I drove (too excited to wait for delivery :) ) from Orlando, FL to this location as they were the only dealership that had the exact car I had been searching for. I am a Mustang girl to the soul! Let me tell you, 500 miles in traffic and storms to get there... I was NOT disappointed. Grace and team were amazing from the very first online contact to the moment I drove off the lot! I am loving this car more than anything and this team made it possible! Thank y’all so much!

I had a great experience buying my new car. The salesperson was extremely knowledgeable and not pushy. He listened to my needs and was able to help me choose the best car for me. There was no haggling or silly sales tactics to take up my valuable time. I will recommend him to all my friends and family. We will be back. Thank you!

The paint was peeling off of my 2018 Sonata. I am so grateful that Hyundai repainted my car at no charge and provided a rental car for me while they were doing the work. The people that worked with me were extremely nice and helpful. Thank you Hyundai !!

Great dealer. Louis was our salesperson and he made the whole process painless! He was not pushy at all. He was straight forward with us and respected our budget. In the end, we found a great car at a great price. We will be back when we are ready to buy again!

My mother purchased her car here new. It’s a 2017 sonata. Within the first year the paint started to peel. They claimed it was normal road wear and would not honor warranty. 4 years later and this is now what the car looks like despite it’s always been garaged. We will not purchase from them again as they do not stand behind their product. If you google it you will see that this was a widespread issue for this year and model that Hyundai refuses to warranty. To add insult to injury they want us to pay $3,800 to repair and are not willing to help with cost. If anything they inflated the price drastically as we got a second price for $1,800 from another body shop. Buyer beware!

Great experience with Jody. Needed a car quickly for my teenager. Gave Jody all the parameters of what I wanted. She found one in FL and arrived within a few days. Jody communicated well and made sure I was was in-and-out of the dealership quickly.

The best car buying experience I have ever had!!! If you are looking for honesty, integrity and outstanding customer service go see Louis Dymant!!!! He worked through some complicated issues in a stress free manner and made sure our priorities were met and made my daughters 1st car dreams come true! Thanks Louis!!!

We just purchased a Toyota 4runner for our 16 year old from Jodi Grutadaurio at AutoNation Hyundai. I have to say that it was one of THE BEST car buying experiences we have ever had. Typically I dread going to a dealership and hate the car buying process, but this experience was very different. We live in Florida and I found the vehicle listing online. I reached out about it communicated via phone and text with Jodi. She was super responsive and helpful sending me additional photos of the car and the carfax report. I was blown away that we had the entire transaction almost completed via text by the time we arrived at the dealership in Buford. The car was immaculate and exactly as represented in the listing. The buying process was super easy and thankfully very low-pressure. Jodi even went to the trouble to put balloons on the car to surprise my son when we arrived. I highly recommend AutoNation Hyundai and especially Jodi!!

The best car buying experience. All the managers are fantastic and Peter in finance was so great to work with

I bought my car from Auto Nation Hyundai last year. From the first phone call to the moment I drove my car out of the lot everyone involved was so attentive, listened and helped me find just the right car for me. The service experience was. I different. I would recommend buying a car from them to everyone. I love mine!!!

Worst service ever had. Spent $600 in a rental for 13 days while my vehicle should have gotten fixed & they could not identify the problem. Yes! I couldnt believe myself. They claim this was their 1st strange case ever. Lucky me! I had to meet & show the problem myself. Took car back in a 2nd time & still nothing. Wasted time & money for sure. Till this day problem unsolved. Minimum effort given by mechanic. Very regretful with hyundai.

Dropped off a Hyundai for service and I was impressed on my service writer Mike Hendrix! He checked my car in and I was in and out very fast! He was very courteous and I would recommend him if you want to ask for him by name. The Dealership service area was clean and looked organized. They have a nice waiting area and the service area is right there in front of you and you can actually look inside and see the technicians working on cars.

Love, love, love this dealership. They are not pushy, do not have all that added extra fees tacked on at the end of the price, and help you with anything you need. I recently bought my 3rd car there from Louis Dymant and he got me an awesome deal on a brand new 2022 sonata. I will be back for car #4.

