Good luck getting this company to take care of you if they failed to make your vehicle safe after you give them your business. I had my lugnuts pop off of my wheel (luckily at low speed) and smashed up my car pretty good, ruined a wheel and now has caused my insurance premium to go up because of some employees incompetence I dealt with one of their claims agents that told me through the process that I would be taken care of.Basically throughout my claim my insurance company was communicating with them and I was assured over and over that everything should be fine. Long story short. Discount tire ended up giving me one (lower quality) tire than the one that I had purchased and didn’t take care of my $1000 deductible so I’m left with a crappier tire on one wheel and a damaged wheel and out the $1000 deductible because my insurance was used. Not theirs.I warn every person I come into contact with to stay away from this company. I even filed a BBB complaint that was not answered. Simply ignored. Do yourself a favor and go somewhere else. I almost wish my wheel had flown off at 75mph on the highway and totaled my car or injured me. Maybe then they’d actually had taken the situation seriously. Extremely let down considering I had purchased countless sets of tires from this company for the last 17 years of my life.
The technicians and Management honored my warranty with great service and speedy delivery. In/out in no time. Did an outstanding job. Thank you Corey and Isaac for a smooth job! JOB WELL DONE!!!
In the last 4 months ive bought 5 truck tires from this store.now i need another 5 truck tires. I called the store and told them what i need.This salesman says i need to come into the store and put a 20.00 deposit down.cant do it over the phone. I thought ive seen everything. But this is a new one. The store in havasu screwed me over 20 yrs ago. And i thought i would give this store a chance. That was a mistake.i have 8 operating vehicles and 3 heavy duty trailers i average over 20 tires a year i half to buy. Well after this 20.00 they will never get my business again. Prices are better at walmart and superior tire. These stores are a rip off.
Service is top notch....Always take care of their customers
I had tire with a screw very visible. Iwent to Discount Tire and they were very quick at getting my car in and removing the screw. The tire was repaired and they explained what they did to repair the tire. They also checked the tread balance and checked the other 3 tires for correct air levels.The best part was there was NO CHARGE for the repair. The employees were ALL friendly and very professional in their duties
Highly recommend Discount Tires. I had great customer service, they were fast at getting my car in, fast at getting my tires rotated. I was in and out in less than 1 hour. Thank you!
Very nice young man helped me.
Today I call to special order some tires for my SUV. I told them I had a price quote they said they could beat that price. The salesman told me to bring in the invoice and I had to put. deposit on the tires. I went there with the invoice quote and to pay the deposit the salesman looked at the quote and gave me a hard time of the invoice quote I brought in. He made it seem it was false and I was lying. I told him to call the shop and ask for the name of the guy who quoted me. He continue now back pedal. At this time I was angry because he was questioning my dignity. I am a Military Police officer in the Army and I have moral standards. I will never buy tires from a company treats it military service members this way.
Theyre always there to take care of you. Anytime you need something. They are right there for you. Best place in town
The wait was kinda long even with an appointment, but the staff is helpful and friendly and they got us on the road with 4 new tires.
I love ordering my tires at Discount Tires they customer service is great nice and very welcoming when you walk in the door.
Fast and friendly service very helpful we will be back 😊
I got a nail in my tire and on a Saturday and right before I was going out of town. I explained this to the shop I usually go to but they didnt have time so discount tires was the closest and Im so glad I met these guys! Corey and his team provided me with excellent service and were able to fix me up in no time and no charge! This is where I will be buying my next set of tires! Thank you guys!
Knowledgeable customer service with a great guarantee. I appreciated their timely service. We will always choose Discount Tires/ American Tires.
Good ties, good prices and good service. What else can you ask for
Mostly apt. Great place to get tires aired up and find out when to replace tires
Awesome Service have purchased 3 full sets of tires last 6 months always get the best price quick in and out ! Knowledgeable and trustworthy about tires for Arizona! Call Corey or Corey today for a quote or question.
Had an appointment so they were ready for me. Very polite and professional. Ill be back!
I had a rear tire blowout. Purchased 2 tires the staff Chris was very helpful. Much appreciated .
Tire shops - say there are nails in your tire when there is none - and i found this out the hard way or they placed it in themselves ...cause i went in due to a faulty pressure nozzle on the tire - and then it was oh .. ur tire has nails in it im like ... i just had this in yesturday with nails in it and yall fixed them ... now ur trying to tell me 1 day later after driving less than 20 miles it had another nail - this was obviously a lie to sell a new tire - instead of fixing the main issue - then i went home with new tire - just to have the same faulty nozzle malfunction a second time - and when they tried to say nail again i asked for manager and told them i would sue... DO NOT TRUST THEM
Excellant customer service, great overall services, had no air in my tire when i left a nearby store, drove over there, and they took care of me fast !
The customer service at this location is outstanding! This is a very busy shop and this particular morning Corey and Brandon were working the customer counter, they were efficient and courteous with the needs of every customer. They are knowledgeable and willing to make suggestions in regards to the products they offer to benefit the customer. I came in for a simple tire repair and was treated as if I purchased a full set of tires.
