I am very pleased with the final outcome of the door we purchased. The installation went smoothly and the installer was very professional. Our sales rep was great but we waited more than five months from order to install. It was supposed to be originally installed in June, but due to Covid issues with transportation of materials from overseas, the door didn’t get installed until mid September. None the less, it was worth the wait! It’s gorgeous!
Such a great experience with them and very happy with the custom made iron door. It took a long time to arrive but it was worth the wait. Customer service was always great and installation was expertly done. Highly recommended
We’re super super happy with our new door and the service provided by EntryPoint Doors and Windows. Each step along the way was professional, prompt and pleasant; from scheduling an appointment, meeting with our sales rep Chris, to scheduling the install. The final and most important step was completed by two consummate professionals, Shane and Kayden. They arrived on time and worked diligently until the job was done. From start to finish we had a beautiful iron door in two weeks!I’d highly recommend EntryPoint Doors to anyone looking for the best door(s) for their home from a dependable company.
I had a horrible experience with Entry Point. I ordered my door Sept 2020 a and they came to install it Feb 20th 2021 there is a large gap between the brick on the house and the door frame which led us to believe they had the wrong size frame. The installers didnt have the correct trim, molding or installation. I emailed Entry point the next day and followed up with a call. They sent several people out ...none of whom corrected the issue. They offered me $1000 but when I insisted on having the correct door size ordered they retracted the $1000 offer and said if they ordered a new door it wouldnt be a warranty???They lack communication and respect. I had to constantly reach out to them and the issue is still not resolved. They are rude and very unprofessional. I would NEVER recommend them to anyone!RESPONSE...The company NEVER initiated a follow up...I had to constantly call and email.
Competitively priced doors, great customer service, and awesome technicians. I used them for all 5 of my exterior doors.
I had glass installed in my existing door. It was so much less expensive than a new door and it looks great! I was a little nervous because the glass was ordered based on photos I sent and my own measurements—I didn’t know if that was going to be precise enough. But it’s a perfect fit and looks natural with the molding design of the existing door. Everything was done at my house and cleaned up after. I’m very happy with this service.
The long wait for the custom door was more than worth it!!! I AM IN LOVE with our door! The installation was smooth and professionally done. It looks like the door was part of the original construction! I cannot say enough about installers!!! 10-10 recommend!
Stay Away not worth the time DONT DO IT. OVER 5 months later and not even an apology from Quoted one price by the sales person once the company realized he should have said more they dragged it out for over 5 months leaving us with purchasing hardware and door. Worst communication ever. Put all the blame on salesman as if he didn’t work for the company to add injury to insult they change the contract and used different wording to cover their own mistakes. Bret the owner says after they showed us the door they made and we wanted says they don’t even make the door their own email sent example of the door we requested. Horrible horrible horrible!!!!!
Christian did an excellent job installing a new front doors. He spent plenty of time carefully removing the old door, cleaning up and installing the new doors. He was very detailed in explaining how everything worked and how to paint the different surfaces that were required. My wife and I were very impressed with this young man and his attention to detail with this install.
No service. Don’t waste your time
Entry point was wonderful to work with from beginning to end. I asked a million questions and got them all answered without problem during the door selection process. The door arrived when they said it would, and was installed in just a few hours. I would highly recommend!
Craig did a great job installing our new doors. Our door had custom measurements and the Entry Door team ensured a perfect fit and no damage to existing trim. I highly recommend the team at Entry Door.
This company came highly recommended. They installed the door in November and it was warped! Came out to try to adjust it with weatherstripping. Sent a different tech at my request and after looking at the door for 3 minutes said it was warped without a doubt. He came back weeks later and the replacement door was warped in the same place. When he called his boss, he was told to make it work! No! Mike the owner would do nothing because he wanted to blame the manufacturer. As a business owner, he is clueless. Why keep ordering from the same manufacturer and expect a different result. I wanted a door from a different manufacturer and he would not do it because it would cost him money. So now I am thinking he only has one manufacturer. I had already paid $150 to have the door primed and painted, inside and out and told him I would have to pay that again when they replace the door. After skirting the subject with me on the phone, he said he would meet me halfway ... $75. Excuse me, $75 is not half of $300!! No communication and no followup, you have to babysit them. After they do the work and there is an issue with the job, you get in line for weeks on end. No priority for prior customers with an issue. Not an honest company. Finally I demanded a refund of my deposit and moved on. My best description of Mike the owner is pathetic! Buyer Beware
We are so happy with the door, this is one of the best investments we have done in our house. Though it took longer than the anticipated date but due to Covid we understand the whole supply chain was impacted. All the people in the process were very professional . I recommend EntryPoint 100%!
