Shaun is always very helpful and professional. My battery was in stock which was great.
I went with my friend to get my phone fixed but the lady was super rude saying I needed to have my insurance fix it when I was just going to pay for it myself. While I was dealing with the lady my friend (who is 14) was looking at phone accessories for her phone and the lady says “you’re just as childish as the little kids.” We did nothing to the lady for her to act this way. It’s safe to say I will not be going back there and I will let everyone I know to not go there as well. If I could put less than 1 star I would.
Outstanding customer service! Looking forward to being a repeat customer. Shaun and Gary were fantastic!
The manager was helpful (as he was the only one working) took my truck here to get a replacement battery. Was in and out less than 10 mins. Really great experience. Will keep in mind next time I am in bullhead city.
Gary is awesome. This guy cares about your needs. Went above and beyond and printed me information relevant to help assist me with my purchase. I will definitely be back in here. Friendly, courteous, & knowledgeable service.
Guy was pretty helpful but yeah guy was pretty helpful
Great place to find obscure batteries. Knowledgeable clerks know what you are looking for and are able to help you.
My review will be a little different than most, because Im going to focus on the quality of the product, not a particular store. (Service was excellent at the time of my purchase, by the way.) Im not sure where they acquire their products, but I found the quality and longevity lacking. I purchased a couple of AGM batteries for my 2011 Sierra 3500 back in 2016, and paid over $200 apiece for them due to their supposed longer life, and lower lower rate of decline. I only got 4 years out of em, and thats unusual for me. (Im 51, and have owned several cars and trucks.) These batteries failed their latest load test, at a little over half their life.
Very fast & helpful service.They have alot of options for your needs. They fix cell phones too! 📲
Easy to order, pickup was flawless, representatives were knowledgeable and professional
Friendly, knowledgeable owner, spent time with me in conversation, making sure he understood my needs.
You guys made getting the right battery very easy. Your website is easy to navigate and I was able to enter my old battery info and find the correct replacement. You were out if stock on the suggested battery so someone called me right away to suggest an even better option. Store pickup was quick and easy.
Great service and nice folks
Excellent customer service. They really worked with me to help get me out and back on the job. Would recommend them to everybody!
Very helpful and friendly. I had a black and decker battery not working, they fixed it within a hour, very happy with the service.
Great service. Had my lifetime battery replaced.
Good staffCheaper online
Kinda pricey...bought six size D rechargeable for around 54.00 ...snooty folks work there...no smiles and if you dont spend thousands your deemed inadequate... wont be back.
Buyer beware, do not buy anything here. Paid $600 for golf cart batteries. They went bad in less than a year. The manager refused to honor the warranty. What a rip off.
Reasonable price, knowledgeable staff. Friendly.
Fast and professional truck battery installation. Very happy with product and customer service
Great place, nice variety of batterys and bulbs.
Ive went to them quite a few times and always have a great experience.
Have been here twice for an iPhone screen and battery replacement. The guys who have helped us were both very nice. Price was reasonable and even got a discount for booking an appointment for the repair online. Their hours are very friendly. Getting a screen replacement later in the day on a Sunday didnt seem reasonable, but turns out, it was! Totally recommend this place for price and service.
Great customer service !
The gentleman at the counter who I dealt with was extremely knowledgeable and helpful. I definitely will continue trading with you folks. The information on your website was extremely informative, allowing me to make a decision as to which battery I should use for my tractor. The gentleman at the store gave me a lot of helpful information for choosing which battery I should select for my next replacement for my car and truck.
Wow, What a nice store, went in needing a battery for my Polaris and the owners wife not only knew what I needed but and this is the impressive part of it, she shows me 3 yes 3 different battery by 3 different manufacturers and explained the difference between them and their warranties. Bought the best one they had, was thanked for my business, oh yeah and I was thanked for stopping by. Great place, great people, Ill make sure to stop there again, very impressed.
Fast easy online ordering. Great customer service to answer questions.
