What a wonderful experience! I was so pleased with my last buy from Kia Mall of Georgia I didnt hesitate to reach out when it was time for a trade in. Phil Davidson was just as wonderful as I remembered (Ask for this man! He will treat your right!!!). Natalie in finance was WONDERFUL! So easy to work with and FUN! The personal email from David the GM asking about my experience was a nice touch. Literally could not be happier.

Brent made everything easy on us! All the info he gave us on the front end matched up to what we got on the back end which is always nice. Thanks to him for helping us through the process!

I normally dont write too many reviews but this one needs to be out there. I believe the service advisor that help me was Jenny. I got to the Kia Mall of Georgia later on on Sat and I knew I was taking a chance on getting a much needed oil change. Anyway Jenny when back to check to see if I can get a last minute oil change. She did tell me that they were short staffed and the team was working in a big project. Anyway she came back and told me they can do it and I wasnt expecting that especially on a Saturday. Bu the Tim I was going to get a good seat in the waiting room the oil change was done.This is a nice clean dealership. Very impressed with what they have going on there. If youre looking for a car you should check out these guys out. Im driving a K900 VIP Luxury. This should be a 10 star review. The only thing I would change is add some Alabama Crimson Tide banners throughout the dealership. Those guys need a better team to cheer for 😂😂😂

Richard and C.J. at Mall of Georgia Kia are the best! The whole process was easy and stress free. The whole process was easy and not scary at all. Richard took the time to set up all the features and parallel my son’s cell phone to the car while we were waiting to sign paperwork. C.J. Got me a great deal on my trade and gave me a wonderful price on the new car.If you want a pressure free buying experience., go see those 2 guys, you wouldn’t regret it. I promise!

Great experience at this dealership. Actually enjoyed buying a car. Richard Ball was as awesome as ever. Been buying cars from him for 14 years. Carol Jean was also a pleasure to work with. Highly recommended.

Today my wife and I were looking for a private vehicle and we were assisted by Mr. Junior, and Mrs . Carol they was very kindly attended to all our needs, professionally answered all our questions, gave us a very cordial and friendly treatment, making our waiting time very pleasant, They helped us in solving problems and offered us the best products and services according to our needs. It was very important to be attended in our own language (Spanish) and he helped us with the pertinent translations. We greatly appreciate your support and excellent care and commend it as a great customer service at Kia Mall of Georgia.

KIA is a great place (mall of ga) to establish a relationship in the auto service. I’ve been doing business with Kia for 11 years now. Service people like Jenny makes the experience even more worthwhile. Thank-you Jenny for what you do! You’re the best! And I honestly mean that.

Due to the customer service provided by Kia Mall of Georgia, I will always be a customer!! I had the opportunity to be helped by Michael and he walked me through everything the mechanic suggested. He even brought the filters out to me to make sure I understood why it was suggested. I always get a kick watching them open and close doors for the customers and it makes you want to come back all the time because they show they care about you and your car. I never had one bad experience with Kia Mall of Georgia and that says a lot because my trust level with car dealerships and mechanics is null!! Keep up the great work❣️❣️ Car serviced on 9/25/21 at 9:20!

Wow what an excellent experience we had at Kia Mall of Ga. We went to trade our cars and we brought 2 2022 Kia Seltos, brand new only 1 day on the lot. We had a great customer service from Both salesman Philip and Alex. They both helpful and knowledgeable about the work the do. We highly recommend that you see Philip and Alex. And to the rest of the staff thank you for a great day.

The team here is so great! I have both leased and bought a car from this dealership over the past several years. Being a first time car buyer, this team was so kind and answered all my questions. William, Scott, and Carol were so wonderful to work with.

The whole car buying experience at Kia Mall of GA was amazing! Carol Jean started the process off by connecting me to a sales rep quickly. Then, Duke did a great job communicating with me before coming in and letting me know what was available and not. Lastly, Brent took wonderful care of me through the process of test driving and purchasing. The whole process was quick and stress-free! I highly recommend Kia Mall of GA to anyone purchasing a vehicle!

Great experience. Carol made me feel at ease. She was great.

I love coming here. Thank youMs. Jenny Gardner you are the best …

Richard and Carol at Mall of Georgia Kia are the best! The whole process was easy and not scary at all. Richard was patient and explained everything so well, and helped us setup all the extras in the car before we left!

This was the best car buying experience Ive ever had. Brent Causey and Carol Jean were AMAZING! I would highly recommend purchasing a vehicle from Kia Mall of Georgia, they are GREAT! Thank you so much for everything.