Every time fast service great
Regreat going here for my tire problem!!! Cody didnt care of my problem he only wanted to sale
Wonderful showed up at the end of day just to make an appointment.But instead they took my car right in and rotated the tires.Thanks a million
Upsell upsell upsell upsell!!!!!!! It was annoying! I needed a patch in my tire because of a nail and the guy tried to sell me a bigger spare for my car. Then proceeded to try to sell me a set of 4 tires. Then tried to sell my a pair of tires. Then poo pooed my idea of buying one tire and never said anything about the patch. Went to another tire shop and they had me in and out in 15 min with a patch for 15$. Ridiculous. Listen to the customer.
There shop was very clean, which is always a good sign. Staff were clean, organized and also seemed hard workers. This level 7 Google maps guide recommends this business.
Awesome customer service all around. Theyre very helpful and always up beat only tire place Ill go.
Awesome place and they do good work. Plus they were more affordable than the competition, by about $80.00 just for one performance tire.
Great service they were very busy but got to me pretty quickly
Management and Staff are great. I called and made an appointment for our Gulfstream RV to have a tire checked before we started our trip back home. I asked them to install the valve extension to my rear tires and check the indexing of the valve steams of the inner and outer rear rims.They removed both rear outer tires and indexed them, installed the valve stream extenders, remove and align the front rim and hub cap to the valve steam, filled and checked all the tires.They spent about an hour doing this. They did not charge me at all for all this work.If you ever need tires or service, give the a call.Thank You. Howard Gray
Got in fast and replace the part asap. Really good customer service
We got there a little early to have 6 new RV tires put on. They took us right away and within 1 hour and 15 minutes we were done. These guys hustled.. Thanks to all the staff at Bullhead City Discount Tire.
Excellent service, great staff. Everyone was courteous and efficient..
My experiences with Discount Tire locations across the US have been great, but Isaac and team were absolutely wonderfu and exceeded expectations. He helped recommend the right tires for our truck and fixed a leaky tire on our trailer. They also got the work done in half the time we expected. So glad we got to work with them!
Said it would take an hour to fix my car. It took them 45 minutes. Free flat repairs and good quality tires.
Its discount tire.. Alway 100 percent perfect... Nowhere else to buy tires or have them serviced....
Good place to go when you need tires or pull up to air test area always greeted with a good attitude from the employees thats why I give them a (five-star rating) I hope to see you here!!!
Had a flat they got me in and out in 15 minutes
I come here at least once a month to have my tires checked. I appreciate the continuous, consistent customer service I receive. The employees are always welcoming too. Today, I had my tires checked by Andrew Bernard. He was very polite, courteous, neat and clean. This type of service is why I come back and is always appreciated!
They were really busy. Better if u call & make an appointment like I did. In & out in a jiffy
Love this Discount Tire store. They have helped me in so many ways. They are super nice and very quickly. Love these guys. Especially Isaac !!!
Was pretty busy the day I went and was still out in a little under an hour. The guys were awesome and very informative. Definitely the place to go if you have a nail in the tread or just need a new full set of tires!
Very friendly and courteous. They replaced the tires on my Truck and Quad. I definitely recommend.
Best experience ever employees are awesome
I had a blowout on brand new tires I bought in Louisiana while being in Arizona and was struggling with cash, no other tire shops were able to offer me a replacement for the amount of cash I had left other than Discount Tire. Speak to the Sr Assistant Manager Kevin Gomez, he understood my problem and helped take care of me with no hassle at all. I recommend anyone who needs a tire to come here! Thanks again Kevin!!
These guys are great. I usually deal with Corey. They fixed my flat and rebalanced it at no charge.
The gentleman taking care of me was very helpful. No pressure and really got me what I wanted. 0% for 12 month too.
Had a low tire warning light abs they quickly pour in air.
04/03 edit: the tires have already failed. Its only been a week and it’s absolutely hectic trying to get this done before I have to work tomorrow. Thankfully I get off early in the day or Id be completely screwed.)-(Friendly, very good prices and quick service. The warranty sounds really good too. This place has a new customer. Shout out to Shea and Sterling for making my visit hassle free!)-(
They took good care of my car. I was in and out in an hour.
Fast friendly staff got for tires on my truck in lil less the an hour
Very nice and knowledgeable staff, but I wish they would read out the make and model of car along with your name. They pronounced our name completely wrong so we didnt find out that our car was ready until almost an hour later, only because we looked to see what was happening and saw our car was parked in the parking lot, waiting there. None of the staff tried to notify us again.
Will definitely return, when I called Cory ( Corey) was very nice and wonder customer service and upon arrival Jacob took care of me and my car ( plus his team ) so very thankful for your kindness and outstanding service ! Ill be back
Discount Tire is awesome. I recommend them to everyone.
Friendly staff, very helpful and quick service who can beat that. Thanks guys!