The team from Entry Point arrived ahead of schedule and did an excellent job of installing our new iron door. It’s a beautiful addition to our home that we’ll enjoy forever. The installers were courteous and very professional. Well done!!
Our entire door buying experience went smoothly from start to finish. Door is beautiful and well made. Craig, our installer, did a fantastic job removing our old front door and replacing it with new one. He was knowledgeable, professional, and highly skilled. We will choose Entrypoint again for our next door!
Love, love, love my new iron doors!!! This is my second set of ron doors. When I decided to sell my home and found a fixer upper, I knew I would be getting another iron door. The Entry Point installation team were outstanding and completed the installation in a custom turn-key manner! I could not be happier over the results!!!
Very professional process from selecting the design to ordering and keeping me informed about delivery. It arrived a little before expected which was a nice surprise. Very good installation. They arrived on time, were very neat and clean on the job site and were friendly and professional. Would highly recommend to others.
As the owner of a house with 3 front doors, finding a place to meet my unique door needs is important. EmtryPoint’s staff is knowledgeable and professional. They helped me find the perfect doors for my home. Installation was performed timely and professionally. I highly recommend EntryPoint.
Beyond excellent door coupled with a superior installation. I highly recommend EntryPoint Doors for their professional approach and communications during the entire process. Our installers were first rate craftsmen skilled at their trade. Will do business with them again.
OH MY GOODNESS I just love my new iron door. The timing was excellent and the people were even better. Johnny, the installer, did an amazing job and made me feel right at home. I will absolutely be using them in the near future. Definitely a project worth waiting for!
Overall a good process. Door delivered earlier than promised. Install tech worked very hard and went late to ensure job got completed in same day
John was our installer. He arrived on time and provided a very professional and knowledgeable installation of our new door.John kept the area tidy and explained to us what he was doing. Johns personality was very personable. We were very pleased with the installation and the product.
Need two tempered glass windows fast; Andrew and his team were able to produce the windows faster than the delivery date and I was able to finish my project ahead of scheduled. Great experience, we will be back…
The installer did a great job with the door installation. Definitely would call the company again if I needed anymore doors and/or windows.
We purchased a door over six months ago. They came out three times, had issues with the wrong door/it being chipped/ all sorts of stuff. Finally, they installed the wrong door.They’ve come out a total of TEN times to replace that wrong door; every time, they’ve had the wrong one. I called about cutting our losses last week and simply paying them $500. They’ve not reached back out.At the end of the day, we didn’t get the right door and the experience has been atrocious. Every time they come out my wife has to pack up our dogs and baby and leave, and every time it’s for naught.Beware.
A special thank you, to Graig Wagner for coming out yesterday, to install our door. Graig is such a wonderful and professional person. He kept us informed every step of the way. Also, he cleaned up so good I didnt had to go behind him to clean up. Entrypoint Doors you guys are very fortunate to have Graig on your team. I will truly, recommend family and friends to Entrypoint Doors and ask for Graig.Many thanks. Kudos!
Beautiful job. Easy to get a hold of. Everyone very polite and we are so happy we chose entrypoint !
Worst experience, after four months of waiting for them to install a front door I was told they didn’t send my order to the manufacturer, paperwork was done incorrectly, and then after waiting, the door I wanted was no longer available. No one from the company ever gave me any notification of what happened or that it was delayed. Very poor customer service.
We had a horrible experience with this company. They lack communication and have no respect for their customers. DO NOT ever shop from them. It’s waste of your time and money. Idk if these good comments are fake or sponsored, there service is HORRIBLE. It took them almost 5 months to install the door but ended up with a wrong order, wrong color. Sales reps have no knowledge and have no idea what they are doing. Oh and they have no transaction history records in their office and the lady who answers phone calls also have no idea. WHAT A JOKE! Don’t waste your time. I would not recommend this company to anyone.
