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Global Electronic Services
5325 Palmero Ct, Buford, GA 30518, United States
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Global Electronic Services
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Ja
Review №1

We use them for the company I work for and Jennifer has helped so much and they repair and test there items thoroughly before returning your product.

Ch
Review №2

The staff was really great to work with they did a quality repair for a fraction of the replacment cost

Ef
Review №3

They are a lier. Everyone in the company speaks differently. I sent my electronic board to them. They thought they repaired it and they sent it back to me without giving me information. I forced them to return the item to the facility to test and share the test result with me. Guess what happened? Board has not been repaired at all. Didnt finish yet, they said next day first thing ship my board back to me. 4 days passed. They just created shipping label. As soon as I receive the board, I am going to open and check inside.

Ko
Review №4

I contacted two other electronic repair companies prior to contacting Global Electronic Services. Both told me they could not repair my board. GES said absolutely they could repair the board. When I sent it in they contacted me and gave me a very high price for repair. I base that solely upon the replacement cost. When I contacted them and told them that was too high they said that they could do a simple repair without a full check and test of the board and they dropped the price considerably. I just received the board back and it works perfectly. And the paperwork also reflects some tests that they performed on the board to ensure that the rest of the components were good. They were very responsive, contacting me frequently to let me know what was going on. I highly recommend Global Electronic Services. I am very happy.

jo
Review №5

Very good customer service, very quick turn around service when parts are in stock, if not, they let you know the lead time. Several folks in the office that can help you out. Very good repair facility,

Ke
Review №6

I worked for Global Electronics for a few months. I would personally not give them a reference at all. Lies lies lies. Dont trust them. Take your electronics elsewhere. You will be happier at half the cost.

Ch
Review №7

Amazing service

Be
Review №8

They basically begged me for a chance to repair my board, I even sent them a photo of the damage before sending them the unit to make sure they could repair it, which they assured me they could. So I sent it in just for them to get back to me saying they couldnt fit it. Its now been with them for 4 weeks and I havent received it back yet.

Ji
Review №9

These guys do a great job of helping me any time I have a question. Heather Coffey always gets back to me the same day and is one of the most helpful people I deal with across the board. Thanks Heather for getting me out of more than a handful of jams.Id also like to add that Michael Patterson is one of the most pleasant and helpful people I get the chance to interact with. He almost has a sixth sense and knows to call me before I get the chance to call him and ask for his assistance. Great work all around by your team.

Ke
Review №10

Global electronics is great, they can fix anything from pumps to computers

Da
Review №11

Ive worked with John Russell several times to get electric motors up and running. He does a great job, and his customer service is second to none, regardless of the size of the project. He takes care to make sure everything is done first rate.

An
Review №12

This company is a nightmare. Lies and deceit. Apparently it appears that they might instruct their account managers and customer service reps to tell the customer whatever he or she wants to hear. To lure the consumer into sending their faulty electronics to them. Not even looked at or assessed by any technician, they fire out an invoice to the consumer and ask for payment. When questioned for answers, lots of double talk and lies. BUYER BEWARE. DO NOT USE THIS COMPANY!

Mi
Review №13

Since we have started doing business with Global Repair Services we have received nothing but the best service. Our account manager exceeds all expectations by far. She communicates with us on a regular basis, keeps us informed on the status of our products, and has an all around positive attitude no matter the situation. Thanks for meeting and exceeding all of our business needs!

De
Review №14

GES is by far one of the best repair facilities that I have ever worked with and I have worked with several over the years. Virginia Johnson has always gone above and beyond, including answering her phone after hours, to help me keep my customers productive. Her professionalism and friendly customer service keeps me coming back again and again. She is a great sales professional and after working with her I now consider her a good friend as well. Thanks, Virginia. You and your team are the best!

to
Review №15

Friendly service-Fast Turnarounds-No hassles! Excellent service from start to finish! Paige is fantastic and keeps us up to date on all our orders. Jessica does a great job via the FREE pickup service! Give them a try you wont be disappointed!

se
Review №16

These folks are definitely my go-to when it comes to any type of repair. They far surpass the competition and go above and beyond for the reps. I know when I call Angel that all of my questions will be answered and my customer will have everything they need by the end of the day. They offer top notch work, superior warranties, and Angel comes through for me when theres work to be done. %100 satisfied with these folks, and will continue to use them at every opportunity!

