Had a phenomenal experience!!!! Zach and Eric are extremely professional and so much fun! Friday evening entertainment! Best Verizon store in our area! 10 out 10 Would recommend! #facts

Zach was very helpful and had excellent customer service. Getting a new phone and transferring all my content was flawless!

Ryan was so amazing with my husbands phone earlier today that we decided to come back and upgrade my phone. He made the process seamless and easy and was really personable. We have found our new phone permanent phone guy!!

Phenomenal service from Ryan & Tyler. They were patient & made out phone buying experience an amazing one. We will be coming back for more lines in the future!

Few months back, had a issue with my A51 .. quit charging. I was helped to file a claim and got a new phone the next day (insurance) .. waited because i bent my A51 back straight and it started to charge again.. lasted till 8/21.. i took the new phone and my old one to get help switching it all over and Frank did everything for me.. Thank You Frank!! I would have never been able to do it all by myself.. Great customer service, very helpful and polite.. very professional .. Thanks again!!

Whoever hired Edward Makar in Bullhead City Verizon most definitely got a diamond deal. I have never felt more at ease and comfortable with any salesman in my life. He’s considered family from this day forward. Godsend.!!!!!!! Refreshing to know honesty and integrity still exist. Thank you Verizon for having Ed on your team.

Ryan set me up on my motorola one 5G. Hes been patient with all the questions Ive had when coming into the store. Hes always been helpful & supportive and for that this will always be my store. Hes even better than that Zach guy 😉 thanks again ryan

If I could give Cody 6 stars I would! He was fantastic, quick and made it cost effective.

Zack Gilbert was very very helpful and knowledgeable in getting our phones and setting them up. He was better than any Verizon representative that I have ever worked with. These kind of people is why we stay with Verizon. Thank you

I had the best experience today at Verizon.... Ed was very thoughtful and very helpful. Happy to be a part of the Verizon Family.

I have been helped on three days by Zach at the Bullhead City Cellular Sales-verizon StoreZach has given us excellent service on each occasion and helped us chose upgraded cell phone plan suitable for our needs. Very much appreciated and very patient with all our questions. Top ratings for his services. Thank you.

My phone keeps freezing. Zack showed me how to do a soft start and got my phone back in working order!! Zack is very knowledgeable and friendly. Thank you Zack!!

Erick Hall was very knowledgeable and got us hooked up with internet we can use while traveling in our new travel trailer. Verizon has removed the stress of working as traveling nomads. Thanks Erick

Zach was very knowledgeable in both product and customer assistance, and he walked me through the set up so that I was totally aware of the system prior to completion of my purchase. His knowledge and willingness to be of service is the primary reason for my purchasing the Ipad.

Erick helped me. Excellent customer service. I went in with a prepaid service issue and he went out of his way to help me when he didnt have to. Shout out to Erick for going above and beyond for me!

The team are dressed very professionally. Suit jackets and slacks, tie, while its 118f outside. Very impressive. Cody was knowledgeable, kind, went above and beyond. Assisted on a very difficult transition when another carrier is going out of business and left a messy path. Cody knew who to call and spent a considerable amount of time helping, in a very proficient manner. Cody is to be commended and the entire team were visibly positive as they assisted others.

Zack was very helpful and explained all my options very clearly.

Took a charter flight from Texas to lauglin to to gamble at Harrahs & my phone got locked in a boot mode. I called this store from my hotel room & Ryan recommended coming in to take a look. Ryan had to factory reset my phone to fix it but was able yo recover all my information.. even the pictures of my grandbabies. My vacation almost felt ruined from the moment we got here but Ryan saved it!! Thank you so much for your patience with me... Yall are amazing here

Zach and Bobby were wonderful, friendly and efficient. They explained our phones really well. Thank you.

My experience with Zack was amazing. He not only helpede with problems I came in for he gave additional service and up graded my account

Zach was great. Very honest and made the transition very easy to my new phone.

I cant give enough accolades to ryan & the service he performed for me today. He has been exemplary, from now on I will be driving to this store to see him. I will be staying a Verizon customer thanks to the service he gave me.