I have a mixed experience during the month that my car was in the shop. I think my car issue was a really big one so it took multiple tries to find that the issue was the wire harness which is a big full day job. They were really backed up so my car was just sitting in the shop for about 3 weeks for them to start working on my car. At least the communication about what they tried and what they needed to do was happening, but sometimes they didnt respond to my text or didnt answer the calls. However, they did finish it in the time they said they would and they got me a loaner car.But the problem was when I received the car. It was FULLY out of gas and when I drove off the lot and drove about a mile, I was returning my rent car and the car just stopped and the battery went out and the starter kept running when I tried to start the car. I thought there were more problems with the car but it was just fully out of gas. If they used up ALL of the gas while they were working on it, couldnt they have put in a little gas? Thankfully the rental car place had a gas station nearby and they let me use their gas tank to get gas and fill up at least 1 gallon to get the car running. Cant believe Hyundai used up all the gas and didnt even fill it enough for the car to leave more than a mile from the shop. And the car wasnt washed. Usually, I get back a washed car when I get it serviced so I was disappointed at the end. Still there was ok communication and the car is finally fixed so Im still giving some stars... but overall disappointed..

Ben Petit … period! And don’t let me forget the Pink Shuttle Guy … Please share kudos with him, he was great! I purchased my Hyundai at another dealership, but I will happily drive the 30 miles from Downtown to get my car serviced at AutoNation Mall of Georgia. The Service team is always so accommodating and thorough. Highly recommended!!!

Excellent and knowledgeable salesperson. Price for the value can’t be beat! Willie Coleman patiently spent extra time educating us on all the many cool features on our Tucson and showing us how to use them. We read reviews on Car and Driver and Hyundai is a top choice! We love ours!

I would highly recommend AutoNation. I just bought a new car from them and I was very happy with the process. Louis is the best sales person I have ever met. I got an initial quote online. There were no games and no pressure tactics. I got a decent value for my trade-in and Louis went out of his way to make sure everything was perfect. Even after delivery, he followed up to check if everything was fine. I will definitely go to them for my next car and definitely work with Louis.

Ive been a long time customer and bought about 3 cars from this dealership and the one time I have an emergency with my vehicle they want to keep my car for multiple days and I work a full time job so I cannot do that. They didnt offer me a solution or even a loaner car. Their schedule is not flexible and I had to book at a different dealership farther from where I live.I have called multiple times the last two weeks and they keep forwarding me to the sales department instead of answering the phone. Ive left my phone number 3 times and today was the first time someone called me back so I would have expected some kind of flexibility....Both the service advisor and the manager were very short with me and did not offer a solution and I could tell they were just ready to be off of the phone with me. I even told them two different days I could drop it off and leave it but that I need it back before my next work day and they couldnt even work with that. Im not sure if Im going to come back to this dealership honestly. They are always so overbooked and busy and until recently you didnt have to book 2 weeks in advance.

Aide, Jodie, and Peter did a wonderful job helping me! It was the easiest car purchase I have ever made!

Great service visit today overall. Organized team, helpful, courteous, fast. They even picked up my car at my job and returned it when they were done. Thank you Aimee and Briitany B for your help. I also purchased my car from this dealership. Great price. Love my Santa Fe!

I took my 2013 Sonata to AutoNation Hyundai Mall of Georgia for service. The service department was very professional, the customer service was outstanding, and the repairs were completed quickly. Aimee did a great job; she was quick, thorough, and professional. I would also like to give a very special thanks to the Service Director Justin Bush. Justin is an outstanding professional and his integrity and professionalism are commendable.

Excellent experience for the second time with the service department. When I pulled in for my appointment, there were at least a dozen cars ahead of me and I was afraid I would be in for a long wait. I was checked in promptly and all of my concerns with the car were noted and addressed. I was in and out in a little over an hour and a half. Great service and thorough, attentive service reps!

I have had a very bad experience with the service department. I have had my car in twice to fix an issue and the issue is still not resolved. I have called the service department and the customer service manager a couple of times to get a follow up appointment and I still have not heard back. I have been trying to get my car fixed for the past 2 months and there is no end in site! I thought Hyundai was known for their customer service and quality. I am learning that this is not true.

