The place was great: polished, clean, spacious... The staff were really nice and helpful and responsive. I drove far past my local Honda dealer because the staff were helpful and willing to get my vehicle serviced. Thanks.
Great experience leasing our Honda Civic! We shopped around and Brownsville Honda gave us the best deal, as well as the best customer service. Several add-ons were also included (another dealership was going to charge us a fee on top of an already higher base price). Miguel was friendly, helpful and knowledgeable!The best part was they are super dog and kid friendly! I had to bring my dog and he enjoyed meeting all of the friendly staff—it was hugely helpful for our day. Their children’s area also looked fun and inviting for kids.
Brand, spanky-new, spacious dealership with great customer services. They have a Large waiting area with cafe’ and donuts. Not like other Honda dealerships nearby, thus dealership even gives you a courtesy car wash (as they do at First Honda in Austin).Repair costs are “par for the dealership course” (compared to your local Louie garages). I had a brake repair of $1,300 on a old CRV- ouch. I got home and the hand brake was not adjusted. Brought it back and it was fixed right. I even got another car wash.
Was very happy with the service and the way the sales man Javier took his time in helping me with the Honda Accord that I bought for my son Jacob
Had a great experience purchasing a vehicle at Brownsville Honda. Salesman was very knowledgeable on all vehicles and took the time to show us everything we wanted to see. Everyone was very nice and took good care of us from when we started until we drove off in our new vehicle. Honda vehicles are of high quality. Not to mention we got a great deal. Highly recommend going to Brownsville Honda. Recently took in vehicle for an oil change. Service was great and quick. They also included a free car wash. Awesome service from Brownsville Honda.
Great service! I went in for an oil change and I was welcomed with good hospitality. Anna was very polite and explained to me what was done and what was recommended for my next visit. I did not feel pressured to add any additional services during my visit, which is appreciated because I dont like feeling that way. I plan on coming back for my next oil change and for other maintenance visits in the near future.
I took my car for an oil change and tire rotation, I got attended as soon as I walked through the door. Both services were also done within an hour as told which was awesome! Quick and easy! 😌
Great. Had no appointment, but was quickly taken in to get car serviced. Pretty routine after that. Thxs
Went into the dealership looking for a more spacious yet economic vehicle. In a matter of minutes, Esteban the salesman and in company of his General Manager Rico, were able to find me the perfect match! I am beyond satisfied with my purchase.Thankful for the professional staff that was able to assist me and help me meet my needs.Esteban (Salesman), Hermino (Finance) and Rico (General Manager) thank you all so much for your awesome customer service!
Excellent service from Parts Department to the Service Writer. Granted I was only getting a warranty replacement battery. Both departments made sure I got the proper warranty adjustment for the old battery. A+ service
Great service awesome experience assisted by great sales staff. I highly recommend was assisted by Miguel Moreno Brownsville Honda thank you all for making these past 3 vehicles purchases awesome.
Miguel Moreno is truly the best! Goes above and beyond for the customer and very knowledgeable!!
Great costumer service! Service department specialist Anna was extremely helpful!! Great service overall
Brought my vehicle in for the first time here. Great and hassle free service. Advisor Marciel was thorough at explaining all the maintenance that was due and the charges for each. They have a shuttle to take you back if you dont have a ride and dont mind riding with whoever else needs one at the moment. Jerry drove me back with no problems. Technician Tyler did a great job with the maintenance. They included a complimentary multipoint inspection, car wash, and even vacuumed the driver side. My car is an almost decade old, banged up, dirty, and neglected heap of junk but they treated it with exceptional care! Makes me want to be a better car owner lol. Thanks, Brownsville Honda Service Team! Sorry if I got any of the names wrong.
I love this place! Fast and friendly service! They take all the hassle and headache out of buying a car and make it a super pleasant experience! A+ friendliness! Yesterday I drove off with my baby, a 2021 Passport EX-L in Metallic Steele, she’s beautiful! I’m so happy with everyone at the Brownsville Honda team and of course a super special shout-out to my salesperson Miguel Moreno! Thanks again!