Zach was very helpful. Fixed our issue quickly. We appreciate his help.

Zach provided excellent customer service. Should promote him to store manager.

Ryan was honest & forthright during this whole process. I travel frequent in my RV & this is by far the best store Ive been to.

We came to this store from california. We had a wonderful experience thanks to the management. Ryan offered an amazing experience!

Zach was efficient and swift. He got things done really fast. Thank you.

Thanks zac for the excellent service and the understanding of our new phones. Your knowledge of verizon and the phones is top notch.

Ryan’s the star of the show at the store. Make sure you ask for him. You won’t be disappointed.

I have been a Verizon customer for awhile now and Zach has been the most helpful in deciding which plan is right for me. This is the reason why I chose Verizon. Thank you!!

Eric Hall is a great employee he went above and beyond to help me switch over and add my whole family to my plan. Definitely recommend him to anyone looking to switch phone plans

Zach did great job explaining my apps programs very happy with his explaining new phone advantages very personable guy

Every time I come to this location everyone is very helpful. Zach is very good at explaining features on the phone.

I enjoyed my experience with the Ryan. He had enjoyable stories that he shared with me during the process.

Wonderful service from Ryan, extremely knowledgeable, effectient at his position, and incredibly friendly! This is the Verizone location we shall come to from now on and we really appreciate all the employees here!

Great service, very happy, give him more money!

Zach was great. Had fantastic customer service. Very friendly and professional.

Ryan and Bobbie where very very helpful. Never been to a better store

Zach and Bobby were great. Could not have been a nicer experience.

I Had a great experience replacing my damaged phone in Bullhead City AZ Verizon. Zack took care of me and he is amazing!

Zach was very helpful and gave me a full scope of numbers instead of selling me the highest prices.

Zack is the best sales person I’ve ever had at a Verizon store . He is experienced and his customer service skills are awesome. He made what could have been a very stressful experience a very good one.

Zach was excellent. Very personable. Thank you.

Great customer service and informative staff make this a fantastic location to receive Verizon services and upgrades from. Theyre right off 95 and easy access from miracle mile as well, so location is very convenient, too.

Duston our sales Rep was great he help us with everything we needed

Zach was very helpful with everything I needed. Very pleasant.

Eric was professional but very friendly and pleasant. 😊

I came in and talked to Zach. He took care of me right away. If I have an issue again then I will come see Zach. Highly recommended.

Zach and Bobby were understanding and patient. Did not sell us anything we didnt want.

Thank you for helping us Zach! Excellent service.

Zach took care of us and made sure we knew everything there was to know about my new phone. He called me several times after the sale, to make sure i was still happy with my purchase, which I am.

Zach was extremely helpful, I lost my Phone in the River, he gave plenty of options, his knowledge and experience with customer service was outstanding. Thank you Zach for your time and help

Ryan was so helpful from initial phone call to actual store visit and then purchase.

Working out of town. Phone got messed up and reset. Came and saw Zach and he helped me recover my information. Thank you.

My main man Ryan did a spectacular job.-Rich

Wonderful experience today with Ryan. Fast and easy. Very knowledgeable and thank you.

Cody was excellent, he was professional, patient and understanding. Answered all my questions and showed me how to do it. In my book hes tops!

Switched for better service hasnt happened yet still sitting at home with one bar. More money better service not really.

Ryan is the best! I choose to always work with him when I come in.

Service was fast & it was great. Thanks Ryan & tyler

Zach is a Rockstar! Hes amazing, skilled, patient a lovey person.Ask for Zach!!!!

Thankyou Zach for excellent service beginning to end !! Definitely recommend him !!

Zach, great negotiator friendly and knowledgeable of your products, Needs a raise and well deserved! Sincerely, Barbara Paper, Bullhead City, Arizona

Zach Gilbert is awesome he gives the best service and is complete and efficient

False tv add with free g5 phones does not day you need to up grade. bad

Scale of 1-10 I would give Zachs service a 15! Good job!