I had a great experience buying a New vehicle, both Kelly Rice and Jodi G did exactly what they said they were going to do. Good price and good people, no hassle and no pressure.

I worked with Grace when she got me into my new Santa Fe. Did most of the paperwork for me while I was at work and was able to show up and make the process quick and painless!

Thank you for such great service every time that I come in. Always done so efficiently and quickly. I also really appreciate Brittany Barnette from Hyundai in Buford, GA, as she is a problem solver and gets things done quickly. She certainly helps to keep things going and jumps in with ideas.

Willie is your guy. Willie is the man. Big Willie for the win. Fair deal!!

We first went to the same dealer my wife got her Hyundai from a few years ago. They basically told us If you dont buy it, someone else will. Hard sell. So, we went to AN in Buford. Louis (sales) and Robert (finance) were excellent guys to work with on our recent purchase. Louis found the exact car we wanted - model, trim, package, and colors - while we waited, with huge savings over the other dealer. Lous a fantastic conversationalist as well. Lou and Robert walked us through one of the most painless sales ever. We cant recommend them high enough!

Adam did a great job from start to the finished of my service appointment and he fills me in with all the details that is needed and making sure that I understand all the things that they will do to my car. thank you guys

Jodi was amazing. She answered all my questions and made sure I understood everything my vehicle offered. She went above and beyond and Hyuandi is lucky to have such a great employee.

I recently leased a Hyundai Tucson for my wife and traded her Buick Enclave. There were good things and bad things in this deal. The amount I recieved for the trade was exceptional and caused me to purchase a car that didnt have the features I expected when reviewing the SEL Trim for this vehicle online. I made my first, from my computer purchase and learned a lot. The salesman was nice enough to bring the car to my home, 45miles away from dealership, and pick up the trade. Yet, didnt take the time to go over the features prior to delivery or upon delivery to ensure that this vehicle had all I wanted. My wife was disappointed in the lack of a sunroof, leather seats, push button trunk, and Homelink connection. The gearshaft didnt reflect the new push button like in the pics. It seemed more like a base model. Of course, when you lease, its yours after you sign, no option for an exchange or cancelation. I even attempted to request this, but communication stopped until the deal was solid and unchangeable.What did I learn in my first attempt to buy from the comfort of my home.... Dont get caught up in the trade that I forget to pick the exact car I want. Be sure to inspect fully before signing. Make sure I am clear in my written communication the amenities I want, not the Trim, as each trim comes in different flavors.Take my time!

My salesman Eddy was very professional and great. He was so great I was going there to buy one car and ended up buying 2. He responds to your text quickly and knows his products.I can’t say my experience with the finance manager was as great almost cost them 2 sales.

Our service rep Aimee was wonderful. She was very attentive and communicated with us throughout the entire process. We had actually taken our SUV to AutoNation first but was told by the warranty people that we had to take it to our original dealership Rick Case even though RC told us we could take it anywhere. RC wanted us to start the entire process over again and couldnt get us in for another two weeks, They lost the keys for a day and never communicated with us at all. I called 30 times and either no one ever answered or or the automated system just hung up on me. We got so frustrated we asked them to drop the claim and got special permission to go back to AutoNation. The service rep at RC never even spoke to us beyond asking our last name. He just said well bring you car around and walked away. We called Amiee and she got us in the same day and got everything taken care of. We are so grateful for her kindness. She even gave our son a toy to take home. I would highly recommend AutoNation and if you ever need service, ask for Amiee.

Bought my son his first car, Peter in Finance and Willie in Sales worked with us and they were both kind, professional and helped us get my son an amazing first car, no complaints and looking forward to working with them again soon to upgrade my car! Thanks guys!

Kierra and Robert were wonderful!! They made what seemed impossible possible. Thanks you guys so much for blessing me!!! The customer service and patience was great!! Im enjoying my new car. I would recommend you all to anyone!!

