Walked in, 2 people in front of me, got taken care of in less than 4 min. Got my part and was in and out in less than 5 min. Good job Napa!!

I have been doing business with the guys for years, there is an awesome staff here that will take care of you.

Staff is always nice, and helpful.

Went in to purchase breaks and was serviced By Brian. Amazing customer service and multitasking skills. It was not packed,but i think he could have used some help with them phones. Great service. Lots of parts for myroadchild

Great service and they had the aluminium Breitner I needed

All the parts you need to get job done

Kindly person Comporteble and good service

In my opinion, you guide should change your policies whatever in helping your customers, especially those purchased your products and want to make replacement into their cars. For example, I went in today and asked to buy the windshields for my car and I asked the man to helping me to replace them into my car. He said he could not help me because of our policies. I believe that policies could be changed in order to make a good services for your customers otherwise you will lose thousands of customers in a year. When I stopped by Auto Zone, they do whatever it take to make their customers happy and the man came at the same time with me here fell the same way. I still give you 5* in order to wake you up and do whatever it take to helping your customers. This way you can save millions dollars in a years because of number of customer be back to you yearly. Thanks you for listening my opinion.

Had what we wanted, offered lots of help.

Fast and friendly service

Very Knowledgeable and always friendly.

Their prices are too expensive for Certain things!

Quality parts, prompt knowledgeable service.

The entire staff was extremely helpful from the time I walked in asking for the part I needed to helping me actually install it (engine air filters) in my car.

Hey guys,Needed a part for my Z28 Camaro and ended up at my neighborhoods Napa Auto Parts. I was helped by Bill and he was awesome. He found the hose I needed for Jack (Camaros name) and Bill wanted to help put it on him, but they were short on help that Saturday, so I took it with me. I needed a smaller hose, but it wasnt in stock, so he asked me to call on Monday. He didnt have it. That part is hard to find, but he tried and I appreciate it. He promised to keep looking and for that I am grateful. If you need parts, see Bill. He will help you. God bless.

So my mechanic recommended I pick up my auto parts from Napa. I stopped into the NAPA store in Buford Georgia, and Kimberly was very helpful in sorting out everything I needed for my front brake job on my Ford F150. Ive purchased many car parts before, but never brake components. I needed help with, pads, rotors, rear parking brake shoes, etc. even the other staff workers chimed in to help assist and make sure I was getting the correct parts I needed. Very happy customer and I will be back again! Thanks NAPA!

Its a roll of the dice when I go to napa. Way too often I get this feeling like Im bothering the attendants. I usually limit my need to go there unless absolutely needed. Its a shame considering their ability to have hard to get parts on hand that most places dont.

Always had good parts at reasonable prices

Great place to get work on your car done. Good service and extremely informative on whats going with your car.

Brian and his staff helped me with an exhaust problem as soon as I walked in. Austin did a great job in working with me. Exceptional customer service. I will be back! Thank you guys. W.H. Buford, GA

Placed order over the phone and it was delivered to the store the next day. Very impressed with their customer service. Highly recommend doing business with NAPA.

I love Napa and my car too b/c always they help me with every need I have.

A part that autozone said would take a few days to get in store, NAPA said a few H O U R S. amazing! the lady on the phone was super sweet, too! love this place already!

Good parts, clean store and great people! The employees there are always so helpful and friendly.

Great service. The staff was very attentive, knowledgeable, and professional. I will return and refer people to come and visit.

I was a delivery driver at the Buford Ga. Location and loved the experience, Store Manager David is an awesome guy.

I think being condescending is rude. The fat Mexican is unprofessional.

Its always good to go to a auto parts store and they have real car people working.

Helped me find a specific thread pitch and metric size for a very specific bolt.Went out of their way to help me do so.Amazing service

Excellent service. Made sure I had every thing I needed to complete the replacement of my water pump.

Extremely professional and extremely thorough. Fantastic service.

I have been here many times and the service has always been excellent.

Kimberly was very friendly and helpful. The store was super clean.

Friendly people, great service they generally have everything you need.

Dave and his crew are always great! i deal with these guys on a weekly basis and never have a bad thing to say

Yilan has an excellent cuatomer service, very knowledge, very good prices and services.

Knowledgeable people here along with a big selection of parts for import cars. Saab plugs and filters in stock.

Quality ! Parts, good prices

Fast and efficient. Very friendly staff. Always helpful.

I got a great deal on brake pads by showing my AAA card.

Fast friendly and helpful service at a good price.

David was awesome! Thank you for all the help

Great costumer service. A little slow but kind and friendly

Amazingly fast and friendly service !! Will be back for my brakes next !

Spent about $900 to have my car rods done, rack I think and alignment. All pretty much in vain. Everything wasnt done right until I took it to my Honda manufacturer where they did it for no more than $500 and the job was done right. Moral ( In some cases they are not very competitive with prices...shop around your manufacturer might be cheaper ). Wish I had known.

Good selection, but prices could be better. The service makes up for this.

Very helpful finding the right parts, nice store

Happy to shop here.

The management is extremely unprofessional. They are useless and do not care about people!

Had the part for the truck

Good products

Fast friendly service

Love NAPA!!! I am a retired NAPA employee!

Very helpful...good selection

Excellent service from the sales folks!!

Youll more then likely find that part youre looking for

Very good service

Nobody that worked at the store knew where anything was at, spent 45 minutes there for nothing.

Best part store

Had me on hold for 2 hours

Awesome service

The lady there acted like I lied about buying a part Kimberly is very unfriendly and doesnt have customer service skills

Good

Friendly and helpful!

They know their stuff

Always has the parts I need

Good team here at NAPA!!

Great help

Great service

Very helpful

Excellent location

Wonderful

Very assortment, very kind people

The best

There is a discount on tools take advantage!