I had a great experience! I had a car custom built & it took quite some time, but understand it was due to the shortage of parts & employees within the Kia factory, not the dealership. Richard helped me with my custom order and was quick to answer questions and very friendly and honest during the entire process and waiting game. This was my 2nd car purchased here & Carol Jean was wonderful both times! She made it quick and easy!

Each step from scheduling an appointment to day of service was quick and efficient and most importantly my service advisor Chris was awesome!

Hi just wanted to say I highly recommend going to Kia Mall of GA for your Kia Service needs. My advisor service consultant agents name was/is Jennifer. She is awesome! Thorough, professional, knowledgeable, FRIENDLY and aware and interested in her clients needs and concerns. Really, it makes such a difference when you have Confidence in your Dealerships Service Department. Im always given great Fast service and feel like they treat me like they would a family member. So, check out Jennifer at Kia Mall of GA you will be happy you did.

My service person Michael was most helpful and got me on my way ahead of my expectation.

Great customer service. The staff there are friendly and fast. Brent was an honest and open sales person and Carol Jean wrapped up the deal fast and had me on my way. I highly recommend Kia in Buford.

Richard is an awesome salesperson. Took the time to make sure I was buying the car I wanted that fit my wants and needs while staying in my price range. He is a no pressure salesperson that cares about the customer being satisfied! This is the 3rd car he has helped me with and I will continue to refer customers to him.

Just As I SAID BEFORE THERE ARE PLENTY OF CAR DEALERSHIP I AM SO GLAD I HAVE THE OPPORTUNITY TO DEAL WITH KIA MALL OF GA There is a gentleman there named Nick who is absolutely superb his ethic of work is what we all need that here in America there’s absolutely no time that I’ve been there that I haven’t been over 100% grateful for the service that I received car dealers to me seem to always have a gimmick were. I went . something that I can’t Deal with YOU NEVER GET THAT AT KIA SERVICE IS PERFECT I appreciate everything and will get my next car definitely from Kia Mall of Georgia I’d like to just thank you for being human and treating people the way that you do with kindness every time I go there every time it’s a pleasure I don’t have anyone to help me with my vehicle but I feel like I can always come to you thank you so much Patricia Davis

I had a great experience as always when in for my oil change. Sage was very professional and respectful of my time. He made me aware of recommendations for additional services and addressed all my concerns I expressed upon arrival.

They are fantastic! My closest Kia dealership was terrible so I drove almost an hour to come to this one based on reviews and it was worth it. They clearly care very much about customer experience. Nicholas was super easy to work with and went over and above to be sure I was happy.

The service was excellent, and my service advisor, Mike Taylor was awesome. He was very informative and polite. They did a great job getting my vehicle back to me, in the estimated time frame that was given.

I got my car from here and it was great at first, but i’ve been trying to schedule my car oil change appointment and the website doesn’t work and i called them as well about 2 times and nobody called me back or to schedule my appointment. This is annoying because i have free oil changes and i ended up going somewhere else and having to pay there. I would appreciate if they could fix the website!

Brent Causey is a consummate professional. He communicated frequently, was up front & honest, listened/understood what I wanted, and answered all of my questions (I ask a lot of questions). Due to lack of availability, I ended up buying my dream car with another Kia dealership, but Id be happy to work with him when I look for another car in the future.

I had a bad experience calling today to get some information about a car . I asked why the car price was $8,500 over the Msrp. He couldn’t explain me the reason why and he ended telling me if i wasn’t able to afford it then don’t buy it.I can afford it!!! but I am not that stupid to do such a bad business.

Highly recommend Kia Mall of Georgia. Wonderful staff. We arrived late to look at automobiles, just planning to look only. When we saw the new Carnival, we knew that was the automobile for us. Even though it was right at closing time, Matthew Castaneda and Carol Jean stayed with us and got everything worked out. We took our new car home that night. Thank you both.

We have had excellent customer service with Kia Mall of Georgia. We have been customers for many years. Our service advisor, Jennifer, goes over and above to ensure a smooth, efficient service appointments. She’s happy to help find the most convenient time for the appoints. The communication and the courtesy reminders are incredibly helpful! Thank you!

David, from the service department, was very helpful and respectful during my visit and provided me with all the answers I needed. Another member of the service department cleaned and vacuum my car after the service was performed. The waiting area was clean, comfortable and provided customers with a Starbucks brewing machine to enjoy several hot drinks. I had a good time.