It seems that most positive reviews here are related to purchases and negative reviews to service. Makes sense. Who’s not happy with a shiny new car or put off with a trip to the dealer to fix a problem. After purchasing three cars there and multiple trips for service I’ve given up. I believe most employees there are well intentioned but clearly there is a problem. Calls not returned. No consistency with staff. And just a general sense of disorganization. Again, good people (most) but not the attention to detail I’m now seeing at another dealer.

Our sales guy was not pushy. Listened to what we was looking for and took us right out on the lot to show us a couple suvs. We test drove one and loved it. They didn’t low ball us on our trade in. After we figured out that was the vehicle for us everything went very smoothly and fast and now my wife loves her new Santa Fe. Thank you for all your help.

Hyundai Mall of GA is awesome! They were quick and kept me updated on the status of my repair. Even though they were short handed. They did such a great job and I’ll never buy another kind of car! Thanks y’all!

I own my second Hyundai. I try to service it at the dealership every time it is needed. I trust the technicians know their work. It is pricier than other places, but I like to have the warranty of a job well done or done over if not. Other car dealerships are tempting now, but I will stick to Hyundai. A reliable car that has been with me for years.

I had 5,000 star service. My family has only one car so Brittany picking up my car was amazingly helpful. The car is driving fantastically and Ben was amazing. He let me know what was happening with the service and clarified the exact issues with me. The car was ready earlier than I expected and the price was genuinely fair for the repairs.Honestly, the best dealership service ever.Thank you.

So excited about my new vehicle. Was able to get a good price for my new Ram 1500 Laramie at the terms and monthly rate I wanted. I didnt like my credit being pull several times without my knowing, but I did want a special rate and term, so its forgivable.

Great customer service as usual. In and out in a timely manner. Great service advisor.

Exceeded all of my expectations! Great.

Now have bought two cars there. Car buying is never enjoyable but they make it as painless as possible. Didnt pressure us at all and did great followup the week after purchase. Even the finance manager was kind and low pressure! Hope they are still around 10 years from now when we buy our next new car!

I bought my first car here and it wasnt a pleasant experience. The car had a hardware problem when I purchased the car and the dealer said that they will fix it and deliver the car next day. Also, he didnt explain or even mention about protection plan that was charged to me. On the next day, the dealer said he couldnt find a driver to deliver my car and he asked me to come to the dealership again to pick up my car. The overall experience wasnt pleasant and smooth at all.

I can only assume the problem(faulty thermostat) was eliminated, as not enough time has passed to give a legitimate answer. However, the original cost was approximately $940.00, that was never explained when I brought it in. Acording to the service technician,it was a FOUR HOUR job to just replace the thermostat, with no peripherals. As I said previously, the hourly rate was not quoted to me, or the TOTAL cost, only the price of the part. Also, they were unable to come up with any signed work order by me that would dispute my word, which was the truth. I also observed the time, (approx.9:45 AM) when my car, a 2018 Genesis G80, was driven to one of the bays.At approximately 1:30 PM, I was notified that my car was ready and parked for me, ready to pick up. If they had started working on it at 10:00 AM, my car would not have been ready, and there was no way I could have been in a discussion about this at 1:45 PM. How long it had been ready for me to pick up, is anybodys guess. Upon research about similar work in the Atlanta area, I found no evidence that the job would have taken more than 2.5 hours, and found that,a thermostat replacement would run from $200.00-$350.00, depending upon the vehicle. The Service Manager was rude and basically told me I was not being truthful about not knowing the cost of the service. He did reduce the bill by $300.00, of which I was grateful, but still was way overpriced.This guy continued to be rather disrespectful, snarky, and condescending, basically sealing the deal that I wont be back to this service department. One has to do what one has to do, but if you have a choice, which at the time, I did not, as the engine light came on, a very short distance away from this Hyundai, where I purchased the vehicle, I would only recommend that one take his/her car here, only when it is still under warranty.

I had to have my car towed to Hyundai secondary to a damaged hose leaking oil to my turbo. Hyundai was already a week backed up with work but still diagnosed my car and replaced the hose within 24 hours. All of the service professionals are very professional, efficient, and informative. I would recommend any service or repair with Hyundai Mall of GA.