The person that helped me was very nice, and helped me get my car in fast. He even threw in a wash for my car, since it needed one. Very helpful.
Esteban Fernandez was amazing. Highly recommend him at Brownsville Honda. He will answer all your questions. In love with my 2021 CRV.
Extremely happy with our purchase. We traded in our older car and got top dollar for it. We also got a beautiful sonic gray Honda CRV Hybrid Touring at a good price. Salesperson Alex Chavez was extremely helpful and sales manager Brian was also very generous with our purchase. Overall very happy with our purchase. Thank you Brownsville Honda.
Best service Ive had on any Honda dealership in the Valley!
Esteban was great! He was welcoming and felt us feel comfortable. He made the process easy and enjoyable. Thank you Estaban!!!
Esteban Fernández was a great help, patient & generous on finding the perfect car for me. Thanks to him now I have a 2018 Honda Civic!
Best place to shop for your next vehicle! Esteban was the best! Never did i feel pressured or annoyed by the service! The process was smooth and fairly quickly! Thank you Brownsville Honda and Esteban for managing to get the vehicle of my dreams with absolutely no down payment and awesome monthly payments! 10 out of 5 stars! :)
Great customer service. Offered shuttle service to/from home while Honda recall servicing repairs were performed. Quick and efficient check-in and checkout process with friendly service personnel.
From the moment I got there, I was greeted by many friendly sales associates. I was helped by Esteban Fernandez, he was very polite, informative, and helpful in finding me what I wanted. I would recommend Honda Brownsville to all friends and family, and to ask for Esteban. I left with what I was looking for and I am more than satisfied with my experience here.
Extremely friendly. Excellent car wash. Honored a competitors service coupon.
I dropped off my 2016 CRV (104 k miles) at Brownsville Honda because it was making loud intermittent noises and left it for repairs while going on vacation. The techs got to the bottom of the problem that same day! What they found while inspecting it was that when PepBoys in Weslaco did my brake job a couple months back, they only replaced the front brakes, but were supposed to have replace all 4!?! That meant that the back brakes made my car a driving hazard, and I didn’t even know it. Thank God Honda caught the mistake because PepBoy’s negligence could have resulted in a terrible accident! Best of all, Brownsville Honda made arrangements the day I returned to town (Labor Day when the shop was closed) for me to pick up the car through the sales department AND the work cost less than I thought it would! Brownsville Honda has my business from now on and I highly recommend their service department to anyone that needs a good, honest, & reliable mechanic!
The car buying process was surprisingly smooth! I always dread the anxiety of getting a car from the dealership—but Brownsville Honda changed all that. The experience was stress free. From choosing the car online, signing the bill of sale, till I drove the car off the lot, staff were very courteous and professional. Carlos Lucio was the best and walked me through everything - look for him if you’re getting a Honda. Thanks Brownsville Honda! Hope to come back to the dealership soon.
Excelente service!! Mr. Esteban answered all of our questions and was very attentive. The entire team was very knowledgeable and patient. They sincerely provided superior customer service.
The service department is horrible. I would not trust service, repair or a car from this place. We went in with an over heating van. They couldn’t find anything after running diagnostics on it and keeping it for a few days. They supposedly changed the fan. But whatever clever repair job they did at their certified service department did nothing.Wish I could give less then 1 star but that as low as it goes.
AMAZING EXPERIENCE! Came in with fair credit and came out with a beautiful car and an affordable payments! If you are thinking of buying a car definitely visit this dealer and ask for James Arizmendi, great attitude, and looks for your best interest. Compare to other dealerships, this is by far the most honest dealership I’ve been to and they don’t take advantage of you as other dealerships do. They actually care and help you. Now I see why they are a 5 star dealership.
Albert the service manager went out of his way to make sure that car issues were taken care of and that our vacation to nearby South Padre was minimally impacted. The team there really helped us out with an unexpected repair and made the process virtually worry free.
Noe Chapa was professional and great overall and helped us take home the vehicle my husband and I loved!!