Unfortunately my car is under recall for engine issues BUT the plus was that soon as my car was towed there EXCELLENT SERVICE!!! It was towed there on Friday night & Saturday Scotty gave me a call to let me know he went ahead and looked at it. My appt wasn’t until Tuesday. He arranged for a courtesy vehicle and one of the associates Kiki was very very helpful and courteous as well. Scotty is great.

I understand supply and demand but 15k over msrp is ridiculous. Stop price gouging CJ and stop thinking its okay. Dont ever come here. Absolute joke of a dealership.

*******Attention******** Dont buy a car from this place go to Rick Case. Rick case service department will take care of you and be more then willing to work with you to resolve the issue. Purchased a 2021 k5 and clips are popping out from underneath the car and side panels. Called to see if my warranty would cover the Damage caused by the clips popping out. KIA MALL OF GA tried there hardest to pin the problem on me saying I hit something when clearly there was no damage to the front or bottom other then where the clips popped out. So take my advice and go to Rick case shopping with kia mall of ga was the biggest mistake I ever made. My wife wants a telluride but I refuse to give this place anymore of my time or money and will be going to Rick Case from here on out. PICTURES will be uploaded shortly.

Scott was the individual I dealt with, he was awesome and easy to deal with. Thank to all the staff always professional and eager to help and answer all questions.

Purchased a K5 from here! I can not even begin to say how absolutely amazing, Phil, our salesman was. Extraordinary service, very educated on the vehicle and made the process extremely painless. This man is so sweet and an absolute pleasure to work with. I’m so glad we chose KIA Mall of Georgia as our dealership to purchase at. They have our business for life! That man Phil needs a raise!! 🙂♥️

Everyone was helpful and knowledgeable. The buying process was a breeze. Carol Jean helped me find the car I was looking for and they were able to beat the rate that I was quoted at my Credit Union! Haley was spectacular and answered all the questions I had about the two vehicles I was deciding between. Natalie worked with us about financing and was able to get me to payments that work for my budget. I would definitely purchase from Kia Mall of GA again!

The service Jenny provided was really good. Not only did she do what I went there for but also did a regular check up and made me a list of what I needed to take care of first. I love it when I go to places like this and the person ends up being really polite about every question asked. Thanks for the service

I appreciated the service I received at the Kia Mall of Georgia. Nick gave my vehicle the attention it needed and answered my questions to concerns I had. He took the time to review my concerns, explained the reasons and gave me advice about my car. I had such a pleasure visit. Thank you Nick!

I took my car in for an oil change last Saturday and had an awesome experience! Nicholas was my advisor and he was very professional, thorough, and really went above and beyond to answer all the questions i had and to make sure my experience was great. I really appreciated it, thx KIA mall of Georgia..excellent customer service!!

Big thank you to Scotty for his personal attention

I had such a good experience at this dealership. I was in and out, great customer service. Best car buying experience ever!

The service I received was comprehensive and expedient. Thank you for a good experience.

Sage was a wonderful and professional service rep. Service was on point and excellent. All needs and requests were handled promptly. Service is awesome as always.

My visit to the service department was easier than I thought it would be. Darius immediately greeted me when I arrived and got me checked in. He also didn’t sugar coat anything, he told me everything upfront such as how long the service time may take, how much, etc. He also called me as soon as my vehicle was ready for pickup. Darius was very friendly and easy to talk to and ask questions. I had a question about something mechanically and he even had the tech that was working on my car come and speak to me himself. Whom was also very nice but I unfortunately don’t remember his name. I will definitely stay at Kia Mall of Georgia.

I went in for the software update for my Sorento and had David as my tech. He did a great job and easily answered my questions. I was told that I needed two filters replaced which totaled almost $100 even though my car had been in for an oil change a couple months ago which I thought was odd. But David was a great tech and i enjoyed working with him!

5 being the highest, I will give Kia Mall of Georgia a 5. This has been my best experience ever buying a car. I was able to speak to salesman name Brent after hours on a (Sunday!) to help answer some of my questions and sent me a video introduction of who is and toured the vehicle that I was acquiring about (which I thought was unique and awesome!). He put me into contact with one of his colleagues Phil because he was not going to be in the day I was coming in, and Phil was just as great of a guy! I gave them a budget I wanted be in and the type of model and trim I wanted, and they were very diligent and understanding to my needs and wants, and just made it happen. Phil Davidson (the salesman that helped me) is the best salesman I have ever met. He was compassionate and great with my kids, I would recommend everyone to buy a Kia from Kia Mall of Georgia. Mrs. Natalie (was my finance person who furnished my loan) was quick and there was no back and forth, she found the best loan for me with the best rate and she stayed right on point with my budget. She was truly awesome! I want to say thank you to Kia Mall of Georgia for the best car buying experience I have ever had!!

