helpful and knowledgeable...Thanks
Well first off is wow talk about a company thats fast knowledgeable and very professional at what they do and on top of it low pricing for most of all computer repairs or OS installations Im beyond impressed how well my home computer is running it went from running on nothing to doing about everything I been wanting to do for a long time on my PC. THANKS GUYS YOU ARE LEGENDS OF PC REPAIRS.
I went in for an upgrade from w7 to 10. Nicholas was on the desk at that time and I was VERY impressed with his professional demeanor. He was also clear on answers to a couple questions I had. I had to tell him how impressed I was with the beautiful condition of the shop. It was so clean and organized! Wow, I have used other service providers over the years and this one was tops. A friend (who is very competent in this field) recommended it to me. As long as I am in the area, COMPUTER NERDS will be my go to for c service. Thanks guys.Teresa
An excellent experience very professional hard working and good quality thank you so much!
It took awhile., Scott would not quit trying to find a solution to my two problems. Also Jerry helped solve the problems. Well done fellows.
They are great . Im very slow at tech stuff but they were very supportive and didnt make me stupid. I would give them a 5 .
The guys did a quick, professional job. I highly recommend anyone with a computer problem come in here.
Here is a place that can be trust. by the work they do .right the first time they did very good JOB . I WILL BE ALL GOING HERE
Great service helpful staff and would recommend them to anyone needing computer repair
Got computer fixed very fast. It does work again, but all my bookmarks and passwords were completely gone when I got it back! I spent hours replacing them! Seems like they could have backed up before doing what they did to fix it? But all in all I’m satisfied with the service!
Great guys and open 7 days a week. They have successfully fixed my problems several times. Friendly, helpful, courteous, kind.
Great service and helped me get my scanner going. Thanks Phoenix for your help.
We had been trying to connect our laptop to a projector with no luck. Nicholas knew the cable configuration we needed instantly and even though he didnt sell the cable, he provided me the link to a cable I could but online. Bought it, worked like a charm. He also explained why the cable configuration we were trying would not work, at no cost. Excellent customer service!
Excellent service, courteous techs, very knowledgeable. Glad we are with the Computer Nerds.
I took my laptop in on Saturday morning and I was able to pick it up the next day by closing time...being from out of town, this was VERY advantageous for me! I need my computer for my business, so it was CRUCIAL that I got it quickly. The gentleman that helped me was VERY courteous, knowledgeable & not pushy at all....I would HIGHLY recommend this place to EVERYONE in the Bullhead City area!
From the moment I walked in to their store I knew I was in the right place. If you want to do business with friendly and professional technicians, then this is the place to go. My computer had been messed up badly by a competitor in Bullhead City. They took such good care of me and my computer and made me happy again. They take their work seriously and dont stop working on a problem until the customer is 100% satisfied. Plus they have a monthly senior plan which is all inclusive and reasonably priced.
Computer Nerds gave excellent service. Their work was accurate. When finished with my Windows 10 update, I felt like I had a different computer entirely: faster, better menus, shortcuts, more appropriate icons. No unintended consequences. I already recommended NERDS to a friend.
I had a hard drive quit. The staff I dealt with were so nice & gave me options. I had my computer back the same day which was great since I was going out of town for several days. I was dreading Windows 10 but they put it in like a windows 7 that I was used to. I am enjoying it & finding some advantages to it. Thx to Mike in Bullhead City, AZ.
GREATEST and the “ Good old fashion customer service “ that’s still alive. Highly recommend to all.
Great place
Professional staff at this location. Two day service to repair our computer. All questions were answered and helpful suggestions were appreciated. Will use them again if needed.
Best service Ive ever had, Mike is awesome and is very patience and very informative on everything I asked him. Mike made me feel very welcome. Thank you for the awesome service. Daniel
Theyre really on the ball. Had me in n out in 15 minutes.
Computer Nerds are a top-rate, no hassle organization, and I recommend them to anyone with computer issues. They repaired my computer within 24 hours - for a fair price. Give them a try. Youll be glad you did.
PC Nerds are AWESOME!!! They know exactly what they are doing. Had our old Windows Seven changed to Windows Ten. It works GREAT!! And FASTER than the old one. We tell everybody we know to go there if they are having PC problems. Thanks again Guys!!!
Fast service and worked better than before. Reasonable rates for parts and labor. Two computers a laptop and a desk top with different problems but repaired in less than 2 days.Mike and Nicolas both were friendly and helpful. Will use them again when I need repairs.
The Computer Nerds of BHC were unable to set up my Outlook email onto my new computer.I was told they could set it up, move all my old emails and contact list.When I contacted the store on the following Monday, to inquire about a partial refund of the $170 some charge, the tech who was unable to set up the email account told me they dont give refunds for that.I asked if he was the manager or owner and he said no.I asked to have the manager or owner give me a call to discuss further. A few days later I called back and got the Kingman office.I explained the situation and asked to have his manager or the owner of both stores give me a call. 10 days later, I still have not received a call. The only reason I had the nerds do the data swap to the new computer was because they said they could do the email set up.There are plenty of shops out there to work on computers, I suggest trying someone else.The guys in Kingman know whats what, when it comes to your computer needs.Thanks again to Lance for reaching out with an offer to fix the issue and Scott who did the undoable according to the BHC store.
