I did my research on Yelp & Google and they were close to home and competitive so I took the risk, but I do recommend making an appointment. I arrived at the shop as a walk-in. When I first walked in, Torrey (the new store manager) was currently helping customers ahead of me and I was able to observe his customer service skills at work!!! Holy cow- this guy was awesome. He used clear and consistent messaging, taking the time to explain all charges. Torrey works with the customer to negotiwhere he can, stays firm, respectfully, when he can’t budge. Based off of watching him talk to other customers I was impressed but reserved the right to form an opinion until my direct interaction with him. And based off my observations that is how he treats all customers. He helped me with a friendly tone and with particular attention to my time. He took care of my tires along with checking my fluids and brakes and a 3 year alignment at a price I could NOT BELIEVE! They have gained a lifelong customer in me. Really cool service advisor and technicians. Very professional and go the extra mile for their customers. I’ll be sure to tell everyone in Buena Park where to go to get their tires and service after this experience. Thank you!
Great service, New manager. We needed a tire repaired, the team got right on it, for my wife. She is still talking about how great they treated her.
I called In a frantic on a Saturday late afternoon because my tire was very low. Although I know they were almost closing Torrey Griffin said come on in we will take a look at it. When I got there I was greeted immediately with a smile. Torrey Griffin and his team provided me with amazing customer service. They were polite, knowledgeable, provided fast service and made sure my tires were in top tip condition! As a precessional who teaches customer service for a living Torrey and his team provided me with some of the best customer service I have received in a long time!! I will be back and I will be referring my family and friends to their specific location!
Tory is an excellent employee. Very knowledge and helpful. Always had a smile on his and made sure everything was done correctly. I am high impressed with this young man. I know he will continue to impress and provide excellent service to your customers.
Great customer service. Fixed other tire place mistake. Clean and nice.
Had trouble today heading home from Disney to Sacramento and discovered we had a nail in our tire. Luckily the good people at just tires were able to help. Thanks again Lupe and Torrey you guys were really friendly and helpful and so was the staff.
Amazing customer service!! Went in and was helped by Torrey, he was super helpful! The front desk lady Lupe was a pleasure to talk to and they were upfront and honest. 100% would recommend 👌
Courteous and prompt service. This place was awesome.
Went in for their February special - FREE car care check. Took about 45mins. They gave me the inspection report and their price for the suggested repairs. I felt the wheel alignment was bit pricey at $105 bucks. They offered me $10-15 discount on top to sweeten the deal but i still felt it was bit pricey and choose to sleep over it. Overall I had satisfactory experience.
I came here 1 yr ago to have my tires checked due to low pressure warning. The guy said there was nothing wrong with my tires. They just checked and put air for me. Theyre very nice and honest.Because of their honesty and help, I came back today to get one of my tires checked again because of the same problem and decided to get a new one if something is wrong. They told me that the tire is repairable and doesnt need to be replaced. This is the kind of business where I choose to support because of honesty and would go beyond and not just for business like other places.
We were serviced very quickly during a tight spot
Best service!! Torrey was very helpful and made sure everything i needed to get done got done also super friendly . Definitely will be referring people here (:
Absolutely helpful and wonderful staffTorrey and Juanito thanks for keeping my Kia up and running you fellas rock
I go out of my way to ha r my car’s alignment checked at the Buena Park location. They are always professional and accommodating!
Quick and efficient, no charge to put more air in my tire. Thank you again!
I will say, its a nice place to come and get an alignment, for alignment and balance its around $150, it takes around 2 hours probably a little more, Im giving them 3 stars for the time and the employees, you feel like they take more time because you see them talking and laughing but I guess thats on every job, if you come outside on the parking lot, you will notice that someone has taken a sh*t right next to the entrance, and nobody cleans, so I guess thats what they are use to it.
Lupe was wonderful. She was very courteous and helpful.
Excellent service from setting the appointment and the actual alignment work.
Clean and fair price. This is a Goodyear owned business. The off brand is Goodyear under another name. They got us in and out on a little over and hour. 4 tires mounted and balanced.
Great service provided by Lupe and the rest 👍Thank you guys!
Twice my appointment has been cancelled. Not the customers fault if your employees call out. Maybe hiring people that actually want to work instead of keeping bums in your staff.
Last year the battery on my wife’s 2018 Civic was acting up. I was in the belief that it needed to be replaced. Since I was limited on time, I took it to this location since it was close to home. Suman confirmed the battery was bad, but rather than having me purchase one from him, he recommended taking it to the dealership to see if it was under warranty, which later I found out it was. He easily could have had me pay for a new one right then and there, but was kind and honest enough to do the right thing and tell me to get it replaced for no charge from the dealership.Needless to say, when I needed a set of new tires on my car, I didn’t hesitate to go back to see Suman. He broke what my options were and said he’d be satisfied with whatever choice I made.When it comes to your car, it’s hard to trust people, however, I’d put a lot of trust in him!
Great customer service! Shuman always treats people with respect. He explains to me in detail the services that Just Tire performs and often goes extra miles to exceed my expectation. Love to use their service.
Everybody is crying because they want a fast service. I wish I can rate how you do your work. Great tires and a great service. I am not affiliated with this store!
Suman provides excellent customer service and is very fast without compromising quality. I don’t take my car anywhere else but here. They do an awesome job And offer the best prices and most importantly are very honest which is hard to find. Thank you for always taking care of me and my car!
