Driver did not ring my recipients bell or call them. The store said he did, but my recipient was home all day, checked his ring camera and phone, no communication. Said they would redeliver, the new time was at a time that was I confident for my recipient. They said they could only deliver at 3:30, my recipient would be back at 4. Would not leave it on their covered porch. All of this could have been avoided if the driver would have went to the correct home on the first try. I will not use this location again.
To the store owners, Deanna and Jeff!Kathleen was absolutely amazing. I cant put words on how above and beyond she went during my recent visit to the store. Absolutely happy with the service received. Giving the location 5 stars only because of her.
My mom ordered a fruit arrangements in Buford from Edible Arrangements for my birthday. It was terrible. It had cantaloupe, honey dew melon,, strawberries, pineapple and a few choc strawberries. NOTHING was ripe. The only decent fruit on it was the choc cov strawberries. I was very disappointed. The rest of the fruit was either to hard or had no taste because it wasnt ripe. Will never order from here again.
Great team! I worked here temporarily and it was such a pleasant experience. They all work well together and have great team work. The owner is really passionate about her work. The workspace is very clean, and the fruits and goodies are very fresh and handled with care. The chocolate dipped strawberries are so delicious!
Amazing quality and service! Jessica at this location was execrations polite and courteous. The order was delivered to my daughter’s godmother but not one was home to receive it. Jessica called to make sure it had been received and was so thoughtful in her words to make sure the arrangement was to up to our standards. The arrangement was beautiful! Well done to Jessica and the staff at the Buford location!!!
Prompt delivery. Friendly and professional service. (And a special thank you to Kristin for her help with my order)
I have to take a second to brag on the delivery driver Im not sure of his name but I believe my mother told me it was Miguel (I apologize if thats wrong) but my sister has placed many orders for our mother in the past year due to the fact that we cant see her as she is elderly and we didnt want to risk her health due to the pandemic. She lives alone and this has been a very hard time for all of us but especially on her since no one can visit and we order arrangements to surprise her every now and then to brighten up her days but what your delivery driver does has gone above and beyond just his job. My mother has told me how from the very first arrangement she received he has been very respectful and also wears a mask and keeps his distance but thats not the best part, my mom is a bit a rambler and could talk your ears off if you let her. She tells me how he takes time and has a conversation with her every delivery while keeping socially distanced and with a mask on and it just fills her with joy because she knows he is busy and could just say sorry I cant talk I have a lot of deliveries and leave but he takes the time to have a small chat with her and she says he has such a great smile and it just turns her day around. I am grateful and so very thankful for your driver and I know that can only be a representation of how great the business is operated and who it is operated by. Thank you for being such an amazing business and people.
Katie was very professional, kind and attentive to my request. Fruit was excellent. Will go there again in a heartbeat.
Deanna and her staff are the best. Shes one of the nicest people Ive ever met. He establishment is always clean and staff is super helpful.
Wonderful experience working with this team. They are delightful, warm, kind, caring and helpful. Each time I work with the store they go above and beyond to ensure that my request is delivered on time with the most lovely arrangement. They were among the first to venture into philanthropic work and help community food banks during the COVID-19 pandemic. Cant recommend them highly enough. Will absolutely continue to choose this store. Thank you!!!
I was a seasonal employee and I had an amazing experience. Everyone I worked with was awesome, I had the best time working there for about two weeks and I can’t complain about anything. The owner is super nice, she’s always there when you need her. Plus the arrangements are always fresh!
Excellent customer service! Will definitely order again!!
5 STARS~♡My experience as a seasonal employee was AMAZING! I love the people and the work environment. If I ever get a chance to work with you guys again I definitely will 🥰 Thank you SO much for the experience. ♡~ 5 STARS
Great place. Lady at the store was super nice and helpful, she recommended some handmade chocolate. Ever since you go in the store there is a sweet chocolate smell.
Super fast!! I ordered it that day and they got it delivered within 2 hours!!!
Exceeded my expectations. my wife loved the bundle basket. Will be using edible arrangement every time I need to surprise my loved ones. Thank God for Edible Arrangement
Ive always had excellent experiences with this location. Fruit is always fresh and beautiful. Ordering process is easy. They have gone out of their way to ensure timely deliveries - even rerouting a gift to a new location when the recipient unexpectedly moved. Ill use them in the future.
On these crazy virus 🦠 days this place safe my day! Great experience! Great quality!
