I am generally pleased with Autozone over other auto parts store. They are generally more organized and have a more knowledgeable staff. I got the part I needed the other day here, and the staff was pleasant and helpful. We did have to do some research as the directory of parts didn’t list the part I needed clearly. That caused a bit of running around and extremely research, but to no fault of the staff of hand. I have been pleased with this franchise over other ones of similar type.
Overall I had a pleasant Visit, Employees where very helpful in helping me select the right car cover for my Honda Accord
Place was understaffed for the amount of business it does. Need to hire at least 2 more people to address long lines of customers and answer the phones in less than 5 minutes of ringing! Overall I would recommend going to a different location if you are going to AutoZone for your parts!
I went by autozone and there was only 2 people working the counter and the store was busy. This lady came out from the far right side and started to help. She was very vocal and loud directing the customers in the store and thanking them for our patience. As soon as she started helping, I could hear some customers say Finally help is here. There was about 6 people in line before me. After about 5 min I was next. She helped me with the engine light, after reading the code I explained that its always the same code. She recommended that I buy the Ac Delco part. She also stated that alot of aftermarket sensors dont work on some GM vehicles. So after listening to her theory, I took her advice and bought the part. As soon as I installed the part the light turned off which I normally have to drive it around or disconnect my battery to turn the light off. I have never seen such professionalism and honesty come from someone that works in retail. For her, the customers were more important. I will be shopping at this autozone from now on.
Very professional and knowledgeable staff. Willing to go the extra mile to help.
I like that you dont have to run around town for my auto parts. Thanks again for all your help with the battery, and special thanks 🙏 for your help.Ty
It was a great visit I was taken care of very fast and professionally I will shop there from now on
I love those guys...I have a commercial account... and been doing business with them for years they are family to me
Very good place to buy car parts but need people to speak English that is Spanish
Good place for your auto repair needs
The parts manager, Greg, is always super helpful. He is incredibly knowledgeable about cars. Its obviously not just his job, but his passion. Despite being busy, they really take the time to get you what you need and to help you find a solution. They helped my senior friend to test his battery and install a new one. He was very pleased.
Overall highly recommend this store
Great Fast service. I explained the problem was given a solution and there you go . Had not product and a nice quick conversation all in a matter of 10 min. Thanks Auto Zone👍
Great place unlike O Riellys where they treat thier employees and thier customers with equally bad attitudes. Felt like I wasnt judged for not knowing what a terminal is. They found what I needed and offered to help me if they needed.
Great, helpful, understanding and professional staff and service!
Helpful staff. They never try to over charge you. ALWAYS seeking the best parts to meet your needs
Very poor service, thank god I really didnt need there help. With a trailer light issue cause I dont even think they know what there doing up there. It seems you dont have to know anything to work here??? Good job Auto Twilight Zone 👍
Really bad service waoooooooo
Horrible on communication and employees are not properly trained.Hold time is ridiculously long and very unhelpful.Ordered a part,but never even got a call to let me know it was there.Worst location Ive ever went to.Will definitely avoid this location.
Its ok
Lee S. was Amazing! He must have been a the store manager because you could tell how the employees respect him and if he asked them to do something they just did it no hesitation. He helped me buy everything to change my oil and when I described some other problems I was having with my car he gave me suggestions and tips to help and solve the issues. He really did everything he could to see that I was satisfied with my visit. Thank you Lee S.!
Helpful staff
It was great
Pleasant experience was in and out and the man we talked to was very pleasant
Ok service lots of parts to fit what you drive
They’re good at servicing you and making sure you have what you need .
Their customer service is terrible. I would rather go to O O O Oreilys
Excellent service
Nice place reasonable prices. Helpful staff, been here several time always get what I need not to mention staff is always helpful
Please .make a copy of any parts that You buy from them, If not You will not have any warranty in what you buy. For some weird reason they never find the info in their data base. Buy somewhere else, worst place, never come back again AUTOZONE HGW 21 AND TEXAS AVENUE
Excellent service. Very friendly. It was almost closing time and the staff still helped me.
The employees at this location are ALWAYS willing and able to help each and every time I go in. If they dont have what Im looking for, they order it and I usually get it the next day. The store is always clean as well.
Very helpful
Fantastic quick easy and efficient. Cant ask for more
Pretty good place to purchase auto parts. I always get parts with a lifetime warranty. Never had any issues when I needed to trade a part in for a replacement. They always honor their warranty...
The store manager Joshua helped me out so much. I know very little about cars and I swear he was a life saver!!
Got what I needed
Always a pleasant experience shopping at this store. Staff is friendly and knowledgeable. They are always willing to do whatever it takes to meet my needs.
Very good service
Good
They went above and beyond, just want to thank the young man who helped me.
Nice people working there
Professional Customer Service and caring employees. Try And help best they can with car issues.
Asked them to see if they could replace a bulb. Instead of looking at it and telling me yes or no he tore the cover off the top, then told me he couldnt change the bulb. So now the cover to my fan is flopping around and my blinker still doesnt work.Ps: As an added bonus to my miserable experience, after attempting to replace the bulb my self. He had sold me the wrong bulb. So I had to go to Oreillys to get the right one and they put it in for me. Thanks for wasting my money and time.
I went here to get a new tow hitch for my RV the staff was really friendly eager-to-please and greeted me at the door help me out with my trailer hitch issues and set me on my way thanks guys.
My favorite auto parts shop good prices and knowledgeable staff and if they dont have what you need they will order it or tell you where to go to get it.This should be your first stop for any car or truck parts.
They was very professional and helpful they got me everything I needed thank you
Poor service. Went by and had to leave and go down the street to get what I needed, I walk out just like another customer because the employees were just sitting around doing nothing instead of attending to the customers in line. They just keep adding to their poor service.
This place has auto parts. They are good.
Regular Autozone with nice staff. Manager is nice
The first AutoZone sore I went to was completely out if Dex Con anti freeze. The second store did carry it, actually had a place on the shelf for it!! As opposed to the first store.
They appeared to be short of staff, but employees where helpful
Good place for the do-it-yourself types.
They always have what I need
Great employees, but no parts.
Best place for all my auto items. Friendly staff.
Had parts needed and friendly fast staff
Quick and courteous service, great prices
If anyone need truck are car parts visit them.
Love
Pretty good fast service.
Helpful best prices
Only place to get parts for your mode of transportation.
Anthony is a great manager and very kind
Always pilot and helpful and the store is clean
Manager did a great job
Worse AutoZone experience ever... Will not be coming back.
Awsome place to shop, always friendly
Friendly folks, great prices!
Always a good experience with good prices!
Very helpful people.
Friendly, curious got the job done
Great help here
Employees were helpful in downloading issues and replacing failing battery.
But my parts here. Usually have what I need.
Okay store, customer service can be lacking depending who youre dealing with. Usually has to order parts for some reason.
Google AutoZone promo codes to get a 20% discount for a purchase of $100+
Good
Advanced is cheaper but they have more stuff at auto zone
It was convenient and helpful
Very helpful staff
Typical auto parts store, nothing stands out.
Great customer service
It has what you need for auto repair a d maintenance
GOOD SERVICE!
Needs better signs
Great customer service
Always great service
Quick and easy
They have what ever you need in auto parts
Good service
Easy going!
Helpful staff
Convenient!
Great customer service!!!!
Customer service sucked
They werent helpful.
Good service
Propmt
Greet place