Thank You, Auto Nation Hyundai Mall of Georgia, You were so gracious to take me for my car service even though I showed up a week earlier...My Fault.. OOPS :O Love this service department!!! I would highly Recommend.

Upon arriving 10-15 minutes early for my recent oil change appointment, we encountered a line to enter the service department. Not sure what happened, but no one came over to advise of the situation, check us in or anything. After about 15 minutes, my husband approached a service advisor who advised that it would take about 4 hours to get our service done. We did not have that kind of time. He was then told that if we returned the next morning, our appointment would be honored without the long wait. The promise was honored, and I am grateful for that. Unfortunately, it took two round trips (we dont live in or near the area), extra mileage, time and fuel to get what we had an appointment for and no concessions were offered.

Louis and Peter the best team ever!!!!!!! Walked in the door to greatness. They was so patient and understanding to my daughters needs. No problems what so ever. Peter also AWESOME!!!!! Knows his job very well. This team is well recommended. Thanks guys for all your help.Proud Mama😊👍

There are no words to explain the level of terrific customer service I received from Justin! He literally went out of his way(driving an hour to come get me) to ensure that my vehicle purchase went well without a glitch! Also, Pete was so helpful in assisting me with outstanding rates and needs that satisfied my budget! I never had a car buying experience like this. Thank you soooo much Justin and Pete!

Jodi was fantastic. I felt she had my best interests in mind and truly wanted to put me in a car that fit my needs/wants. Id highly recommend AutoNation Hyundai Mall of Georgia.

Life in America at the moment seems hard no matter where you turn. Fortunately for me, I turned into AutoNation Hyundai Mall of Georgia when my vehicle needed immediate care. This team from service consultant Ben Petit to the nameless technicians I never met were able to provide outstanding service in record time. I appreciate their hard work and kind customer service. Their efforts were noticed by this Hyundai owner of 8 years. Thank you Mr. Petit and AutoNation Hyundai Mall of GA!

Aimee was great! She has outstanding communication and was able to deal with my extended warranty company that was being very difficult. Aimee kept me in the loop on the repairs and made me feel very comfortable my vehicle was in good hands. This will be my new service shop going forward !

The Best Car Buying Experience Ever! Such incredible customer service! Kevin and Edward made the process so easy. I cant say enough about how wonderful my experience was. I highly recommend them!!!

I am not happy about the change of tone from the staff member that was helping me. Through email and text the experience was pleasant. Once I was there in person they dismissed my words. I brought my dad for support but they addressed him the entire time instead of me. I was was the one there to purchase. Sorry Edin that bringing in your friend to talk to my dad didn’t go your way. Negative stars if I could.

The salesman I worked with was very friendly but the dealership is terrible. They would not match an appraisal and, then, tried to bully me into taking their offer. They calculated the taxes incorrectly to misrepresent the tax credit I would receive. At the end of the day, they only care about what benefits them. I did not trust them and purchased a car elsewhere.

Terrible service department, clown like behavior, I wouldnt trust them - They misdiagnosed my repair would have cost me thousands and still be broke. Do yourself a favor Go Elsewhere!!!

Everything was great. Check In was wonderful and I was promptly called soon after diagnosis to explain the problem. My only issue is the client waiting area and check in area is not so welcoming.

I was very pleased with my car buying experience at this location. All the way from sales through finance, the team was very professional and fun to work with. Special shout out to Jodie... she was the absolute BEST sales woman to work with!!!! She made the entire experience fun and enjoyable. Im totally loving my 2022 Tuscon!!!