We just upgraded my husband’s phone from an Lg to an iPhone and it was the easiest transaction yet. Duston Vance was very knowledgeable and efficient. A much better experience than the Go Wireless place near Target. We will definitely use them again when I’m ready to upgrade. They don’t try to pressure you into changing your plan or buying a bunch of accessories like other places do.

Tanya at this location is absolutely hands down the best customer service rep I have ever dealt with in my entire time of having Verizon Wireless service which is well over fifteen years Tanya is the real deal see her and get taken care of properly in a professional manner with a smile very lovely customer service representative

I highly recommend Zach. His service was outstanding!!

Zack was phenomenal and a deadsexy man.

My Wife needed a replacement phone and we got it with Sam Cho helping us navigate the process. Excellent customer service!

Ryan was informative and easy to talk with and pretty thorough.

Zach is the best!! So glad i switched to Verizon

I walked in the store with a GalaxyS20 that I bought online and needed help getting everything switched over from my old S6. While Zach was working his magic, we talked about my purchase and he was asking about my trade in. Too old I told him. He began looking at his computer and he was a man on a mission. He said he could get me more for my old S6 than I EVER would have believed.By the time I left he had arranged for a shipping label to send the S20 back t, helped me pack it up, and sent me to UPS.As soon as the return is confirmed, I will go back to see Zach, get a S21+for hundreds less than what I was going to pay for the S20 with some suggested changes to my plan my bill was going to go DOWN!Zach Gilbert was just plain AMAZING! Ive already told my friends and co-workers, and a number of my customers about my experience.Hands down the best purchase Ive ever made.Thank you Zach., see you soon.Adrienne Stambaugh,Bullhead City, AZ.

Zach was excellent. Thank you.

Well today they help me take care of something Ive never done before and I was grateful for the experience the great customer service that I experienced very polite .thank you very much 4-9-21

Ryan offered very good service.

Went to another phone service and then after 3 days we came.back to verizon. When we went in a very nice young man help us. His name is Dustin Vance. Thank u!! He was great we had alot of stuff that need done like keeping our numbers! He did it!! Again Thank u Dustin!! They all where great in this store. Thank u for all the help

No good not help very lowes speed 4G bullhead city az and laughlin Nevada middle Colorado river wont work little

Someone out of their 5 or 6 people they have working here, needs to have awareness enough to look up and acknowledge your presence. Walked around for a few minutes. Looked at some phones and cases. Not one single acknowledgment. Walked out. Wont be back.

Awesome sweet gorgeous good customer service help

There wasnt any direction upon entering the store....no one greets you to let you know your next...or after whom ever....looking around at other customers everyone sort of seemed to have a dazed look... like they were not sure who was next either....after a short wait..(and communication with other customers as to who was next)...I was helped by Lauren Reeve...Who was the best part of the experience.... She was helpful... full of energy...and excited to do her job. Thank You ... I am not... dissatisfied with Verizon....

Thanks Verizon and Zach for the fast and great service today

I had a wonderful shopping experience with Dustan. He was extremely professional, incredibly knowledgeable and very efficient. The experience was so positive that it motivated me to write my first Google review. Thank you, Dustan Vance!

Tmobile has 7, i repeat SEVEN, 5G towers installed in Mohave Valley/BHC/Laughlin already (as of 3.17.2021). When i told the Verizon rep at this location, I believe his name was Jake or something, skinny white gentlement suit and tie short dirty blonde hair. He said and i quote, Not MY PROBLEM bro He claimed verizon left them high and dry and begrudgingly offered to stare us down face to face at his desk while we all held hands in koombyyah. He was offputting, and arragont. Tmobile here i come. Thanks VZ for nothing!If anyone wants to challange me I got a crisp 100$ dollar bill my speed tests beat verizons with anyone other GSM carrier in the valley. CDMA struggling w/ poor infrastructure and lead techs all quit leaving a void of no new teach being hired/trained properly.

