The Service was delivered as they offer it in the web site.Great customer service, from the vehicle drop off, in town shuttle service, til the vehicle pick up!Reasonable prices!Recomended
They diagnosed my issue with my car and worked with me on the repair cost because it was quite substantial. Very friendly and accommodating. Carrie my service advisor was excellent and kept me informed on the progress. I recommend them for your service needs.
Wont be going back as a customer to buy a vehicle or for service, period!!The three times I went in for service, it became a bad customer service experience. #1- received a coupon in the mail for half price oil change the day after I had the oil changed. Why dont the service rep. ask if you have your coupon or give you the coupon price?! #2 - paid for new windshield wipers, thought that meant all 3 were changed but nope, only 2 and not the back window one which I noticed was splitting--so I changed it myself. #3 - I was told last week I have a battery with a bad cell and I will need a new one. Yesterday, I discovered that my battery terminals had a bunch of built up corrosion on them....so they checked the battery but did not clean it?!!! They arent Bryan College Station Toyota, they are a Bunch of CrookS Toyota! Will not be returning or recommending.
As Ive come to expect, this service call was flawless. My service advisor, Justin, set up my schedule, told me what he was going to do, and did exactly that-calling me to keep me informed as needed. Even the shuttle drive back home was enjoyable. This is why my last 7 vehicles have been Toyota!
Bryan College Station Toyota is a dealership like know other Ive ever seen. They are very friendly and enjoys every opportunity they have to make sure you have a fabulous experience when your here and after you have left thinking of the next time your able to come back and have such a amazing time.They are something different
It always seems stressful to get your car maintained. Not knowing if the YAHOO service guy is trying to run up your bill with unnecessary repairs and such. RON at Toyota service is the YEEHAW service guy. He will listen to your concerns, make sure they are addressed and help you understand what is going on with your car. The man knows vehicles and how to get them back on the road. You can leave there knowing that the service was done right.
Very organized and courteous with great customer service.
The receptionists were very nice and got me some help for my license plates.
Excellent representatives! Streamlined service process! Have them polish your old cloudy headlights and they will look brand new!!! I love this place.
Always great. They are organized, courteous, and efficient. They have a safe shuttle, all personnel with masks on.They will sevice most makes of vehicles.
High standards in customer service!
Great service! Helped me with a battery issue! No charge! Recommend!
Always great service!!
Almost never have rentals available when you have to get your vehicle serviced unexpectedly.
What can you say about a Toyota dealership. They all overcharge and its hard to trust that theyre really doing what they say theyre doing. However this place is very pleasant for waiting. I found that I cant change the oil myself on my 2017 Prius because it is so low to the ground. So Ive been taking it in here and I pay too much but its really not difficult to sit in their lobby read and drink their coffee while you wait.
Perfect every time I visit the store and I have an issues that needs to be addressed. Great service dept. You owe it to yourself to stop in or call with your auto concerns.
It was fast professional and went the extra mile to meet my needs. Great place thanks Toyota!!!😄😀😁
Friendly amd nice concerned people
The service was excellent, but the food didnt have the great taste. I had chicken and my wife has steak and both were flat.
In and out quicker than expected. Staff was friendly, quick and helpful. Vehicle service was exactly as requested, and waiting room was very neat.
The service is very great here normally i scare to go to a dealer services because of excessive costs and labor. However, toyota looks exceptional from it . Reasonable costs and they might help a little with the cost. Recommend it and appreciate their efforts.
Excellent staff! Extremely happy!!
Bought my car from the BCS location and I havent had any issues with the service. The wait times have been inaccurate and long though. This is why yall have lost a star. 1 hour has = 1.5 hours on more than one occasion. Went in and needed a new tire. I was there for at least 2 hours but that was unscheduled. Even for scheduled services, the wait time is pretty long.
Having purchased two new vehicles from Atkinson Toyota, their award-winning service department is hands-down the best in the Brazos Valley. Whether it is routine/scheduled maintenance, an emergency or just a routine questions, Atkinson Toyotas service professionals are top-notch!
Holden always makes us feel at home with a smile
Jim Robinson always provides excellent service.
Amazing customer service, fair pricing, and a great waiting area
They always find extra stuff wrong with my car. extra money for them
John in the service dept is the best!! We have purchased maybe 5 cars here and always the best!!
This dealership has excellent customer service. We bought our minivan here. And we get it serviced here. I have been continuously impressed with the quality if service and attention to detail.
Great service. Fast.
I like to go knowing that my car will be in good hands and their job has warranty. Its a bit expensive, but everything to keep the warranty going
I have been coming here for years and have never left disappointed.
Awesome service 👏
Very polite and fast service.
Fast professional service with polite staff.
I like the service and it was fast
Their service its always outstanding, they make you know that they do care about you, and whatever your need is they will work with you, very nice people all the time.
Always excellent customer service.
Great people to work with for all of your Toyota needs.
Oil change and tire rotate took several hours!!!!
Quick and easy service.
Fast and attentive service.
Quick and love working with the service people.
Good customer lounge
Good, consistent service.
Always quick with service
Great service experience as always.
Always reliable.
Best service in town
Great service.
Very busy this today, waited about 2 hours for an oil change.
Amazing people
Good service
Bad work done on my SUV at Toyota service department, had SUV towed to Sewell in Dallas to ultimately repair my Lexus.
Expectance
Perfect
Very good service and attention