Thank you for all your helpful information and advice when choosing my new front door!! Especially Tonda who was friendly and patient with my many questions until arriving at a final decision. The install went exactly as planned. The installer was right on time, professional, and did an absolutely great job and cleaned the work site with his own dust pan and broom. I am very happy from start to finish with the outcome! Entry Point Doors and Windows you rock!!!
The staff at Entrypoint were great to work with. From Becky helping us pick the right door to John doing the install. Everyone was nice, professional and a joy to work with. I would recommend them!
This review is about principle, treating customers with respect, and doing the right thing. This company FAILS on all these important matters.We purchased a door and had it installed recently by entry point. Their installation crew confiscated several items from our property ( plywood sheets, tarps) and have failed to reimburse us for this theft of our property.Its as simple as this. They refuse to do the honorable thing of simply reimbursing us for this theft of our property.
All three exterior doors on my home were installed quickly and look great. The only problem I ran into was 1 of the 3 doors was incorrect and accidentally swapped with someone else’s when they came to do the job. But they found my third door quickly and had it installed 2 days later.
After several months of awaiting for our new doors and windows, the project is now complete and I could not be happier with how everything turned out. Each step of the process was exceptional. After calling, Entrypoint quickly set up an appointment to check out the scope of our project. What we ordered was 7 sliding doors, 1 picture window, 1 front door and 4 windows. Our home is a cabin without standard measurements, which required Entrypoint to work with us on custom pieces. The hard part was the wait while the manufacturer built our products (everything in every industry takes extra time right now). Entrypoint did a great job staying in touch, keeping me current on the status of my order as well as scheduling to installation. Fast forward to installation date.....A very qualified team was sent and did an exceptional job pulling out the old doors and windows and getting the new ones installed. They ran into several structural issues along the way, and worked through them very professionally keeping me updated on what they were doing through the process. They took extra care in trimming out our doors and windows that added to our rustic mountain cabin look. I am so very happy with the work they did and would recommend them to anyone looking for new doors and windows.
Shane did an awesome job! Professional, polite and no mess left behind. I LOVE my new doors!
My wife and I really enjoyed our experience withENTRYPOINT DOORS AND WINDOWS. It all startedwith my first phone call to their office, then our visitto their Showroom, next their courteous salesman came out to our home showing many double front door options making precise door measurements. We placed our order that very day. Yesterday at 9 AM the most competent Installer I could have ask for, Johnny, installed the most beautiful double front doors with designed 2/3 length Beveled glass I have ever seen. Meticulous is the best description for Johnny. The entire door frame and foundation had to be measured and cut to perfection. Even the clean up was great.Thank you ENTRYPOINT. You are all Exceptional! Great work and a better than competitive price plusa full warranty. We are more than Satisfied! 👍🏻M. KeelDacula, GA.June17, 2021
I recently had new doors and windows installed in my home by EntryPoint. The experience was flawless from the salesman Andrew to the scheduling department and the installer Kevin did an awesome job. I will definitely use EntryPoint for my future projects.
EntryPoint Windows and Doors is an amazing Company. From the beginning to the end of the process, we were satisfied with the service, the door, quality, and the installation. The entire process was “hassle-free” and highly recommend them if you are interested in new windows or doors.
Doors look fantastic! The tech worked hard and paid attention to detail when installing. Will definitely recommend!
We were looking for a custom window and Andrew made it happen for us! They even arranged for delivery from Atlanta to south Alabama!
We got a door that was below par and stated they would replace and then never did. Door never even worked well and cost near 3 k. Worst customer service I have ever experienced was with this company. We are now forced to pursue litigation to get our money back or enforce the warranty. Very disappointed!!
I would like to recommend Entry Point to anyone considering any remodeling project. The two installers (Craig, and his partner, who”s name I forgot, could not have performed better. From the on time delivery, professionalism, knowledge (I must’ve asked a hundred questions), and patience, I was left completely satisfied. Don’t hesitate to use Entry Point, ask for Craig.