I buy all my batteries there great prices and honest service for warranty you can trust. Thanks
This is the only place to go for Batteries (Plus Bulbs). Needed a key fob battery. The gentleman (not giving his name) had helped me earlier on another battery need.The gentleman had a little trouble opening, fob was a little dusty, went right to the battery needed, had a little trouble getting the fob closed. I tend to think the fob was the issue and not the installer.
Went in to get my s10+ screen repaired. during repair they cracked my back glass. upon receiving my repaired phone they offered to replace the black glass under warrenty. on multiple occasions i was told i would be receiving an opal white backing. the original repair was done in April 13th. called multiple times about my phone backing and was told i was waiting for it to arrive. found out in August it was never even ordered and we are now in September. i picked up my phone after finally getting my backing replaced and it is a pure solid white backing which wasnt the color i was told. it also has an air pocket in the bottom corner which has been there since i picked my phone up yesterday. you would think before returning a phone you repair to the customer there would be a series of inspections to make sure the job is done correctly. had i been told the backing would not been opal like my original i would have begrudgingly opted to a different color. i do not like the white color without the opal effect to it and i am highly unsatisfied with the repair i have received. called the store manager and explained the situation and was told there was nothing he could do to ammend the situation. he emphasized the fact that the repair was done to no cost to me, yet had they not cracked it during the first repair the second wouldnt need to be free to me. it isnt about the price it is the principal of the fact that they broke my phone and gave me a color im unsatisfied with while leading me to believe it would look like the original.
They any kind of batteries you need
They always have what Im looking for. Thanks
Excellent service and prices. I was there a few days ago and have already told several friends what a great place this is.
Came in looking for a pair of deep cycle batteries for my off grid power system. Employee who helped me was very knowledgeable and courteous, and was able to find a single large battery that was cheaper and better suited to my needs than 2 RV batteries. Will definitely be back!
They were very courteous and knowledgeable about fixing my ipad screen. They had it done in one day too.
Gary was great in his word in that he put beside 4 batteries a week ahead of when I was to purchased them, I really appreciate that. He even put them in my vehicle when he didnt have to, great salesmanship.
Poor customer service, went to the store. I asked if they have bulbs for my car, he started to ask me what model number for the bulb? Told him exterior brake light he kept reading numbers. Said thats it couldnt figure out what I needed after I gave him make, model...Waste of time. Boooooo
***PROS*** Very easy to order online, and receive a discount. Receive an email when order is ready for pickup. Friendly staff.***CONS*** Only one register available, so employee wasnt able to assist me with an exchange (the wrong battery was pulled, so an adjustment needed to be made). While browsing the store and waiting for the register to free up, another customer actually swooped in ahead of me to return his battery. No worries though as the other employee soon finished their transaction and was able to help me. Team work. The batteries were a little pricey ($16 compared to $10 at 3 other local shops) BUT we are so glad Batteries Plus Bulbs is here! They carry many hard to find batteries such as the batteries for our electric gates.
Had what I needed at a good price
We were very impressed with the Batteries Plus store in Bullhead City. The clerk was very knowledgeable and helpful. We live in Lake Havasu, AZ and drove to Bullhead City to your store. It was well worth the trip. We got the exact battery we were looking for. Thank you.
Good service and had what I needed. Pricing could be better.
The young man at the counter was courteous, professional and knew in an instant the battery I needed.
I went in with 2 broken IPHONES and Tyler not only took time to explain the issues to me, but he also made some phone calls on my behalf to get one of them fixed that was beyond the ability of his store. He didn’t have to do this, he could if just sent me down the road like another store did before I got to him, but he took pride in his job and put the customer 1st! I will always start with this location before looking elsewhere and highly recommend Tyler and his service to anyone!!!!
They have every battery or bulb you can think of
Needed a battery for my vehicle. Purchased online & received 20% discount. Installation was free at the local store. The installation was done quickly & professionally. Great people.