This is the first time I worked with service writer Mike. Mike was terrific! He listened to what I needed. He asked before he took action on optional items. And while I waited, Mike answered a question I had regarding needed service to another of our Kia automobiles. I highly recommend Mike!

Sage addressed my concerns on my appointment date. He was attentive and the service was prompt and efficient. The resolution was to my expectations. I drove 60 miles from my home (120 miles round trip) bypassing closer Kia service centers because the customer service exceeded the others when I was trying to speak with someone on my issues and schedule my service. Thank you Kia Mall of Georgia!

I just purchased a 2022 Kia Telluride from Kia Mall of Georgia and had the best experience! Richard Ball was my sales person and did a phenomenal job from start to finish. I cannot say enough about the experience and all the individuals who had a part in making this sale happen successfully without any hassles. I definitely recommend this dealership for buying a car or trading yours in - they will work to earn your business😀.

I bought the white Telluride March 2020 sx $45,000After 3 months I find rear door,bumper, side body is different colors so when I want to the change the oil I asked service providers they said they never see like that..So service managers took the pictures and he say will find out whats going on..So I wait few months and then when I go to change the oil I asked all the time they said will find out and call me....but still they didnt say anything..Now is almost 1year...they dont care what ever after sold the car..I thank..So I will report Kia customer service, andconsumer affairs this dealer...

Everyone at this dealership is always pleasant and easy to work with. We have now owned our Sedona for 16k miles and a few services and return visits for routine maintenance have been easy to coordinate and breeze through. I’ll definitely be looking at Kia again in the future when it’s time. I can’t recall the service advisors name (service advisor 3 in the email confirmation) but he answered our questions and was thorough. As a manager myself I appreciate Carol Jean following up after service to make sure everything went well

Nicholas, my service advisor, was very helpful and courteous. He sets a great example of what customer service should be and represents Kia Mall of Georgia very well. My experience is always a great one! I had the same experience when purchasing my vehicle there. Zorro is great!

Best buying experience, ever! My salesman, Brent Causey, was kind, respectful and very knowledgeable. I was a pleasure to deal with him. Carol Jean was so helpful and kind. It was a pleasure doing business with Brent Causey and Carol Jean.

I purchased a Brand New Kia K5. Duke and Brent were amazing. They worked with me to go over all the features and options. The finance team was great as well. They made sure everything was clear to me. Everyone went above and beyond to find a car that was not even available at the time! And finance was able to get me with a bank with a much lower interest rate than previously discussed. I really appreciate them for their hard work on everything.

Carol Jean was extremely hospitable and met all expectations for my visit at KIA mall of GA.

My service advisor Sage is a true professional. Sage greeted me with a smile, kept me updated on the progress of my car and answered all my questions. Excellent Customer Service and fast services.

It was a great experiencing working with Kia Mall of Georgia and Duke our sales person. Duke kept in close touch throughout the sale and made the entire process easy. I will definitely be in touch when making our next auto purchase.

Ask for Brent!Brent has gone above and beyond during the car shortage! I live about 1.5 hrs from the dealership but Brent has kept me updated on all incoming inventory and has followed up many, many times. He even took a video of a car to help answer a question I had. His follow up never seemed disingenuous, he was professionally persistant. When I let him know we had gone in another direction, he was incredibly kind and congratulated me on my new car.The car buying process can be painful, especially as a woman, but Brent was very helpful. I would highly recommend.

Great Service and well attended to all our needs by Michael! Thanks so much.

I had a fantastic experience! Duke and Brent were amazing salespeople and Carol really took care of me and got me out quick! I would recommend this dealership to anyone!

WOW!!! Just WOW!!! I have bought a lot of cars in my time, but this was the easiest and best experience ever! I mean everyone was great! Our salesman Zoro was friendly and so nice. Chris the Business manager was so straight forward and honest. Chad and Scott worked with all of them to get the price and financing I asked for! I spent over a week dealing with Rick Case KIA and they would not give me the price and financing I asked for. They also were not very nice. So I drove down to Mall Of Georgia Kia and had this amazing experience. I will be sending everyone I know to see this amazing team. I wanted to hug everyone of them at the end (I totally did!!). I never wanted to hug my car salesman nor his team before, but they deserved it! Get your car from Mall of Georgia Kia because you deserve their customer service and they deserve your business!!!