La
Review №17

I worked there for a little over a month convincing people to send items in for repair.Out of every repair I sent back at least half did not work. I had a customer report to me that there were obvious bad components on a board, he sent it back under warranty and when we returned it the board had again visible bad components and didnt work.If you ask other employees if the warranty situation was consistent they were afraid to answer as there are literally cameras every few feet in the ceiling. I am pretty sure you would be under less surveillance working at the CIA.I would highly suggest nobody ever work here or utiozeu this companies services. They promise the moon and stars only to deliver repairs that you will have to return multiple times before they end up scrapping them.Buywr beware.

Jo
Review №18

I dont have anything but good to say about this company. They go above and beyond their duty to help you out. Especially Angel Ellingham, shes wonderful to deal with. They are very competitive on their prices also. Once again thanks for your business and well definitely continue to use you guys.

Mi
Review №19

Just want to let you know what a joy it is to work with Paige! Smart, funny and gets the job done right! Always ready to help with her knowledgeable and friendly attitude. Equipment failure is never a good thing, but its great to have someone you can count on to get you back up and running again. Thanks Paige!

Se
Review №20

These guys are the best. Our account rep, Angel, was referred to us by a mutual acquaintance when a custom gear motor on our rip saw went down. We were looking at a two week turn-around from the manufacturer for a new motor and several thousand in replacement costs. After talking with Angel, I felt pretty confident that if the motor was salvageable, then they could take care of so we gave them a shot and they didnt disappoint. Literally 3-days later and for less than a third of the replacement cost, we had our motor back up and running, Definitely highly recommended for any kind of electrical repair.

St
Review №21

I am not one to write reviews but I felt like I needed to express my complete satisfaction with your handling of my account. I spoke to half a dozen different people from Global while our CNC parts were being fixed and they all were extremely helpful and polite. The technicians that helped us were very knowledgeable and prompt. Everything was fixed in a timely manner and at a reasonable and fair cost. I highly recommend Global and will contact them again when they are needed.THANKS VIRGINIA J

Je
Review №22

The company as a whole is just great. Very honest establishment. The employees are happy, which shows a lot. Shout out to Michael Patterson and Caleb Gutbrod. They work outstandingly hard with the mission of the company as their first priority, and always with poise. Count on them for all your industrial repair needs. Thank you Global!

Kr
Review №23

We have utilized Global Electronic Services for equipment repairs and have always been impressed with the customer service and quality of their work. It is always nice to be able to communicate with someone when you need them, and Account Manager Angel Ellingham provides Tris USA with excellent customer service! We would definitely recommend their services to others and will continue our business relationship with Global Electronic Services in the future.

Ch
Review №24

Global is the best Electronic Services company out there. All repairs was taken care of in a timely manner and warranty is outstanding. Account Manager Angel Ellingham is the BEST! She calls or emails with updates on all my parts and checks in every now and then to see if she can help with anything. If your looking for a company to handle your electronics needs give Global a call and ask for Angel! You will not regret it!!

Do
Review №25

I just to want to tell everyone, that when you have someone like Paige Heath in your corner, you have it made, she is attentive to every detail, plus with the other departments communicating, I never have to wonder if something is done or shipped. I have moved all of our repairs to global. Way to go Paige, your a great quarterback :)

Wa
Review №26

Global electronics provides us with high quality work at very reasonable prices. they stay on top of the repairs and quotes. i thoroughly enjoy working with Angel, she truly cares about her customers and goes well above and beyond to provide the highest level of service.keep up the great work !Wayne

Da
Review №27

Angel Ellingham is my companys Account Manager and its almost unreal the lengths this company goes to remain the best in business. If you havent ever been there, I urge you to stop by! This is no Bobbys Garage, its more like a Six Flags of repair capabilities!Amazing!

Da
Review №28

The people are really friendly and they have an awesome customer service department. They are really fast with repairs and replying to any questions I have. The sales manager Freddie goes above and beyond to help me out with any problems I may have. Thank you GES.

As
Review №29

Had an absolutely wonderful experience speaking with Sarah with your company! She was so helpful and very knowledgeable. I will definitely be doing business with her in the future! Thank you again Sarah for all your help!

Ro
Review №30

Global Electronics has bee a great company to work with. Our account manager Angel has answered all of my questions and follows up on all request. Global is very competitive with pricing and is getting great reviews from my other counter parts using their services.

ne
Review №31

On the ball and helpful staff. Most of my interaction has been with E. Brown. Always professional and attentive to taking care of us. Will put you in direct communication with technicians should that be needed.

