I called before I came and got easy/clear directions of what I needed to do to get a piercing. Brought my 3 month old in about an hour later & got her ears pierced along with my second piercing. It was quick, easy, and such a great experience.
Desmar Graves the manager at this location is so nice and polite she works with you to make sure you leave satisfied I really recommend this location in Buford and they have a variety of merchandise to choose from also thanks again Desmar ! (Niyaa)
Kudos to Hailee is the best Piercing Pagoda associate, she was nice and professional, she changed my mind about the service i get with this company, my past experiences were not pleasant, she pierced my ears, nice and gentle, i want to thank her very much, and wish her good luck !
Our service in the Mall of Georgia was great. Very professional and quick. We will continue to use them for all of our piercing and jewelry needs.
Haley went above and beyond w/ her customer service. Would definitely recommend.
Great experience. Pierced our 4month old daughter ears and the girls were so nice and quick doing it. They did a wonderful job. Would definitely recommend to family and friends.
WORST CUSTOMER SERVICE!! Went to buy jewelry to have my daughters ears pierced but While I was asking for help, the employee was on the phone and just ignored us. I then asked the other employee to help since the other was on the phone and she got on a FaceTime call while she was helping us. Her attitude was so unprofessional, I didn’t feel comfortable with them piercing my baby’s ears at that point. I ended up going to Claire’s and the exact jewelry we were going to buy from here cost $10 less At Claire’s ! And the service at Claire’s was 100 times better! DONT WASTE YOUR TIME HERE! Not worth it.
Horrible and not advisable for any one they are ridiculous!!!!! They will train on your child ear, would give zero if I have.
Stormi was awesome. She was nice to talk to. She explained everything to me from sales, coupons, purchasing, and financing. Her customer service was professional and down to earth. I had a great experience at Piercing Pagoda, knowing this was my first time shopping there. She has my service if I need to go again for a purchase. She explained everything before and after piercing my ears and was gentle with it where it didnt hurt as I thought it would. Stormi was great!!!
Great customer service!
I took my 5 month old today to get her ears pierced. It was packed because the card reader system had gone down. We were told to return in a few minutes. We did and Im glad. Both ladies working were polite and professional from start to finish. If youre looking for a place to get your babys ears pierced, go here. I was completley panicked, but baby girl cried for a few seconds then she was fine.
Piercing pagoda makes excellent quality products, but I will not purchase anything from their store just because their employees suck!
Shai is amazing and helpful!
Nice folks
Worse costumer service.