I was recently in a bind, looking for a specific part that no one (Oreillys, Autozone, etc) could locate. So I decided to give the dealership a visit. Let me tell you that it was the best decision I could have ever made. I instantly was greeted by smiling faces and young gentlemen with great knowledge in their field. I will definitely be coming back for all of my Honda parts!
My wife and myself went there a little undecided. Esteban politely and patiently showed us many vehicles, over the course of several visits, until we were able to choose the right model, the right trim level, the right color and got the right price and financing terms.The Saturday we went for the actual purchase the place was very busy and it took a couple of hours to prepare our paperwork, but they brought us pizza and refreshments to pass the time. They also offered a ride home if we had chosen to do so.Very satisfied, definitely recommended.
Best place to shop for your next vehicle!! Thank you Sergio for making our second purchase process a great experience! Overall it’s a Great Customer service environment
Our Salesman James, his supervisor Eli, and our finance manager Alex all made sure we had an exceptional experience! They gave us a very fair trade in value for our trade-in, a fair price for the vehicle we were buying and we got a great interest rate as well! Not only did these guys make sure we had a great deal, they were friendly, funny & fast! These guys worked us through the system in an efficient way. It is apparent they care about their customers and we will surely be back the next time we buy!
Very friendly and informative sales staff. Answered all our questions. Very happy with our new car.
Everyone at the Honda dealership was super considerate and welcoming. Esteban helped me find the right car for me and didn’t hesitate to go out of his way for my needs and wants. Would recommend him to anyone in need of a vehicle. Ask for Esteban whenever you stop by!
Excellent service,staff very friendly-explain to me what needed for future visit and prompt service.
Took my car in for an overhaul and left very satisfied
Alex was an exceptional salesman! I was able to test drive multiple vehicles, learn about the different features of the vehicles, and ended up getting to choose my dream car. This was my first time purchasing a car, and Alex made the experience a very easy one for me. I am really enjoying driving my new 2020 Honda.
Esteven Fernández was well informed, pleasant and helpful with my new purchase. He provided understanding and was very personable.
Sergio helped my mom get into a new Honda and it was her best buying experience EVER! She has purchased over 20 vehicles in her lifetime. Sergio left a lasting impression and is the reason my family and friends will now only use Brownsville Honda for all of their sales and service needs. THANK YOU Sergio for an awesome experience!!
Esteban was great; although we had been a Honda family for years, he still took the time and explained everything in detail and we truly appreciated that. Finance department took little to no time in drawing up paperwork. Manager also did an exceptional job at getting us where we wanted to with numbers:) We will definitely be coming back in the future.
Esteban greatly helped us get the best deal possible! We haven’t gotten a new car in a while and so when we were ready to get a new car, he explained everything and took us through the process step by step.
Incredibly amazing service, they accommodated my needs and helped me with financing and the proper vehicle!
Professional, friendly, and fast. I’ll be taking my Honda Civic back for every oil change.
I was attended by Javier Escamilla from the beginning and it was an outstanding experience. From the start, Javi made me and my family feel welcomed & he never once pressured me to make a choice. He took the time to explain & assure me that no matter my decision he would honor it. I had a few doubts in the beginning but in the end I was sure that I made the right decision in trading in my vehicle & joining the Honda Family! Thank you Javi for an amazing experience & thank you to the Honda Family for being so welcoming. If you’re looking for a professional and welcoming environment Honda is the place to go. Also remember to ask for Javier Escamilla!
Carlos Lucio was a great help and was very good in helping answer all my questions. Left feeling very happy with my new purchase.
I am very pleased with Brownsville Honda because their customer service is truly exceptional. My vehicle was serviced on time and I was given a free car was without even asking for it. It’s gestures like this that makes me want to come back over and over again.
Received prompt and efficient help throughout my visit from a friendly Honda associate.
My salesman was James and he was so professional got us help immediately. He answered all my questions and was very knowledgeable, and when it came time to discuss price he got me a very fair price and trade-in for my last vehicle. Alex was very quick and fast tracked us through the paperwork needed to complete the purchase. I highly recommend this location and when it comes time to get a new vehicle I will be returning.
