Purchased a bottle of cologne here for groomsman gifts. Staff was friendly and helpful. Sale price was good.

Loved this store. Was our first time for my family and we liked the store. Will be going back.

My wife and daughter always find them some deals!

Don’t work in the cosmetic the people there will screw u over and the boss is not professional at all I had no training at all they threw me to the wolfs don’t work for Estée Lauder in belk

Store is corney. Ordered shoes offline that ended up being super plastic when they came. They charge you to send back to returns, which forced me to drive almost 45 minutes to get there. Didnt give my 1 thing a second glance walking through the store

Customer service was graeat. Staff was very friendly and accommodating with returns/exchanges. Selection was limited and store seemed kind of empty. Westminster mall is kind of run down. But as i said the employees were great! And the articles we did find we got fantastic deals on. Especially dresses for my daughter.

Great Friendly staff & very helpful.

I didnt have plans on buying anything, but after looking & trying, I found some jeans that I had to purchase. They fit 😄👍

Staff were very helpful and friendly.

Has some nice places, but so many have closed.

It was my first time going to a Bells store. Previously, I just ordered things online. The store was very nicely laid out. I had no trouble finding my department.I had to reapply for a Belks credit card. I had applied for one on line over 10 days ago, but had heard nothing. The sales person was very nice and took my information and said that I should be receiving it in the mail. My dilemma was that I was notified via email that I got Belks rewards in the amount of $10. From what I understand, the coupon is only good for a certain amount of time. My problem was that in order to use it, you have to have the credit card in hand so that you can put in the security code when you check out on line. The coupon runs out tonight and I still do not have my credit card. Seems to be a bit confusing.... I question the office procedures as far as sending out credit cards in a timely manner so that one can take advantage of the $10 coupons received via email.

Hardly any cash registers open had to walk around just to check. No wonder people use Amazon, poor in store shopping experience.

Very good clothing selection for everyone, housewares etc. Great sales. Very helpful and friendly staff. I always enjoy shopping here.

Very helpful. Good quality items.

Over priced, ridiculous! Save your money go to Boscovs!!!!

Customer service A+, the only reason I gave it 4 stars was due to selection, sparse.

There were only a few salespeople in the entire store.

Found just what I wanted..with coupons..the sales lady bent over backwards to get us all she could A+++++

Helpful staff

I always like the store but it was a little light one selections I guess because of covid-19

Very disappointed. They had almost nothing on the shelves. I hope they arent going out of business.

Doesnt have the variety of brands were used to for Belk Stores.

It was good 👍

Ladies in the cosmetics department were very helpful and friendly.

Always good prices. Not enough cashiers open.

Nice store, wish it was a little closer. Friendly staff people.

I ordered boots from there in March right after the Covid hit! They sent me one pair with 2 different size boots in the one package ! I have called repeatedly and texted them! I have not gotten any callback or information! They have THE WORST CUSTOMER SERVICE!!!So now I’m stuck with boots that don’t fit and can’t fit!Do NOT ORDER FROM THIS COMPANY!!

Noticed that the racks and shelves were a little empty. Did find some spring things that I liked. Always seemed like they had more selections.looking forward to trying on my stuff and hoping they fit. Associates were great as I had an expired Belk card!

Love this store reminds me of the small hometown department stores of long ago. Always find good deals here.

Belk in Westminster Maryland is a wonderful store. The store is full of really nice fashionable clothes, shoes, jewelry in a very organized clean store. Their prices are reasonable at least and their sale prices are Great. There is a great sale going on right now.

Clean environment..well made merchandise

Belks was lovely as always. Never crowded or too busy. Returned quite a few items after ordering online which took quite a long time. Customer service was wonderful, staff is so helpful and always have a smile on their face. An overall positive experience.

Very nice store good deals nice people

Things are spaced well. Lots of good finds

Love this store! Great prices! Excellent quality of clothing and household items. Customer service is really good. Good free parking.

Love my Belk. Husband hates my Belk! Oh well. Sorry for his luck!

A nice clothing store with limited options for a guy my size. There house ware has some nice designs, put there christmas gifts for the holidays are all junk.

Didnt have anything I wanted

Great customer service

What a nightmare. The absolute worst customer service I have EVER received with on line ordering. I ordered based on THEIR sizing chart, however that was not the sizes I received. I called to let them know about their error, and was told not to worry the would expedite me the correct sizes in time for Christmas. They sent me the EXACT SAME SIZES as before! When I called again, I was told sorry, but there isnt anything we can do. Really?!?! So it is 2 days before Christmas, and 3 out of 5 members of my family have matching pajamas....

Found some unique sweaters.

The Belk in Westminster is far from from the classy, quality store it used to be. The dressing rooms and womens bathroom are dirty with stained carpet and stained toilet seats and sinks in the bathroom. Not my favorite place to shop.

The woman who helped me was engaging and knew exactly where the item I was looking for was. She also applied a 20% discount to my total which was very much appreciated.

Dont always get somebody to help...have to wait a little bit sometimes

Belk is okay but, not a place that I would make a habit of going to!

Empty shelves. Employees out numbered customers

Bought some fleece pajama pants with a 70% discount. And the pants are oh so comfortable.

Over priced cheap quality of clothing

Surprised to have clerk assistance. Very friendly and helpful. Talked a bit much about personal information. Good selection in sizes and colors of shirts. Several brands. Nice sale.