Ordered on web for 10% discount. Picked up battery at store. Excellent service at store. Although I brought in the core, I was still charged for the core deposit thru the online transaction. This required the store personnel to generate a refund transaction for the core deposit. Next time I will buy at the store and tell them that I would have ordered online, but didnt want to pay the core charge, etc. and I think they will give me the 10% discount.
Mistake to go there...couldnt fix my LG phone...nor did they offer a new one
Online buying experience was very quick and easy. I was able to find the battery i wanted for my ATV and it was ready for pick up soon thereafter. Prices were reasonable.
Service was prompt, knowledgeable and efficient. A bit pricey, but you know, you get what you pay for
These people were pricey but very, very helpful.
Great people! Their concern was about making sure we had the right product and the most cost effective solution!Absolutely amazing place!
Great store, helpful with good and fair prices!
Went in to get my key fob battery changed, got it done very fast and at a good price
Very speedy and friendly ordering and service. On arrival at the store and bringing in my old battery, the wrong battery was accidentally pulled on filling the order. This was immediately corrected and apology made for the mistake.
A well stocked store and local store for IPhone batteries, without having to drive to Henderson.
Great place to get hard to find batteries and light bulbs.
Very good and efficient customer service. Very friendly!!
Just the place I was looking for!!!
GOOD PRICES AND GREAT CUSTOMER SERVICE
Amazingly help and products! I was able to purchase a phenomal Platinum AGM Duracell battery for a great price. Excellent service, will come back here again for my battery needs.
KIND OF A RIP OFF!!!!Two stars for customer service, they were very friendly and quick but I came in for a iPhone 8+ screen repair and paid $160 or $180 I cant remember the exact price but i do remember it was pricey. They replaced my screen with what seemed like a screen you would get with a 30 buck screen repair kit from amazon (I coulda did that). The quality/glare was very very bad its not something you get used to. On top of that the screen broke easily from a short drop. The replacement screen was completely shattered to bits but the original glass backing on my phone was scratch free.. had to travel 2 hours to Apple and was given a whole new phone for only $99 thanks to Apple care+.
Great place. Major helpful staff. Had what I needed at 1/2 the normal cost.
Bought a battery online yesterday. After I picked it up, I got home and started to install it, I noticed it was not the battery I had ordered. (Right size, wrong CCAs.) I emailed the company asking if they had changed their specs and forgot to update the web page. Turns out the store had given me the wrong battery so Gary, the store owner, delivered the correct one to me the next day. Very nice of him since I am 45 miles from the store. Excellent customer service from the company and the store. Ill recommend them 100%!
Best customer service around. They go out of their way to help you with what you need.
The Best in town for All of my phone repairs and (batterys In Stock) !!! No paying Up front and waiting 3-5days for battery to ship. Stright forward and Super friendly.
They Have It All Right There Batterys & Bulbs.Watch Batterys & Phone Batterys & Tablet ScreensAnd Much More.......Dennis Allen
Too expensive.
I have been to this location 3 times in the last 2 years each time I came away completely satisfied and very impressed with their product knowledge and customer service.
Pleasant, friendly and got the job done. Thank you!
Very friendly and helpful. Quality workmenship.
Nice place.. every time Ive been there they had what I needed.
Fast and FRIENDLY service. Also, its the only place around that fixes phones.
Great selection. Only one person working. 4 people ahead of me so I went somewhere else.
The gentleman was very friendly and explained everything that was to be done and answered all my questions
Shaun went over and above. Employee has awesome customer service
They had the car battery I wanted at a fair price.
Quick and efficiernt ....called early morning for availability of a battery for my Gold Wing and it was ready when I arrived.
Battery for watchs and battery for my Samsung phone. The first young man that helped me was a 10 in repetitive!
Screen repair and battery replacement very handy service. I have used several times and tell everybody.
I drink the accid thats inside of the battery
Excellent product, process, and customer service! I will use BPB again.Thank you to the great folks at BHC location. My experience was a great reminder of what customer appreciation is and that it still exists.