BO
Review №32

Global Electronic Services always does a great job for us here at Boswell. With a knowledgeable staff, and great customer service they have helped with turning opportunities into orders. Angel has been a key part to developing this new business, and she always gets the job done.

th
Review №33

Great Experience and work.... Paige has been a great customer service rep. She has been a ton of help whenever a problem does occasionally arise. Have been doing business with GES for over 5 years and have had good luck with the relationship we have built. Thanks Paige and the entire team.

Ja
Review №34

Paige Heath is phenomenal when it comes to product knowledge. She was very helpful in our order processes. We would do business with her any day. Thanks for all your hard work.

No
Review №35

Global Electronic Services in particular Miss Paige Heath, has been extremely helpful during the processing and repairs of two of our electronic units. Miss Heath maintained us informed of what was happening with the units and what to expect of the company. Thanks!

Pa
Review №36

Although this review is for the overall service,the excellent communication with technicians, and the outstanding staff they have taking calls, I have to call out Michael Patterson as the man . I had a warranty issue, and working with him was like getting bumped up to first class from coach. Nice to have an advocate like Michael in what could have easily been a much more trying circumstance. Michael Patterson came through an all star, and made sure our line was back in production THE NEXT DAY! Thank you all at GES

Ni
Review №37

I visited Global and Chris Long the GMIs a Gentleman took care of my 150 hp motorWould highly recommend these guys any time big nice and clean shop everyone there is great

Ja
Review №38

I would like to thank my representative Heather, although we do not have a high volume of work for GES, I am very pleased with the result when we do. I always get fast, friendly service and their pickup and delivery service is wonderful.

Ja
Review №39

Had a focusrite 2i4 that had the pins broken off of the USB connection at the solder joints on the board. Sent it in and they had it fixed for the half the cost of a replacement in just a few days.

Ch
Review №40

I send all of my repair opportunities to Global. My rep, Angel E. is very prompt and knowledgeable of what the customers needs are, and what the shops capabilities are. Ive sent them Allen Bradley items, that if I wanted to buy from the factory, Id have to wait 10-12 weeks. Angel can get some of these repaired in as little as 24 hours! I recommend GES to everyone

Re
Review №41

Wonderful experience with GES - pleased with the amount of time the rep spent walking me through my issue. Sarah was incredibly helpful and knowledgeable. I feel confident in my future needs.

Ri
Review №42

This company makes keeping the large variety of different Machinery they we use and abuse on a daily basis running. I absolutely would be lost without their excellent service. Paige Heaths customer service is top notch. I highly recommend global.

Br
Review №43

Paige was the best to deal with! Very friendly and courteous. She really cared and worked with me to get my repair service done in a timely and professional manner! Thanks GES! Thanks Paige!

Je
Review №44

Paige is very courteous and timely with a response to all my issues. She always calls me back when I have problem and is quick to a solution when handling them. Because if her I will not go anywhere else to handle my repair needs. Thanks Global for your years of service and for hiring such a lovely lady!

Ed
Review №45

Doing business with Global Electronics is a pleaser. Angel takes goo care of us. She follows up on our projects and keeps us informed. When there is an issue she is prompted to get it resolved. Talking to Angel is like talking to an old friend.

Ra
Review №46

I worked with this company for several years and they have always been very responsive and top notch at every step. Angel Ellingham our account manager is always willing to help with all of our needs and request regardless of how crazy they might be. It has been a joy to do business with them and I look forward to continually doing business with them.

Sc
Review №47

Very quick turnaround on their work. Angel Ellingham does a great job lining up the work as well as following up on it when you get your product back.. Great company to work with..

31
Review №48

Great service! We had a valve and an axis amplifier and all worked out good. Our account manager Angel Elingham does an awesome job with our account!

Al
Review №49

Wonderful customer service! Sarah was able to answer all of my questions and was very helpful. Would recommend to others.

As
Review №50

Very happy with my experience. Spoke with a very sweet young woman named Sarah. Thank you Sarah for all your help.

je
Review №51

Working with Caleb and his team has been an honor. They are very helpful and stand behind their warranty. They do great work!

Mi
Review №52

I have been working with Global couple of years now, have nothing but good things to say about their team. Paige H. has done a great job taking care of all my repairs which then allow me to take care of my customers needs. Moving at the speed of business and just what I need.