I called to know if they could change my oil on a Honda Pilot. They said they accept wak-ins so I went directly. I wanted to walk around while they were working on the car and their evaluation was about one hour with the oil change and other inspections they do, and it was about that. The place is immaculate and everybody is very polite.
Carlos and Herminio are the best! Everything was clear and there were no hidden fees or charges, on top of that they offered exceptional service!
I think this is the first time in my life that it did not take an entire day to purchase a vehicle ... got a GREAT deal on my trade in and an awesome new car ...
This dealership is clean, welcoming, and has a great staff. I recently purchased a car from Sergio Mendoza, and he did a fantastic job helping me find exactly what I needed. He got the job done in less than a day without being overly pushy or aggressive. If you’re looking for a car, Sergio is awesome and I highly recommend working with him. It can be difficult knowing what to trust when making a purchase like this, but Sergio Mendoza and Brownsville Honda know how to do good business the right way. Thank you guys!
Esteban made us feel very comfortable and explained everything in such detailed way that we learned a lot about the car. We went back home talking about the car and the whole experience. After couple of days with the car we are understanding better what Esteban said. Really, the best buying experience ever!!
I highly recommend Brownsville Honda for servicing your Honda vehicle. They go above and beyond any other dealership I’ve been to, especially Austen, my service contact. He was so polite, thorough and kept in contact with me with information and updates. My Pilot is my 7th Honda over many years, so I’m a committed fan. This will be my dealership home and should be yours too! Thank you all! It was a very pleasant experience.
With great satisfaction I left Brownsville Honda. The service was exceptional, fair treatment but above all honest. I know they are a working group but I especially want to thank Esteban Fernández for his support, service, honesty and desire for a client to leave happy. This man is a professional. 100% recommendable. Feel free to visit Honda Brownsville for the best deal and an excellent vehicle or truck, don’t forget to ask for Esteban Fernández
I gave this new dealership’s service department a try for an oil change and an AC problem. I was initially dissatisfied with how the AC issue was handled but the general manager went to bat for me and was able to get Honda to cover the AC repair even though the warranty had just expired. Before his intervention, I was unsure if I’d return to this dealership, but seeing the way that he handled my issue impressed me. Thank you for your professionalism and caring about my situation.
Alex and Miguel went above and beyond to help me. Thank you for all your hard work.
Service was quick, efficient and not at all expensive. Theyre charging as much as any other place for express services such as oil changes. No brainer to bring you vehicle here!
Great service and promptly done. I appreciate the fast and easy means
The sales man did a great job, he was able to give me the deal that I wanted, but what I liked the most is that he is not a pushy salesman! Thanks sergio Mendoza
I was helped by Alex Chavez in sales and had the easiest experience ever, Brian Mondragon was also a pleasure to deal with. Thank you Brownsville Honda for our New Honda Pilot.
I brought my Honda CRV in today for 100,000 mi check, oil change and tire rotation. The woman in the service department could not have been more professional, polite, and helpful. Very affordable service I was super pleased with everything.
Came To Purchase A Very Nice Usted Honda Accord.Very Nice Honda Dealership, And Nice, Workers.
Had my vehicle serviced and it was a great experience. Very attentive staff.
Scheduling the service appointment is fast and smooth. Once you get to the dealership the staff will greet you and explain clearly the maintenance plan. Great experience. Congratulations to the staff and mechanics.
My manufacturer warranty expired two days before I needed a new battery. Honda Brownsville personnel were kind enough to grant the change based on the mileage I have on my Honda CRV. Thank you!! You saved me some money 💰
Esteban Fernández helped us out. He was awesome, helped us out a lot, and had a fantastic attitude and energy. Love my car!!!!!!!
I just purchased a brand new 2021 HR-V this evening. My experience was nothing but great. From the moment I walked in the door to greetings and smiles, I knew the customer service would be phenomenal. Miguel was patient and understanding during my search for a new vehicle. He was accommodating and truly listened to my requests. With keeping my budget in mind, Miguel and Alex worked diligently to get me my new HR-V within my price range. I highly recommend Brownsville Honda for your search of a new (or pre-owned) vehicle. Ask for Miguel and he will take care of you!