Very helpful and nice AND RESTROOMS
I had to have my car towed here after a blowout in the freeway- the team was amazing not only did they provide such great service, but they stayed late in order to help me! The wonderful service is so greatly appreciated!
Showed up early they were able to get me in right away. Within 45 minutes I had 4 new tires. Great friendly service
Excellent experience, I had a flat that ruined my tire and they got me taken care of fast and the staff was great!
They stayed past closing time when I really needed them for a damaged tire. AND the job was finished much faster than even they said it would be. Great job! This is now the second time Ive been visiting Bullhead City and had a tire emergency theyve handled. If theres ever a third, I hope Im again near Discount.
Best tire shop, I would have to give the crew 10+thanks great job.
Always give people excellent service.
Seriously have the best customer service. They are always so friendly, polite, and helpful. I had a nail and the patched it free of charge without hasseling me to just replace. Ive also gone just for an air check aand the checked every tire for nails, pressure and gave me info and the tread. They go above and beyond and will always go here for tire needs.
Tobi and Richard were great they stayed open to fix my tire
These guys are the best! We are here on vacation and they fit us in to their busy schedule and helped us get our tire replaced. Everyone was super friendly and helpful! Corey and Corey were awesome!! Thanks, guys!
Great service...highly recommend.
We were in Bullhead City for a Softball Tournament. Husband noticed that our front right tire was showing quite a bit of wear. We pulled into Discount Tire and talked with Corey Shelton. Asked if Discount Tire could switch out our spare and Corey said no problem and they did it for not cost, we were in and out within 45 minutes. Thank you Corey and your tire team.
I really like Discount Tire as a whole. Ive used them many times and been well satisfied. That being said, watch the guys closely thru the glass window while you are waiting. I had a cracked rim on one of my wheels. The tire was good, just a cracked wheel that caused my tire to lose air. I took it in today to get my tire mounted on a new rim and the worker put my tire on somebody elses rim! Fortunately I was watching him and saw the mistake. I brought it to their attention and they made it right and apologized to me. I will always use Discount Tire but Im also gonna keep my eyes on what they are doing!
Always a good choice for excellence service and awesome price on tires
Stopped by the Bullhead City store to inquire about carry in mounting and balancing cost and was never recognized by any employee. Christopher was helping a customer and decided to take a phone call instead. Isaac (?) was also helping a customer at the counter and took a phone call that lasted well over 10 minutes while the gentleman stood there being ignored. I waited more than 10 minutes and not once did anyone even bother to greet me or tell me theyd be with me a soon as they could. Absolutely shameful way for a business to be run. Have free tire rotation and balancing for one of our vehicles and doubtful if itll ever go back in for it.
Always friendly and helpful
Wife said the car was acting funny i said like what telling jokes that was the last thing I remember LOL free air check tires low
Great serviceWorkers are welcomingThey work fast even when they are busyRecommended this place for everyone.
Great help, had me in and out in a timely manner. Very clean shop!
I needed a tire repair and I got there right at closing time. They said it was no problem they could help me. I am very thankful for Bullhead Discount Tire. Cory was extremely nice and helpful.
Great place, friendly and helpful stsff.
A little high on price but good tires for that price.nice guys working on your tires service
I like the place but they promised a tire would be delivered from Kingman on Tuesday but it wasnt delivered until Wednesday. Otherwise they had good service
Just needed a flat repair. Made an appointment online and was in and out in about 30 minutes. The employees were super nice and quick.
Just dropped in to have a slow leak in a tire on my sisters car fixed. They recommended rotating the tires as well and it was all covered under her warranty. Awesome service and I was in and out in 40 minutes! Price: $0.00
I when on 01/14/20 to get my tires rotated and balanced and they did a fantastic job they were very courteous and nice plus they did it very quickly. After I left I lost one of the hubcaps to my tire and I went back to talk to him about it and they told me that They are going to order new ones for me and to me that is the best service I ever got.
Chris is sales helped me out big time today, needed some wheels and he made it happen, got them shipped to Gilbert next day air and am waiting on getting them tomorrow. Chris was the only one who had my wheels in stock and pulled them all for me. Expecting them by 12pm tomorrow and I’m very excited!
Awesome people and quick service!
Tire was put in compartment upside down and not locked in. This caused plastic compartment to buldge out and if cargo was on it may have broke. My wife got dirty flipping tire and properly closing compartment. It took about 2 minutes.
Happy, friendly staff. Stopped in to have tire pressure checked due to cold weather climate. Chris was very informative and efficient. Had us in and out in no time.
Great place, nice and cold for my kid to wait. Fast service with a guarantee 👍
This place is So kind and helpful and great reasonable prices
They work with u if on a budget. They fit u in all most always with hardly no waiting time at all. Will continue to go to them and only them!!
Very fast, very efficient, very respectful.
Quick polite and fairly priced
Pulled in to have a tire patched (usually free) but my tread was too thin. I had to buy 2 new tires. I was quoted $250 for the complete setup of 2 tires. I called around and found better prices. Once I told discount tires and they matched the price. Ended up getting 2 way better quality tires for $200 out the door.