I had to update my bad review.. Tony turned my bad experience into super positive!! He came, identified the issue and literally fixed it in 2 minutes! Very pleasant and professional! Definitely an asset to this company! Thank you Tony!
EntryPoint Doors and Windows installed a new double door for us. The installer was exceptionally professional and everything is perfect.
I absolutely love my new door. The guys that installed the door were fast, professional, and informative. They explained how to maintain the door and demonstrated how different parts of the door operated. We are planning to buy the window that go over the door. Thank you EntryPoint Doors and Windows!!! I would recommend this company to all my family and friends.
Great experience, from the initial consultation through installation, the service was excellent, professional, and they delivered a high quality final product!
Great job installing front doors! We are very happy
Our EntryPoint doors were installed almost a year ago. During the install, the hardware for one of our door handles was damaged. The installer said they would order a new part and fix it. Weve made many attempts to work with EntryPoint to get this issue resolved but, here it is almost a year later and they have stopped responding to our requests to have the issue resolved. The door handles were over $400 a piece, were now faced with having to find someone else to replace the door handle.
The whole process with Entrypoint doors was seemless, all the way from picking a design, customizing it and final installation. The install team was amazing and did a great job.
Arrived on time and did an excellent job. Highly recommend!
We paid in the neighborhood of $5000 for 2 new front doors in 2018. They are fiberglass. While the doors look ok, there was a manufacturing defect that makes something inside them expand and contract when the sun comes out, and again when they begin to cool off. So the doors creak and pop all day long. It is so bad that you cannot take a nap on the couch in my family room when the sun is out because the doors are too loud. In the months after they were installed, we complained. They said they had never heard of this problem, but they would send someone out. After several weeks someone came to do adjustments. It seemed a little better for a while, but then went back to how it was. We called again and they sent someone else out to do an adjustment. Again, it was better for a short time. I called again on 1/12/21 and spoke to Angela. I told her I hate these doors and I would like new ones, and that these doors are obviously defective. She said all she could do was put us on a service call, but that they were 4-6 weeks out. It has been 10 weeks since I called and I have not heard from anyone, and I do not believe I will. I understand getting a defective product happens every so often, but Entrypoints lack of support and customer service was absolutely awful. I am now going to have to spend another $5000 to have a different company replace these doors.
Any door company can put a door into an opening. What stood out to me was the attention to detail. Today, Entry Point installed an iron door at my home. The install was done very professionally! Every detail was taken care of from the sealant under the frame, the foam around the exterior, touching up and caulking the trim and paint on the exterior trim as well as cleaning up after the job.I highly recommend Entry Point based on my experience.
Installers did a great job taking out old door and installing new door. On time & professional!
The installer was on time, efficient and cleaned up after he was done.
I highly recommend Entrypoint Doors! They were very responsive and the product was worth every cent! I could not be happier with the installation, Doug their install manager showed up and observed to make sure every step was taken for perfection!I will definitely recommend them to everyone I know! Thank you Entrypoint Doors!
I purchased a fiberglass and glass door earlier this year and EntryPoint installed it well. Over the next few months, however, the door began sticking to the door frame and became hard to open. I called EntryPoint to have them come look at the issue and after several months (a delay that might have been due to the pandemic, which I understand) a technician finally came out and discovered that the door had been measured incorrectly and been made too large. The technician also realized that the door had cracked due to the constant friction against the frame. The technician promised the door would be replaced free of charge due to the issue.It has now been over one month since I was promised a new door, with no communication from EntryPoint at all. Ive called them several times - the woman taking the calls is very nice! - but I have yet to receive any information as to what will happen next. Please be wary of working with EntryPoint and get as much in writing as possible to prevent the same issue from happening to you.Update: After posting this review EntryPoint contacted me and scheduled installation for the next week. They also agreed to paint the door for me (I had painted the original door myself). It is now installed and looks really nice, no sticking at all.