I wouldnt go any where else for my KIA. The maintenance department is professional and polite. They give the utmost respect. I believe my serviceman this time was Sage. Im sorry, Im not good with remembering names but he was a sweetheart and very informative.

Carol Jean did a great job. professional and helpfull

It was the most friendly dollar shop Ive ever been to. Thank you.

Nick was very kind and helpful. Got what I took it in to the shop for done and more. For everything I got done I thought the price was very reasonable.

Colin was a great advisor, Very attentive, respectful and efficient to my needs. He recognized my car had a recall and was on top of it. Explained the services to be performed and even went over cost with my maintenance plan. I felt highly welcomed for my first visit and would like him to be my advisor moving forward.

Great service! I was surprised how fast they finished even though they were packed. They even vacuumed the interior for me! I dont remember the name of the guy who helped me but everyone was super helpful!

Had a great experience at Kia Mall of Georgia. Everybody was accommodating and respectful of all of our requests and our salesperson Duke Johnson was very informative and super friendly. 10/10 would recommend this experience for anyone looking for a Kia.

Great experience with Junior and Mall of GA Kia. Junior was very patient, the manager worked out a perfect solution and we were not there forever when we went into the financing office.

Great Service and Friendly Sales Rep. Junior was a pleasure to work with. Very helpful and not pushy at all. Asked questions, let us answers, offered advise. Quick processing of the purchase and actually stayed late to make sure my wife understood the features of her New K5. Didnt feel rushed at all. Good Jobs Guys!!

I had an appointment for an oil change and arrived about 5 minutes early. I was greeted quickly when I drove in. The Service Advisor Jenny Garner arrived shortly after that. She said my oil change might take about 1 1/2 hours as they were having a crazy morning. She showed me to the waiting area and returned to say my car was ready much sooner than expected. She was very pleasant. I have been using this Service Department since 2016 and always pleased with the service.

Working with Kia Mall of Georgia was just simply great! I would recommend them to anyone. Alex was a tremendous help. Scott and the whole Kia Mall of Georgia Team showed paramount service during the whole purchasing process!

Very prompt, polite and knowledgeable service by Nicklous (spelling ???).He was a very nice and respectful young man. Was a pleasure working with him. He listened and addressed our ever issue.

Brent and Stan were great to work with, thank you for taking care of us. We showed up and everyone we came in contact with made sure we were taken care of. Thanks again!

Great service from the time I arrived until I left. They had a really nice waiting room and offered me a snack to pass the time and kept me updated on my wait time throughout the process.

It was good. Jenny Garner was very helpful. Excellent customer service. Rating is a 10.

Carol Jean, CJ Reycraft & Natalie Watson were all tremendous! Would go back there in a heartbeat

There was a recall on my 2017 Kia Sportage. I had to take it to the Kia Mall of Georgia for the part to be replaced.. Nicholas was fabulous! He got me checked in and had my car ready to go in less than an hour. He was courteous and friendly. I recommend Kia Mall of Georgia for anyone who needs to purchase a car or anyone who needs their car serviced.

Took my wifes optima there for service on Saturday, knowing they would not be able to get to it until Monday. They guy in service must have been new, he didnt give us any type of receipt or check in documentation, and we had to explain the issue 4 times.

Kia Mall of Ga has always been good to me since I purchased my vehicle there in 2017. Recently, I had my brakes replaced. Nicholas, my service advisor, was very helpful and professional. I dropped my vehicle off early and expected it to be done 2 hrs after my appointment time. I was pleasantly surprised to receive the call that it was ready hours before I anticipated. My car runs so much better now. They did an excellent job on my brakes. Thanks !

I went to two other dealerships (not Kia) on the same day that I visited Mall of Georgia Kia. The experiences were so bad that I almost gave up my search before coming here. I am so glad I didnt. The experience was fantastic from beginning to end. I called ahead and David was very helpful. He assured me he would have a salesperson available when we arrived. Within one minute of walking in I was greeted by David and Richard. Richard was our sales person and he was fantastic. He arranged test drives of two different vehicles within minutes. He was super knowledgeable and not one bit pushy. To my surprise they made me a very fair offer on my trade within minutes of returning from our test drives. Natalie made the financing a breeze. My new car was detailed, fully gassed up and ready for me to drive away in a very short time. Richard spent a long time thoroughly explaining every option on my new Sorento. He patiently answered every question and demonstrated how to use all the features. He even called me first thing the next day to see if I had any more questions. I am so happy with my new Sorento and the service I received.