I bought new tires in January 2019 from Just Tires on Lincoln in north Anaheim, CA.Great deal and great service !!Today we had to replace one of these tires. We returned to Just Tires for a new tire and the service was very,very good!! And the price was too! The manager remembered my name!! Thx Guys!! Peace....
By far the worst tire shop Ive been to! They advertise fast service and low prices which is false. They said its an hour wait and said it was $33 for a tire patch. After they inspected my tired they said they couldnt do it and started talking prices for new tire set. I went to a tire shop down the street which they had patched my tire in 15 min and it only cost me $15.Would highly recommend NOT going to just tires!
Great service and customer service. Thank you for always taking care of my car.
Good service
Great place to go. Very nice staff and great prices. They saved me $200 less than the same tires I had bought from another store last year. Fast service and will be back next time I need tires.
This location has very good service.Well managed
Great service !
You can get a great deal on tires here. They also often have coupons to save money on Changes and tuneups. Fair prices.Small waiting area, bathroom, and coffee pot.If you have a long wait there are many places to shop within walking distance. Stores like; Big 5,, 99 Cents store, CVS, etc.
Waste of your time go somewhere else.
Waited for 1 hour 45 min. Kevin told me it’ll be an hour then they’ll let me know if there’s anything wrong. Also stated just so we know he’ll be working from 8am till 8pm tonight and he hadn’t taken a lunch yet. No one cares. Here’s what customer care about prompt dependable service and competitive prices. Customers don’t care about being short of staff cause in the end we’re paying the business. After the wait I told Kevin I’d like to just take my car. He stated he’d take it in at that time. If it would have been even said once, we apologize but it’s taking longer then expected. Then given an option to wait or set an appointment I would have accepted that. But not even that small expectation wasn’t met. 2 hours of my time wasted and didn’t accomplish anything.
Very good service
Super nice guys, had a problem with my valve and he didn’t even charge me for the repair.
This dude wanted to sell me ONE tire for the low LOW LOW price of 116$ GET OUT OF HERE
I changed 2 front tires. Each $40 used ones 235x65R18 with good thread remaining. The service is excellent and quick. I was out in 22 mins. Good guys. Hard working
Best customer service! I had my tire light on and needed help! Being a single female not knowing how tire pressure gages work etc! Suman, helped me and made me feel so comfortable that I was in good hands. I didn’t purchase my tires here but next time I will since they took such great care of me and didn’t charge me! Happy New Year guys and thank you!!!
Had to get a flat replaced. Kevin told me it would take 1.5 hrs and it took 1.5 hrs! Very reasonable prices and excellent customer service from Kevin and Suman!
I come here because its close to home and I have a just tires card. I bought new tires on both my cars and purchased the road hazard free replacement on them. Already used it once on one. Guess you gotta pay for the road hazard again when you do use it, to protect the new tire youre getting. Guess 15 bucks isnt bad for a new tire, but i really thought it was repairable (which is to be free, but oh well). Obviously I also get my 4 wheel alignment here, and its been good, no complaints. The manager usually gives me a a discount price on it, and it comes to a fair price. Only complaints I have is with oil changes. I got one done on each of my two cars when I got tires, and yea.. no bueno. On one, they didnt tighten the filter and it leaked oil. On the other, the o-ring was cracked on the filter and it also leaked oil. I took it back and they fixed this free of charge, but wouldve been nice to have it done right the first time.
Over priced, and its confusing that they sell but do not sell used tires
Im a lil upset i paid for alingment but my car still drifts to the right its been a month since i had it done im afraid to complain since its been so long but i wonder if they even did the alingment. They did change my oil for a reasonable price . the car i dont drive much so thats why i just now noticing its drifts still ...
Very professional.
The friendly service was just what I needed to distract me from the fact that my wonderful set of Goodyears siphoned my wallet dry.
Had a bolt stuck on my tire and called to see if they were busy. Quick and friendly service and would come back again.
Came in at 915 am management said 45 minutes it is now 11am just started working on it. Not a friendly place. Management tells ypu what you want to here. Has to keep checking on work. Lets phone ring off of hook. When guys come in he just to help them more. Wasted my morning. And about 1130 found out they did the wrong tired. What aday.the only reason i came here was my store close and i need tirer. This was a big mistake if anyone is reading this coming here. Think 2 Kevin is his name.
Extremely nice fixed my tire and did it faster then I expected was in and out in like 20mins
When I had my jeep was 19 for oil change and rotated my tires not its 24.99 though advertised 19.99. And in addition 30 dollars to rotate tires. Nope
Clay the service manager is outstanding, very professional, very friendly, well knowledged, a very honest man.
EXCELLENT SERVICE AND CUSTOMER SERVICE
Dont waste your time!!! They dont care about customer service.
Brought car in for oil change,only one car ahead of mine,waited almost 2 hours,was told one tech out to lunch,I have used this place a lot,wasnt happy with service this trip
Overpriced and slow. Charged $33 to plug my tire and took an hour to do it even though I was the only customer there at the time.
They initially told me it would take 1-1:30 hours but they took almost 3 hours to complete the work and after 2:30 hours they would call me to get something else fixed
Have been very nice to me
Very good service
Great service
Bad customer service, u dont see smiles ripoff, unprofessional,
Great service
Very helpful
No used tires.
Good people
I will never return there again. Very poor customer service. Three other cars pulled out of the parking lot, along with me, on account of the rude employees.
Very very good😀
Excellent