I called 3 days before Father’s Day to make sure that they were able to make my order the way that I wanted (all white chocolate strawberries). The lady told me how to order it online.. when I went to pick up my order it was wrong. On top of that, I paid $5... FIVE DOLLARS FOR A BALLON... not 2 or 3, but one and I wasn’t able to get it because they ran out. They tried to accommodate me, don’t get me wrong... but I’m just upset that I made sure I put in my order ahead of time and it still was wrong. At the end of the day I didn’t pay for what I wanted. It’s disappointing especially because I came specifically to them for a special day...
To say this family owned biz takes pride in Top Notch Customer Service, is a complete understatement! As a business owner myself, I’ve been beyond impressed with them, that I call them even when placing orders for family and customers in different states. Forget an occasion, no problem, they can get the order out in less than 24 hours and even throw in a special touch. They make everything simple and convenient. I will forever do business here!!
I placed an order the night before New Year’s Eve and they had it ready and on time! Great customer service- when I picked up my arrangement she even walked me to the door and helped me out!
You know honestly I have used this location before and Ive always been completely satisfied. But considering the fact of them choosing to do a no contact with clients or customers at this time because of the code mid 19 scare I am unable to do any purchases with them via cash. How can someone refuse currency? Highly disappointed. Will be taking my business to Target.....which is right across the street accepting cash.
The service was impeccable, the safety measures they have taken during these times is praiseworthy.
Continued to have great experience with Edible, Store #1622. The store provided guidance on the best arrangement that fit my needs at a fair price. My friend received the delivery on the desired day and time without any hassle. Look forward to using their services again.
I received the strawberry and pineapple bouquet for Valentines Day from my husband and was very pleased with the quality of the product. I also received some chocolate covered strawberries and was impressed with not only the size of the strawberries but the quality of the chocolate. I look forward to our next order!
I absolutely LOVED my fruit and chocolates basket! I thought this kind of fruit was bitter... But I was SO WRONG! Theirs is top notch! I will definitely be using them again. (PS - You can get small items too.)
This is our go to spot for a healthy fruit smoothie on a hot day! The fruit is so fresh and sweet !! We always wind up grabbing a ToGo fruit cone when we are there for the drive home, the apples are the family favorite. The staff is super friendly and they go that extra step to make sure you are satisfied with the product, which we always are !!
I came in just before closing because Google Maps said it was open until 7pm and Arielle was very helpful and didn’t rush me and got my order for next day delivery!
I had a last minute order and called just before they were closing up for the night. Their service person was very understanding and went above and beyond to make sure the order got in. Highly recommended.
Excellent fruit basket arranged in a beautiful basket! Delivery as planned with email notification! Wonderful product and service!!
Best smoothies in town ;) yall go get you one there the bomb diggity yo 🐺🐺🐺
There was an error in my part on the address and the staff was very helpful in fixing the problem. Thank you so much!!!!
I got a delivery today and all the fruits were bitter and slimy 😡
The berries on display looked like they’ve been sitting a while. I thought they were just to show you what they COULD look like but no that’s their actual product. Thanks anyways.
The experience was amazing and the staff were truly amazing and helped me with everything I could possibly want.
I should have done this long time ago.....but i hate to do reviews, but they deserve it.long story short something happened w/ my order - which wasnt entirely the stores fault - just bad luck.and the store went out of its way to make it up when everything was back to normal. they even send another arrangement on the house. I will def order with them again, i wasnt upset the first time of the delivery i understand things happen, but the way they handle everything w/o me even asking for it... its amazing.
Terrible place of business owner Deanna is extremely rude, workers talk all day long with profanity and if you see Ashley working while you’re there leave, she is disgusting, talks about cold sores while coughing and touching arrangements and gets upset when asking for a new one. NEVER GO HERE, Alpharetta location was much more acceptable
Absolute worst experience with edible arrangements in my life! I’ll never come back to this location again!
Friendly and made an excellent large party arrangement. Will visit again and suggest using for special occasions.
Its what I would say over priced . But its ok
In all honesty, Ive only been there for the T Mobile Tuesdays promo they have been running, but the pina was super delicious, the people that work there were super friendly and the store made a nice impression! Thanks
I placed for same day delivery & they called 30 minutes after I recieved my confrimation order to state it was past delivery time. Which I know it wasnt. I asked to have my order refunded & they kept pushing for a further day. Funny how they close at 7pm & its only 430.
A little expensive but everything taste good.
Completely wrong order ruined engagement surprise with no remorse for their doing
Good
Awesome quality and service
Helpful with a last minute gift.
Terrible customer service
Very friendly staff😊