My husband and I had an amazing experience! Brent was awesome texting me all details of the car and was very informative. He was very personable and knew his stuff! The process was quick and easy thanks to him and Natalie! As we were about to drive off Phil prayed over us and the car and I couldn’t have asked for a better group of people to buy a car from!

We had a GREAT experience! SCOTT BAKER stuck by his quote and did as promised. CAROL JEAN helped us with financing and gave us great options for financing and matched our banks rate. She made the experience exceptional! ZORRO CASTANEDA was phenomenal--he stayed after to show us all of the great technology. A plus experience!

This was by second time buying from this dealership. I did some checking around online before contacting them but I never really considered going anywhere else. They have a great service department and the sales team has been helpful, easy and pressure free both times. Love my new Soul.

I was delighted to get the car I liked without any hassles. Excellent dealer, great people, especially Carol Jean at Kia Mall of Georgia.

Brent and Carol were extremely helpful with the purchase of my sons first car!!

Overall great experience. Negotiations were always awkward. But my daughter did get her first car. Got to love a Kia Soul!

I came all the way from michigan to get my car from here because I was told how great the customer service was and the deals, completely worth it great experience, Duke Carol and Natalie were so helpful and kind made me and my fiance super comfortable. Got myself a new kia rio and the car is amazing.

Was quoted an online price of $36,995 for a new 2022 Kia K5 GT. Which was the MSRP of the vehicle. The salesman then informed me that because these were hard to come by they were charging a $7500 PREMIUM on top of the quoted price! $7500? On a Kia? Greedy dealerships such as this one are the scum of the auto industry. I highly recommend not supporting a dealership like this for your future vehicle purchase.

The drive-in repair shop is very covenient. The spacious waiting area was kept cooled and comfortable, with lots of chairs and plugs to charge our devices. Waiting for our repairs was as painless as it could be.

Thank you Kia Mall of Georgia for a phenomenal car buying experience!! I want to personally thank salesmen Phil and Alex for the professional way they handled the sale They were both very patient and extremely knowledgeable about the car we selected!! If you are looking for a car I strongly recommend Kia Mall of Georgia!! You need to ask for Phil or Alex to make your car buying adventure a pleasant experience!!!

Horrible communication and professionalism. Ordered a vehicle on May 17th well aware of the wait times, chip issues, etc... We were fine waiting. Very rarely was there proactive updates to us, and every time we reached out for some sort of ETA, timelines, we got nothing but the run-around. Knowing we were frustrated, we never were contacted by management. All we wanted was some type of timeline and communication and got neither. After over 3+ months of waiting, we just bought elsewhere.

Worked me in 2 days before my appointment and Jennifer kept me informed of progress. Had car back in just a few hours! Loved working with her! Very pleased with service!

Buying our new Telluride was a great experience. I worked with Junior and Alex in sales and Carol in financing. All three were awesome to work with. They were kind, helpful, respectful, and above all - honest. Honesty is all that I really can ask for from a dealership representative and I feel that I received it here. I will definitely be returning for future car purchases and trades.

Great experience. Everyone dealt with so helpful and very professional-Zorro and Carol Jean were great!!

Purchased a new vehicle from Mall of Ga Kia and had a really good experience. Everyone was very nice and informative, especially Brent Causey. He was very knowledgeable about the car we purchased and made the entire process very enjoyable. Carol Jean also reached out to us to follow up after our experience. Thanks to everyone at Mall of Ga Kia in Buford!!

I have always had quality service from this location. Specifically this visit was handled professionally and efficient by Carol Jean. Thank you

Horrible customer service with repair issues!! Theyd also rather text you than pick up a phone and talk to you. I have also been waiting on money owed to us, from gap insurance....a year later and still nothing after a million phone calls and a trip up there. I would recommend NEVER buying a vehicle from the dealership.

Called them on a 2015 Sorento. Needed help with a technical question on the cars A/C. The service manager wouldnt take my call and was unwilling to help me and only said to bring it in. If he had helped me, I would be willing to be a customer. That response put a really bad feeling about doing business with them. Why is it that dealers are your best buddy when buying a car but dont what to help you with questions on the vehicle they sold you?