W
Review №53

Angel is a great asset to your company. She was very professional and pleasant to deal with over the phone. Angel has tremendous amount of knowledge about your products and services within your compay.

Fr
Review №54

Awesome repair and service company. Ms. Ellingham contacted me a few years ago about helping with my service work needs and has always been very helpful and informative. I have recommended Global to several of my clients for their repair needs.

An
Review №55

Great Company to work with. Quick, Cost Effective and extremely approachable. There Supply Chain is great too! Love working with Kailyn.

Ja
Review №56

Heather Coffey is always eager to help me out with any questions,followups, etc. great customer service from this girl shes awesome!!! Global does great work, we use them a lot and always get quality service

Er
Review №57

Worst Company ever. I know by experience. They lie about there benefits, they cant keep those promises. If you get a repair you will be sending it back 99% of the time. Overall worst company ever. Wouldnt recommend anyone to get work done by them. Honestly surprised they are still in Business. Management is ran poorly which reflects how they run their business.

Ta
Review №58

Ease of doing business with a personal charismatic professional touch has been my constant experience with Angel at Global Electronic Services. As a professional in the manufacturing industry I take value in referring my clients to a company that takes service and understanding of possible loss revenue due to a malfunction at the forefront of every transaction. Its impairative to not have a disruption but life happens and if you do, I can guarantee you that Angel at GES will take care of you. Highly recommend!

Mi
Review №59

Good repair work. Have used them a few times now. Angel Ellingham has been a great help!

Br
Review №60

Had an excellent experience solving my problems. Couldnt have asked for a better representative than Paige! She was incredibly professional as well as helpful in all my needs!

De
Review №61

This group of people do fantastic work! I deal with Sarah Lyle and Robert Corcoran on the sales side and Heather Coffey for the approvals. They always go above and beyond to help me out. They exemplify what customer service is about. I highly recommend GES to anyone with repair needs.

Be
Review №62

Great company to work with. Everyone is always very helpful and friendly, especially Angel. Great follow ups on repairs, and new orders.

Ce
Review №63

Excellent customer service by Paige Heath! Great repair service! Will definitely use them again!

Th
Review №64

Im not pleased with the services of GES. My device (almost new HMI) was at their facility for 10 weeks to repair an ethernet port. It turned out they could not repair it and I suspect the part was too costly or unavailable. They advertise 1-5 day turnaround! We spent lots of time on both ends to resolve this. Not sure what their technical expertise is but customer service is problematic.

Ca
Review №65

What a great company. Caleb Gutbrod has always helped me and is super fast at responding to my needs. A+

Na
Review №66

My account manager Angel Ellingham has always been super helpful and willing to take the time to understand what I need and does not rush me off the phone when I have a ton of questions.Ive asked her about everything from Fanuc spindle drives, transformers, to air compressors. She doesnt always have the answer right away but has always gotten back to me the same day with the right information.Shes always my first call when something goes down! Thank you Angel for all your help!!!

La
Review №67

Great customer service. Paige Heath is my rep and is attentive, and a go-getter. Couldnt be happier with her service.

Ry
Review №68

Great service. Paige Heath responds quickly and is very personable. Free shipping and appraisals is very attractive.

Bi
Review №69

Elizabeth has been an awesome resource for us and an invaluable piece of my company servicing my customers!Cannot recommend them enough!

Mo
Review №70

The customer service is top-notch. Heather Coffey was especially helpful finding a drive I needed. I highly recommend.

Ja
Review №71

Great Customer Service. Quick Turnaround times. Knowledgeable staff Great pricing, A+ over all.

Do
Review №72

Great company with excellent support and service! Paige is exceptionally great with quick response, service and follow up.

An
Review №73

Alright so this company is pretty great and let me tell you why! The customer service for one is PHENOMENAL!!!!! Shout out to my rep. Angel Elingham, honestly my favorite sales rep. among 15-20 others that I deal with on day to day basis! The work we have them do for us is repairs on welding machine control boards. These folks went and built an entire testing station for our needs. I mean thats is amazing. Plus the fact that they have a 18 month warranty from the date the board is instaled... enough said!!!

Ji
Review №74

My cousin assured me her techs could help me fix my plotter for the Graphics Design company I have. So I gave her a shot. Sure enough, they did not disappoint. They did a great job. Thanks cuz and Account Manager Angel Ellingham.

Ma
Review №75

I would like to take a minute and say what a pleasure it is to talk with a customer service rep like Jenn She is always on top of things and goes about her business in a very courteous and professional manner.