I had a fantastic experience with EntryPoint Doors and Windows! Construction work next door to my home busted the glass on my ALL-GLASS door. I called, spoke with a representative from EntryPoint Doors and Windows and explained my situation. I was happy to hear they would be able to replace the glass. The special order took a few weeks to arrive. However, when it did, the install only took about 30 minutes and it turned out great. The whole team was was professional and courteous. I would highly recommend them.
I had Entrypoint replace our front door and the large plate glass above it. Not only did they replace the original door, they designed a double door to fit the space! The installer was fantastic! Highly recommend!
I definitely recommend Entry Point. The crew that installed my door was very knowledgeable and they was on time so I give the 5-stars
Excellent quality doors and installation by Craig and the team! Doors look fantastic.
Do not hire this company! My experience throughout the process was awful. If anything goes wrong and needs fixing or adjusting AFTER you paid your money - you will never hear from them. Ive had two issues after installment; the first issue got resolved ONLY because I stepped in and hired other company to fix their mistake, granted, they paid for it, but nonetheless, its not what a reputable company does, having a customer fix their issues! The second issue I am experiencing now: one of the doors will not shut properly, all it needs is a quick adjustment (hopefully), but even with this relatively easy issue I cannot get anyone to come and fix it. Ive called numerous times - no one EVER calls you back or follows up on your request!! I tried to submit BBB complaint, but they are not registered with them... go figure!
My experience with EntryPoint Doors and windows was top notch from start to finish. Shawn was our salesperson and was very professional. He helped us pick out a perfect entry door. My wife was nervous about installation with dust and damage but I’m happy to say the instal went perfectly and there was zero dust. I’m not a big review guy but I’ve been dealing with overpriced contractors over the last 6 months and this was truly a job well done and priced right. Not an easy combo to find these days.
Great service and a job well done! Would recommend them for any door needs!!
Andrew Chwat made a very complicated situation work out for me when for some random reason the windows in my house were missing the barcode the manufacturer needed to build me another sash. He was patience and showed a highly willingness to help which is very uncommon these days.
My overall experience with EntryPoint Doors and Windows was great! The gentlemen I spoke with, Andrew, was very friendly, knowledgeable, thorough and responsive. He took his time to answer all my questions and gave me the attention I needed to ensure I ordered the correct door. The delivery and communication were prompt and followed through on their times. I would definitely recommend EntryPoint for any door or window needs, as I will be a repeat customer.
We paid close to $7,000 for a front door and have been stunned by the poor quality (cheap hardware, plastic weather-stripping, etc). They charge a premium price but deliver a cheap product. You can find better value elsewhere.
We must say that rarely in this time of social unrest and a global pandemic have we had such a POSITIVE experience. Your organization has shown us the utmost respect and professionalism throughout the process. From Brad who came out to do the initial review and follow up with our door selection to Aarons crew that did the install! The entire process was absolutely phenomenal. AND the door looks fantastic! We also will add an extra bit of thanks and appreciation to Aaron as he went above and beyond with the installation. He left the area better/cleaner than he found it and that is a true mark of professionalism. Thanks again for the great work!
We were extremely pleased with our overall experience with EntryPoint Doors and Windows. The true test of any company is how they manage a customer complaint. As a previous employee of Nordstrom the customer philosopy was to always provide the customer with superior service. I can attest that EntryPoint follows the same model. Our pre-installation communications were timely, and designed to ensure all aspects of the order (size, color, etc) would be correct the first time. We did have an issue during installation and thats were EntryPoint truly shined. They took immediate control of the situation and did not worry about who was at fault but instead focused on resloving the problem. The end result was that we received a high quality door/side lights impeckably installed with care and attentiion to detail rarely seen in todays business. From the sales team, to the inside representatives that followed our order to the installer who made sure the door was insatlled perfectly, to the management team that ensured our total satisfaction you can rely on this company to provide high quality products, installation and do it all honestly and with integrity.
I really liked the people that assisted us but the quote was EXTREMELY high.I knew something was wrong when I was quoted an additional $1200 to paint or stain the double doors! The quote alone was over $11,500. I found a great double door w/beveled glass in Mahogany for $2200 and paid $750 for a professional install.