Clean sales people very friendly. Buying went smoothly. Would not hesitate to have my friends check you out. Sincerely Palmage Hall

Bought a 2016 Hyundai Sonata. The engine “seized” up after a month of driving it. I’m still making monthly payments and my car has been sitting at this dealership for 3 months. Everytime I call, nobody answers. I’m so fed up. I paid 13k upfront for a car I have only had for a month of this year (bought in June, broke down in July). You would think they would atleast answer the phone but when they have in the past few months I get the same answer “it will be about two weeks” now it has been 3 months and still nothing on my car. I wish I never bought this car and saved myself from purchasing from Hyundai. DO NOT BUY A 2016 SONATA. They have so many recalls that I was not informed about, and they are so unhelpful. I even had to go and buy another car (2006 volvo) so I could transport to work, college, home and this car has been more reliable than the sonata. Not to mention I BOUGHT THE BASE MODEL. Cloth seats, no sunroof, no ports in the back. This has become a nightmare and at this point I just want my money back for a new car.

I love my car!! Willie Coleman &Eddie were GREAT!! They made the experience and process as easy as it could be.

Great experience! Car was serviced promptly, staff was friendly and the waiting area was nice!

First time purchaser of a Hyundai! This location fit the bill! The process was seamless! THANK YOU Auto Nation Hyundai of Mall of GA!! I would like to recommend Jean-Eddy a status of employee of the month with his exceptional and outstanding customer service! He followed up on the entire process and also got an approval for a loaner vehicle while a minor issue was being repaired to our vehicle. He answered all my concerns and made me a happy purchaser! Shout out to the technicians on the service team! I would like Jean-Eddy manatea! to know they have an excellent sales person on their team!! Keep up the good work!

Chaz and the rest of the staff made this such an easy experience. I was looking for a car for my son who is a new driver, and I had a tight budget. Chaz was able to get us a great car in a price range we could afford. Wonderful experience!

They had my car for over 5 months. When I got it back it was flity with new scratches. I ask for pictures of when I brought it in and they are yet to provide. Also, the engine came on the next morning for a brand new engine they had just replaced. The customer service is not great but kind of ok.The courtsy of at least running the car through the car wash would have been appreciated. Just unacceptable.

I had a great experience with AutoNation Hyundai Mall of Georgia. Jodi was a pleasure to work with buying a vehicle.

I would recommend Hyundai AutoNation Buford to anyone in need of new/used vehicle. Due to an accident, I was forced to purchase a vehicle unexpectedly and untimely. However, despite having less than stellar credit at the moment, I was still able to leave the dealership with the vehicle that “I wanted”. I must take the time to acknowledge Peter, one of the Finance Managers at Auto Nation-Buford for his diligence and professionalism in securing my approval; it is evident that he takes pride in his work. I would most definitely purchase a vehicle from AutoNation Buford again because of Peter; plus, I truly love my vehicle!

I have bought 3 cars from them. If you are looking for a new car ask for Willie Coleman!Greg

Hyundai Mall of Georgia was very helpful and super nice! If you go on a weekend it may be best to have an appointment! Once Someone stopped to help me the experience was great and they did what they could to help me get my dream car! I did have to wait around for a bit before anyone helped me but like I said once I got in great! They even fed me because I was there for a while! At the end of the day I left with my dream car and I LOVE it! Thank you so much guys!

Great service!I went to the Genesis in Duluth first and had horrible experience so decided to try the closest dealership. Dylan changed my perspective on my customer service experience. He took the time to understand my concerns and definitely addressed each one. Plus he respected my sleep time by not calling me 730am when my car was ready. Dylan is my new service tech going forward. Thank you!Now when buying a car through them the finance team is horrible. I would never buy from this location.

Edward and the team went out of their way to get me into my dream car. No hassles, no sales tactics, just genuine willingness to earn your business. Highly recommend.

Hyundai Auto Nation did a fantastic job servicing my teens vehicle! They are very professional, friendly, courteous and provide excellent follow-up. The service department and our service consultant- Beniel Petit, did a very thorough review of our vehicle and was able to identify a serious safety issue that needed addressed. As a parent, your childs safety when they are behind the wheel is priceless. I was very grateful to have Beniels expertise and advice on how to resolve this issue.

My vehicle spent some time with the folks over at Hyundai Mall of Georgia and when I tell you the service was above and beyond, I’m not exaggerating. From the moment my car arrived, Eric remained in consistent co fact with me. He helped battle some insurance fights with me, and through the whole process, I genuinely felt like I had someone looking out for my best interest. If I could give ten stars, I would. When I finally picked up my car, it was like I was meeting an old friend. Thanks for the fantastic service, Eric (and the rest of the team)!