Br
Review №76

The service is great! Angel in customer service is a joy to work with and is very knowledgeable and ready to help when I need it.

Ky
Review №77

The best electronic repair company Ive dealt with...excellent customer ser, especially ask for Angel Ellingham! Professional, prompt follow up, first class operation. One stop shop for any repair. This is customer service at its best!

Jo
Review №78

Great pricing easy to work with. Paige is great as our account rep

Ga
Review №79

Everyone is very professional and courteous. Angel Ellingham does a wonderful job sending quotes and following up with them.

Ti
Review №80

Global Electronic Services has really helped us when its mattered the most. We had a damaged drive last week that created down time and we had to scramble to find the quickest solution. Global picked up the damage drive, repaired, and returned the drive to our location. Tim Flaherty did a nice job on the install and was very knowledgeable about our equipment. Thanks to Heather Coffey and the entire GES Team for their help!

Je
Review №81

Customer service was so helpful! They got a technician on the phone with me to help us reinstall a drive that we just had repaired! Thank you!

Ma
Review №82

I had the pleasure of having Angel Ellingham handle the repair of a Fluke Oscilloscope. The service was performed better than timely. She made the repair a breeze. Pleasure doing business with her!

Am
Review №83

Sarah always has top notch customer service & goes above and beyond to satisfy client demands whenever and however possible.

RU
Review №84

Motion industries here at winter garden (florida) is been working with Michael Patterson, really good customer services. they been doing a really good job for us ...keep up the good work

Vi
Review №85

Seriously, who else gives an 18 month warranty from DATE OF INSTALLATION on repairs AND surplus? No one. I rest my case. GES is top dog! Thx to our Account Manager Angel, you have gotten me out of deep water over and over again.

Ka
Review №86

Wonderful repair services!! Please be sure ro ask for Paige Heath for excellent and prompt customer service.

Ke
Review №87

GES has been a great resource for my organization. The Sales Manager Sarah has been very helpful.

Du
Review №88

Outstanding customer service with speedy results! Angel Ellingham is always helpful and gets the customer taken care of!

Jo
Review №89

From dealing with Amanda and Kailyn Ive found them to get answers real quick, very happy to deal with Global. Amanda and Kailyn are great assets to the company! Outstanding!!!!!

Dr
Review №90

Global Electronic Services has helped our small family business and Angel has always been a reliable source, thank you for supporting the small family business owners GES!

Co
Review №91

My experience with GES has been pleasant to say the least. In a highly stressful situation, Sarah was solution-focused, knowledgeable, understanding and reassuring. As a customer, you will have piece of mind that the work will be completed on time and correctly the first time. Having clear communication throughout my workorder also helped me to focus on my day-to-day tasks.The warranty and quality assurance is what first prompted me to call GES. The job performed and my satisfaction will keep me returning.

St
Review №92

Awesome experience, timely, grate quality and fair pricing. Angel Ellingham is an excellent resource, she is there for me always.Steve Abbs

Al
Review №93

I spoke with Sarah and she was just a fantastic person, made it so easy for me.

Al
Review №94

Great company to work with. Heather and the team are always fast and responsive to any needs and work is top notch.

Ri
Review №95

Elizabeth Brown and the team at Global have done a great job getting our equipment repaired and back up and running.

Da
Review №96

Great Customer Service, competitive pricing, consistent quality repairs. Special head up to our acct rep. Angel Ellingham

Br
Review №97

Thank You Elizabeth Brown for your Excellent Customer Service! Your Awesome!

Br
Review №98

Sarah was very attentive to my needs and understood the urgency of my critical repair. She was able to open the building after hours to look through the surplus inventory for me right away to try and get my customer back up and running.

Tr
Review №99

All of my interactions with Global Electronic Services have been great. The customer service I have received from Sarah Mobley has been excellent and her blog Are you Down with P.P.E? was a great reminder at my office that we can all do better with P.P.E training and refresher courses.

Cl
Review №100

Thanks Angel for all your five star help. We have quit the future ahead with you excellent service with my electronics.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:5325 Palmero Ct, Buford, GA 30518, United States
  • Site:http://gesrepair.com/
  • Phone:+1 877-249-1701
Categories
  • Electronics repair shop
  • Electric motor repair shop
  • Electronic parts supplier
  • Hydraulic repair service
  • Industrial equipment supplier
  • Machine maintenance
  • Manufacturer
  • Repair service
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
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