The clerk was helpful in the mens department

Love This store, I was in Westminster visiting my sister after surgery n went into Bells bought 3 tops spent less than $40 receipt says saved $106.00

Nice and clean, pretty good deals, but very limited little boy clothing. Ita only top-three racks.

Greetings shoppers...I was vary Impressed with the way that the situation was handled ! I had bought some underwear, 6 pk. l took one pair, tryed them on... didnt like, put the other 5, back in the bag went back to pay for the 1 pair that I know that they wouldnt take back, so I offered to pay and they said that was ok, they said no, You can have that pair, I was stunned... I was dumbfounded, that they didnt charge me for the one pair 🥴😳😊Thank You Belk !! From this small gesture, You have a customer for life...

More petite line of clothing. More selective of narrow shoes. Stop selling old out season clothes on sales racks for months n donate them.

Not crowded

The friendly customer attendants that offers excellent customer service to all and sundry. They also have Good quality goods and lots of promotion with unbeatable prices. I will recommend shoppers who are looking for good stuff at affordable prices to stop by at belk and they will not regret their effort.

No new stock. Childrens sections were barren. About 3 racks of new womens items, and no open dressing rooms!! Sorry I wasted my time going in

I wanted to buy a dress for a wedding... went thru the entire store and found only 3 dresses in the womens section, that were all for casual wear. Waste of time.

Nice store. Easy access. Good product and sale.

Today was my first time shopping at Belks. I was really impressed with the store and the merchandise they carry. Had a lovely time talking with the staff and the customers. Ill definitely be visiting them often.

Very disappointing, not a single salesperson asked if I needed any help or even greeted me as they walked by....went to buy dressy tank tops selection was horrible. Used to come here a lot, now I can really wait a long time to visit/shop here again

Great store. Good quality things you dont see elsewhere. Great sale prices - especially clearance. Give it a chance.

Always well kept. Isles are fairly easy to get down. And the sales are excellent with the coupons. Make sure you have your coupons to get the maximum out of BELK

Always love shopping here. There are always sales and customer service is great.

There isnt much in that store.

They rest room are a mess. They have 1 lady work all the makeup counter that is rong. The are cutting staff cut from the top . They will be out of business soon.

Really great customer service and Products really needs more support..

I began shopping Belks in Southern Maryland. They carry the brands I like. Good prices. Goods sales

Thats good place to go save some money

Very expensive store but very cleaned. Didnt shop today just using the restroom. Very clean

Good discounts, great customer service.

Not many people in the store if youd like to shop without crowds but the prices are a little high. They do have decent things in there but not a huge selection.

I went to the mens paints and looked around for about 8 minutes hoping someone would offer to help . . .didnt happen. So I went to another department asked for help in the paints section. after 10-12 minutes of waiting I went back to the section that promised to find someone. . . They got right on the phone an I when back to wait, a wait I did. After 5-8 minutes an young person who was not familiar the mans pants, tried to help but was unable for he new nothing about the Inventory. So I Thanked him, prefusely and left...

Pleasantly surprised of the inventory and good prices.

Outstanding customer service from the associate in womens clothing on March 27th in the afternoon ( I dont remember her name ). I purchased a white blazer that was absolutely beautiful and the price was the tip of the iceberg. The department was neat, clean and everything was displayed beautifully. The associate was very kind and answered every question with enthusiasm. She had such a pleasant personality that I kept talking to her and almost forgot I was in a hurry 😄!! Each time I shop at this location I have a wonderful experience. The sales are great and the many options make it difficult to only buy what you intended. Thanks for your outstanding service today... and get well soon !

I love Belk. So glad we have one in our area. Shop there all the time great selection

Found what I needed and the cashier was really friendly.

Id never been to a Belk before and dont quite understand what theyre going for. The aisles are crowded, the clothes are sloppily thrown onto racks, and falling onto the floor. The place looked slovenly - it looked like a discount warehouse but the prices were not discount. Weird place. We left.

Looks like Bell has upgraded its selections in the handbag section. They have Michael Kors, Dooney and Bourke, Brahamin, and Vera Bradley. Pleasantly surprised. Very friendly staff. Willing to help.

Excellent department store. Offers all the same brands as other big chains for a fraction of the cost. Wish there were more in the area.

Great store with good local charitable connections, wait for sales they are better than the big box stores, well managed.

Just checked out the makeup counters today.. None of their usual sales. Probably getting ready how a Pattys Day sale?!

Nice clothes little cheaper than the outlets are

I absolutely love this store there is always great sale prices and friendly customer service I love the cosmetics counter they have a awesome selection of great quality skin care n makeup. Fabulous selection of shoes, clothes and purses not to mention Im a Michael Kors fanatic n their selection is awesome!!

Store was pretty nice need more sizes for big men employees very nice helpful

Friendly cashier and great prices....

Nice clothing with great prices

Everyone was so friendly and attentive there, thank you 💗💗

Always liked Belk. A very nice department store with friendly sales people.

The store has a lot of different sizes, as well as clothes for the whole family. They also have housewares etc.

Dressing rooms are closed for the time being and a little more difficult to find associate help than usual

Good

Good sales nice friendly staff clean store.

Children clothing at good price put smaller selection for boys

Good prices clean store, staff friendly and helpful.

Friendly staff and good selections of clothes.

Beautiful clothes, friendly staff and great prices.

Its always a pleasure to shop at Belk

Great cashier very helpful, in helping me to find the right size.

Pleasant store but didnt have what I needed