Outstanding service. Super clean store that had the correct battery for our specialty item.
Ive always been treated very well.
Kids working try to tell me my Cell Phone is issue not battery. Battery was bulging in middle. Lying to me to avoid exchange is frustrating.
Great store, fair price, great service. I will be back
Extremely helpful in fixing my phone.
Excellent customer service, friendly helpful sales associates. Will definitely go back again.
Fixed my cell phone and looks like you have a lot of stuff people need
Awesome service!! Great place...kelly was very nice and extremely helpful...thanks batteries and bulbs!!!
Looking for that odd battery - Batteries Plus Bulbs will definitely hook you up!
I called the Mojave store looking for (6) 8 volt golf cart batteries. Tyler was very knowledgeable and helpful and suggested I place the order online and pickup in store. I did exactly that, ordered (6) 8 volt Duracell Ultra golf cart batteries. I almost immediately received an email stating my order was ready for pickup. I drove to the store and unfortunately there was an issue with the electronic inventory system and they actually only had (4) of these batteries in stock...So, I took the (4) and they are ordering the other (2) for me. This was quite inconvenient as I was not able to get the battery replacement project completed, and will have to go back again to the store, and get back into the battery area of my cart to replace the last (2). I will say that Tyler did call me back to inform me of the system error but I gave him my home # and was actually away from home when he called. I am quite disappointed that an online inventory system failed both myself and Tyler...Not sure how this still happens in todays digital inventory systems...but it did. I am giving 3 stars because of this issue and inconvenience, but Tyler did great, was knowledgeable, very helpful and apologetic when we arrived to learn the bad news.
Everything went very well, except for the fact that these people are missing out on the very most valuable free service that they can use in 2017, I am a vlogger and asked if I could include my visit to their store on my Vlog.and they said no. My viewers look forward to my episodes, and hundreds of people could have seen not only their store but how nicely I was treated, and with the videos and the mention of their store, who knows how many people would have been informed and would have undoubtedly gone to the store for their next battery needs. As it was they refused to allow me to film it, and it seemed a shame for them to turn their backs on such an opportunity. I am only a few viewers short of having retailers, INVITING me to visit their stores just for the free advertising value. This guy is not as old as I am but he is certainly missing a great benefit by staying blind to what is going on in marketing these days. He is undoubtedly getting all the business he wants, or he would be taking advantage of social media to promote his store. Well, good for him, but he not only shortened my presentation of what is going on in this old mans world, but missed out on the benefit of my visit. So I must say the transaction could only have been better if he would open his mind to TODAY and quit living in the past. I run into all kinds of old people who are just missing out on one of the most phenomenal developments of our times. Best of luck to him.
Needed a battery for my keyless entry, they were super helpful and even installed the battery for me!
Didnt even have a blue refrigerator bulb. I thought there would be some cool innovative stuff but I was not impressed.
Very helpful man working there..Will use again as needed
Would not warranty a RV battery they sold me that would not hold a charge from the first week I bought it from them. Do yourself a favor and purchase your automotive batterys elsewhere.
Local quick with good prices. You dont see that much. Thank You
Awesome experience. Fix both phone .thank you
Great folks to deal with. I had the battery replaced in my Iphone 5s. Their price is $59.95. The online add said that if you will make an appoint, they will send a coupon by e-mail for a $10. discount. So I made the appoint for 10am. I received an automated email with the coupon. When I went in for my appoint, the owner, a nice guy said that their tech. does not come in until noon. They had not received the notification of the appointment from the service. This was no problem for us, even though we had traveled 75 miles from Lake Havasu City to get there. We had shopping we planned to do in the area. The reason I mention this is so you know to call the store for the appointment and there will be no problem. They honored my coupon with no problem and they will for you too. Just call them. The work was excellent. The phone and battery work as good as new. Take a little advice--DO NOT TRY TO CHANGE THE BATTERY YOURSELF. It may cost you a lot more in the long run.