I used this company recently to have a laptop fixed. I purchased a solid state hard drive for my laptop. They put it in exactly as they said they would and they did it on the time frame that I needed. I was so impressed that I purchased another solid state hard drive for my other laptop when I picked up the first one. These guys are the real deal. For all your computer needs I strongly suggest that you give the guys a try. You wont regret it.
We had two computers that had Skype issues. The experts were able to access our computer online and fix them without us ever having to leave our home. And they did it so quick and efficient that they were in and out within the 1 hour. I will only call them for my repairs going forward, they were great.
The service is top notch, efficient and it is clear that they are very knowledgeable, they are an asset to a small business, highly recommend.
My experience with Computer Nerds was excellent they were helpful, courteous, friendly and they explained everything well. Both the men that waited on me were very professional my computer was perfect when I got it back and the work done on my computer was fast so I didnt have to do with out it long. Great place!
Ive been there a couple times and everytime so far theyve been really informative and straight forward, not leaving anything out that might occur. Great service all in all.
Phoenix was friendly, knowledgeable, and informative. Thank you!
Very fast service, and these guys know their stuff! Would highly recommend them. Happy customer!!
Terrific experience. Staff person was friendly, he detailed options and costs and had my MacBook problem fixed and ready for pickup in less than 24 hours.
Had Malware embedded in my Mac Laptop that wouldnt allow the use of Google as my search engine. Took it in to Computer Nerds. Nicholas was knowledgeable, professional and personable. He was able to diagnose and treat my Mac that very day (along with finding/removing several other virus in the computer). He called me when it was done. I got a years worth of Bullgaurd Antivirus for my troubles. No complaints about the service my Mac received. It runs better than it has in quite in a while. Would definitely use them again.
My husband and I were hacked on Monday by a person posing as a Microsoft representative. We didnt cooperate with him (by buying a Target Gift Card to supposedly purchase a firewall that the fake employee of Microsoft would supposedly install on our laptop). I hung up on him, but he did manage to freeze my computer in airplane mode. We took our laptop to Computer Nerds, and Nicolas helped me. Although the shop was busy (backlogged with several computers to repair), he exuded confidence that he would be able to repair ours. It was only in his shop for a day and a half. Very helpful, friendly, and knowledgeable. Would highly recommend.
Living in a small town often presents a lack of goods and services necessitating long trips to get what you need. That is not the case when I have computer issues. Every time I have come to your store I have left as a satisfied customer. I am not very tech savvy but you always treat me with patience and respect.....and you always solve my problem. The staff is friendly, efficient and full of excellent advice. Im so glad you are there when I need you.
Great crew, very competent and knowledgeable. I am happy every time they do something for me.Thank you guys
Fixed my laptop when I thought it was dead. They were knowledgeable and so helpful. Thanks.
Always professional and courteous.
Fast service, stays in touch with you. Very good prices. Thank you for redoing my computer I so appreciate a person that is knowledgeable. Would recommend you to everyone for their computer repairs or needs.
I was completely lock out of my computer, I took it to Mike at PC Nerds he unlocked it did a test that showed that there were 120 infections even though I had Norton and System Mechanic, left it they clean it replaced my virus with Bulldog. When they gave it back start up didnt work the way I liked without hesitation took it back, one hour later I picked it up and it work great. Working with Mike was not only fun it was educational really impressed with his knowledge and his put the customer first attitude
Very helpful and accommodating. I just needed a charging cable for my Mac laptop and even though he did not have what I needed he gave me information and was very nice! I would certainly recommend.
VERY helpful and knowledgeable. Will follow up and fix any problems.I will definitely use them again
Intelligent, honest employees. Thought I fried my PC and needed a new one. They repaired it and said it didnt need replacing at all. What a money savings. Fast, reliable and honest with great prices. Tweaked my laptop to run better for free!!! Go here first when you need help.
I brought in my computer to get a couple of Minor things fixed. While working on my computer it quit working. It looked like I was in trouble and would have to buy a new on. But no, Chris said we will fix it. They worked hours on it at no cost to me and got it running better than before. Very friendly people. Helpful. They get the job done. Thank You.
On time and so helpful!! Thank you for answering all of my mother’s questions. Highly recommended.
PC Nerds services my laptop when I have issues with it. They are fast, courteous and prompt in the repair. Their prices are good. I highly recommend them to anyone who needs repairs to their PC or laptop.
Nicholas was great to work with. He is knowledgeable and so helpful. Im so happy to have found my own personal IT guy. Thanks for peace of mind Nicholas!
Fixed my computer fast, accurately, and for a more than fair price. Staff was friendly and helpful. I highly recommend this store and will definitely use them for all my computer needs.
Best Computer place in town. I have their Nerd support for my business, and I never have an issue on my computers. Even when i do get the occasionally, they jump on my computer, and it is fixed in minutes. worth every penny.