Entry Point installed my new front doors yesterday. The doors and hardware are of exceptional quality, and the customer service I was given prior to installation was exceptional as well. However, I did have some issues with the installation and fit and finish of my new doors.Edit: Entry Point came back out several times and corrected all issues even after they were paid for the job. Solid company who will work til the job is done right!
Entrypoint was a great company to work with. I would recommend them to anyone who needs doors or windows done at their house. Paul and Chris and the team were fair, honest, clear, and responsive to any question or requests we had. The installs were clean and the workmanship is at a high quality, even while dealing the abnormalities of an old house. They worked with us while we were working from home, even to the point of avoiding loud noises during conference calls. Thanks for your great customer service!!
A great experience from beginning to end! Great sales representative that provided the best options for my door purchase. Really happy with the finished product, the color couldn’t be more perfect. Installers were excellent, very pleased with their attention to detail and the clean up that they did when the job was complete. I would definitely recommend this Company.
Due to the door having to be customized and the door frame being metal, we encountered some problems and confusion in the initial stage of planning. (No builders where I live were willing to tackle this job.) I was unable to have a window in the door, and the cost was higher than I had hoped. However, the actual installation of the door today went very well. Michael called ahead and arrived when he said he would. I found him to be exceptionally skilled on the job. The door fit perfectly, and Michael explained each step in the process and made sure that I was satisfied as the work progressed. He went out of his way to find a means of attaching an extra latch from the old door, and he even showed me how to remove a screen from my Home Depot windows. My husband and I found him to be very polite, positive-thinking, and personable. We enjoyed getting to know this fine young man---and his partner, Cain, who joined a little later. They cleaned up, leaving their work area spic-n-span. Thank you for a job well done.
The whole experience with the company was pleasant and thorough regarding measurements and installation. The door itself is well made and fits perfectly. My only reason for not giving 5 stars is just for to the miscommunication on when the installer would arrive. We expected him after 10 and he arrived before 9 and without a mask. There is also a piece of wood installed in front of the door that I didn’t realize would be put in place and it sticks out like a sore thumb.
Outstanding service provided by your door installers. The patio door we purchased was absolutely beautiful. The door installers expertly removed our old patio door, properly trimmed out the door area, installed the new patio door, squared it expertly, installed new door hardware, and reconnected our current alarm system to the new door. Then they cleaned up the entire area where they were working. They took their time and did a fantastic job. Highly recommend this door company for anyone looking for new doors.
Replaced Front Door and Patio Door. Professional experience, selection was easy. I liked they sent 2 people out to measure twice so it was done correctly. Installation crew showed up on time, did a good job and cleaned up after themselves. Doors look great and no complaints yet. Have already gotten several compliments on the new front door.
I have nothing but positive things to say about my experience with EntryPoint Doors and Windows. My experience with them was amazing! They were incredibly easy to work with, informative, professional, kind, caring, and put in amazingly, gorgeous doors! From start to finish, they made this the best experience. I highly recommend them! You won’t be disappointed.
Excellent company and installation. I highly recommend working with Mike. The company kept me informed of progress as my order was being processed and delivered. A mistake was made in building my doors however the company excepted the error and fixed it to my liking. Thank you for a job well done. Jeff
This iron door is absolutely gorgeous! The pictures didn’t do it justice. It offers elegance to your home decor. The installers were professional and kind. They had the door installed in a couple hours, maybe? They knew exactly what they were doing and the finished product showed...Over the moon pleased!
Order processing snafus + corona virus + shipping delays made a 16 week lead time to 32 weeks. We ordered early January. Door was installed mid-August. No concessions from Entry Point. They extended a couple of apologies. They told me that they would contact Home Depot to extend the interest free period. They did not. I finally did it myself. Nice door though. Glad to finally have it.
I had a wonderful experience using Entry Point Doors. The salesman, Jason was very professional, knowledgeable, and friendly! In addition to that, the entry door installers were prompt and did a phenomenal job installing my beautiful new double doors. Overall, Entry Point doors are a very professional company with great customer service and quality products. I would highly recommend their services.
Great service men who did the work were amazing
EntryPoint was great to work with. We did our homework and met with multiple door companies at their show rooms. EntryPoint offered what we were looking for and thoroughly explained how we could make a typical iron door “ours” with special detailing at no additional cost. Their price was good, order processing was meticulous and the install crew superb! Highly recommend them.