Jody did such an amazing job working with us on our new Palisade. She made sure we were up to date on when it was coming. I really enjoyed working with her. This is the 2nd car we bought from AutoNation Hyundai and will def be sending our family and friends there way.

Had an oil change appointment for over a week. Got repeated reminders. However, 9 a.m. appointment for a simple oil change lasted almost three hours. Terribly tiny waiting area with little option for social distancing. No updates on delay. Frustrating and disappointing.

I received excellent service from my Automobile Salesperson, Willie and Peter in finance. Both Willie and Peter were very professional and attentive. However, the General Manager, Aid sent me a “How was your visit at AutoNation Hyundai Mall of Georgia?” email, which I replied to and he never responded. I informed him how they needed a receptionist because I waited in the showroom until Willie walked by. Mind you, the dealership was not busy. I also informed him that I did not like being forced to pay for the $500+ car care protection, which is a waste of money. I traded in a 2016 Jeep which was in mint condition inside. I don’t have pets, I don’t have grandchildren, and my husband and children are OCD like me; and the bottom line is, anyone can purchase Scotchgard and only spend $20.00 to protect the interior of a car. At the end of the day, Willie was the only reason why I purchased the car there.

Kerry Han checked under the hood, tires, etc. Then we went for a test drive. Hyundai needed to drain the coolant, drain the power steering and a set of new tires. He is polite, very professional and eager to do a good job for the Customer and Hyundai. I have had my Santa Fe serviced there for more than 11 years. Dedicated Service Technicians like Kerry are why we have all our maintenance done there.

The man I dealt with was very friendly and knowledgeable. He was even able to find that the work done on my car was covered by a warranty so I didnt have to pay anything! Excellent visit all around.

I purchased a Used 2018 Chevrolet Silverado from Hyundai MOG on 09/04/2021 for a pretty decent price, despite the inflated market. The purchasing process was pretty typical. We waited a bit for finance, but they were busy selling cars that day. My issue has been since we purchased the car. The sales woman reached out to us by email, text, and phone call (which I missed and she left a voicemail). After week one, we are having mechanical issues with the truck. I called and left a message and emailed our sales woman back and not heard anything from her. I called the dealership and left messages, which were not returned. I finally called the service department and scheduled an appt, which was 2 weeks out from the date I called. I asked for an earlier appt and was told that was their earliest. One week has passed and the issue is getting worse, we now think it may be the transmission. They gave us a 90 day warranty on the vehicle, so hopefully they will correct the issue no matter what it is. Needless to say, their post purchase communication could use some improvement and I will be calling management today.

I like the car and liked the sales person, Eddy. But my overall experience with dealership was not good. After negotiating a price over the phone, the dealership informed me that the agreed to price did not include dealer add-ons. I left and shopped around. Ultimately their price was competitive. We re-negotiated and agreed to an all in price. Once I arrived to the dealership to pay cash, it took 2 hours. At an hour and forty minutes, I was told they couldnt accept a personal check even though I told them when I walked in that I was paying by check. We ultimately got it worked out where they loaned me the car over the weekend and I returned to the dealership on Monday with cashiers check. But the process was extremely time consuming and frustrating. I asked to speak to the senior manager during the process. Whether the employees choose not to contact him or whether he chose not to see me, I cant answer. As I was leaving, I asked again and met with him. He basically said the check policy was AutoNations and there was nothing he could do. When pressed on the 2 hours to complete the purchase of the car for cash after negotiations were complete, he stated that was industry standard. Ultimately I was disappointed and frustrated with the experience.

Salesperson Louis Dymant was very friendly and helpful. He even gave me a free soda! I feel he went above and beyond to help in my car purchase. He made everything go very smoothly.

The female service rep was 5 stars. This is solely about the actual service.It honestly should never take 4 and a half hours to get an oil change and an alignment when you have an appointment. My appointment was at 730 am and I did not leave till noon.