Zach was very helpful, courteous and pleasant

Zach was very helpful, courteous and pleasant

Dylan was absolutely amazing. He was friendly knowledgeable and very helpful. He took an hour to help me so everything was working correctly and I feel that is great customer service. I will definitely be back because how he treated me and how that he made sure my issues were taken care of. Thank you:)

Awesome Amazing ProfessionalWe were meet by RYAN at the door. He was friendly & very knowledgeable. He provided the BEST Customer Service we ever received from a Cellular Company.He made sure we fully understood & were comfortable with our purchases.I would definitely recommend RYAN.Thank You & God Bless

Lauren gave us excellent service, she is an asset to your company, she is very nice, happy, and has a beautiful personality, willing to help us. I will always ask for her as long as she is available.

Was in the Verizon store today to talk to Ryan very helpful with my iPhone is having some difficulties with it were an older people and he spent quality time with us very much appreciate it

Couldnt ask for better service. You might pay a little more but its worth it.

Zach was great and provided great service

I cannot explain how happy I am with my experience at this Verizon! Lauren is one of the most kind and warm hearted human beings I have ever met, and knows what she is doing. I came in a wreck over my phone and being out of state and not only did she PERFECTLY explain my options, she didn’t push a single thing on me. She gave me the facts about the phones I was looking at and then let me go from there. On top of that she took the time to send me a link to a student discount on my bill, and gave me advice on how to look like I know what I’m doing when I go into the apple store with my old phone. I wish I could have a Lauren at every single Verizon because she is their single greatest employee out of EVERY Verizon I have been to. LAUREN LAUREN LAUREN LAUREN YOU ROCK!!!!!!

I walked in the door and a gentleman greeted me. However, a wonderful woman named Lauren was on her phone to my right, I said to him, thank you, but, I usually work with, it was then that Lauren spoke up and said, thank you, Jordan, but, I can help her now, thank you. He said, I thought you were busy? She said, Well, I do have someone else coming in, but, Im used to most of her questions about the phone. Thank you. So she said, how can I help you today? So I told her I needed to pay for my phone again. She said, as soon as I saw your truck I said, yup must be that time again and we both laughed. Then I told her she had to rescue me. She said rescue you, in what way? What happened to your phone now? I told her everyone is complaining about my voicemail not being set up! But, Ive tried to set it up, I just cant figure it out. So she said this is an easy fix too. So she told me how to get into it and I told her I just wanted something computerized that said hello you reached and my phone number. So she punched in a few numbers and bang! Done! She said is that it? So I asked her a few more questions and she showed me how to fix the problem. I said, yeah, its easy when you do it, but, when I go to do it, Im not going to remember how. I jokingly said maybe I should have you write it down that way I wont forget how to do it! Hahaha! As we were laughing she was writing. We talked for a few minutes more and I said well it doesnt look like your customer wants his new phone. She said, oh, well, he still has time to show up, you never take that much time. Patting words as I got to the door, Lauren yelled out! See you next month! I thought to myself, its funny, but, its true! Hahaha! I would highly recommend using this Verizon store. All the customer service reps are absolutely wonderful. They go out of their way to make sure you have a very good experience working with them. They are very curteous and knowledgeable about their phones. Lauren has worked with me on my phone with everything I needed. I thought I had totally blew my phone up, it made weird noises and the screen was black with an occasional flash of light and strange lines, Lauren said, Oh, thats not to bad. Laughed and in less time then it took me to put my phone in such distress, fixed it! I just looked and said I cant believe you fixed it! I thought about taking it out back and burying it in the backyard, hahaha! She just laughed and smiled. She says anytime when you need help, come in and see me. Believe me, Ive taken her on a journey with everything I have learned that there is about a cell phone! Its nice to know you have a friend that knows everything there is to know about a cell phone. Im lost in the land of technology and its nice to know no matter what, someone is there to say, dont worry, its ok. Then fixes it.

Ryan was very helpful and very personable

Awesome customer service and went beyond. !!!!!Ryan....

Great staff- very helpful!

Ryan niederberger is an excellent sales rep. He assisted me in fixing all the issues on my phone & has patience for the elderly. From one veteran to another, thank you.

Hands down always helpful