I had a custom made 1/2 door for a stair case made. They had to construct a frame for the door on site and it looks better than I could have imagined. My railing had to be shortened and reattached to the wall which also looks great. I also had a glass inset replaced in an exterior door and it looks great. I would definitely recommend Entry Point Doors🤗
So happy that we chose Entry Point Doors and Windows. The iron door we chose is incredible. We had an excellent experience from the start to finish. The installer took his time and was very detailed with his finishing touches. We highly recommended them for your next project and we’ll definitely be using them in the future. Very professional.
So happy with my new sidelights and transom windows. The guys did a great job! Super nice, quick and efficient! Thank you so much!
Wonderful job Entry Point did. Chris was very professional and timely in his craftsmanship. Their whole team did excellent. Highly recommended!
Door is beautiful and the installation process went very quickly and smoothly! Lots of selection at the showroom and you can custom design your door. We found them on Google and are glad we chose to do business with them, it was a big investment and we are very satisfied.
EntryPoint Doors and Windows installer Michael was wonderful to work with! He was friendly and efficient and did a perfect job of installing our new front door glass. Not only that, he even cleaned up his work area when he finished! We really like how the new glass adds to the entryway.
I heard about EntryPoint Doors and Windows via Home Depot. My initial appointment was with Brad Gibbons on December 23, 2019. Brad came to my house twice and also met me at the showroom in Buford, GA on or about January 23, 2020, because I had concerns about the quality of door and the privacy rating of the decorative glass and sidelights I had chosen for my home. I was successful in selecting a fiberglass door, decorative glass and sidelights after I visited the showroom. Brad possessed the expertise and knowledge of exterior doors and was very instrumental in assisting me with selecting the right door, decorative glass and sidelights for my home. Additionally, the crew that was assigned to install the door was great. The two-man crew showed up on time on March 13, 2020, and performed the job in an exemplary manner. The process from the beginning to the end was a complete success! It is very difficult to find companies that are professional and provide quality service. As such, EntryPoint Doors and Windows will be the company I contact in the future should I need to replace another exterior door at my property. #CompletelySatisfied.
Very quick install, clean and implementation.
Our door is beautiful, the installers worked with us on a few things (old door). They were respectful, cordial and cleaned up everything. They made sure we were happy with the job and the door before they left.
I dont enjoy leaving this review. After being initially thrilled with the company and the great reviews, I have now experienced a lack of follow-through. They had me sign a contract and pay $1000 towards the project, but its been almost five weeks and I still have not received a date for installation. Several calls yield no response despite them taking my money on June 16th. Shawn had originally come out to my house and was very clear and professional. So, I signed and paid. Sadly, since then I still do not have an installation date. No one calls me back when they promise they will. Two more calls and one email later, I still have no date. I even emailed Shawn about my dissatisfaction with the lack of communication. Three days ago he responded that someone would follow up, but no one has.Update September 9th: Although it took awhile and several calls/emails, my sliding glass door was eventually installed by two professional and competent workers. It looks really great, and Im pleased that I stuck with EntryPoint Doors.
Great service and value for this beautiful iron door! It arrived as promised and the design process was facilitated by their excellent staff.
We love our new double doors that replaced a single door with sidelights. I didn’t realize how heavy they were, and yet are easy to open and close. Lots of light now in our foyer. The dark walnut stain is beautiful. The Installers, Mike and Brent, were very professional and did a beautiful job. Thank you so much.
After some challenges with the initial installation the company committed a great deal of effort and resources to make the door meet all of our expectations. The installation manager, Doug, came to house twice to ensure everything was good and that we were happy with the door. The door is beautiful and we could not be happier. We love making our neighbors jealous with the door. Would strongly recommend EntryPoint for those looking for the finest in doors.
EntryPoint is awesome! Good stuff guys!
This was such a breath of fresh air. Aaron and Chris as a team did such an amazing job with their team. They were prompt, efficient, professional and friendly. I appreciate the work that everyone has put towards our door and couldn’t be happier with the finished product.