I got an oil change and inspection because I recently purchased my car from another seller, and Eric from their team helped me out. He recommended that I get an alignment for my car because I was at the mileage to do so, which I politely refused, but he was helpful throughout and full of conversation topics to pique my interests. Would recommend!

Grace Baker in Sales is the person you want to help you! Grace not only listened to my very specific list for what I was looking for, she knew her products well and she returned my calls quickly. I recommend Grace specifically, as she helped me and made it look easy!

I was BLESSED to have Aimee help me. I went in to get a simple windshield wiper replacement and ended up being told my two front tires had little to no life left in them. Of course I wasn’t prepared to spend that type of money replacing them, so Aimee walked me through a step by step loan program that would allow me to pay over time. I left there very happy and satisfied with the help I received. She’s definitely a new favorite of mine!

It was an awesome experience. The personnel is very kind. I highly recommend Jean Eddy, he is very patient, kind, and he will not rush you out on making the decision to buy a car. He will take good care of you and make sure you are happy. He speaks many languages so itll be easy for anybody to communicate with him.

There was only one Service Advisor with vehicles lined up out of the building. I had to approach another employee who said he didnt start work for another ten minutes but would write a ticket for me. A second advisor appeared from the service area just before we left. So far the repair for wind noise seems done, well know better on our next trip. This is the third time this vehicle has been worked on for this.

We had an excellent experience buying a Hyundai Tucson at this location. Jodi was our representative and she was extremely helpful and worked to help us find our perfect Car. If you are looking for an excellent automobile and want a very enjoyable car buying experience go see Jodi at this location!!!! You won’t regret it!!! She’s amazing!!!!

Quick visit to remove wheel locks from 2014 Hyundai Santa Fe Somehow the key was lost I was able to arrive and be serviced within 35 minutes . While I was there, service adviser noticed 2nd ABS recall needed to be addressed Which it was the saving me a additional trip ( Dealer is 45 minutes from my house . All of the issues handled efficiently in a timely manner. What a great experience. Dave L. form Gainesville Ga

Grace was very knowledgeable about the vehicles we were considering. She was easy to work with! They were not pushy and cared about our satisfaction!

The buying process was seemsles and easy. Friendly staff and a very good salesman. I would recommend this dealership.

Hyundai did a fantastic job in taking care of my issues in which I needed an engine replacement. I was handled with the upmost professionalism and respect and all my issues were taking care of.Thanks Hyundai. Will definitely be back.

Eric Nunn is AWESOME!!! He listened to my needs. Didnt push and gave excellent recommendations. He truly is there to help the customer.

People were great and very easy to deal with. This was by far the best car buying experience. Most of the negotiation happened on the phone/text and that helped us safely go to dealership to do the paperwork. Happily recommend Chan Park and the whole dealership.

My service technician, Ben Petit, was fantastic. He greeted me with kindness and when the wait was a bit longer than he thought, he apologized profusely and worked hard to get my car taken care of. Thanks, Ben! I will schedule with him directly in the future.

Eric is the best! he got my car fixed quickly and cheaper than expected! I LOVE HIM!!

This is a great dealership. Ask for Louis. He made our auto purchase both easy and pleasant. We had already been to 2 other dealerships and walking into this dealership and meeting and being helped by Louis was like a ray of sunshine. He is both extremely knowledgeable and forthright and will help you find exactly what you are looking for.

STAY AWAY!! They made what could have been a great experience into a very bad one. Suspicious activity and deceptive practice. They miscalculate my state tax despise the fact that they put the correct TAVT rate on the contract. Beats me how you do that. I ended up having to pay $1352 out of pocket when it came time to get my plate. When I called them to talk to a manager or the finance department, I was given the run around for 2 weeks. They will promised to call me back, which they never did. When I finally insisted and refused to be transfer or to leave ANOTHER message, I talked to someone in the finance department who refused to accept responsibility for their mistakes. They even tried to make it seem as if it was my fault for their miscalculation. I believe that they misrepresented the vehicle price because I had told them my price limit and if it went over that price I would not buy it from them. I would not trust them when it comes to doing business AT ALL. I will not recommend them to anyone.