Excellent experience from the moment we arrived, Esteban Fernandez was very knowledgeable and extremely resourceful in helping us decide which vehicle to purchase. We never felt pressured to purchasing a vehicle and when we decided on a vehicle he was able to get all the paperwork in record time. We highly recommend this location for your vehicle needs.
Mr. Arron Fuentes was very professional at all times. He was very patient walked me through the whole process as far as the work that needed to be done. He went over several times what the labor and parts would be. I was given a discount for being a loyal customer for Gilman Honda in San Benito . The price a bit stiff but they assured the watranty. Both Aaron and Austin which delivered the car to us were very professional. For being very young men. I am glad we dont have to travel up the valley. Thank you..
Great customer service. All of the salesman and management team are very professional and go beyond normal expectations for customer satisfaction. Definitely recommend Brownsville Honda.
Very nice people work at Brownsville Honda. They go out of their way to make the service experience a good one. Thanks!
So happy for my new Honda Pilot!!! Esteban was great salesman, and Alejandro explained everything verygood with the financing. Great location.
Very friendly and speedy.. Dirty bathrooms however lol
Took my Honda CRV for change of oil and the the person who attended me was very polite and informative. He said the change of oil was 45 minutes and that’s exactly how much it took plus they washed it. Good job and thanks
Great new Honda dealership in north Brownsville Texas right off Highway 69. Owners have hired bright friendly staff members that really put the customer first. I take my Acura MDX there for service and I am very happy with everyone there. Highly recommended!
Esteban our salesman was great. Very polite, very knowledgeable of the vehicle we were interested in. The whole team, Hermenio, Sergio were fantastic. Made the whole car buying experience easy, and also adhered to COVID-19 regulations.
Joe Mercado sold me a vehicle in Toyota. Now he sold me one in Honda. The car and the materials it came with changed and were up to the highest standards. The salesmanship stayed the same, quality and reassurance. From Joe to the finance rep to the GM. I felt at home and attended for the right expectations when buying a new car. I’d recommend shopping at Brownsville Honda Dealership!
Everything went well. Aaron helps a lot to explain what has to be done and also help to order the parts for the 2nd recall.
Great customer service, James helped us with everything and kept up with follow upa
Excellent service. Ask for Esteban. He was very helpful and friendly. I had an very pleasant experience buying my first Honda.
Great experience buying my new vehicle. Esteban Fernandez understood my situation and helped me to find the right deal.Thank you Esteban!
Wonderful customer service all around, I look forward to my next visit!
Awesome experience! Esteban Fernandez is the best! He made me feel important and did his best to help! I highly recommend him. It was a pleasure doing business with Honda Brownsville!
First of thank god and then thank Alex chavez the sales associate of brownsville Honda dealership for helping me for getting my 2021 Honda crv. Thanks again Alex Chavez for helping getting the financing I needed for getting my Honda crv, and also brownsville Honda dealership for giving the opportunity in getting my car. I recommend brownsville Honda dealership to anybody looking to get a a new or used car I recommend Alex chavez sales associate who help in purchasing my new car .
Great service, Great friendly employees, I would highly recommend it
Very professional staff, fast service
Arlett and Aaron are very attentive and stay on top of repair order
FROM SALES TO FINANCE ALL VERY PROFFESSIONAL AND WILLING TO GO THE EXTRA MILE TO HELP ME MAKE MY PURCHASE FLAWLESS.
Great service by Service Agent. Awesome staff.
Time was short and work was done, then I went on my way.
Miguel Moreno my sales person was excellent very courteous and product knowledgeable our Finance guy really worked on our Deal till we got an awesome deal went in to buy one vehicle and came out purchasing two
Outstanding Service. Both Jacob And Arleth Are Fantastic!
Very helpful staff. Any questions I had were answered
If you’re looking for a Honda, this is your place! Shoutout to Bianca L. and Joe M. for the amazing customer service and getting me exactly what I was looking for. You won’t regret stopping by : )
Best customer service and sales rep #2021accord..